Jul <var data-var='date'> 9</var>, <var data-var='time'>12:07</var> EDT Resolved - This incident has been resolved. Jul <var data-var='date'> 8</var>, <var data-var='time'>18:52</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 8</var>, <var data-var='time'>17:34</var> EDT Update - We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. Jul <var data-var='date'> 8</var>, <var data-var='time'>16:33</var> EDT Investigating - We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Active Issue Alert – Altru - 000682606

Jul <var data-var='date'> 8</var>, <var data-var='time'>19:41</var> EDT Resolved - An issue impacting a subset of our customers is now resolved and transactions are now processing. If you have any questions about status in the future, you can always get updates at this page. Thank you. Jul <var data-var='date'> 8</var>, <var data-var='time'>17:32</var> EDT Update - We are aware that a subset of our Payment Services customers are experiencing an issue when processing transactions through PayPal. The issue is affecting PayPal processing in the United States for credit card processing. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. Jul <var data-var='date'> 8</var>, <var data-var='time'>16:51</var> EDT Update - We are aware that a subset of our Payment Services customers are experiencing an issue when processing transactions through PayPal. The issue is affecting PayPal processing in the United States for credit card processing. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. Jul <var data-var='date'> 8</var>, <var data-var='time'>16:29</var> EDT Investigating - We are aware that subset of our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Active Issue Alert – Payment Services - 000682599

Jul <var data-var='date'> 8</var>, <var data-var='time'>10:49</var> EDT Resolved - An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you. Jul <var data-var='date'> 8</var>, <var data-var='time'>10:42</var> EDT Investigating - We have identified an issue impacting some of our customers causing errors when creating or sending receipts within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Active Issue Alert – Blackbaud Raiser's Edge NXT® -  #000682463

Jul <var data-var='date'> 8</var>, <var data-var='time'>10:48</var> EDT Resolved - An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you. Jul <var data-var='date'> 8</var>, <var data-var='time'>10:34</var> EDT Update - We have identified an issue impacting some of our customers working in LOT/DEV sites. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. Jul <var data-var='date'> 8</var>, <var data-var='time'>09:42</var> EDT Update - We have identified an issue impacting some of our customers working in LOT/DEV sites. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. Jul <var data-var='date'> 8</var>, <var data-var='time'>09:15</var> EDT Update - We have identified an issue impacting some of our customers working in LOT/DEV sites. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. Jul <var data-var='date'> 8</var>, <var data-var='time'>09:04</var> EDT Update - We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. Jul <var data-var='date'> 8</var>, <var data-var='time'>03:21</var> EDT Investigating - We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Active Issue Alert – Luminate Online - #000682409

Jul <var data-var='date'> 8</var>, <var data-var='time'>00:02</var> EDT Resolved - This incident has been resolved. Jul <var data-var='date'> 7</var>, <var data-var='time'>22:18</var> EDT Identified - We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Active Issue Alert – Luminate Online -  000682407

Jul <var data-var='date'> 6</var>, <var data-var='time'>17:13</var> EDT Resolved - An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you. Jul <var data-var='date'> 6</var>, <var data-var='time'>17:04</var> EDT Investigating - We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Active Issue Alert – Blackbaud Financial Edge NXT -  000682169

Jul <var data-var='date'> 2</var>, <var data-var='time'>20:33</var> EDT Resolved - This incident has been resolved. Jul <var data-var='date'> 2</var>, <var data-var='time'>19:36</var> EDT Identified - We are currently investigating an issue that is affecting both internal and external access to our Support Portal and Knowledgebase search pages. Our engineers have diagnosed the issue and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. Jul <var data-var='date'> 2</var>, <var data-var='time'>15:41</var> EDT Investigating - We are currently investigating an issue that is affecting both internal and external access to our Support Portal and Knowledgebase search pages. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Active Issue Alert – Blackbaud Support - #000681855

Jul <var data-var='date'> 1</var>, <var data-var='time'>12:26</var> EDT Resolved - An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you. Jul <var data-var='date'> 1</var>, <var data-var='time'>11:54</var> EDT Investigating - We have identified an issue impacting some of our customers causing errors when attempting process credit card payments within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Active Issue Alert – Blackbaud Tuition Management™ - #000681558

Jun <var data-var='date'>29</var>, <var data-var='time'>16:04</var> EDT Resolved - An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you. Jun <var data-var='date'>29</var>, <var data-var='time'>11:14</var> EDT Monitoring - Our engineers have successfully diagnosed the issue and have appropriate resources actively monitoring the application. Please continue to reference this page for updates. The next update will be provided by 5 PM ET. Jun <var data-var='date'>29</var>, <var data-var='time'>08:44</var> EDT Investigating - We have identified an issue impacting some of our customers causing errors when attempting to send an OLX test email or a final email. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Active Issue Alert – Blackbaud Online Express™ - #000681036

Jun <var data-var='date'>24</var>, <var data-var='time'>21:40</var> EDT Resolved - An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you. Jun <var data-var='date'>24</var>, <var data-var='time'>11:48</var> EDT Update - We have identified an issue that is preventing participants from creating a Facebook fundraiser from their Participant Center. Our engineers are currently working with Meta to address this issue. Jun <var data-var='date'>23</var>, <var data-var='time'>18:56</var> EDT Identified - We have identified an issue that is preventing participants from creating a Facebook fundraiser from their Participant Center. Our engineers are currently investigating.

