THIS IS A SCHEDULED EVENT Apr <var data-var='date'>18</var>, <var data-var='time'>08:00</var> - <var data-var='time'>12:00</var> EDTApr <var data-var='date'>10</var>, <var data-var='time'>15:12</var> EDT Scheduled - Scheduled Maintenance Saturday April 18 Blackboard Ally will be undergoing scheduled maintenance to make updates to the Ally databases. Ally’s functionality will remain available for all existing content, but new content will not be processed until the end of the maintenance window. As part of this maintenance, we expect a brief downtime period of up to 5-10 minutes during which the Institutional Report, Configuration UI and Course Accessibility Report will be unavailable and the Instructor Feedback and Alternative Formats will not be displayed within courses. The maintenance windows are: Australia and New Zealand Maintenance for institutions hosted from the Sydney (Australia) AWS Data Center will take place on Saturday 18 April from 10pm-1am (Sunday 19 April) Australian Eastern Standard Time Asia Maintenance for institutions hosted from the Singapore AWS Data Center will take place on Saturday 18 April from 8-11pm Singapore Time Europe Maintenance for institutions hosted from the Frankfurt (Germany) AWS Data Center will take place on Saturday 18 April from 2pm-5pm Central European Time / 1pm-4pm UK time Canada Maintenance for institutions hosted from the Montreal (Canada Central) AWS Data Center will take place on Saturday 18 April from 8-11am Eastern Time / 5-8am Pacific Time United States Maintenance for institutions hosted from the North Virginia (US-East-1) AWS Data Center will take place on Saturday 18 April from 8-11am Eastern Time / 5-8am Pacific Time

Ally Maintenance Scheduled for April 18, 2026 (all regions)

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>14</var>, <var data-var='time'>04:00</var> EDT &nbsp;-&nbsp; Apr <var data-var='date'>15</var>, <var data-var='time'>04:00</var> EDTApr <var data-var='date'>10</var>, <var data-var='time'>15:18</var> EDT Scheduled - Blackboard will be deploying the Blackboard SaaS 4000.15.0 Feature Release to Test and Staging environments. Scheduled for April 14, 2026

Blackboard SaaS 4000.15.0: Feature Test/Stage Release (scheduled for Apr 14, 2026)

Apr <var data-var='date'> 8</var>, <var data-var='time'>16:39</var> EDT Resolved - Maintenance is complete. Payments with Flywire in Asia-pacific are now available.Apr <var data-var='date'> 8</var>, <var data-var='time'>16:15</var> EDT Identified - Due to some maintenance work on our payment infrastructure, payments with Flywire in Asia-Pacific are unavailable.

