THIS IS A SCHEDULED EVENT Aug <var data-var='date'>27</var>, <var data-var='time'>14:00</var> - <var data-var='time'>16:00</var> EDT Aug <var data-var='date'>20</var>, <var data-var='time'>19:44</var> EDT Scheduled - We will be performing some planned maintenance to apply an update to our database instances in our AP-2 Sydney (Australia) region. During the maintenance window, the Institutional Report will be unavailable, and bulk, onboarding and course sync processes will be paused. All other Ally features, including Course Reporting, Instructor Feedback, Configuration UI and Alternative Formats may be delayed or unavailable for short periods of time during this window. The maintenance windows are: Australia and New Zealand Maintenance for institutions hosted from the Sydney (Australia) AWS Data Center will take place on Friday 28th August from 4am-6am Australian Eastern Standard Time.

Ally Maintenance Scheduled for August 28th (AP-2 Sydney Region)

THIS IS A SCHEDULED EVENT Aug <var data-var='date'>27</var>, <var data-var='time'>04:00</var> EDT &nbsp;-&nbsp; Aug <var data-var='date'>28</var>, <var data-var='time'>04:00</var> EDT Aug <var data-var='date'>23</var>, <var data-var='time'>09:05</var> EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.21.0 Maintenance Release to Production environments. Scheduled for August 27, 2026

Blackboard SaaS 4000.21.0: Maintenance Production Release (scheduled for Aug 27, 2026)

Aug <var data-var='date'>26</var>, <var data-var='time'>21:10</var> EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Aug <var data-var='date'>26</var>, <var data-var='time'>15:57</var> EDT Update - Release is currently in progress. Full build number is 4001.0.0-rel.37+5ebeb21. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4001-0-0-Maintenance-Releases Aug <var data-var='date'>26</var>, <var data-var='time'>04:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>24</var>, <var data-var='time'>12:17</var> EDT Update - The release originally scheduled for Tuesday, August 25 is being delayed to Wednesday, August 26 in order to include additional SAML configuration fixes. Aug <var data-var='date'>23</var>, <var data-var='time'>09:04</var> EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4001.0.0 Maintenance Release to Test and Staging environments. Scheduled for August 25, 2026

Blackboard SaaS 4001.0.0: Maintenance Test/Stage Release (delayed to Aug 26, 2026)

Aug <var data-var='date'>21</var>, <var data-var='time'>17:06</var> EDT Resolved - Blackboard continues to monitor the underlying services to ensure ongoing stability. Aug <var data-var='date'>21</var>, <var data-var='time'>10:28</var> EDT Update - Blackboard continues to monitor the underlying services to ensure ongoing stability. Aug <var data-var='date'>20</var>, <var data-var='time'>17:46</var> EDT Update - The affected services remain stable. Blackboard continues to monitor the underlying services to ensure ongoing stability. The next update will be provided by Tomorrow ( Friday) Morning. Aug <var data-var='date'>20</var>, <var data-var='time'>09:41</var> EDT Update - The affected services remain stable. Blackboard continues to monitor the underlying services to ensure ongoing stability. The next update will be provided by close of business. Aug <var data-var='date'>20</var>, <var data-var='time'>05:09</var> EDT Update - The affected services have been restored and remain stable. Blackboard continues to monitor the underlying services to ensure ongoing stability. Aug <var data-var='date'>20</var>, <var data-var='time'>02:52</var> EDT Update - The affected services have been restored and remain stable. Blackboard continues to monitor the underlying services to ensure ongoing stability. Aug <var data-var='date'>20</var>, <var data-var='time'>00:40</var> EDT Update - Services have been restored. Blackboard is continuing to monitor these underlying services. Aug <var data-var='date'>19</var>, <var data-var='time'>23:36</var> EDT Update - The issue has been identified, and the affected services have been restored. Blackboard is continuing to monitor these underlying services. Updates will continue to be posted on status.blackboard.com until this incident is resolved. Aug <var data-var='date'>19</var>, <var data-var='time'>22:38</var> EDT Monitoring - The issue has been identified, and the affected services have been restored. Blackboard is continuing to monitor these underlying services. Updates will continue to be posted on status.blackboard.com until this incident is resolved. Aug <var data-var='date'>19</var>, <var data-var='time'>21:40</var> EDT Identified - The issue has been identified, and Blackboard is working to restart and restore services. There may continue to be instability while we work to ensure all services are fully recovered. Next update to status.blackboard.com will be in 1 hour Aug <var data-var='date'>19</var>, <var data-var='time'>21:17</var> EDT Update - Blackboard is continuing to work directly with our infrastructure partners to diagnose and resolve the issue. We will continue to post updates to status.blackboard.com Aug <var data-var='date'>19</var>, <var data-var='time'>20:06</var> EDT Update - Blackboard is continuing to work directly with our infrastructure partners to diagnose and resolve the issue. We will continue to post updates to status.blackboard.com Aug <var data-var='date'>19</var>, <var data-var='time'>19:10</var> EDT Update - Update: Adjusting scope from "Blackboard - SaaS - Global" to "Blackboard - SaaS (US)" Aug <var data-var='date'>19</var>, <var data-var='time'>18:48</var> EDT Update - We are continuing to investigate the issue and are actively working with Blackboard's infrastructure partners to diagnose and resolve the issue as quickly as we can. We will continue to provide updates at status.blackboard.com Aug <var data-var='date'>19</var>, <var data-var='time'>18:10</var> EDT Investigating - Blackboard is currently investigating a service disruption affecting a number of customers. We are investigating increased error rates related to a storage system impacting a group of clients deployed on Blackboard LMS in US East. Additional updates will be posted to status.blackboard.com

