THIS IS A SCHEDULED EVENT Sep <var data-var='date'>4</var>, <var data-var='time'>01:00</var> - <var data-var='time'>05:00</var> UTC Aug <var data-var='date'>11</var>, <var data-var='time'>17:06</var> UTC Scheduled - We will be performing scheduled maintenance on Bridge Perform for accounts in the US region. Maintenance window: 4 hours, beginning Thursday, September 3, 2026 at 7:00 PM MDT (Friday, September 4, 2026 at 1:00 AM UTC). During this window, Bridge Perform features — including 1:1s, Performance Conversations, and Group Agendas — will be unavailable for up to 30 minutes. This maintenance affects Bridge Perform only. Learning items and all other features will remain fully available. While the impacted features are unavailable, learners attempting to access them will see the message: "Sorry, we're currently crossing some maintenance rivers." To access the learning platform use a link from one of your Learn notifications, or go directly to https://{{domain}}.bridgeapp.com/learner/courses (replace {{domain}} with your organization's domain). We appreciate your patience during this maintenance event. If you have questions, please contact our support team at support@getbridge.com.

Scheduled Maintenance: Bridge Perform (US Region)

Jul <var data-var='date'>15</var>, <var data-var='time'>19:34</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>30</var>, <var data-var='time'>16:50</var> UTC Scheduled - We will be performing maintenance on the Bridge platform for accounts in the Sydney, Australia region. There will be a 4 hour maintenance window on Wednesday, July 8, 2026 beginning at 1:00 AM AEST (Tuesday, July 7, 2026 at 3:00 PM UTC); during this time, the Bridge platform will be unavailable for up to 5 minutes. During this event, learners will see a message that states "Sorry, we're currently crossing some maintenance rivers" when logging into their respective accounts. We appreciate your patience and understanding during this maintenance event. If you have additional questions, please contact the support team for assistance by emailing support@getbridge.com!

Scheduled Maintenance Event: SYD Region

Jul <var data-var='date'>15</var>, <var data-var='time'>19:33</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>30</var>, <var data-var='time'>16:54</var> UTC Scheduled - We will be performing maintenance on the Bridge platform for accounts in the Dublin, Ireland region. There will be a 4 hour maintenance window on Tuesday, July 7, 2026 beginning at 7:00 PM GMT (7:00 PM UTC); during this time, the Bridge platform will be unavailable for up to 5 minutes. During this event, learners will see a message that states "Sorry, we're currently crossing some maintenance rivers" when logging into their respective accounts. We appreciate your patience and understanding during this maintenance event. If you have additional questions, please contact the support team for assistance by emailing support@getbridge.com!

Scheduled Maintenance Event: DUB Region

Jul <var data-var='date'>10</var>, <var data-var='time'>05:00</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>10</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>30</var>, <var data-var='time'>16:38</var> UTC Scheduled - We will be performing maintenance on the Bridge platform for accounts in the US region. There will be a 4 hour maintenance window on Thursday, July 9, 2026 beginning at 7:00 PM MT (Friday, July 10, 2026 at 1:00 AM UTC); during this time, the Bridge platform will be unavailable for up to 5 minutes. During this event, learners will see a message that states "Sorry, we're currently crossing some maintenance rivers" when logging into their respective accounts. We appreciate your patience and understanding during this maintenance event. If you have additional questions, please contact the support team for assistance by emailing support@getbridge.com!

Scheduled Maintenance Event: US Region

Jun <var data-var='date'>12</var>, <var data-var='time'>17:01</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>11</var>, <var data-var='time'>21:05</var> UTC Investigating - Our SCORM Partner is currently experiencing partial outages. This issue may prevent importing or replacing SCORM courses.We are working with our partner to investigate this issue further and will update this page as soon as we have more information. Please Note: This does not prevent Learners from launching and taking the courses.

