Oct <var data-var='date'> 2</var>, <var data-var='time'>22:36</var> UTC Resolved - A transient issue caused some notifications to not be sent between 18:18–18:54 UTC. This includes MFA and 3DS challenges. The issue has been resolved and we are now sending notifications correctly.

Notifications Partial Outage

Sep <var data-var='date'>30</var>, <var data-var='time'>17:12</var> UTC Resolved - We have resolved the issue. Sep <var data-var='date'>30</var>, <var data-var='time'>16:55</var> UTC Monitoring - We have identified the issue and have a fix in place. We are monitoring the page for further issues. Sep <var data-var='date'>30</var>, <var data-var='time'>16:38</var> UTC Investigating - We are currently investigating this issue.

Admin home page load error spike

Sep <var data-var='date'>21</var>, <var data-var='time'>17:54</var> UTC Resolved - We are aware of reports of developer API tokens getting unexpectedly invalidated. We are currently investigating this issue. Customers who are affected will need to generate new tokens in developer settings as the affected tokens cannot be re-used.

Unexpected invalidation of some Developer API Tokens

Sep <var data-var='date'>15</var>, <var data-var='time'>23:20</var> UTC Resolved - We have resolved the issue. Sep <var data-var='date'>15</var>, <var data-var='time'>20:12</var> UTC Identified - Your changes are still being saved, and we're working on a fix.

Transaction statuses on your Accounting pages may be out of date, causing some transactions to appear in the wrong tab.

Sep <var data-var='date'> 2</var>, <var data-var='time'>01:56</var> UTC Resolved - The Brex Trust Portal has been up and running again since 12:00pm PT. Sep <var data-var='date'> 1</var>, <var data-var='time'>19:20</var> UTC Monitoring - The site has been restored. Sep <var data-var='date'> 1</var>, <var data-var='time'>17:48</var> UTC Investigating - The Brex trust portal is currently unavailable, we are investigating the issue.

Trust Portal (trust-portal.brex.com) is down

Aug <var data-var='date'>15</var>, <var data-var='time'>05:53</var> UTC Resolved - Mastercard Network Outage has been resolved, and transactions should now be correctly processed. Aug <var data-var='date'>15</var>, <var data-var='time'>04:49</var> UTC Identified - We have identified that transactions may be declined incorrectly due to a Mastercard Network outage.

Mastercard Network Outage

Aug <var data-var='date'>11</var>, <var data-var='time'>19:12</var> UTC Resolved - We have resolved the issue. Aug <var data-var='date'>11</var>, <var data-var='time'>18:17</var> UTC Monitoring - We have identified the issue and have a fix in place Aug <var data-var='date'>11</var>, <var data-var='time'>18:17</var> UTC Update - We have identified the issue and have a fix in place Aug <var data-var='date'>11</var>, <var data-var='time'>17:51</var> UTC Identified - Our team has identified the issue and are working to restore normal service. Aug <var data-var='date'>11</var>, <var data-var='time'>17:16</var> UTC Investigating - Customers may experience intermittent issues accessing the Brex dashboard. Our team is investigating and working to restore normal service.

Intermittent errors on the Brex dashboard

Aug <var data-var='date'> 4</var>, <var data-var='time'>20:34</var> UTC Resolved - We have resolved the issue. Aug <var data-var='date'> 4</var>, <var data-var='time'>17:50</var> UTC Monitoring - We have identified the issue and have a fix in place. Aug <var data-var='date'> 4</var>, <var data-var='time'>16:02</var> UTC Identified - We have identified the issue and are working on a fix. Aug <var data-var='date'> 4</var>, <var data-var='time'>16:01</var> UTC Investigating - We are currently investigating this issue.

Errors Affecting Brex API Requests

Jul <var data-var='date'>30</var>, <var data-var='time'>18:11</var> UTC Resolved - We’ve resolved the issue affecting notifications and the Tasks page. All services are operating normally. Jul <var data-var='date'>30</var>, <var data-var='time'>17:34</var> UTC Identified - We have identified the issue and are working on a fix. Jul <var data-var='date'>30</var>, <var data-var='time'>17:04</var> UTC Investigating - Customers may experience delays receiving notifications, as well as delays or errors when loading the Tasks page or resetting authentication methods such as passwords or 2FA. Our team is investigating and working to restore normal service.