Blackboard Service Interruption

Aug <var data-var='date'>21</var>, <var data-var='time'>14:14</var> EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Aug <var data-var='date'>21</var>, <var data-var='time'>11:51</var> EDT Update - Release is currently in progress. Full build number is 4001.0.0-rel.23+48b9150. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4001-0-0-Maintenance-Releases Aug <var data-var='date'>21</var>, <var data-var='time'>07:30</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>20</var>, <var data-var='time'>12:48</var> EDT Update - Scheduled release time has been adjusted to begin a little later on Aug. 21. Aug <var data-var='date'>20</var>, <var data-var='time'>11:58</var> EDT Scheduled - Blackboard will be deploying an off-cycle Blackboard SaaS 4001.0.0 Maintenance Release to Test and Staging environments to address an issue with SAML configurations. Scheduled for August 21, 2026

Blackboard SaaS 4001.0.0: Off-Cycle Maintenance Test/Stage Release (scheduled for Aug 21, 2026)

Aug <var data-var='date'>21</var>, <var data-var='time'>08:34</var> EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Aug <var data-var='date'>20</var>, <var data-var='time'>10:47</var> EDT Update - Release is currently in progress. Full build number is 4000.21.0-rel.27+82dd449. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-21-0-Maintenance-Releases Aug <var data-var='date'>20</var>, <var data-var='time'>04:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>13</var>, <var data-var='time'>19:03</var> EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.21.0 Maintenance Release to Production environments. Scheduled for August 20, 2026

Blackboard SaaS 4000.21.0: Maintenance Production Release (scheduled for Aug 20, 2026)

Aug <var data-var='date'>19</var>, <var data-var='time'>09:08</var> EDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>18</var>, <var data-var='time'>10:46</var> EDT Update - Release is currently in progress. Full build number is 4001.0.0-rel.17+87e20ce. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4001-0-0-Maintenance-Releases Aug <var data-var='date'>18</var>, <var data-var='time'>04:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>13</var>, <var data-var='time'>19:00</var> EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4001.0.0 Maintenance Release to Test and Staging environments. Scheduled for August 18, 2026

Blackboard SaaS 4001.0.0: Maintenance Test/Stage Release (scheduled for Aug 18, 2026)

Aug <var data-var='date'>17</var>, <var data-var='time'>09:56</var> EDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>17</var>, <var data-var='time'>04:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>14</var>, <var data-var='time'>17:48</var> EDT Scheduled - Blackboard will be deploying an off-cycle Blackboard SaaS 4000.21.0 Maintenance Release to Production environments to address issues impacting discussions and release conditions. This will be an ULTRA UI ONLY change so all sites will be updated in a shorter timeframe. Scheduled for August 17, 2026

Blackboard SaaS 4000.21.0: Off-Cycle Maintenance Production Release (scheduled for Aug 17, 2026)

