Oct <var data-var='date'>20</var>, <var data-var='time'>19:45</var> EDT Resolved - As of 5:15 PM EST, BrainPOP website performance has returned to normal. All systems are operational, and users should now be able to log in and navigate the site without issues. The earlier slowdown and intermittent outages were caused by a widespread AWS infrastructure issue, which has now been resolved. We’ll continue to monitor performance closely, but no further impact is expected at this time. Thank you for your patience while we worked through this incident.Oct <var data-var='date'>20</var>, <var data-var='time'>16:03</var> EDT Update - We are continuing to monitor for any further issues.Oct <var data-var='date'>20</var>, <var data-var='time'>16:02</var> EDT Update - We are continuing to monitor for any further issues.Oct <var data-var='date'>20</var>, <var data-var='time'>15:36</var> EDT Monitoring - As AWS continues to resolve their ongoing infrastructure issues, BrainPOP site performance has improved. Many users can now access and use the site normally, though some may still experience occasional slowness or brief interruptions. We are actively monitoring the situation and will provide additional updates as needed.Oct <var data-var='date'>20</var>, <var data-var='time'>09:44</var> EDT Identified - The issue has been identified and a fix is being implemented.Oct <var data-var='date'>20</var>, <var data-var='time'>09:44</var> EDT Investigating - We are currently experiencing service issues due to an outage at Amazon Web Services (AWS), which is impacting many cloud-hosted websites and services. AWS has reported increased error rates and latencies across multiple services. Because BrainPOP is hosted via AWS infrastructure, this outage is affecting our connection, causing slower load times and intermittent accessibility. While the AWS issue is ongoing you may experience: - Slower than normal page loads - Intermittent outages or temporarily unreachable features We’re closely monitoring the situation and working to restore full performance as quickly as possible. For real-time updates on the AWS service status, please check: https://health.aws.amazon.com/health/status Thank you for your patience and understanding. We’ll post another update once the situation is fully resolved.

Partial Service Disruption – AWS Infrastructure Issue

Mar <var data-var='date'>10</var>, <var data-var='time'>11:55</var> EDT Resolved - Dear BrainPOP Users, We’re happy to share that BrainPOP.com is now back up and running. Our team has implemented a fix, and the site should be fully accessible again. We are actively monitoring the system to ensure stability and will continue to monitor performance. If you experience any issues, please refresh your browser or contact our support team. Thank you for your patience and understanding—we appreciate you!Mar <var data-var='date'>10</var>, <var data-var='time'>10:55</var> EDT Update - We are continuing to investigate this issue.Mar <var data-var='date'>10</var>, <var data-var='time'>09:36</var> EDT Update - We will provide updates as we work toward a resolution.Mar <var data-var='date'>10</var>, <var data-var='time'>09:35</var> EDT Investigating - Dear BrainPOP Users, We are currently experiencing performance issues across all BrainPOP sites. Our team is actively working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience. We will provide updates as we work toward a resolution. Thank you for your understanding, and we’ll have BrainPOP back up and running soon!

BrainPOP Service Disruption Across all Sites – Our team is working on a fix

Jul <var data-var='date'> 7</var>, <var data-var='time'>09:00</var> EDT Completed - The scheduled maintenance has been completed.Jul <var data-var='date'> 7</var>, <var data-var='time'>01:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul <var data-var='date'> 3</var>, <var data-var='time'>16:33</var> EDT Scheduled - BrainPOP sites and apps will be down for approximately 4 hours on Sunday, July 7 starting ~1am ET.

Site maintenance for a major upgrade!

Jul <var data-var='date'> 2</var>, <var data-var='time'>13:29</var> EDT Resolved - This incident has been resolved.Jul <var data-var='date'> 2</var>, <var data-var='time'>13:25</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Jul <var data-var='date'> 2</var>, <var data-var='time'>12:30</var> EDT Identified - A workaround fix was applied and is working on BrainPOP movies. We should have an update on the other products in the next 30 minutes.Jul <var data-var='date'> 2</var>, <var data-var='time'>10:25</var> EDT Update - We are continuing to investigate this issue with our provider.Jul <var data-var='date'> 2</var>, <var data-var='time'>08:55</var> EDT Investigating - Users in some regions may be experiencing 504 errors playing movies. We're looking into this issue with our CDN provider.

