Aug <var data-var='date'>20</var>, <var data-var='time'>19:57</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>20</var>, <var data-var='time'>17:57</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>20</var>, <var data-var='time'>17:36</var> UTC Investigating - Our session processing is currently slower because of a GCP Region service outage, and reporting will also experience elevated latency. We’re continuing to monitor the situation.

Sessions processing delays

Jul <var data-var='date'>25</var>, <var data-var='time'>10:18</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>25</var>, <var data-var='time'>07:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>16</var>, <var data-var='time'>14:17</var> UTC Scheduled - We will be undergoing planned infrastructure maintenance on July 25, 2026 from 07:00–11:00 GMT (03:00–07:00 EDT). During this time, you may occasionally experience brief difficulty signing in. We expect any interruptions to be short-lived and appreciate your patience while we work to improve our systems. We sincerely apologize for any inconvenience this may cause.

SmartBear ID Maintenance

Jan <var data-var='date'>22</var>, <var data-var='time'>18:10</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>22</var>, <var data-var='time'>16:54</var> UTC Investigating - We are currently investigating issues with possible disruption to the BugSnag Error Reporting API.

Issues with the BugSnag Error Reporting API

Nov <var data-var='date'>18</var>, <var data-var='time'>17:43</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>18</var>, <var data-var='time'>14:40</var> UTC Identified - Due to a reported global Cloudflare outage, the BugSnag marketing site may currently be inaccessible for some users. This will not impact any BugSnag dashboard functionality or BugSnag APIs. Users can still access the BugSnag dashboard by navigating to app.bugsnag.com

BugSnag Marketing Site Down

Nov <var data-var='date'>11</var>, <var data-var='time'>09:26</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>11</var>, <var data-var='time'>08:57</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>11</var>, <var data-var='time'>08:55</var> UTC Identified - The issue has been identified and a fix has been implemented. Nov <var data-var='date'>11</var>, <var data-var='time'>08:49</var> UTC Investigating - We are currently experiencing some issues with loading errors in the BugSnag dashboard. Users may experience delays when trying to upload and view their errors.

Issues with BugSnag Dashboard

Nov <var data-var='date'>10</var>, <var data-var='time'>11:39</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>10</var>, <var data-var='time'>11:38</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>10</var>, <var data-var='time'>11:33</var> UTC Identified - The issue has been identified and a fix is being implemented.

Some uploads are failing with a 403 forbidden error message

Nov <var data-var='date'> 7</var>, <var data-var='time'>09:33</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'> 7</var>, <var data-var='time'>03:34</var> UTC Update - We’re still investigating the root cause. Nov <var data-var='date'> 7</var>, <var data-var='time'>03:30</var> UTC Update - We are currently experiencing some issues with loading errors in the BugSnag dashboard. Users may experience delays when trying to view their errors. Nov <var data-var='date'> 7</var>, <var data-var='time'>02:59</var> UTC Investigating - We are currently investigating this issue.

Oct <var data-var='date'>20</var>, <var data-var='time'>10:59</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>10:11</var> UTC Monitoring - An AWS outage occurred, preventing SmartBear ID logins to the BugSnag dashboard and notification emails from being sent. We are monitoring the situation, but we expect that logins and email notifications will now continue to work as normal. All other functionality remained operational throughout the incident. The AWS incident can be tracked here: https://health.aws.amazon.com/health/status#multipleservices-us-east-1_1760954629

AWS outage impacting SmartBear ID logins and email notifications

Jun <var data-var='date'>29</var>, <var data-var='time'>20:04</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>29</var>, <var data-var='time'>19:15</var> UTC Identified - The issue has been identified and a fix is being implemented.

Delays in Macho event processing

Apr <var data-var='date'> 3</var>, <var data-var='time'>00:53</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'> 2</var>, <var data-var='time'>22:13</var> UTC Investigating - We are currently investigating this issue.

Macho Event processing delays

Feb <var data-var='date'>21</var>, <var data-var='time'>22:58</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'>21</var>, <var data-var='time'>22:47</var> UTC Monitoring - Events are processing, but there may still be some delays. We are continuing to monitor this. Feb <var data-var='date'>21</var>, <var data-var='time'>20:31</var> UTC Update - We are continuing to investigate this issue. Feb <var data-var='date'>21</var>, <var data-var='time'>19:57</var> UTC Investigating - As of 19:49 UTC, we are currently experiencing issues processing received events so there may be a delay before error reports appear in the BugSnag dashboard. We’re still investigating the root cause.

Event processing delays

Jan <var data-var='date'>16</var>, <var data-var='time'>17:15</var> UTC Resolved - Degraded performance between 17:15 and 17:40 UTC which included a backlog in Unity event processing. Customers may experience delays in integration processing (e.g. webhooks) between 17:15 and 18:02 UTC.

Degraded performance in Error Reporting API

Dec <var data-var='date'> 4</var>, <var data-var='time'>09:39</var> UTC Resolved - This incident has been resolved Dec <var data-var='date'> 3</var>, <var data-var='time'>23:12</var> UTC Investigating - We are currently investigating issues with broken Slack Integration buttons for updating error statuses.