Some users are unable to upload or replace SCORM Content

Apr <var data-var='date'>25</var>, <var data-var='time'>16:22</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>25</var>, <var data-var='time'>10:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>14</var>, <var data-var='time'>14:26</var> UTC Scheduled - We will be performing maintenance on the Bridge platform for accounts in the US region. There will be a 10 hour maintenance window on Saturday, April 25, 2026 beginning at 6:00 AM ET (10:00 AM UTC); during this time, the Bridge platform will be unavailable for up to 4 hours. During this event, learners will see a message that states "Sorry, we're currently crossing some maintenance rivers" when logging into their respective accounts. We appreciate your patience and understanding during this maintenance event. If you have additional questions, please contact the support team for assistance by emailing support@getbridge.com!

Apr <var data-var='date'>23</var>, <var data-var='time'>20:52</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>23</var>, <var data-var='time'>19:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>23</var>, <var data-var='time'>17:58</var> UTC Scheduled - We will be performing maintenance on the Bridge platform for accounts in the Dublin, Ireland region. There will be a 4 hour maintenance window on Thursday, April 23, 2026 beginning at 7:00 PM GMT; during this time, the Bridge platform will be unavailable for up to 4 hours. During this event, learners will see a message that states "Sorry, we're currently crossing some maintenance rivers" when logging into their respective accounts. We appreciate your patience and understanding during this maintenance event. If you have additional questions, please contact the support team for assistance by emailing support@getbridge.com!

Scheduled Maintenance Event: Dublin, Ireland Region

Apr <var data-var='date'>21</var>, <var data-var='time'>20:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>21</var>, <var data-var='time'>15:16</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>14</var>, <var data-var='time'>14:20</var> UTC Scheduled - We will be performing maintenance on the Bridge platform for accounts in the Sydney Australia region. There will be a 4 hour maintenance window on Wednesday, April 22, 2026 beginning at 2:00 AM AEST (Tuesday, April 21, 2026 at 4 PM UTC); during this time, the Bridge platform will be unavailable for up to 4 hours. During this event, learners will see a message that states "Sorry, we're currently crossing some maintenance rivers" when logging into their respective accounts. We appreciate your patience and understanding during this maintenance event. If you have additional questions, please contact the support team for assistance by emailing support@getbridge.com!

Scheduled Maintenance Event: Sydney Australia Region

Apr <var data-var='date'> 7</var>, <var data-var='time'>17:35</var> UTC Resolved - Thank you for your patience while we have been working with our partners to resolve this issue. This issue has now been resolved. We appreciate your partnership and understanding while working through this issue! Apr <var data-var='date'> 7</var>, <var data-var='time'>14:50</var> UTC Investigating - We are currently investigating an issue where the Learn Analytics dashboards are not loading properly for accounts that reside on our Dublin, Ireland server. We are working with our Analytics partners to troubleshoot and resolve this issue as quickly as possible and we will be providing another update as soon as we can. Thank you for your patience!

Bridge Analytics: Error when loading Learn analytics dashboards on the DUB server

Mar <var data-var='date'>27</var>, <var data-var='time'>17:00</var> UTC Resolved - We appreciate your patience while we worked with our team to resolve this issue. This has now been resolved, and the Engage Surveys areas are now loading. We appreciate your understanding while working through this issue! Mar <var data-var='date'>27</var>, <var data-var='time'>16:46</var> UTC Investigating - We are currently investigating an issue where the Engage Surveys area is not loading. Our team is working to troubleshoot and resolve this issue as quickly as possible, and we will provide another update as soon as possible. Thank you for your patience!

Engage Surveys Not Going Out

Feb <var data-var='date'>28</var>, <var data-var='time'>15:49</var> UTC Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>28</var>, <var data-var='time'>12:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>18</var>, <var data-var='time'>19:53</var> UTC Scheduled - We will be performing maintenance on the Bridge platform for accounts in the US and Dublin, Ireland regions. There will be a 6-hour maintenance window on Saturday, February 28, 2026, beginning at 7:00 AM EST (Saturday, February 28, 2026 at 12:00 PM GMT/UTC); during this time, the Bridge platform will be unavailable for up to 6 hours. The purpose of this event is to complete a critical system update to support our SCORM engine and enable additional feature enhancements. Learners should expect to see a message in Bridge stating “Sorry, we’re currently crossing some maintenance rivers” when logging in to their respective accounts. We appreciate your patience and understanding during this maintenance event. If you have any additional questions, please contact the support team by emailing support@getbridge.com!

