Status: Resolved The issue with Substack video posts has been fully resolved, and all systems are now operational. If you have experienced failed posts during this time, please click Retry Now on each one to try publishing them again. We appreciate your understanding and apologise for any disruption this may have caused.

Issue Publishing Video Posts to Substack

Status: Resolved The issue with Mastodon has been resolved, and their servers are performing normally. If you have experienced failed posts during this time, please click Retry Now on each one to try publishing them again. 

We appreciate your understanding and apologise for any disruption this may have caused. Affected components
 <ul>
 <li>Publishing (Operational)</li>
<li>Channel connections (Operational)</li>
<li>Mastodon (Operational)</li>
 </ul>

Issue with publishing to Mastodon accounts hosted on mastodon.social and mastodon.online

Status: Resolved This incident is now fully resolved. Affected components
 <ul>
 <li>Channel connections (Operational)</li>
<li>Settings (Operational)</li>
<li>Community (Operational)</li>
<li>Analytics (Operational)</li>
 </ul>

Issues with Buffer fully loading

Status: Resolved The issues loading have now been resolved. We'll be keeping a close eye on things over the next day to ensure continued stability. Thank you for your patience as we worked through the underlying cause. Affected components
 <ul>
 <li>Community (Operational)</li>
<li>Analytics (Operational)</li>
<li>Publishing (Operational)</li>
<li>Channel connections (Operational)</li>
<li>Login (Operational)</li>
<li>Settings (Operational)</li>
 </ul>

Degraded Performance

Status: Resolved Channel connection issues with Threads have been fully resolved and performance is working as expected. Please reach out if you continue to see issues. We apologise for the interruption today. Affected components
 <ul>
 <li>Threads (Operational)</li>
<li>Channel connections (Operational)</li>
 </ul>

Issue Connecting and Refreshing Threads

Status: Resolved The issue affecting Buffer has been fully resolved. Our team has confirmed that the service is now operating normally. We apologise for any disruption this may have caused and appreciate your patience throughout the resolution process. If you encounter any further issues, please let us know. Affected components
 <ul>
 <li>Community (Operational)</li>
<li>Analytics (Operational)</li>
<li>Publishing (Operational)</li>
 </ul>

Buffer Service Disruption

Status: Resolved Pinterest post creation was blocked by an error saying a board must be selected, even when a board was selected.

Issue with creating Pinterest posts

Status: Resolved The publishing issue with Google Business Profile has been fully resolved, and it’s functioning as expected again. If you encounter any further problems, please don’t hesitate to reach out to our team. Affected components
 <ul>
 <li>Publishing (Operational)</li>
<li>Google Business profile (Operational)</li>
 </ul>

Issue Publishing Posts to Google Business Profile channels

Status: Resolved Analytics processing has recovered, and Bluesky analytics updates are operating normally. We have resolved this incident. Affected components
 <ul>
 <li>Bluesky (Operational)</li>
<li>Analytics (Operational)</li>
 </ul>

Delayed analytics processing

Status: Resolved We’ve continued monitoring the fix, and everything remains stable. This incident is now fully resolved.

Thank you for your patience while we worked through this. If you’re still experiencing any issues, please reach out to us at hello@buffer.com: mailto:hello@buffer.com.

Issue with Editing Drafts and Posts

Status: Resolved This issue has been fully resolved, and the billing page is loading as expected. Thanks for your patience while we worked to get this fixed.

If you’re still experiencing any issues, please reach out to us at hello@buffer.com: mailto:hello@buffer.com. Affected components
 <ul>
 <li>Settings (Operational)</li>
 </ul>

Users are unable to access the billing page in their accounts

Status: Resolved Thank you so much for bearing with us today whilst we had some issues earlier. 

We are pleased to share that things should be working normally again now, with the Buffer dashboard loading successfully, and logins working as desired again, too.

We're so sorry for today's disruption and we'll be here to help if you notice any further wonky behaviour. Affected components
 <ul>
 <li>Publishing (Operational)</li>
 </ul>

Status: Resolved The issue affecting login verification emails and codes has been fully resolved. We’re sorry for the trouble and appreciate your patience while we worked through it.

If you're still experiencing issues, please reach out to us at hello@buffer.com. Affected components
 <ul>
 <li>Login (Operational)</li>
 </ul>

Some customers unable to log in

Status: Resolved We have seen the success rate of TikTok posts hold steady. It appears the underlying cause of the issue has been resolved.

Don't hesitate to let us know if you continue to experience any issues. We'd be happy to take a look. Affected components
 <ul>
 <li>TikTok (Operational)</li>
 </ul>

Issue Publishing Posts to TikTok

Status: Resolved The issue affecting updates to billing information through the billing page has been fully resolved, and the page is now functioning as expected.