Aug <var data-var='date'>14</var>, <var data-var='time'>09:31</var> EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Aug <var data-var='date'>13</var>, <var data-var='time'>08:28</var> EDT Update - Release is currently in progress. Full build number is 4000.21.0-rel.22+baf1ac0. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-21-0-Maintenance-Releases Aug <var data-var='date'>13</var>, <var data-var='time'>04:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>10</var>, <var data-var='time'>15:03</var> EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.21.0 Maintenance Release to Production environments. Scheduled for August 13, 2026

Blackboard SaaS 4000.21.0: Maintenance Production Release (scheduled for Aug 13, 2026)

Aug <var data-var='date'>14</var>, <var data-var='time'>03:00</var> EDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>31</var>, <var data-var='time'>13:32</var> EDT Scheduled - Scheduled - Ally Reporting API Bearer Token Reset August 14, 2026 As part of planned improvements to the Ally Reporting API, all Reporting API bearer tokens will be reset on Friday August 14, 2026 at 2AM Eastern Time. This is necessary as a first step towards additional updates to the expiration period for these tokens. Who is affected: All users/services authenticating the Ally Reporting API via bearer token. Existing tokens will be invalidated immediately at the time above. (Note – this does not impact your Ally integration settings within the LMS and only applies to the Reporting API if used.) What you need to do: Generate a new bearer token after the maintenance window via the Ally Institutional Report. Update any stored tokens in your reporting applications, scripts, or integrations after this maintenance window. Please note that API/service calls using the old token will return 401 Unauthorized after the reset. The Token reset windows are as follows: Australia and New Zealand Token reset for institutions hosted from the Sydney (Australia) AWS Data Center will take place on Friday 14th from 4pm-5pm Australian Eastern Standard Time. Asia Token reset for institutions hosted from the Singapore AWS Data Center will take place on Friday 14th August from 2pm-3pm Singapore Time. Europe Token reset for institutions hosted from the Frankfurt (Germany) AWS Data Center will take place on Friday 14th August from 8am-9am Central European Time / 7am-8am UK time. Canada Token reset for institutions hosted from the Montreal (Canada Central) AWS Data Center will take place on Friday 14th August from 2am-3am Eastern Time / 11pm-12am (13th August) Pacific Time. United States Token reset for institutions hosted from the North Virginia (US-East-1) AWS Data Center will take place on Friday 14th August from 2am-3am Eastern Time / 11pm-12am (13th August) Pacific Time.

Scheduled - Ally Reporting API Bearer Token Reset Required - August 14, 2026

Aug <var data-var='date'>12</var>, <var data-var='time'>17:52</var> EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Aug <var data-var='date'>12</var>, <var data-var='time'>09:55</var> EDT Update - The issue has been resolved and the deployment to Test and Stage sites has resumed. Aug <var data-var='date'>11</var>, <var data-var='time'>18:26</var> EDT Update - The Test and Stage releases are still paused while we continue to investigate an issue with the deployment. Updates will be provided as they become available. Aug <var data-var='date'>11</var>, <var data-var='time'>14:23</var> EDT Update - Release is currently in progress. Full build number is 4001.0.0-rel.12+46d751e. Please refer to the release notes for more details on this feature release: https://help.anthology.com/blackboard/administrator/en/whats-new.html#test-stage-september-2026--4001-0- Aug <var data-var='date'>11</var>, <var data-var='time'>12:41</var> EDT Update - The Stage and Test releases for a subset of clients has been temporarily delayed due to an issue discovered in the deployment stack. We are working to resolve the issue and will share an update when the upgrade begins. Aug <var data-var='date'>11</var>, <var data-var='time'>04:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 9</var>, <var data-var='time'>09:38</var> EDT Scheduled - Blackboard will be deploying the Blackboard SaaS 4001.0.0 Feature Release to Test and Staging environments. Scheduled for August 11, 2026

Blackboard SaaS 4001.0.0: Feature Test/Stage Release (scheduled for Aug 11, 2026)