Course Catalog Maintenance

Apr <var data-var='date'> 6</var>, <var data-var='time'>05:19</var> EDT Resolved - We have successfully restored all production Blackboard sites previously hosted in the Middle East to an alternate AWS region.Mar <var data-var='date'>25</var>, <var data-var='time'>17:36</var> EDT Update - We have successfully restored several Blackboard sites previously hosted in the Middle East to an alternate AWS region. Recovery of additional sites is in progress. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.Mar <var data-var='date'>24</var>, <var data-var='time'>17:21</var> EDT Update - We have successfully restored several Blackboard sites previously hosted in the Middle East to an alternate AWS region. Recovery of additional sites is in progress. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.Mar <var data-var='date'>23</var>, <var data-var='time'>08:59</var> EDT Update - All Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. The AWS services required to restore Blackboard sites to full functionality are not yet available. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.Mar <var data-var='date'>20</var>, <var data-var='time'>08:47</var> EDT Update - All Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. The AWS services required to restore Blackboard sites to full functionality are not yet available. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.Mar <var data-var='date'>19</var>, <var data-var='time'>11:11</var> EDT Update - All Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. The AWS services required to restore Blackboard sites to full functionality are not yet available. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.Mar <var data-var='date'>17</var>, <var data-var='time'>13:22</var> EDT Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.Mar <var data-var='date'>16</var>, <var data-var='time'>08:44</var> EDT Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.Mar <var data-var='date'>13</var>, <var data-var='time'>09:31</var> EDT Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.Mar <var data-var='date'>12</var>, <var data-var='time'>10:44</var> EDT Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.Mar <var data-var='date'>11</var>, <var data-var='time'>08:51</var> EDT Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.Mar <var data-var='date'>10</var>, <var data-var='time'>08:09</var> EDT Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.Mar <var data-var='date'> 9</var>, <var data-var='time'>17:19</var> EDT Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.Mar <var data-var='date'> 6</var>, <var data-var='time'>08:27</var> EST Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.Mar <var data-var='date'> 5</var>, <var data-var='time'>10:48</var> EST Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.Mar <var data-var='date'> 4</var>, <var data-var='time'>14:52</var> EST Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.Mar <var data-var='date'> 4</var>, <var data-var='time'>11:55</var> EST Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.Mar <var data-var='date'> 4</var>, <var data-var='time'>09:01</var> EST Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.Mar <var data-var='date'> 4</var>, <var data-var='time'>06:09</var> EST Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.Mar <var data-var='date'> 3</var>, <var data-var='time'>21:52</var> EST Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.Mar <var data-var='date'> 3</var>, <var data-var='time'>18:09</var> EST Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.Mar <var data-var='date'> 3</var>, <var data-var='time'>15:06</var> EST Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.Mar <var data-var='date'> 3</var>, <var data-var='time'>11:59</var> EST Update - Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.Mar <var data-var='date'> 3</var>, <var data-var='time'>06:44</var> EST Update - Most of the sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider to assess the situation and explore all available options. Our service provider is closely engaged in recovery efforts to restore services. We will provide an update if new information becomes available.Mar <var data-var='date'> 3</var>, <var data-var='time'>03:09</var> EST Update - We are currently observing that additional sites are being affected due to the ongoing power outage. We are actively working with our service provider to explore available options. Our service provider is closely working on the recovery efforts. We will continue to monitor the situation and share updates as they become available.Mar <var data-var='date'> 2</var>, <var data-var='time'>23:11</var> EST Update - Our service provider is still working on the primary root cause. We are closely monitoring these efforts to ensure service is restored as quickly as possible. We recognize the critical nature of these services and sincerely apologize for the disruption. We will provide an update if new information becomes available.Mar <var data-var='date'> 2</var>, <var data-var='time'>19:53</var> EST Update - Our service provider is still working on the primary root cause. We are closely monitoring these efforts to ensure service is restored as quickly as possible. We recognize the critical nature of these services and sincerely apologize for the disruption. We will provide an update if new information becomes available.Mar <var data-var='date'> 2</var>, <var data-var='time'>13:37</var> EST Update - Some users may experience difficulties accessing content or performing certain operations due to an increased error rate caused by a power issue. Our service provider is actively working to resolve the problem. We will share further updates as soon as more information becomes available.Mar <var data-var='date'> 2</var>, <var data-var='time'>07:28</var> EST Update - Some users may experience difficulties accessing content or performing certain operations due to an increased error rate caused by a power issue. Our service provider is actively working to resolve the problem. We will share further updates as soon as more information becomes available.Mar <var data-var='date'> 2</var>, <var data-var='time'>03:41</var> EST Identified - Our service provider is still working on the power issue. We are closely monitoring these efforts to ensure service is restored as quickly as possible. We will provide an update if new information becomes available.Mar <var data-var='date'> 2</var>, <var data-var='time'>02:31</var> EST Investigating - We are experiencing issue on AWS services in ME-Central region due to power issue in few of the availability zones, We are actively working with our service provider.

Blackboard LMS Outage - Multiple services (UAE)

Apr <var data-var='date'> 3</var>, <var data-var='time'>16:11</var> EDT Resolved - This incident has been resolved.Apr <var data-var='date'> 1</var>, <var data-var='time'>07:28</var> EDT Update - Real time processing queues have returned to normal levels while the team continues to monitor.Mar <var data-var='date'>30</var>, <var data-var='time'>17:12</var> EDT Monitoring - The Ally development team has scaled up resources based on demand and will continue to monitor progress.Mar <var data-var='date'>30</var>, <var data-var='time'>13:30</var> EDT Identified - We are experiencing another spike in activity which has caused intermittent delays in the processing of content added to the LMS for institutions in the US. Real time processing delays of approximately 1.5 hours for new content items may be seen during this time. Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.