Scheduled Maintenance Event: SCORM Engine Upgrade for US (CMH) and Dublin (DUB) regions

Feb <var data-var='date'>27</var>, <var data-var='time'>17:07</var> UTC Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>27</var>, <var data-var='time'>14:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>18</var>, <var data-var='time'>19:35</var> UTC Scheduled - We will be performing maintenance on the Bridge platform for accounts in the Sydney, Australia region. There will be a 6-hour maintenance window on Saturday, February 28, 2026, beginning at 12:00 AM AEST (Friday, February 27, 2026, at 2:00 PM UTC); during this time, the Bridge platform will be unavailable for up to 6 hours. The purpose of this event is to complete a critical system update to support our SCORM engine and enable additional feature enhancements. Learners should expect to see a message in Bridge stating “Sorry, we’re currently crossing some maintenance rivers” when logging in to their respective accounts. We appreciate your patience and understanding during this maintenance event. If you have any additional questions, please contact the support team by emailing support@getbridge.com!

Scheduled Maintenance Event: SCORM Engine Upgrade for Sydney (SYD) Accounts

Dec <var data-var='date'> 6</var>, <var data-var='time'>16:55</var> UTC Completed - The scheduled maintenance has been completed. Dec <var data-var='date'> 6</var>, <var data-var='time'>12:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>20</var>, <var data-var='time'>19:10</var> UTC Scheduled - We will be performing maintenance on the Bridge platform for accounts in the United States region. There will be a 6 hour maintenance window on Saturday, December 6, 2025 beginning at 7:00 AM EST (Saturday, December 6, 2025 at 12:00 PM UTC); during this time, the Bridge platform will be unavailable for up to 6 hours. The purpose of this event is to perform a critical system update for the support of our SCORM engine. During this event, learners will see a message that states "Sorry, we're currently crossing some maintenance rivers" when logging into their respective accounts. We appreciate your patience and understanding during this maintenance event. If you have additional questions, please contact the support team for assistance by emailing support@getbridge.com!

Scheduled Maintenance Event: SCORM Engine Upgrade for US Region

Dec <var data-var='date'> 6</var>, <var data-var='time'>16:55</var> UTC Completed - The scheduled maintenance has been completed. Dec <var data-var='date'> 6</var>, <var data-var='time'>12:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>20</var>, <var data-var='time'>19:06</var> UTC Scheduled - We will be performing maintenance on the Bridge platform for accounts in the Dublin, Ireland region. There will be a 6 hour maintenance window on Saturday, December 6, 2025 beginning at 12:00 PM GMT; during this time, the Bridge platform will be unavailable for up to 6 hours. The purpose of this event is to perform a critical system update for the support of our SCORM engine. During this event, learners will see a message that states "Sorry, we're currently crossing some maintenance rivers" when logging into their respective accounts. We appreciate your patience and understanding during this maintenance event. If you have additional questions, please contact the support team for assistance by emailing support@getbridge.com!

Scheduled Maintenance Event: SCORM Engine Upgrade for Dublin, Ireland Accounts

Dec <var data-var='date'> 5</var>, <var data-var='time'>19:00</var> UTC Completed - The scheduled maintenance has been completed. Dec <var data-var='date'> 5</var>, <var data-var='time'>13:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>20</var>, <var data-var='time'>19:03</var> UTC Scheduled - We will be performing maintenance on the Bridge platform for accounts in the Sydney Australia region. There will be a 6 hour maintenance window on Saturday, December 6, 2025 beginning at 12:00 AM AEST (Friday, December 5, 2025 at 1:00 PM UTC); during this time, the Bridge platform will be unavailable for up to 6 hours. The purpose of this event is to perform a critical system update for the support of our SCORM engine. During this event, learners will see a message that states "Sorry, we're currently crossing some maintenance rivers" when logging into their respective accounts. We appreciate your patience and understanding during this maintenance event. If you have additional questions, please contact the support team for assistance by emailing support@getbridge.com!