Active Issue Alert –  Luminate Online - 000680368

Jun <var data-var='date'>23</var>, <var data-var='time'>15:22</var> EDT Resolved - An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you. Jun <var data-var='date'>23</var>, <var data-var='time'>14:53</var> EDT Investigating - We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Active Issue Alert – Blackbaud Award Management - 000680296

Jun <var data-var='date'>22</var>, <var data-var='time'>15:43</var> EDT Resolved - An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you. Jun <var data-var='date'>22</var>, <var data-var='time'>14:22</var> EDT Monitoring - Our engineers have identified the root cause and implemented a fix. There is currently a backlog of WealthPoint jobs, which is being processed. We are actively monitoring progress. Please continue to check this page for updates. Jun <var data-var='date'>22</var>, <var data-var='time'>13:57</var> EDT Update - We have identified an issue impacting some customers where WealthPoint screens are not completing within ResearchPoint, CRM, and Altru. Our engineers are actively investigating and working to resolve the issue as quickly as possible. Please check this page for ongoing updates. Jun <var data-var='date'>22</var>, <var data-var='time'>13:41</var> EDT Investigating - We have identified an issue impacting some of our customers causing WealthPoint screens not completing within ResearchPoint and CRM. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Active Issue Alert – Blackbaud CRM™, ResearchPoint™, WealthPoint®, Blackbaud Altru® - #000680043

Jun <var data-var='date'>22</var>, <var data-var='time'>12:07</var> EDT Resolved - An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you. Jun <var data-var='date'>22</var>, <var data-var='time'>07:50</var> EDT Investigating - We have identified an issue impacting some customers where AddressFinder in Raiser’s Edge Database View is not processing, and an error is displayed on the dashboard. Our engineers are actively diagnosing the issue and working to resolve it as quickly as possible. Please continue to check this page for updates.

Active Issue Alert – Raiser's Edge® - #000679932

Jun <var data-var='date'>18</var>, <var data-var='time'>13:06</var> EDT Resolved - An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you. Jun <var data-var='date'>18</var>, <var data-var='time'>12:28</var> EDT Investigating - We have identified an issue impacting some of our customers causing an error message when attempting to submit applications within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Active Issue Alert – Blackbaud Grantmaking™, YourCause® GrantsConnect® - #000679699

Jun <var data-var='date'>17</var>, <var data-var='time'>09:58</var> EDT Resolved - An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you. Jun <var data-var='date'>16</var>, <var data-var='time'>16:13</var> EDT Monitoring - Our engineers have deployed the patch to production environments this afternoon to resolve this issue. We will continue to monitor. The next update will be provided at 10:00 AM EDT on Wednesday, June 17. Please continue to reference this page for updates. Jun <var data-var='date'>16</var>, <var data-var='time'>09:56</var> EDT Update - Our engineers have finished testing the new patch to address recent issues impacting registration and personal page updates for a subset of participants. We will deploy the patch to production environments today. There will be no downtime. The next update will be provided at 4:00 PM EDT on Tuesday, June 16 at the latest. Please continue to reference this page for updates. Jun <var data-var='date'>15</var>, <var data-var='time'>16:28</var> EDT Update - Our engineers have developed a patch to address recent issues impacting registration and personal page updates for a subset of participants. We are completing final testing in staging environments and targeting early this week for deployment. The next update will be provided at 10:00 AM EDT on Tuesday, June 16. Please continue to reference this page for updates. Jun <var data-var='date'>15</var>, <var data-var='time'>10:23</var> EDT Update - Our engineers are continuing to develop a patch to address recent issues impacting registration and personal page updates for a subset of participants. The next update will be provided at 4:00 PM EDT on Monday, June 15. Please continue to reference this page for updates. Jun <var data-var='date'>12</var>, <var data-var='time'>16:20</var> EDT Identified - Our engineers deployed a fix this afternoon to resolve the issue impacting TeamRaiser personal page updates. While most updates are now functioning as expected, a subset may still experience issues. We’ve identified the root cause of these remaining cases and are actively working on an additional patch. Default personal page content should continue to update successfully. The next update will be provided at 10:00 AM EDT on Monday, June 15. Please continue to reference this page for updates. Jun <var data-var='date'>12</var>, <var data-var='time'>14:02</var> EDT Update - Our engineers are implementing a change to mitigate this issue. We expect the update to be live later this afternoon. Please continue to check this page for the latest information. Jun <var data-var='date'>12</var>, <var data-var='time'>13:53</var> EDT Update - We have identified an issue that is preventing personal page updates for a subset of participants. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. Jun <var data-var='date'>12</var>, <var data-var='time'>13:06</var> EDT Update - We have identified an issue that is preventing personal page updates for a subset of participants. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. Jun <var data-var='date'>12</var>, <var data-var='time'>12:41</var> EDT Investigating - We have identified an issue that is preventing personal page updates for a subset of participants. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Active Issue Alert – Luminate Online -  000678801