504 Errors playing movies in some regions

May <var data-var='date'>20</var>, <var data-var='time'>14:02</var> EDT Resolved - This incident has been resolved.May <var data-var='date'>20</var>, <var data-var='time'>13:22</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.May <var data-var='date'>20</var>, <var data-var='time'>11:21</var> EDT Investigating - We are currently investigating an issue with LTI login errors to our application homepages. We are actively looking into this issue and will provide an update as soon as possible!

LTI Login Errors

Jan <var data-var='date'>11</var>, <var data-var='time'>18:45</var> EST Resolved - This incident has been resolved.Jan <var data-var='date'>11</var>, <var data-var='time'>17:56</var> EST Monitoring - A fix has been implemented and we are monitoring the results.Jan <var data-var='date'>10</var>, <var data-var='time'>10:30</var> EST Investigating - Users may be experiencing errors playing some of our movies. We're looking into this issue with our CDN provider.

404 Errors playing some movies

Aug <var data-var='date'>17</var>, <var data-var='time'>10:46</var> EDT Resolved - This incident has been resolved.Aug <var data-var='date'>17</var>, <var data-var='time'>10:25</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Aug <var data-var='date'>17</var>, <var data-var='time'>10:14</var> EDT Investigating - Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

Site slowness and errors

Nov <var data-var='date'>28</var>, <var data-var='time'>11:01</var> EST Resolved - This incident has been resolved.Nov <var data-var='date'>28</var>, <var data-var='time'>10:35</var> EST Monitoring - A fix has been implemented and we are monitoring the results.Nov <var data-var='date'>28</var>, <var data-var='time'>09:28</var> EST Identified - Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

Site Slowness

Jul <var data-var='date'>31</var>, <var data-var='time'>20:06</var> EDT Resolved - This incident has been resolved.Jul <var data-var='date'>31</var>, <var data-var='time'>20:02</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Jul <var data-var='date'>31</var>, <var data-var='time'>20:00</var> EDT Investigating - Some users may be experiencing site slowness or other loading issues with our sites. We're aware and looking into it!

Site slowness and 504 errors

Jul <var data-var='date'>19</var>, <var data-var='time'>17:25</var> EDT Resolved - This incident has been resolved.Jul <var data-var='date'>19</var>, <var data-var='time'>17:12</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Jul <var data-var='date'>19</var>, <var data-var='time'>16:28</var> EDT Update - We are continuing to work on a fix for this issue.Jul <var data-var='date'>19</var>, <var data-var='time'>15:30</var> EDT Identified - The issue has been identified and a fix is being implemented.Jul <var data-var='date'>19</var>, <var data-var='time'>14:15</var> EDT Investigating - We are investigating an issue with our Store Checkout flows, causing users to receive a spinner on order submission. Credit cards are not being charged in these cases.

Store Checkout Issues

Jan <var data-var='date'>12</var>, <var data-var='time'>14:29</var> EST Resolved - This incident has been resolved.Jan <var data-var='date'>12</var>, <var data-var='time'>14:17</var> EST Monitoring - A fix has been implemented and we are monitoring the results.Jan <var data-var='date'>12</var>, <var data-var='time'>14:01</var> EST Identified - Users may be experiencing site slowness, errors logging in, or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

Site Issues

Dec <var data-var='date'> 4</var>, <var data-var='time'>17:23</var> EST Resolved - This incident has been resolved.Dec <var data-var='date'> 4</var>, <var data-var='time'>15:02</var> EST Monitoring - A fix has been implemented and we are monitoring the results.Dec <var data-var='date'> 4</var>, <var data-var='time'>14:16</var> EST Identified - Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

Site Performance Issues

Nov <var data-var='date'>19</var>, <var data-var='time'>13:45</var> EST Resolved - This incident has been resolved.Nov <var data-var='date'>19</var>, <var data-var='time'>13:38</var> EST Monitoring - Site performance has recovered, but we are still investigating the root cause of these issues and will continue to monitor.Nov <var data-var='date'>19</var>, <var data-var='time'>13:21</var> EST Investigating - Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

Oct <var data-var='date'>17</var>, <var data-var='time'>08:00</var> EDT Completed - The scheduled maintenance has been completed.Oct <var data-var='date'>17</var>, <var data-var='time'>05:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'>16</var>, <var data-var='time'>09:34</var> EDT Scheduled - BrainPOP sites will be unavailable for scheduled maintenance on Saturday, October 17 from approximately 5:00 - 8:00 am EDT.