Oct <var data-var='date'>23</var>, <var data-var='time'>00:00</var> UTC Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>22</var>, <var data-var='time'>23:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>10</var>, <var data-var='time'>17:15</var> UTC Scheduled - On Wednesday, October 22th, from 11:00 PM UTC, one of our service vendors will be performing system updates affecting accounts in the Dublin, Ireland region. The maintenance window is expected to last approximately four hours. During this time, Bridge will remain fully accessible for all users. However, some users may experience minor delays in data availability. We anticipate little to no impact on overall system performance. Thank you for your understanding!

Scheduled Maintenance Notice – Dublin Region

Oct <var data-var='date'>20</var>, <var data-var='time'>18:00</var> UTC Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>20</var>, <var data-var='time'>14:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>10</var>, <var data-var='time'>17:13</var> UTC Scheduled - On Monday, October 20th, from 2:00 PM UTC, one of our service vendors will be performing system updates affecting accounts in the Sydney, Australia region. The maintenance window is expected to last approximately four hours. During this time, Bridge will remain fully accessible for all users. However, some users may experience minor delays in data availability. We anticipate little to no impact on overall system performance. Thank you for your understanding!

Scheduled Maintenance Notice – Sydney Region

Oct <var data-var='date'> 3</var>, <var data-var='time'>15:05</var> UTC Resolved - Thank you for your patience during this incident involving Amazon Web Services in Australia. The AWS team has resolved this issue, and we are now seeing a full recovery within Bridge. All Bridge services should now be functioning properly. If you experience any further issues, please contact our support team at support@bridgeapp.com. Oct <var data-var='date'> 3</var>, <var data-var='time'>03:49</var> UTC Update - We are continuing to investigate this issue. Oct <var data-var='date'> 3</var>, <var data-var='time'>03:47</var> UTC Investigating - Amazon Web Services is currently experiencing what appears to be a large-scale networking issue that has impacted Bridge along with many other companies in Australia. Due to this, you may experience some delays while navigating the system. We will keep you posted as soon as we have more information.

AWS issue causing intermittent issues within Bridge

Aug <var data-var='date'> 4</var>, <var data-var='time'>17:21</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'> 4</var>, <var data-var='time'>16:07</var> UTC Identified - Our Ops team have identified the cause of the slow load times and intermittent error messages in Bridge. We are seeing improved performance in the platform, however, our team is still actively investigating this incident and we will have another update as soon as we can. Thanks for your patience! Aug <var data-var='date'> 4</var>, <var data-var='time'>14:39</var> UTC Investigating - Our team is currently investigating reports of some users experiencing intermittent error messages and slow load times within Bridge. We'll provide an update as soon as we can. We apologize for the trouble!

Users experiencing slow load time or error messages

Jul <var data-var='date'> 4</var>, <var data-var='time'>21:10</var> UTC Resolved - Thank you for your patience while we investigated these issues further. Bridge performance has now been restored to its normal operating levels. If you happen to see any additional troubles or if there's anything else we can assist you with, please don't hesitate to let us know. Jul <var data-var='date'> 4</var>, <var data-var='time'>21:10</var> UTC Update - We are continuing to monitor for any further issues. Jul <var data-var='date'> 4</var>, <var data-var='time'>20:58</var> UTC Update - We are continuing to monitor for any further issues. Jul <var data-var='date'> 4</var>, <var data-var='time'>18:30</var> UTC Monitoring - We see improved performance across Bridge, with operating levels returning to normal. Our team continues working toward a complete resolution as quickly as possible. Thank you for being so patient! Jul <var data-var='date'> 4</var>, <var data-var='time'>16:45</var> UTC Investigating - Our Engineering and Ops teams are investigating an issue preventing users from accessing and using Bridge. We are working toward restoring service as quickly as possible and will provide another update as soon as possible. We apologize for the trouble!