Ally Processing Delays - US-east Region (March 30, 2026)

Apr <var data-var='date'> 3</var>, <var data-var='time'>08:42</var> EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.Apr <var data-var='date'> 2</var>, <var data-var='time'>08:09</var> EDT Update - Release is currently in progress. Full build number is 4000.12.0-rel.31+075c03f. Please refer to the release notes for more details on this feature release: https://help.anthology.com/blackboard/administrator/en/whats-new.htmlApr <var data-var='date'> 2</var>, <var data-var='time'>04:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>27</var>, <var data-var='time'>09:56</var> EDT Scheduled - Blackboard will be deploying the Blackboard SaaS 4000.12.0 Feature Release to Production environments. Scheduled for April 2, 2026

Blackboard SaaS 4000.12.0: Feature Production Release (scheduled for Apr 2, 2026)

Apr <var data-var='date'> 1</var>, <var data-var='time'>10:34</var> EDT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>31</var>, <var data-var='time'>08:14</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>30</var>, <var data-var='time'>17:18</var> EDT Update - REMINDER: The deadline to update your configuration has almost passed. If e-mails have changed to originate from "do-not-reply@blackboard.com" or are being blocked or marked as "spam", please contact support to start the process as soon as possible. Please refer to the Anthology Support Center for more details: https://support.anthology.com/s/article/Important-Information-for-Clients-using-Custom-domain-to-send-emailsMar <var data-var='date'>10</var>, <var data-var='time'>12:39</var> EDT Scheduled - On March 31, 2026, Blackboard will be replacing the current Email Relay solution (Sentrion) with a new email relay solution (Amazon SES) which will provide a more robust, scalable, and reliable service. If you use Blackboard email relay service to send emails from your custom domain (for example donotreply@monument.edu), this change will impact you. DomainKeys Identified Mail (DKIM) will now be a required configuration when you use our e-mail relays and a non-’blackboard.com’ domain to send e-mail from your Blackboard LMS.  Please refer to the Anthology Support Center for more details: https://support.anthology.com/s/article/Important-Information-for-Clients-using-Custom-domain-to-send-emails This support bulletin is only applicable to clients that send emails from a custom domain. There will be no impact or disruption to email functionality in the application during the transition i.e., Messages and email functionality will continue to work as normal

Blackboard Email Relay Solution Replacement (Mar. 31)

Apr <var data-var='date'> 1</var>, <var data-var='time'>08:22</var> EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.Mar <var data-var='date'>31</var>, <var data-var='time'>08:13</var> EDT Update - Release is currently in progress. Full build number is 4000.12.0-rel.30+4e825b1. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-12-0-Maintenance-ReleasesMar <var data-var='date'>31</var>, <var data-var='time'>04:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>27</var>, <var data-var='time'>09:52</var> EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.12.0 Maintenance Release to Test and Staging environments. Scheduled for March 31, 2026

Blackboard SaaS 4000.12.0: Maintenance Test/Stage Release (scheduled for Mar 31, 2026)

Mar <var data-var='date'>27</var>, <var data-var='time'>08:25</var> EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.Mar <var data-var='date'>26</var>, <var data-var='time'>06:52</var> EDT Update - Release is currently in progress. Full build number is 4000.10.0-rel.34+940f414e. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-10-0-ReleaseMar <var data-var='date'>26</var>, <var data-var='time'>04:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>24</var>, <var data-var='time'>09:05</var> EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.10.0 Maintenance Release to Production environments. Scheduled for March 26, 2026

Blackboard SaaS 4000.10.0: Maintenance Production Release (scheduled for Mar 26, 2026)

Mar <var data-var='date'>27</var>, <var data-var='time'>07:30</var> EDT Resolved - Real time queues have returned to normal levels.Mar <var data-var='date'>26</var>, <var data-var='time'>15:56</var> EDT Identified - We are experiencing a spike in activity beginning just before noon EST which has caused intermittent delays in the processing of content added to the LMS for institutions in the US. Real time processing delays of approximately 1 to 3 hours for new content items may be seen during this time. Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.

Ally Processing Delays - US-east Region (March 26, 2026)

Mar <var data-var='date'>25</var>, <var data-var='time'>08:50</var> EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.Mar <var data-var='date'>24</var>, <var data-var='time'>14:17</var> EDT Update - Release is currently in progress. Full build number is 4000.12.0-rel.24+2038bd6. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-12-0-Maintenance-ReleasesMar <var data-var='date'>24</var>, <var data-var='time'>04:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>20</var>, <var data-var='time'>10:13</var> EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.12.0 Maintenance Release to Test and Staging environments. Scheduled for March 24, 2026

Blackboard SaaS 4000.12.0: Maintenance Test/Stage Release (scheduled for Mar 24, 2026)

