Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Calls (Operational)</li>
 </ul>

Issue with Phone Application

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>SMTP (Under maintenance)</li>
<li>Brevo Tracker (Under maintenance)</li>
 </ul>

Maintenance: Upgrade on SMTP relay and Brevo tracker for Asia customers

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Contact Management API (Operational)</li>
<li>Sales CRM API (Operational)</li>
<li>Sales CRM (Operational)</li>
<li>Brevo Tracker (Operational)</li>
<li>Workflows (Operational)</li>
<li>Contacts (Operational)</li>
 </ul>

Multiple Services Impacted

Maintenance: Upgrade on SMTP relay and Brevo tracker for US east customers

Maintenance: Upgrade on SMTP relay and Brevo tracker for US west customers

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Brevo Tracker (Under maintenance)</li>
<li>Transactional emails tracking links (Under maintenance)</li>
 </ul>

Maintenance: Upgrade on SMTP relay and Brevo tracker for South American customers

Status: Resolved The issue has been successfully resolved, and all affected services are now operating normally. No further delays are expected.

We sincerely appreciate your patience and understanding while our team worked to investigate and resolve the issue. Affected components
 <ul>
 <li>Outbound Webhooks (Operational)</li>
<li>Brevo Tracker (Operational)</li>
<li>Workflows (Operational)</li>
 </ul>

Delay in outbound webhooks, MA Tracker and Workflow execution

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Marketing emails delivery (Operational)</li>
<li>Account and Settings (Operational)</li>
<li>Outbound Webhooks (Operational)</li>
<li>Workflows (Operational)</li>
<li>Contacts (Operational)</li>
<li>WhatsApp Campaigns (Operational)</li>
<li>Transactional SMS (Operational)</li>
<li>Transactional emails delivery (Operational)</li>
 </ul>

Multiple services are impacted

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Brevo Tracker (Operational)</li>
<li>Workflows (Operational)</li>
<li>Contacts (Operational)</li>
<li>Account and Settings API (Operational)</li>
<li>Account and Settings (Operational)</li>
 </ul>

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>SMS Campaigns (Operational)</li>
<li>Transactional SMS (Operational)</li>
 </ul>

SMS Delivery impacted

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Outbound Webhooks (Operational)</li>
<li>Workflows (Operational)</li>
<li>Statistics (Operational)</li>
 </ul>

Issue with Events and dependent services

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Loyalty (Operational)</li>
<li>Workflows (Operational)</li>
 </ul>

Unified Objects Event Consumption Impacted

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Sales CRM (Operational)</li>
<li>Account and Settings (Operational)</li>
<li>WhatsApp Campaigns (Operational)</li>
<li>Marketing email tracking links (Operational)</li>
<li>Transactional emails delivery (Operational)</li>
<li>Landing pages (Operational)</li>
<li>Contacts (Operational)</li>
<li>Contact Management API (Operational)</li>
<li>Sales CRM API (Operational)</li>
<li>Outbound Webhooks (Operational)</li>
<li>Transactional emails tracking links (Operational)</li>
<li>Marketing Campaigns API (Operational)</li>
<li>Statistics (Operational)</li>
<li>Account and Settings API (Operational)</li>
<li>Wallet (Operational)</li>
<li>Transactional SMS (Operational)</li>
<li>Messaging API (Operational)</li>
<li>SMS Campaigns (Operational)</li>
<li>Marketing emails delivery (Operational)</li>
<li>SMTP (Operational)</li>
 </ul>

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Messaging API (Operational)</li>
<li>Transactional emails delivery (Operational)</li>
<li>SMTP (Operational)</li>
<li>Transactional SMS (Operational)</li>
<li>Transactional emails tracking links (Operational)</li>
 </ul>

Delay in transactional email sending

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Inbox (Operational)</li>
<li>Meetings (Operational)</li>
<li>Calls (Operational)</li>
 </ul>

Issue with Chatbot on Conversations

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>SMS Campaigns (Operational)</li>
<li>Workflows (Operational)</li>
<li>Contacts (Operational)</li>
<li>Integrations (Operational)</li>
<li>Transactional SMS (Operational)</li>
 </ul>

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>SMS Campaigns (Operational)</li>
<li>Transactional emails delivery (Operational)</li>
<li>Marketing emails delivery (Operational)</li>
<li>Sales CRM (Operational)</li>
<li>Brevo Tracker (Operational)</li>
<li>Workflows (Operational)</li>
<li>Contacts (Operational)</li>
<li>Contact Management API (Operational)</li>
<li>Marketing email tracking links (Operational)</li>
<li>Outbound Webhooks (Operational)</li>
<li>Transactional SMS (Operational)</li>
<li>Sales CRM API (Operational)</li>
 </ul>

Status: Resolved The issue has been resolved, and all affected services are now functioning normally. The previously queued emails still expected to see short delivery delays while no new emails are delayed.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Contacts (Operational)</li>
<li>Transactional emails delivery (Operational)</li>
<li>Marketing emails delivery (Operational)</li>
<li>Brevo Tracker (Operational)</li>
 </ul>

Multiple services impacted

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Workflows (Operational)</li>
 </ul>

Delay in execution of workflow steps

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Transactional emails delivery (Operational)</li>
<li>Marketing emails delivery (Operational)</li>
 </ul>

Delay in Email Sending

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>SMTP (Operational)</li>
 </ul>

Transactional email sending halted

Status: Resolved The issue has been resolved, and all affected services are now functioning normally. There are no loss.
Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Brevo Tracker (Operational)</li>
 </ul>

Latency on Brevo tracker

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue.

Transactional sending impacted (v3/smtp/email)

Status: Resolved The issue has been resolved, and transactional email delivery service is now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Transactional emails delivery (Operational)</li>
 </ul>

Status: Resolved The issue has been resolved, and the affected service is now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Brevo Tracker (Operational)</li>
 </ul>

Delay in Automation Trigger

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Brevo Tracker (Operational)</li>
<li>Workflows (Operational)</li>
 </ul>

Delay in scheduled automation

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Marketing emails delivery (Operational)</li>
 </ul>

Delay in marketing emails

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Transactional SMS (Operational)</li>
<li>Statistics (Operational)</li>
 </ul>

Delay in SMS Statistics

Status: Resolved The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue. Affected components
 <ul>
 <li>Transactional emails delivery (Operational)</li>
 </ul>

Delay in Transactional Email Sending

Status: Resolved The issue remains resolved, and all the delayed Delivery Status Events have now been processed successfully. All affected services are operating normally.

We thank you for your patience and understanding throughout the duration of the incident. Affected components
 <ul>
 <li>SMS Campaigns (Operational)</li>
<li>Transactional SMS (Operational)</li>
 </ul>

Is Brevo down?

Brevo status is UP

Lastest published events

Issue with Phone Application

Maintenance: Upgrade on SMTP relay and Brevo tracker for Asia customers

Multiple Services Impacted

Brevo Services, Components and Regions

Recent Brevo events

Issue with Phone Application

Maintenance: Upgrade on SMTP relay and Brevo tracker for Asia customers

Multiple Services Impacted

Maintenance: Upgrade on SMTP relay and Brevo tracker for US east customers

Maintenance: Upgrade on SMTP relay and Brevo tracker for US west customers

Maintenance: Upgrade on SMTP relay and Brevo tracker for South American customers