Status: Resolved As of 9:52 AM CST on August 24, 2026, we've confirmed resolution of the email notification delivery issues that began at roughly 7:45 AM CST on August 24, 2026. 

We are now working to resend any email notifications that weren't sent during the incident. No action is needed on your end.

Thank you for your patience. We apologize for any inconvenience this caused. Affected components
 <ul>
 <li>Payments (Operational)</li>
<li>Project Administration (Operational)</li>
<li>Project Administration (Operational)</li>
<li>Diligence Services (Operational)</li>
<li>nCino (Operational)</li>
<li>Commitment Management (Operational)</li>
<li>LWIO <> Procore Connector (Operational)</li>
<li>Client Data Integrations (Operational)</li>
<li>Inspection and Progress Reporting (Operational)</li>
<li>Authentication and User Management (Operational)</li>
<li>Marketplace Ordering & Fulfillment (Operational)</li>
<li>Client Data Integrations (Operational)</li>
<li>Notifications (Operational)</li>
<li>Project Administration (Operational)</li>
<li>Automated File Transfer (Operational)</li>
<li>Lien Waiver Management (Operational)</li>
<li>Networking & CDN (Operational)</li>
<li>Deal Management (Operational)</li>
<li>Reporting & Analytics (Operational)</li>
<li>Procore (Operational)</li>
<li>Quickbooks Online (Operational)</li>
<li>Lien Waiver Management (Operational)</li>
<li>Add-in (Operational)</li>
<li>File Service (Operational)</li>
<li>Lien Waiver Management (Operational)</li>
<li>Invoice Management (Operational)</li>
<li>Draw & Budget Management (Operational)</li>
<li>Lien Waiver Management (Operational)</li>
<li>Invoice Management (Operational)</li>
<li>LWCP <> Procore Connector (Operational)</li>
<li>AI Draw Agent (Operational)</li>
<li>Payments (Operational)</li>
<li>Draw & Budget Management (Operational)</li>
<li>Yardi (Operational)</li>
<li>Draw & Budget Management (Operational)</li>
<li>Compliance Management (Operational)</li>
<li>Payments (Operational)</li>
 </ul>

Email Notifications Not Sending

Status: Resolved As of 10:36 AM CT on 8/18/2026, we've confirmed full resolution of the Draw Agent outage that began at 10:03 AM CT.

No action is needed on your end. Once we re-run the agent on the affected draws, you'll see the results automatically.

Thank you for your patience. We apologize for any inconvenience this caused. Affected components
 <ul>
 <li>AI Draw Agent (Operational)</li>
 </ul>

Draw Agent is down

Status: Resolved The incident identified on Friday, 8/7, with impacts to document signing and downloading, has been fully resolved.

All feature capabilities for Construction Financials and Lien Waiver Compliance and Payments have been restored. We appreciate your patience and apologize for any inconvenience this may have caused Affected components
 <ul>
 <li>Commitment Management (Operational)</li>
<li>Draw & Budget Management (Operational)</li>
<li>Invoice Management (Operational)</li>
<li>Lien Waiver Management (Operational)</li>
<li>Lien Waiver Management (Operational)</li>
<li>Lien Waiver Management (Operational)</li>
<li>Compliance Management (Operational)</li>
<li>Lien Waiver Management (Operational)</li>
<li>LWCP <> Procore Connector (Operational)</li>
<li>Payments (Operational)</li>
<li>LWIO <> Procore Connector (Operational)</li>
<li>Payments (Operational)</li>
<li>Invoice Management (Operational)</li>
<li>Project Administration (Operational)</li>
<li>Payments (Operational)</li>
 </ul>

Third-Party Vendor Outage - Document Issues

Status: Resolved As of 11:38 AM CT on 8/4, we've confirmed resolution of the latency and error issues affecting CLA, CLA+, and Construction Financials that began at roughly 9:57 AM CT on 8/4. No action is required from you or your team. Thank you for your patience. We apologize for any inconvenience this caused. Affected components
 <ul>
 <li>Commitment Management (Operational)</li>
<li>Lien Waiver Management (Operational)</li>
<li>Client Data Integrations (Operational)</li>
<li>Payments (Operational)</li>
<li>Draw & Budget Management (Operational)</li>
<li>Draw & Budget Management (Operational)</li>
<li>Project Administration (Operational)</li>
<li>Client Data Integrations (Operational)</li>
<li>Networking & CDN (Operational)</li>
<li>Inspection and Progress Reporting (Operational)</li>
<li>Compliance Management (Operational)</li>
<li>Draw & Budget Management (Operational)</li>
<li>AI Draw Agent (Operational)</li>
<li>Project Administration (Operational)</li>
<li>Project Administration (Operational)</li>
<li>Notifications (Operational)</li>
<li>Authentication and User Management (Operational)</li>
<li>Invoice Management (Operational)</li>
<li>Automated File Transfer (Operational)</li>
<li>Marketplace Ordering & Fulfillment (Operational)</li>
<li>File Service (Operational)</li>
<li>Diligence Services (Operational)</li>
<li>Reporting & Analytics (Operational)</li>
 </ul>

Latency and errors affecting CLA, CLA+ and Construction Financials

Status: Resolved At 3:18 PM CT on July 10, 2026, LaunchDarkly, our third-party feature flag provider, resolved the outage that was causing unexpected authentication prompts and unintended changes to feature access across Built products, beginning at roughly 2:08 PM CT on July 10, 2026. Our services have been restarted and are recovering, with full recovery confirmed at 4:00 PM CT. We are closely monitoring the situation to confirm the issue is fully resolved.