Mar <var data-var='date'>20</var>, <var data-var='time'>08:39</var> EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.Mar <var data-var='date'>19</var>, <var data-var='time'>10:05</var> EDT Update - Release is currently in progress. Full build number is 4000.10.0-rel.32+67c88ef. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-10-0-ReleaseMar <var data-var='date'>19</var>, <var data-var='time'>04:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>16</var>, <var data-var='time'>11:07</var> EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.10.0 Maintenance Release to Production environments. Scheduled for March 19, 2026

Blackboard SaaS 4000.10.0: Maintenance Production Release (scheduled for Mar 19, 2026)

Mar <var data-var='date'>19</var>, <var data-var='time'>06:58</var> EDT Completed - All upgrades are now complete.Mar <var data-var='date'>18</var>, <var data-var='time'>15:21</var> EDT Update - A small number of EU test sites are still waiting to be upgraded, as we are awaiting confirmation from AWS on an upgrade issue. We expect this to be resolved in the next 24 hours and will then resume with the upgrades.Mar <var data-var='date'>17</var>, <var data-var='time'>08:38</var> EDT Update - Release is currently in progress. Full build number is 4000.12.0-rel.24+2038bd6. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-12-0-Maintenance-ReleasesMar <var data-var='date'>17</var>, <var data-var='time'>04:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>14</var>, <var data-var='time'>13:46</var> EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.12.0 Maintenance Release to Test and Staging environments. Scheduled for March 17, 2026

Blackboard SaaS 4000.12.0: Maintenance Test/Stage Release (scheduled for Mar 17, 2026)

Mar <var data-var='date'>18</var>, <var data-var='time'>09:19</var> EDT Resolved - The issue has been resolved and users should now be able to log in to Illuminate without issues.Mar <var data-var='date'>18</var>, <var data-var='time'>08:53</var> EDT Investigating - We are currently experiencing an issue with Single Sign-On that may prevent some users from logging in to Illuminate across all regions. We are actively working to resolve it.

Illuminate  - SSO login issue

Mar <var data-var='date'>14</var>, <var data-var='time'>09:12</var> EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.Mar <var data-var='date'>12</var>, <var data-var='time'>13:47</var> EDT Update - Release is currently in progress. Full build number is 4000.10.0-rel.31+2aac58c. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-10-0-ReleaseMar <var data-var='date'>12</var>, <var data-var='time'>04:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>10</var>, <var data-var='time'>13:21</var> EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.10.0 Maintenance Release to Production environments. Scheduled for March 12, 2026

Blackboard SaaS 4000.10.0: Maintenance Production Release (scheduled for Mar 12, 2026)

Mar <var data-var='date'>12</var>, <var data-var='time'>15:06</var> EDT Resolved - We can report that the rollout to all production instances and final QA testing is now complete. Image generation is fully restored in all instances of Blackboard LMS. As part of this fix, you may notice an improvement in the generated image quality. If you have any further concerns or still are experience image generation issues, please raise a support ticket through the usual channels.Mar <var data-var='date'>12</var>, <var data-var='time'>10:43</var> EDT Monitoring - We have found a fix for AI image generation in Blackboard LMS. This has been through our QA process, the rollout has begun with positive initial signs of service restoration in production instances. We aim to post a final status on this once the rollout process to all instances has completed and post rollout QA is successful.Mar <var data-var='date'>11</var>, <var data-var='time'>17:13</var> EDT Identified - We have identified the root cause of the issue and are analyzing the options available to us to bring image generation back online. Please bear with us as we work through this. We are 'following the sun' on getting a solution deployed as soon as possible.Mar <var data-var='date'>11</var>, <var data-var='time'>12:53</var> EDT Investigating - We are experiencing issues on AI image generation within Blackboard LMS. Instructors receive an error when attempting to generate new images. Previously generated images applied to courses are fine and not effected. We are investigating and working with our service provider towards a solution.