Notification delays

Jul <var data-var='date'>19</var>, <var data-var='time'>07:45</var> UTC Resolved - Scheduled Maintenance has been completed. Jul <var data-var='date'>19</var>, <var data-var='time'>06:32</var> UTC Monitoring - We'll be performing scheduled maintenance on July 18 from 11:30 PM–2:00 AM (PT). During this time, you may experience brief interruptions with the dashboard. New signups, banking transactions, and card creation will be unavailable.

Scheduled Maintenance has been completed

Jul <var data-var='date'>18</var>, <var data-var='time'>09:32</var> UTC Resolved - Scheduled Maintenance has been completed Jul <var data-var='date'>18</var>, <var data-var='time'>07:01</var> UTC Monitoring - We'll be performing scheduled maintenance on July 18 from 12:00 AM–3:00 AM (PT). During this time, you may experience brief interruptions accessing your Brex account on the dashboard or mobile app. Adding your Brex card to a digital wallet, such as Apple Pay or Google Pay, may also be temporarily unavailable.

Jul <var data-var='date'>17</var>, <var data-var='time'>15:32</var> UTC Resolved - We have identified the root cause and resolved the issue. Jul <var data-var='date'>17</var>, <var data-var='time'>14:51</var> UTC Investigating - We're investigating reports of errors when trying to view new spend limit or spend limit increase requests in the Tasks page of the Brex dashboard.

Users are experiencing errors when viewing spend limit requests

Jul <var data-var='date'>12</var>, <var data-var='time'>07:17</var> UTC Resolved - Maintenance is complete, Dashboard and External APIs are available. Jul <var data-var='date'>12</var>, <var data-var='time'>07:08</var> UTC Monitoring - Dashboard and External APIs are down for temporary maintenance.

Maintenance is complete, Dashboard and External APIs are available.

Jul <var data-var='date'> 3</var>, <var data-var='time'>17:02</var> UTC Resolved - We have resolved the issue. Jul <var data-var='date'> 3</var>, <var data-var='time'>16:37</var> UTC Monitoring - We have identified the issue and have a fix in place. Jul <var data-var='date'> 3</var>, <var data-var='time'>16:31</var> UTC Identified - We have identified the issue and are working on a fix. Jul <var data-var='date'> 3</var>, <var data-var='time'>16:28</var> UTC Investigating - We are currently investigating this issue.

Expenses list on Brex app and Team pages in Dashboard currently unavailable

Jul <var data-var='date'> 3</var>, <var data-var='time'>05:03</var> UTC Resolved - We have resolved the issue. Jul <var data-var='date'> 3</var>, <var data-var='time'>00:27</var> UTC Identified - We have identified the issue and are working on a fix. Jul <var data-var='date'> 3</var>, <var data-var='time'>00:26</var> UTC Monitoring - We have identified the issue and are working on a fix. Jul <var data-var='date'> 3</var>, <var data-var='time'>00:25</var> UTC Identified - We have identified the issue and are working on a fix.

Mobile Check Deposit Unavailable

Jun <var data-var='date'>26</var>, <var data-var='time'>03:28</var> UTC Resolved - We have resolved the issue and transactions are now being synced correctly. In the vast majority of cases, previously missing transactions will show up automatically in the next 24 hours. In a few rare cases, additional action may be required and we will reach out directly. If you do not see expected transactions please monitor your inbox, or reach out to our support team for further assistance. Jun <var data-var='date'>25</var>, <var data-var='time'>18:59</var> UTC Investigating - We have received reports of missing transactions in transaction feeds affecting integrations with Quickbooks, Expensify and other partners. We are currently investigating this issue.

Card Transaction Feed Issues

Jun <var data-var='date'>14</var>, <var data-var='time'>05:29</var> UTC Resolved - The maintenance has been confirmed to be complete. Any failed API calls can be successfully retried and users should now be able to transact and see their cards and transactions. Jun <var data-var='date'>14</var>, <var data-var='time'>05:11</var> UTC Monitoring - Between 8:00 PM - 8:30 PM PT and 9:35 PM - 9:50 PM PT, a subset of requests to our API returned HTTP 500 errors due to database maintenance. During this window, some card and transaction operations were temporarily unavailable, which may have prevented the Dashboard from loading for some users.

Services failing to respond and timing out

Jun <var data-var='date'>13</var>, <var data-var='time'>15:17</var> UTC Resolved - The maintenance has been confirmed to be complete. Any failed API calls can be successfully retried and users should now be able to load the Brex Dashboard successfully. Jun <var data-var='date'>13</var>, <var data-var='time'>15:10</var> UTC Monitoring - Between 7:00 AM and 7:08 AM PT, a subset of requests to the Team API returned HTTP 500 errors due to database maintenance. During this window, some user information was temporarily unavailable, which may have prevented the Dashboard from loading for some users.