If you experience any further issues, please don’t hesitate to reach out to our team for assistance. Affected components
 <ul>
 <li>Settings (Operational)</li>
 </ul>

Issue with updating the payment method and billing information in your Buffer account.

Status: Resolved Things have remained stable following the fix, and we’re now marking this incident as fully resolved.

Publishing success rates have returned to normal, and we’re no longer seeing reports of users being unexpectedly logged out.

We’re sorry again for the disruption, and we appreciate your patience while our team worked to get things back to normal. Please reach out to us at hello@buffer.com if you're still experiencing issues. Affected components
 <ul>
 <li>Login (Operational)</li>
 </ul>

Buffer Login Disruption

Status: Resolved The issue with approval required notification emails has been fully resolved, and it’s functioning as expected again. If you encounter any further problems, please don’t hesitate to reach out to our team. Affected components
 <ul>
 <li>Publishing (Operational)</li>
 </ul>

Issue with approval notification emails

Status: Resolved We are aware that earlier today, Wednesday 5th August, at roughly 9am UTC, there was a temporary issue that impacted the publishing success rates of Pinterest. 

It does appear that this was an issue directly with Pinterest's API, and it was a transient issue that recovered by 9:50am UTC. 

Publishing success for posts from Buffer to Pinterest are back to normal levels now. If you noticed any of your posts from earlier today to Pinterest have failed, retrying them again in Buffer should allow them to post normally. 

We're very sorry for any inconvenience caused by this incident. Affected components
 <ul>
 <li>Google Business profile (Operational)</li>
<li>LinkedIn (Operational)</li>
<li>TikTok (Operational)</li>
<li>Channel connections (Operational)</li>
<li>Publishing (Operational)</li>
<li>Buffer API (Operational)</li>
<li>Youtube (Operational)</li>
<li>Login (Operational)</li>
<li>X (Operational)</li>
<li>Analytics (Operational)</li>
<li>Buffer MCP (Operational)</li>
<li>Pinterest (Operational)</li>
<li>Settings (Operational)</li>
<li>Bluesky (Operational)</li>
<li>Community (Operational)</li>
<li>Mastodon (Operational)</li>
<li>Facebook (Operational)</li>
<li>Threads (Operational)</li>
<li>Instagram (Operational)</li>
 </ul>

Issues with publishing posts to Pinterest

Status: Resolved Thank you for all your patience with us as we continued to monitor the fix that was put in place yesterday over that small number of Facebook posts that failed. 

We have fully resolved this incident now, and after monitoring for the past 24 hours, we're fully confident everything is back to normal.

Apologies again for any inconvenience that may have been created through this temporary issue. Affected components
 <ul>
 <li>Publishing (Operational)</li>
<li>Facebook (Operational)</li>
 </ul>

Issue Publishing Posts to Facebook

Status: Resolved This issue has been resolved, and new Threads comments should now be delivered normally. Our backup mechanism has also recovered recent comments that were delayed during the incident. We sincerely apologise for the disruption. Affected components
 <ul>
 <li>Threads (Operational)</li>
<li>Community (Operational)</li>
 </ul>

Issue with Threads comments

Status: Resolved This issue has now been fully resolved, and video posts to Instagram and Threads are publishing normally again. Any failed posts can be retried from the queue. Once again, we sincerely apologise for the disruption. Affected components
 <ul>
 <li>Instagram (Operational)</li>
<li>Publishing (Operational)</li>
<li>Threads (Operational)</li>
 </ul>

Issue Publishing Video Posts to Instagram and Threads

Status: Resolved The Help Center issues have been resolved by the third-party app and is fully operational again. Thank you for your patience! Affected components
 <ul>
 <li>Settings (Operational)</li>
 </ul>

Issue with Help Center

Status: Resolved This issue is now considered fully resolved. Thanks again for your patience as we worked on correcting this issue. Affected components
 <ul>
 <li>Buffer API (Operational)</li>
 </ul>

Is Buffer down?

Buffer status is UP

Lastest published events

Issue Publishing Video Posts to Substack

Issue with publishing to Mastodon accounts hosted on mastodon.social and mastodon.online

Issues with Buffer fully loading

Buffer Services, Components and Regions

Recent Buffer events

Issue Publishing Video Posts to Substack

Issue with publishing to Mastodon accounts hosted on mastodon.social and mastodon.online

Issues with Buffer fully loading

Degraded Performance

Issue Connecting and Refreshing Threads

Buffer Service Disruption