Jun <var data-var='date'>11</var>, <var data-var='time'>16:11</var> EDT Resolved - This incident has been resolved. Jun <var data-var='date'>11</var>, <var data-var='time'>14:05</var> EDT Update - We have identified an issue impacting Raiser's Edge 7 Address Finder service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. Jun <var data-var='date'>11</var>, <var data-var='time'>13:07</var> EDT Update - We have identified an issue impacting Raiser's Edge 7 Address Finder service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. Jun <var data-var='date'>11</var>, <var data-var='time'>10:47</var> EDT Identified - We have identified an issue impacting Raiser's Edge 7 Address Finder service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. Jun <var data-var='date'>11</var>, <var data-var='time'>09:46</var> EDT Investigating - We have identified an issue impacting Raiser's Edge 7 Address Finder service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Active Issue Alert – Raiser's Edge ® -  #000678502

Jun <var data-var='date'>11</var>, <var data-var='time'>16:08</var> EDT Resolved - This incident has been resolved. Jun <var data-var='date'>11</var>, <var data-var='time'>12:47</var> EDT Monitoring - Our engineers have identified the root cause and deployed a fix. Please note that some email statuses may take time to update as we work through the backlog. We are working to fully restore service as quickly as possible. Please continue to monitor this page for updates. Jun <var data-var='date'>11</var>, <var data-var='time'>11:53</var> EDT Update - We are investigating reports of intermittent issues with Emails getting stuck in "Accepted" status, delays in updating Email Job Status info for sent Emails, and/or input string errors that may occur for business processes or global changes involved with retrieving job status. At this time the jobs appear to send, and it is only the status update back that is not occurring. You do not need to re-send jobs encountering these issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. Jun <var data-var='date'>11</var>, <var data-var='time'>11:26</var> EDT Update - We are investigating reports of intermittent issues with Emails getting stuck in "Accepted" status, delays in updating Email Job Status info for sent Emails, and/or input string errors that may occur for business processes or global changes involved with retrieving job status. At this time the jobs appear to send, and it is only the status update back that is not occurring. You do not need to re-send jobs encountering these issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. Jun <var data-var='date'>11</var>, <var data-var='time'>11:11</var> EDT Identified - We are aware that some customers are experiencing intermittent slowness, errors or other service issues with email services. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Active Issue Alert – Email Services - #000678542

Jun <var data-var='date'> 9</var>, <var data-var='time'>14:11</var> EDT Resolved - An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you. Jun <var data-var='date'> 9</var>, <var data-var='time'>13:50</var> EDT Investigating - We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Active Issue Alert – Blackbaud Tuition Management -  #000678082

Jun <var data-var='date'> 9</var>, <var data-var='time'>11:25</var> EDT Resolved - An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you. Jun <var data-var='date'> 9</var>, <var data-var='time'>10:28</var> EDT Investigating - We have identified an issue impacting some of our customers experiencing 401 errors. Causing customers to be denied access. Please continue to reference this page for updates.

Active Issue Alert – BBCRM - 000678015

Jun <var data-var='date'> 9</var>, <var data-var='time'>10:50</var> EDT Resolved - An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you. Jun <var data-var='date'> 9</var>, <var data-var='time'>10:33</var> EDT Update - We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. Jun <var data-var='date'> 9</var>, <var data-var='time'>09:18</var> EDT Update - We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. Jun <var data-var='date'> 9</var>, <var data-var='time'>08:33</var> EDT Update - We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. Jun <var data-var='date'> 9</var>, <var data-var='time'>07:49</var> EDT Update - We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. Jun <var data-var='date'> 9</var>, <var data-var='time'>07:18</var> EDT Investigating - We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Active Issue Alert – Blackbaud Grantmaking™ - #000677979

Jun <var data-var='date'> 8</var>, <var data-var='time'>12:00</var> EDT Resolved - We have resolved an issue processing payments from Blackbaud applications. This may have resulted in errors or very slow response when payment processing for credit cards.