Users unable to use access Bridge.

Jun <var data-var='date'> 6</var>, <var data-var='time'>15:14</var> UTC Resolved - Our Engineering teams have corrected the issue that caused delays in sending Webhook notifications. Thank you for your patience! Jun <var data-var='date'> 4</var>, <var data-var='time'>15:34</var> UTC Identified - Our Engineering teams are currently investigating an issue that is causing delays in sending Webhook notifications. We are actively working to resolve this delay as quickly as possible and will provide another update as soon as we can. We apologize for any inconvenience this may cause.

Delay in webhook notifications being delivered

May <var data-var='date'>20</var>, <var data-var='time'>17:32</var> UTC Resolved - We appreciate your patience while we worked with our team to resolve this issue. This has now been resolved, and Journeys opened the next step for all Learners. We appreciate your understanding while working through this issue! May <var data-var='date'>19</var>, <var data-var='time'>22:22</var> UTC Investigating - Our team has received reports of users experiencing problems with Journeys not opening the next step. Our dev team is currently investigating the issue, and we'll provide an update as soon as possible. We apologize for the trouble!

Next step in Journeys are not unlocking for learners.

Apr <var data-var='date'>22</var>, <var data-var='time'>16:30</var> UTC Resolved - At 10:25 AM MDT on Tuesday, April 22, our team was alerted to an issue that caused users to experience slowness in page load times or timeout errors within the talent marketplace. Our Ops team identified the root cause of the issue, and a fix was quickly implemented. This issue was resolved at 10:50 AM MDT on Tuesday, April 22. Thank you for your patience during this incident, and please let us know if you experience any further trouble!

Some users experienced slowness or timeout errors when loading pages in the talent marketplace

Feb <var data-var='date'>26</var>, <var data-var='time'>15:31</var> UTC Resolved - Thank you for your patience while we have been working with our partners to resolve this issue. This issue has now been resolved and Bridge Analytics is functioning properly. We appreciate your partnership and understanding while working through this issue! Feb <var data-var='date'>26</var>, <var data-var='time'>04:58</var> UTC Investigating - We are currently investigating an issue where the Learn Analytics may throw an error when using certain filters in a report. We are working with our Analytics partners to troubleshoot and resolve this issue as quickly as possible and we will be providing another update as soon as we can. Thank you for your patience!

Possible Error When Using Learn Analytics.

Feb <var data-var='date'>17</var>, <var data-var='time'>16:38</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'>17</var>, <var data-var='time'>16:32</var> UTC Monitoring - Our team had identified the cause of the intermittent issue impacting accounts in the Dublin region. Our team has implemented a fix for the issue and we are seeing performance return to normal. Our team is continuing to monitor the issue. Feb <var data-var='date'>17</var>, <var data-var='time'>15:53</var> UTC Investigating - Our Engineering and Ops teams are investigating an issue preventing some accounts in our Dublin, Ireland region from accessing/using Bridge. We are working toward restoring service as quickly as possible and will provide another update soon. We apologize for the trouble!

Is Bridge down?

Bridge status is UP

Lastest published events

Scheduled Maintenance: Bridge Perform (US Region)

Scheduled Maintenance Event: SYD Region

Scheduled Maintenance Event: DUB Region

Bridge Services, Components and Regions

Recent Bridge events

Scheduled Maintenance: Bridge Perform (US Region)

Scheduled Maintenance Event: SYD Region

Scheduled Maintenance Event: DUB Region

Scheduled Maintenance Event: US Region

Some users are unable to upload or replace SCORM Content

Scheduled Maintenance Event: US Region