Aug <var data-var='date'>11</var>, <var data-var='time'>17:05</var> EDT Resolved - The sites have remained stable since 10:00 AM ET, with no further issues. Closing the incident. Aug <var data-var='date'>11</var>, <var data-var='time'>14:56</var> EDT Monitoring - Our team has identified the issue and is actively working toward a permanent resolution. The site has remained stable since 10:00 AM ET, with no impact observed during this period. We will continue to closely monitor the service and provide further updates as more information becomes available. Aug <var data-var='date'>11</var>, <var data-var='time'>13:31</var> EDT Update - Our team has identified the issue and is actively working toward a permanent resolution. The site has remained stable since 10:00 AM ET, with no impact observed during this period. We will continue to closely monitor the service and provide further updates as more information becomes available. Aug <var data-var='date'>11</var>, <var data-var='time'>12:18</var> EDT Update - Our team continues to investigate the underlying cause and is actively working toward a permanent resolution. The site has remained stable since 10:00 AM ET, with no impact observed during this period. We will continue to closely monitor the service and provide further updates as more information becomes available. Aug <var data-var='date'>11</var>, <var data-var='time'>11:16</var> EDT Update - Our team continues to investigate the underlying cause and is actively working toward a permanent resolution. The site has remained stable since 10:00 AM ET. We will continue to closely monitor the service and provide further updates as more information becomes available. Aug <var data-var='date'>11</var>, <var data-var='time'>10:28</var> EDT Update - Our team is actively working on the fix and continuing to investigate the root cause. We are closely monitoring the situation and working to restore normal performance as soon as possible. Aug <var data-var='date'>11</var>, <var data-var='time'>09:53</var> EDT Identified - A few Blackboard LMS clients are currently experiencing Intermittent issues. The team is investigating the root cause and working to restore normal performance.

Few Blackboard SaaS clients are facing Intermittent outage

Aug <var data-var='date'> 9</var>, <var data-var='time'>09:34</var> EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Aug <var data-var='date'> 8</var>, <var data-var='time'>08:53</var> EDT Update - Release is currently in progress. Full build number is 4000.21.0-rel.20+192cae2. Please refer to the release notes for more details on this feature release: https://help.anthology.com/blackboard/administrator/en/whats-new.html#production-august-2026--4000-21- Aug <var data-var='date'> 7</var>, <var data-var='time'>23:14</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 7</var>, <var data-var='time'>08:42</var> EDT Scheduled - During final testing of the Blackboard SaaS 4000.21.0 Feature Release, we identified issues affecting partner LTI integrations. We made the decision to postpone the release while these were investigated and resolved. Those issues have now been addressed and we are ready to commence deployment. Blackboard will be deploying the 4000.21.0 Feature Release to Production environments starting on August 7 and completing on August 8. We apologize for the inconvenience and thank you for your patience. Scheduled for August 7/8, 2026

Blackboard SaaS 4000.21.0: Feature Production Release (scheduled for Aug 7/8, 2026)

Aug <var data-var='date'> 8</var>, <var data-var='time'>10:00</var> EDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 8</var>, <var data-var='time'>00:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>21</var>, <var data-var='time'>15:53</var> EDT Scheduled - We will be performing some planned maintenance to apply necessary changes to our databases in all regions. During the maintenance window, the Institutional Report will be unavailable, and bulk, onboarding and course sync processes will be paused. All other Ally features, including Course Reporting, Instructor Feedback, Configuration UI and Alternative Formats may be delayed or unavailable for short periods of time. The maintenance windows are: Australia and New Zealand Maintenance for institutions hosted from the Sydney (Australia) AWS Data Center will take place on Saturday 8th August from 2pm-10pm Australian Eastern Standard Time. Asia Maintenance for institutions hosted from the Singapore AWS Data Center will take place on Saturday 8th August from 12pm-8pm Singapore Time. Europe Maintenance for institutions hosted from the Frankfurt (Germany) AWS Data Center will take place on Saturday 8th August from 6am-2pm Central European Time / 5am-1pm UK time. Canada Maintenance for institutions hosted from the Montreal (Canada Central) AWS Data Center will take place on Saturday 8th August from 12am-8am Eastern Time / 9pm (7th August) - 5am Pacific Time. United States Maintenance for institutions hosted from the North Virginia (US-East-1) AWS Data Center will take place on Saturday 8th August from 12am-8am Eastern Time / 9pm (7th August) -5am Pacific Time.