Broken Slack Integration buttons for updating error statuses.

Dec <var data-var='date'> 3</var>, <var data-var='time'>01:55</var> UTC Resolved - The BugSnag Error Reporting API encountered a small period of increased latency, and an elevated rate of 502 responses between 1:55am - 2:00am UTC on Tuesday, 3rd of December. Events that were attempted to be reported during this time may have been lost, but some notifiers will have retried and successfully reported events that initially failed.

Temporary Degraded Performance in BugSnag Error Reporting API

Oct <var data-var='date'>29</var>, <var data-var='time'>15:50</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'>29</var>, <var data-var='time'>15:45</var> UTC Monitoring - The dashboard is now accessible and there may be delays to event processing. We are continuing to monitor this. Oct <var data-var='date'>29</var>, <var data-var='time'>15:00</var> UTC Investigating - We are currently experiencing an outage. The dashboard may not be accessible and there may be delays to event processing. We are investigating this issue.

BugSnag service outage

Sep <var data-var='date'>30</var>, <var data-var='time'>22:36</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>30</var>, <var data-var='time'>16:03</var> UTC Monitoring - Some mapping files uploaded between 10 and 11 AM UTC may not be available for the symbolication of events. Resolution is underway to make these available and is complete for Proguard, .so mappings, and soon dSYMs. Processing of all affected source maps will take a little longer. Any uploads since 11 AM UTC are not affected.

Issues with symbolicating JS and mobile errors

Sep <var data-var='date'>25</var>, <var data-var='time'>22:00</var> UTC Resolved - From 26/09/2024 10:00 AM UTC to 30/09/2024 10:00 AM UTC there was an issue where one of our services failed to correctly fetch and apply source maps from remote storage. This issue resulted in mapping files not being applied to certain frames in some events.

Issues with symbolicating JS errors

Sep <var data-var='date'>19</var>, <var data-var='time'>17:37</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>19</var>, <var data-var='time'>16:49</var> UTC Monitoring - The BugSnag dashboard is now operational. We are continuing to monitor this. Sep <var data-var='date'>19</var>, <var data-var='time'>16:19</var> UTC Investigating - We are currently experiencing an outage on the BugSnag dashboard, and there may be delays to event processing. We are investigating this.

BugSnag Dashboard Outage

Sep <var data-var='date'> 7</var>, <var data-var='time'>10:30</var> UTC Resolved - We experienced a brief outage, resulting in our release and hooks endpoints returning 5xx response's for a few minutes.

Delays in event processing

Aug <var data-var='date'>15</var>, <var data-var='time'>21:17</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>15</var>, <var data-var='time'>20:31</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>15</var>, <var data-var='time'>16:31</var> UTC Identified - Event information should now be loading on the Dashboard. Aug <var data-var='date'>15</var>, <var data-var='time'>15:47</var> UTC Update - Investigating issues on the Dashboard where event information is not loading. Aug <var data-var='date'>15</var>, <var data-var='time'>14:14</var> UTC Investigating - We are currently investigating issues with slow event processing times.

Issues with BugSnag Event processing times

Aug <var data-var='date'>12</var>, <var data-var='time'>19:48</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>12</var>, <var data-var='time'>19:08</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>12</var>, <var data-var='time'>17:18</var> UTC Investigating - We are currently investigating issues with slow uploads for the BugSnag Upload API. For better performance, you can use BugSnag's https://upload.bugsnag.com/sourcemap or https://upload.bugsnag.com/proguard endpoints for uploading your corresponding mapping files of that type.

Issues with the BugSnag Upload API

Aug <var data-var='date'> 9</var>, <var data-var='time'>15:07</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'> 9</var>, <var data-var='time'>13:55</var> UTC Investigating - We are currently investigating issues with availability of the upload API.

Aug <var data-var='date'> 9</var>, <var data-var='time'>08:30</var> UTC Resolved - Intermittent issues with availability of Upload API

Aug <var data-var='date'> 8</var>, <var data-var='time'>22:00</var> UTC Resolved - There was an issue with the BugSnag Upload API between 22:20 UTC and 22:25 UTC.

Jun <var data-var='date'>24</var>, <var data-var='time'>22:01</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>24</var>, <var data-var='time'>20:12</var> UTC Investigating - We are currently investigating an issue where Integrations and Email notifications with Advanced filters on a Saved filterset are currently unable to be created or saved.

Is Bugsnag down?

Bugsnag status is UP

Lastest published events

Sessions processing delays

SmartBear ID Maintenance

Issues with the BugSnag Error Reporting API

Bugsnag Services, Components and Regions

Recent Bugsnag events

Sessions processing delays

SmartBear ID Maintenance

Issues with the BugSnag Error Reporting API

BugSnag Marketing Site Down

Issues with BugSnag Dashboard

Some uploads are failing with a 403 forbidden error message