No action is required on your part.

Thank you for your patience during this time. We apologize for any inconvenience this has caused. Affected components
 <ul>
 <li>Authentication and User Management (Operational)</li>
<li>Automated File Transfer (Operational)</li>
<li>Client Data Integrations (Operational)</li>
<li>Payments (Operational)</li>
<li>Project Administration (Operational)</li>
<li>Deal Management (Operational)</li>
<li>Invoice Management (Operational)</li>
<li>Yardi (Operational)</li>
<li>Project Administration (Operational)</li>
<li>Project Administration (Operational)</li>
<li>Lien Waiver Management (Operational)</li>
<li>Add-in (Operational)</li>
<li>Nativ (Operational)</li>
<li>Invoice Management (Operational)</li>
<li>Payments (Operational)</li>
<li>Diligence Services (Operational)</li>
<li>Payments (Operational)</li>
<li>Lien Waiver Management (Operational)</li>
<li>Draw & Budget Management (Operational)</li>
<li>Draw & Budget Management (Operational)</li>
<li>Draw & Budget Management (Operational)</li>
<li>Quickbooks Online (Operational)</li>
<li>Commitment Management (Operational)</li>
<li>Compliance Management (Operational)</li>
<li>Add-in (Operational)</li>
<li>Lien Waiver Management (Operational)</li>
<li>Networking & CDN (Operational)</li>
<li>Client Data Integrations (Operational)</li>
<li>Inspection and Progress Reporting (Operational)</li>
<li>Procore (Operational)</li>
<li>nCino (Operational)</li>
<li>File Service (Operational)</li>
<li>Lien Waiver Management (Operational)</li>
<li>LWIO <> Procore Connector (Operational)</li>
<li>Built Inspect App (Operational)</li>
<li>Notifications (Operational)</li>
<li>Reporting & Analytics (Operational)</li>
<li>Marketplace Ordering & Fulfillment (Operational)</li>
<li>LWCP <> Procore Connector (Operational)</li>
<li>AI Draw Agent (Operational)</li>
 </ul>

Authentication and Access Control Disruption

Status: Resolved As of 3:05 PM CDT on June 29, 2026 we've confirmed full resolution of the draw request submission issues impacting the CLA borrower portal beginning at roughly 2:00 PM CDT on June 29, 2026.

Action required: If you attempted to submit a draw request during the outage window and received a "Failed to submit draw(s)" error, please refresh your browser session and re-submit your draw request. Draw requests that failed during the incident were not saved and will need to be re-entered.

Thank you for your patience. We apologize for any inconvenience this caused. Affected components
 <ul>
 <li>Draw & Budget Management (Operational)</li>
 </ul>

Draw Request Submission Errors

Status: Resolved As of 2:30pm CT on 06/22 we’ve confirmed full resolution of the data visualization issues affecting reporting beginning at roughly 12:30pm CT on 06/22.

 

Thank you for your patience. We apologize for any inconvenience this caused. Affected components
 <ul>
 <li>Reporting & Analytics (Operational)</li>
 </ul>

Reporting — Data Refresh Issue

Status: Resolved As of 12:30 PM CT we’ve confirmed full resolution of the issue that impacted reporting accessibility across all Built products beginning at roughly 7:00 AM CT on June 17.

No action is required from you or your team. Please note that Scheduled Exports were not impacted during this incident and all scheduled reports were delivered as expected.

Thank you for your patience. We apologize for any inconvenience this caused. Affected components
 <ul>
 <li>Reporting & Analytics (Operational)</li>
 </ul>

Reporting intermittently accessible

Status: Resolved At approximately 10:22am CT on June 10th we implemented a fix for the incident that caused an issue with vendors being able to submit orders in CLA+. We are closely monitoring the situation to ensure the issue is fully resolved.

Thank you for your patience during this time. We apologize for any inconvenience this has caused. Affected components
 <ul>
 <li>Client Data Integrations (Operational)</li>
<li>Draw & Budget Management (Operational)</li>
<li>Automated File Transfer (Operational)</li>
<li>Project Administration (Operational)</li>
<li>Marketplace Ordering & Fulfillment (Operational)</li>
 </ul>

Is Built Technologies down?

Built Technologies status is UP

Lastest published events

Email Notifications Not Sending

Draw Agent is down

Third-Party Vendor Outage - Document Issues

Built Technologies Services, Components and Regions

Recent Built Technologies events

Email Notifications Not Sending

Draw Agent is down

Third-Party Vendor Outage - Document Issues

Latency and errors affecting CLA, CLA+ and Construction Financials

Authentication and Access Control Disruption

Draw Request Submission Errors