Ally Maintenance Scheduled for August 8, 2026 (all regions)

Aug <var data-var='date'> 7</var>, <var data-var='time'>23:13</var> EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Aug <var data-var='date'> 7</var>, <var data-var='time'>11:21</var> EDT Update - Release is currently in progress. Full build number is 4000.21.0-rel.20+192cae2. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-21-0-Maintenance-Releases Aug <var data-var='date'> 7</var>, <var data-var='time'>11:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 7</var>, <var data-var='time'>10:06</var> EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.21.0 Maintenance Release to Test and Staging environments in order to deploy the same version to Test and Staging that will be deployed to Production over the next couple of days. Scheduled for August 7, 2026

Blackboard SaaS 4000.21.0: Maintenance Test/Stage Release (scheduled for Aug 7, 2026)

Aug <var data-var='date'> 6</var>, <var data-var='time'>11:31</var> EDT Completed - The deployment of Blackboard SaaS 4000.21.0 Feature Release to Production environments is being postponed. A new maintenance event will be scheduled once a new release date is confirmed. Aug <var data-var='date'> 5</var>, <var data-var='time'>11:14</var> EDT Update - Due to an issue encountered during internal testing, the release of 4000.21.0 to Production environments will be delayed. Additional information on timing of this release will be provided as soon as available. DATE SHOWN IS AN ESTIMATE ONLY. ACTUAL RELEASE DATE WILL BE PROVIDED AS SOON AS IT HAS BEEN DETERMINED. Aug <var data-var='date'> 4</var>, <var data-var='time'>13:39</var> EDT Scheduled - Blackboard will be deploying the Blackboard SaaS 4000.21.0 Feature Release to Production environments. Scheduled for August 6, 2026

POSTPONED: Blackboard SaaS 4000.21.0: Feature Production Release (originally scheduled for Aug 6)

Aug <var data-var='date'> 5</var>, <var data-var='time'>07:51</var> EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Aug <var data-var='date'> 4</var>, <var data-var='time'>13:38</var> EDT In progress - Release is currently in progress. Full build number is 4000.21.0-rel.18+4d4c5b0. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-21-0-Maintenance-Releases Aug <var data-var='date'> 4</var>, <var data-var='time'>13:37</var> EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.21.0 Maintenance Release to Test and Staging environments. Scheduled for August 4, 2026

Blackboard SaaS 4000.21.0: Maintenance Test/Stage Release (scheduled for Aug 4, 2026)

Aug <var data-var='date'> 3</var>, <var data-var='time'>13:34</var> EDT Resolved - This incident has been resolved. Aug <var data-var='date'> 3</var>, <var data-var='time'>10:49</var> EDT Investigating - All messaging capabilities are currently down. We will advise as soon as they are operational.

Mailings Currently Unavailable - Evaluate, Institutional Effectiveness, Milestone, Portfolio, Course Evaluations

Jul <var data-var='date'>29</var>, <var data-var='time'>22:30</var> EDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>24</var>, <var data-var='time'>10:30</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>22</var>, <var data-var='time'>08:35</var> EDT Scheduled - Bb Annotate will be updated via a phased regional roll-out beginning July 24. This release includes performance and reliability improvements. Each region will have a brief maintenance window during which annotation may be affected — the service itself remains available outside these windows. What to expect during your region's window: During the upgrade window for your region, instructors annotating a document may see slow document rendering and may be temporarily unable to add comments. No annotation data will be lost. Normal performance resumes once the update completes for your region. The schedule will be as follows: -APAC: Friday, July 24, 10:30 AM EDT (UTC: Friday, July 24, 2:30 PM) -EMEA: Sunday, July 26, 11:30 PM EDT (UTC: Monday, July 27, 3:30 AM) -US & Canada: Tuesday, July 28, 11:30 PM EDT (UTC: Wednesday, July 29, 3:30 AM)

Bb Annotate Update (July 24 - 29)

Jul <var data-var='date'>29</var>, <var data-var='time'>15:53</var> EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Jul <var data-var='date'>28</var>, <var data-var='time'>10:27</var> EDT Update - Release is currently in progress. Full build number is 4000.21.0-rel.15+ab4eccd. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-21-0-Maintenance-Releases Jul <var data-var='date'>28</var>, <var data-var='time'>04:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>24</var>, <var data-var='time'>14:00</var> EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.21.0 Maintenance Release to Test and Staging environments. Scheduled for July 28, 2026

Blackboard SaaS 4000.21.0: Maintenance Test/Stage Release (scheduled for Jul 28, 2026)

Jul <var data-var='date'>22</var>, <var data-var='time'>08:13</var> EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Jul <var data-var='date'>21</var>, <var data-var='time'>13:40</var> EDT Update - Release is currently in progress. Full build number is 4000.21.0-rel.9+1234d83. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-21-0-Maintenance-Releases Jul <var data-var='date'>21</var>, <var data-var='time'>04:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>17</var>, <var data-var='time'>09:39</var> EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.21.0 Maintenance Release to Test and Staging environments. Scheduled for July 21, 2026

Blackboard SaaS 4000.21.0: Maintenance Test/Stage Release (scheduled for Jul 21, 2026)

Jul <var data-var='date'>17</var>, <var data-var='time'>15:17</var> EDT Resolved - This incident has been resolved. Jul <var data-var='date'>16</var>, <var data-var='time'>14:18</var> EDT Investigating - We are aware of errors displaying in Accreditation & Program Review when attempting to edit standards or generate Offline Reports. The Development Team are working to resolve this issue.