AI Image Generation Issue within Blackboard LMS

Mar <var data-var='date'>12</var>, <var data-var='time'>13:49</var> EDT Completed - The planned Annotate upgrade has been suspended due to a performance issue. We are currently awaiting an updated release from the supplier that resolves this issue. Once the fix has been confirmed and validated, a new maintenance window will be scheduled and communicated.Feb <var data-var='date'>17</var>, <var data-var='time'>08:17</var> EST Update - The EMEA performance issues have been resolved. Timing of the remaining updates still to be provided.Feb <var data-var='date'>16</var>, <var data-var='time'>11:52</var> EST Update - The EMEA document engine upgrade will be rolled back at 4:30 AM UTC on Tuesday, February 17 to resolve performance issues. US and BizGov upgrades are still on hold.Feb <var data-var='date'>13</var>, <var data-var='time'>09:49</var> EST Update - Bb Annotate will be updated for Europe on Monday, February 16, to resolve a performance issue. Timing for the US and BizGov upgrades will be provided when available.Feb <var data-var='date'>10</var>, <var data-var='time'>08:36</var> EST Update - We are investigating an issue encountered during the update. We will be pausing the US and Canada deployments until this is resolved.Feb <var data-var='date'> 6</var>, <var data-var='time'>15:30</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'> 3</var>, <var data-var='time'>13:32</var> EST Scheduled - Bb Annotate will be updated starting on February 6th via a phased roll-out. This release includes general improvements and optimizations to enhance performance and reliability. The schedule will be as follows: APAC & Australia: Friday, February 6, 10:30AM EST (UTC: Friday, February 6, 3:30 PM) Europe & Africa: Sunday, February 8, 10:30PM EST (UTC: Monday, February 9, 3:30 AM) US & Canada: Tuesday, February 10, 12:30AM EST (UTC: Tuesday, February 10, 5:30 AM)

Bb Annotate Update (Feb 6 - 18)

Mar <var data-var='date'>12</var>, <var data-var='time'>13:04</var> EDT Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>19</var>, <var data-var='time'>09:48</var> EST Update - Release is currently in progress. Full build number is 4000.8.0-rel.23+2229101. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-8-0-ReleaseFeb <var data-var='date'>19</var>, <var data-var='time'>04:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>13</var>, <var data-var='time'>16:15</var> EST Scheduled - Anthology will be deploying a Blackboard SaaS 4000.8.0 Maintenance Release to Production environments. Scheduled for February 19, 2026

Blackboard SaaS 4000.8.0: Maintenance Production Release (scheduled for Feb 19, 2026)

Mar <var data-var='date'>11</var>, <var data-var='time'>09:13</var> EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.Mar <var data-var='date'>10</var>, <var data-var='time'>13:18</var> EDT Update - Release is currently in progress. Full build number is 4000.12.0-rel.13+f14e03c. Please refer to the release notes for more details on this feature release: https://help.anthology.com/blackboard/administrator/en/whats-new/april-2026-release-notes--4000-12-.htmlMar <var data-var='date'>10</var>, <var data-var='time'>04:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 6</var>, <var data-var='time'>16:51</var> EST Scheduled - Blackboard will be deploying the Blackboard SaaS 4000.12.0 Feature Release to Test and Staging environments. Scheduled for March 10, 2026

Blackboard SaaS 4000.12.0: Feature Test/Stage Release (scheduled for Mar 10, 2026)

Mar <var data-var='date'> 8</var>, <var data-var='time'>11:11</var> EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.Mar <var data-var='date'> 7</var>, <var data-var='time'>09:53</var> EST Update - Release is currently in progress. Full build number is 4000.10.0-rel.20+df8c038. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-10-0-ReleaseMar <var data-var='date'> 6</var>, <var data-var='time'>20:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 6</var>, <var data-var='time'>16:42</var> EST Scheduled - Due to issues encountered after the release of 4000.10.0 to production we will be doing an off-cycle release of Blackboard SaaS 4000.10.0 to Production environments to fix an issue related to courses not opening in new tab for Admins when searching for a course. PLEASE NOTE: Due to the ongoing power outage in the Middle East, impacted sites will not be updated at this time. Scheduled for March 6, 2026

Blackboard SaaS 4000.10.0: Off-Cycle Maintenance Production Release (scheduled for Mar. 6-7, 2026)

Mar <var data-var='date'> 6</var>, <var data-var='time'>11:44</var> EST Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. PLEASE NOTE: We are currently researching issues that have been reported after yesterday's production release and resolution may require an off-cycle release. Moe information will be provided if an off-cycle release is scheduled.Mar <var data-var='date'> 5</var>, <var data-var='time'>10:46</var> EST Update - Release is currently in progress. Full build number is 4000.10.0-rel.16+08341b3. Please refer to the release notes for more details on this feature release: https://help.anthology.com/blackboard/administrator/en/whats-new.html PLEASE NOTE: Due to the ongoing power outage in the Middle East, impacted sites will not be updated at this time.Mar <var data-var='date'> 5</var>, <var data-var='time'>10:31</var> EST Update - Scheduled maintenance is still in progress. We will provide updates as necessary.Mar <var data-var='date'> 5</var>, <var data-var='time'>04:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>27</var>, <var data-var='time'>11:23</var> EST Scheduled - Anthology will be deploying the Blackboard SaaS 4000.10.0 Feature Release to Production environments. Scheduled for March 5, 2026