Scheduled Maintenance October 17, 2020

Oct <var data-var='date'> 9</var>, <var data-var='time'>14:10</var> EDT Resolved - This incident has been resolved.Oct <var data-var='date'> 9</var>, <var data-var='time'>13:49</var> EDT Update - We are continuing to monitor for any further issues, but site service has been restored.Oct <var data-var='date'> 9</var>, <var data-var='time'>13:41</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Oct <var data-var='date'> 9</var>, <var data-var='time'>13:01</var> EDT Update - We are continuing to work on a fix for this issue.Oct <var data-var='date'> 9</var>, <var data-var='time'>11:14</var> EDT Update - We have not been able to work around this outage to restore service to our sites, but are still working on mitigating the issue.Oct <var data-var='date'> 9</var>, <var data-var='time'>09:54</var> EDT Identified - Our site issues appear to be related to an AWS outage in the Northeast Region. We are attempting to work around this issue to restore services to our sites, and will continue to update.Oct <var data-var='date'> 9</var>, <var data-var='time'>08:45</var> EDT Update - We are continuing to investigate this issue.Oct <var data-var='date'> 9</var>, <var data-var='time'>07:41</var> EDT Investigating - Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

Oct <var data-var='date'> 1</var>, <var data-var='time'>16:30</var> EDT Resolved - This incident has been resolved.Oct <var data-var='date'> 1</var>, <var data-var='time'>16:30</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Oct <var data-var='date'> 1</var>, <var data-var='time'>16:11</var> EDT Update - We are continuing to investigate this issue.Oct <var data-var='date'> 1</var>, <var data-var='time'>16:07</var> EDT Investigating - Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

Sep <var data-var='date'> 2</var>, <var data-var='time'>16:36</var> EDT Resolved - This incident has been resolved.Sep <var data-var='date'> 2</var>, <var data-var='time'>16:21</var> EDT Identified - We have identified network related issues with our provider, and have mitigated the issues while we work on a resolution. Dynamic content on the sites should now be loading as expected.Sep <var data-var='date'> 2</var>, <var data-var='time'>15:33</var> EDT Investigating - Some users may be experiencing connection failed errors, or other issues loading parts of our sites.

Intermittent Site Loading Issues and 503 Errors

Aug <var data-var='date'>21</var>, <var data-var='time'>16:59</var> EDT Resolved - This incident has been resolved.Aug <var data-var='date'>21</var>, <var data-var='time'>16:08</var> EDT Monitoring - Users should be seeing improvement loading our sites and playing the movies. We're still actively monitoring for outstanding issues.Aug <var data-var='date'>21</var>, <var data-var='time'>15:42</var> EDT Update - Users should be seeing improvement on issues loading our sites. We are still monitoring issues with our provider's Video Streaming Service, causing issues playing our movies.Aug <var data-var='date'>21</var>, <var data-var='time'>14:49</var> EDT Identified - We have identified this issue with our CDN provider, causing some users to encounter 504 errors or slowness loading our sites.Aug <var data-var='date'>21</var>, <var data-var='time'>14:15</var> EDT Investigating - Some users may be experiencing site slowness or other loading issues with our sites. We're aware and looking into it! Thank you for your patience!

Jul <var data-var='date'>25</var>, <var data-var='time'>04:01</var> EDT Completed - The scheduled maintenance has been completed.Jul <var data-var='date'>25</var>, <var data-var='time'>02:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul <var data-var='date'>23</var>, <var data-var='time'>19:34</var> EDT Scheduled - Our sites will be unavailable for scheduled maintenance on Saturday, July 25 beginning at 2:00 am EDT for approximately 2 hours.