Active Issue Alert – Multiple Products - 000677815

Jun <var data-var='date'> 5</var>, <var data-var='time'>07:55</var> EDT Resolved - An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you. Jun <var data-var='date'> 5</var>, <var data-var='time'>07:35</var> EDT Investigating - We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Active Issue Alert – Blackbaud Education Management -  000677527

Jun <var data-var='date'> 5</var>, <var data-var='time'>02:31</var> EDT Resolved - This incident has been resolved. Jun <var data-var='date'> 5</var>, <var data-var='time'>00:28</var> EDT Update - We are continuing to work on a fix for this issue. Jun <var data-var='date'> 5</var>, <var data-var='time'>00:21</var> EDT Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'> 4</var>, <var data-var='time'>21:26</var> EDT Investigating - We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Active Issue Alert – Raiser's Edge NXT - 000677520

Jun <var data-var='date'> 2</var>, <var data-var='time'>17:29</var> EDT Resolved - This issue has been resolved. If your Blackbaud CRM environment is hosted outside of Blackbaud, please refer to Knowledgebase Article 208069 for the steps needed to address this on your side. Jun <var data-var='date'> 1</var>, <var data-var='time'>10:17</var> EDT Update - A subset of our on premise BBCRM customers may experience an issue connecting to "search external prospecting database" portion of the Wealthpoint service.  Our engineers are continuing to work on a resolution to this problem.  Next update will be 6/2/2026.  If you are seeing an issue with Wealthpoint screenings or "find external properties and businesses" please follow the steps in article: KB: 208069 May <var data-var='date'>29</var>, <var data-var='time'>13:39</var> EDT Update - A subset of our on premise BBCRM customers may experience an issue connecting to "search external prospecting database" portion of the Wealthpoint service.  Our engineers are currently working on a resolution to this problem.  Next update will be 6/1/2026.  If you are seeing an issue with Wealthpoint screenings or "find external properties and businesses" please follow the steps in article: KB: 208069 May <var data-var='date'>29</var>, <var data-var='time'>12:02</var> EDT Update - We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates. May <var data-var='date'>29</var>, <var data-var='time'>11:33</var> EDT Update - We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates. May <var data-var='date'>29</var>, <var data-var='time'>11:00</var> EDT Identified - Our engineers have successfully diagnosed the issue and we have the appropriate engineers available working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates. May <var data-var='date'>29</var>, <var data-var='time'>10:44</var> EDT Update - We are continuing to investigate this issue. May <var data-var='date'>29</var>, <var data-var='time'>10:39</var> EDT Update - We are continuing to investigate this issue. May <var data-var='date'>29</var>, <var data-var='time'>10:33</var> EDT Investigating - We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates. May <var data-var='date'>29</var>, <var data-var='time'>10:03</var> EDT Identified - We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. May <var data-var='date'>29</var>, <var data-var='time'>09:29</var> EDT Investigating - We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Active Issue Alert –Blackbaud CRM -  000676293

Jun <var data-var='date'> 1</var>, <var data-var='time'>19:05</var> EDT Resolved - An issue impacting some of our customers causing uploads including photos, videos, grade calculations, and notifications to become stuck in a ‘Currently Processing’ state is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you. Jun <var data-var='date'> 1</var>, <var data-var='time'>14:05</var> EDT Identified - Our engineers have successfully diagnosed the issue and we have the appropriate engineers available working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates. Next update by 5pm ET. Jun <var data-var='date'> 1</var>, <var data-var='time'>12:55</var> EDT Investigating - We have identified an issue impacting some customers that is causing uploads including photos, videos, grade calculations, and notifications to become stuck in a ‘Currently Processing’ state. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Active Issue Alert – Blackbaud Education Management Solutions - #000676618

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Blackbaud Services, Components and Regions

Recent Blackbaud events

Active Issue Alert – Altru - 000682606

Active Issue Alert – Payment Services - 000682599

Active Issue Alert – Blackbaud Raiser's Edge NXT® - #000682463

Active Issue Alert – Luminate Online - #000682409

Active Issue Alert – Luminate Online - 000682407

Active Issue Alert – Blackbaud Financial Edge NXT - 000682169

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5 monitors included!

Is Blackbaud down?

Blackbaud status is UP

Lastest published events

Active Issue Alert – Altru - 000682606

Active Issue Alert – Payment Services - 000682599

Active Issue Alert – Blackbaud Raiser's Edge NXT® - #000682463

Blackbaud Services, Components and Regions

Recent Blackbaud events

Active Issue Alert – Altru - 000682606

Active Issue Alert – Payment Services - 000682599

Active Issue Alert – Blackbaud Raiser's Edge NXT® - #000682463

Active Issue Alert – Luminate Online - #000682409

Active Issue Alert – Luminate Online - 000682407

Active Issue Alert – Blackbaud Financial Edge NXT - 000682169

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!