Blackboard SaaS 4000.10.0: Feature Production Release (scheduled for Mar 5, 2026)

Mar <var data-var='date'> 4</var>, <var data-var='time'>08:19</var> EST Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.Mar <var data-var='date'> 3</var>, <var data-var='time'>09:10</var> EST Update - Release is currently in progress. Full build number is 4000.10.0-rel.16+08341b3. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-10-0-ReleaseMar <var data-var='date'> 3</var>, <var data-var='time'>04:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>27</var>, <var data-var='time'>11:22</var> EST Scheduled - Anthology will be deploying a Blackboard SaaS 4000.10.0 Maintenance Release to Test and Staging environments. Scheduled for March 3, 2026

Blackboard SaaS 4000.10.0: Maintenance Test/Stage Release (scheduled for Mar 3, 2026)

Mar <var data-var='date'> 3</var>, <var data-var='time'>08:00</var> EST Completed - The scheduled maintenance has been completed.Mar <var data-var='date'> 3</var>, <var data-var='time'>04:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>23</var>, <var data-var='time'>11:00</var> EST Scheduled - Please be advised of a scheduled maintenance window for the SafeAssign Production environment. Customers will experience temporary service unavailability during this window. This maintenance is part of ongoing efforts to improve platform performance and reliability. No data loss is expected. Date/Time: Tuesday, Mar 3rd at 4:00 AM EST (9:00 AM UTC) Duration: approximately 4 hours

SafeAssign Maintenance – Production (March 3)

Feb <var data-var='date'>27</var>, <var data-var='time'>08:28</var> EST Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.Feb <var data-var='date'>26</var>, <var data-var='time'>07:23</var> EST Update - Release is currently in progress. Full build number is 4000.8.0-rel.27+6cbec6b. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-8-0-ReleaseFeb <var data-var='date'>26</var>, <var data-var='time'>04:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>20</var>, <var data-var='time'>11:27</var> EST Scheduled - Anthology will be deploying a Blackboard SaaS 4000.8.0 Maintenance Release to Production environments. Scheduled for February 26, 2026

Blackboard SaaS 4000.8.0: Maintenance Production Release (scheduled for Feb 26, 2026)

Feb <var data-var='date'>25</var>, <var data-var='time'>08:20</var> EST Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.Feb <var data-var='date'>24</var>, <var data-var='time'>08:00</var> EST Update - Release is currently in progress. Full build number is 4000.10.0-rel.10+f3714cc. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-10-0-ReleaseFeb <var data-var='date'>24</var>, <var data-var='time'>04:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>20</var>, <var data-var='time'>11:26</var> EST Scheduled - Anthology will be deploying a Blackboard SaaS 4000.10.0 Maintenance Release to Test and Staging environments. Scheduled for February 24, 2026

Is Blackboard Inc. down?

Blackboard Inc. status is UP

Lastest published events

Course Catalog Maintenance

Blackboard LMS Outage - Multiple services (UAE)

Ally Processing Delays - US-east Region (March 30, 2026)

Blackboard Inc. Services, Components and Regions

Recent Blackboard Inc. events

Ally Maintenance Scheduled for April 18, 2026 (all regions)

Blackboard SaaS 4000.15.0: Feature Test/Stage Release (scheduled for Apr 14, 2026)

Course Catalog Maintenance

Blackboard LMS Outage - Multiple services (UAE)

Ally Processing Delays - US-east Region (March 30, 2026)

Blackboard SaaS 4000.12.0: Feature Production Release (scheduled for Apr 2, 2026)

Get your FREE account now,
5 monitors included!

Is Blackboard Inc. down?

Blackboard Inc. status is UP

Lastest published events

Course Catalog Maintenance

Blackboard LMS Outage - Multiple services (UAE)

Ally Processing Delays - US-east Region (March 30, 2026)

Blackboard Inc. Services, Components and Regions

Recent Blackboard Inc. events

Ally Maintenance Scheduled for April 18, 2026 (all regions)

Blackboard SaaS 4000.15.0: Feature Test/Stage Release (scheduled for Apr 14, 2026)

Course Catalog Maintenance

Blackboard LMS Outage - Multiple services (UAE)

Ally Processing Delays - US-east Region (March 30, 2026)

Blackboard SaaS 4000.12.0: Feature Production Release (scheduled for Apr 2, 2026)

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!