Accreditation & Program Review Errors

Jul <var data-var='date'>17</var>, <var data-var='time'>08:32</var> EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Jul <var data-var='date'>16</var>, <var data-var='time'>10:28</var> EDT Update - Release is currently in progress. Full build number is 4000.19.0-rel.15+e0a740b. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-19-0-Maintenance-Releases Jul <var data-var='date'>16</var>, <var data-var='time'>04:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>10</var>, <var data-var='time'>13:38</var> EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.19.0 Maintenance Release to Production environments. Scheduled for July 16, 2026

Blackboard SaaS 4000.19.0: Maintenance Production Release (scheduled for Jul 16, 2026)

Jul <var data-var='date'>16</var>, <var data-var='time'>08:57</var> EDT Resolved - This incident has been resolved. Jul <var data-var='date'>16</var>, <var data-var='time'>07:24</var> EDT Monitoring - AWS has implemented a fix for the underlying issue. We are observing signs of recovery, and service appears to be stable at this time. We will continue monitoring the environment and provide updates if necessary. Jul <var data-var='date'>16</var>, <var data-var='time'>06:25</var> EDT Update - AWS continues to work on mitigation efforts, and our teams remain actively engaged and closely coordinating with them. We continue to monitor the environment and provide updates as progress is made. Jul <var data-var='date'>16</var>, <var data-var='time'>05:40</var> EDT Update - We have identified the issue impacting a subset of customers. AWS has confirmed the issue and is actively working on mitigation efforts to reduce the impact. Our teams are closely monitoring the situation, coordinating with AWS, and working toward full recovery. We will continue to provide updates as more information becomes available. Jul <var data-var='date'>16</var>, <var data-var='time'>04:51</var> EDT Identified - We have identified the issue as being related to AWS CloudFront. We are actively working with AWS to restore service as quickly as possible. Our team is closely monitoring the situation and will provide further updates as soon as additional information becomes available. Jul <var data-var='date'>16</var>, <var data-var='time'>04:33</var> EDT Investigating - We are currently investigating an issue affecting the production environment for multiple clients.

Blackboard SaaS LMS Outage - Global

Jul <var data-var='date'>15</var>, <var data-var='time'>08:26</var> EDT Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed. Jul <var data-var='date'>14</var>, <var data-var='time'>11:27</var> EDT Update - Release is currently in progress. Full build number is 4000.21.0-rel.5+a0b7d85. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-21-0-Maintenance-Releases Jul <var data-var='date'>14</var>, <var data-var='time'>04:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>10</var>, <var data-var='time'>13:37</var> EDT Scheduled - Blackboard will be deploying a Blackboard SaaS 4000.21.0 Maintenance Release to Test and Staging environments. Scheduled for July 14, 2026

Is Blackboard Inc. down?

Blackboard Inc. status is UP

Lastest published events

Blackboard SaaS 4001.0.0: Maintenance Test/Stage Release (delayed to Aug 26, 2026)

Blackboard Service Interruption

Blackboard SaaS 4001.0.0: Off-Cycle Maintenance Test/Stage Release (scheduled for Aug 21, 2026)

Blackboard Inc. Services, Components and Regions

Recent Blackboard Inc. events

Ally Maintenance Scheduled for August 28th (AP-2 Sydney Region)

Blackboard SaaS 4000.21.0: Maintenance Production Release (scheduled for Aug 27, 2026)

Blackboard SaaS 4001.0.0: Maintenance Test/Stage Release (delayed to Aug 26, 2026)

Blackboard Service Interruption

Blackboard SaaS 4001.0.0: Off-Cycle Maintenance Test/Stage Release (scheduled for Aug 21, 2026)

Blackboard SaaS 4000.21.0: Maintenance Production Release (scheduled for Aug 20, 2026)