Elevated errors on the Team API and Brex Dashboard

Jun <var data-var='date'>13</var>, <var data-var='time'>07:53</var> UTC Resolved - We have resolved the issue affecting the ability to book and manage trips. Users can now continue using Brex Travel. Jun <var data-var='date'>13</var>, <var data-var='time'>05:21</var> UTC Investigating - We are currently investigating an issue preventing trip booking and management.

Brex Travel Outage

Jun <var data-var='date'> 4</var>, <var data-var='time'>22:01</var> UTC Resolved - We have resolved the issue. Jun <var data-var='date'> 4</var>, <var data-var='time'>21:37</var> UTC Monitoring - We have identified the issue and have a fix in place. Jun <var data-var='date'> 4</var>, <var data-var='time'>21:23</var> UTC Investigating - Users may experience slow load times or timeouts when viewing activity on expenses, bills, users, cards in addition to their account audit trail. Other parts of the product remain unaffected. We'll share an update as soon as we have more information.

Slow loading of activity logs and audit trail

May <var data-var='date'>19</var>, <var data-var='time'>00:15</var> UTC Resolved - Some Dashboard requests were blocked with a misleading error message, the issue is resolved.

Intermittent Dashboard Errors

May <var data-var='date'>14</var>, <var data-var='time'>17:14</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>14</var>, <var data-var='time'>15:00</var> UTC Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'>14</var>, <var data-var='time'>15:00</var> UTC Investigating - An incident at Slack is causing issues with our Brex for Slack application. Expect a degraded experience receiving notifications and interacting with our Brex application in Slack. The Slack team has acknowledged the incident and we will continue to monitor. Slack Status: https://slack-status.com/2026-05/fe557ca05fdb64fa

Brex for Slack App Degraded Due to Ongoing Upstream Slack Incident

May <var data-var='date'> 2</var>, <var data-var='time'>04:09</var> UTC Resolved - We see Quickbooks successfully syncing bank feeds initiated by Pro Access firms for their client's accounts. May <var data-var='date'> 2</var>, <var data-var='time'>02:15</var> UTC Monitoring - The fix has been rolled out and we are monitoring traffic from Quickbooks. May <var data-var='date'> 2</var>, <var data-var='time'>02:06</var> UTC Identified - We've identified a fix to restore bank feeds in Quickbooks for clients that have had their Pro Access firm connect the bank feed on their behalf. This change will be rolling out in a few minutes. May <var data-var='date'> 2</var>, <var data-var='time'>02:02</var> UTC Investigating - We are investigating an issue around unavailability of bank feeds connected by Pro Access firms to Quickbooks for their clients.

Quickbooks bank feeds connected by Pro Access firms to their clients are...

Apr <var data-var='date'>21</var>, <var data-var='time'>14:22</var> UTC Resolved - Activity logs and audit trail pages are stable. Apr <var data-var='date'>21</var>, <var data-var='time'>04:56</var> UTC Monitoring - Activity logs and audit trail pages are loading normally again Apr <var data-var='date'>21</var>, <var data-var='time'>04:24</var> UTC Investigating - Users may experience slow load times or timeouts when viewing activity on expenses, bills, users, cards in addition to the account audit trail. Other parts of the product remain unaffected. We'll share an update as soon as we have more information.

Apr <var data-var='date'> 3</var>, <var data-var='time'>11:20</var> UTC Resolved - We have resolved the issue. Apr <var data-var='date'> 3</var>, <var data-var='time'>11:08</var> UTC Monitoring - We have identified the issue and have a fix in place. Apr <var data-var='date'> 3</var>, <var data-var='time'>10:50</var> UTC Investigating - The dashboard is currently unavailable and we are investigating this issue.

Is Brex down?

Brex status is UP

Lastest published events

Notifications Partial Outage

Admin home page load error spike

Unexpected invalidation of some Developer API Tokens

Brex Services, Components and Regions

Recent Brex events

Notifications Partial Outage

Admin home page load error spike

Unexpected invalidation of some Developer API Tokens

Transaction statuses on your Accounting pages may be out of date, causing some transactions to appear in the wrong tab.

Trust Portal (trust-portal.brex.com) is down

Mastercard Network Outage