Scheduled Downtime July 25, 2020

May <var data-var='date'> 7</var>, <var data-var='time'>14:00</var> EDT Resolved - This incident has been resolved.May <var data-var='date'> 7</var>, <var data-var='time'>12:58</var> EDT Monitoring - Our sites are back up and operational! Users will just need to log back in again.May <var data-var='date'> 7</var>, <var data-var='time'>12:23</var> EDT Investigating - Our sites will be unavailable briefly while we perform emergency maintenance. We're on it, and should be back up soon! Thank you for your patience.

Emergency Maintenance

Apr <var data-var='date'>27</var>, <var data-var='time'>11:30</var> EDT Resolved - This incident has been resolved.Apr <var data-var='date'>27</var>, <var data-var='time'>11:20</var> EDT Monitoring - A fix has been implemented and we are monitoring the performance.Apr <var data-var='date'>27</var>, <var data-var='time'>11:03</var> EDT Update - We are continuing to work with our provider on a fix for this issue.Apr <var data-var='date'>27</var>, <var data-var='time'>10:45</var> EDT Identified - Some users may be experiencing periods of slowness with our sites due to network routing issues. We are working on mitigating this situation now, and appreciate you patience!

Apr <var data-var='date'>21</var>, <var data-var='time'>17:00</var> EDT Resolved - This incident has been resolved.Apr <var data-var='date'>21</var>, <var data-var='time'>13:14</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'>21</var>, <var data-var='time'>11:46</var> EDT Update - We are continuing to investigate this issue.Apr <var data-var='date'>21</var>, <var data-var='time'>11:45</var> EDT Investigating - Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

Apr <var data-var='date'>21</var>, <var data-var='time'>10:53</var> EDT Resolved - This incident has been resolved.Apr <var data-var='date'>21</var>, <var data-var='time'>10:20</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'>21</var>, <var data-var='time'>08:08</var> EDT Identified - We’re aware that users are experiencing issues logging into our sites. We’re working on it, and expect it to be up and running within the next few hours. We appreciate your patience!

Site login issues

Apr <var data-var='date'>20</var>, <var data-var='time'>16:09</var> EDT Resolved - This incident has been resolved.Apr <var data-var='date'>20</var>, <var data-var='time'>15:00</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'>20</var>, <var data-var='time'>13:13</var> EDT Identified - The issue has been identified and a fix is being implemented.Apr <var data-var='date'>20</var>, <var data-var='time'>11:27</var> EDT Investigating - Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

Apr <var data-var='date'>19</var>, <var data-var='time'>22:00</var> EDT Completed - The scheduled maintenance has been completed.Apr <var data-var='date'>18</var>, <var data-var='time'>13:00</var> EDT Verifying - Verification is underway!Apr <var data-var='date'>18</var>, <var data-var='time'>00:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'>15</var>, <var data-var='time'>11:34</var> EDT Scheduled - We have scheduled maintenance this weekend to make some improvements. As a result, our sites may be down for a period, or you may experience intermittent issues during that time. Thanks in advance for your patience!

Is BrainPOP down?

BrainPOP status is UP

Lastest published events

Partial Service Disruption – AWS Infrastructure Issue

BrainPOP Service Disruption Across all Sites – Our team is working on a fix

Site maintenance for a major upgrade!

BrainPOP Services, Components and Regions

Recent BrainPOP events

Partial Service Disruption – AWS Infrastructure Issue

BrainPOP Service Disruption Across all Sites – Our team is working on a fix

Site maintenance for a major upgrade!

504 Errors playing movies in some regions

LTI Login Errors

404 Errors playing some movies

Get your FREE account now,
5 monitors included!

Is BrainPOP down?

BrainPOP status is UP

Lastest published events

Partial Service Disruption – AWS Infrastructure Issue

BrainPOP Service Disruption Across all Sites – Our team is working on a fix

Site maintenance for a major upgrade!

BrainPOP Services, Components and Regions

Recent BrainPOP events

Partial Service Disruption – AWS Infrastructure Issue

BrainPOP Service Disruption Across all Sites – Our team is working on a fix

Site maintenance for a major upgrade!

504 Errors playing movies in some regions

LTI Login Errors

404 Errors playing some movies

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!