Dec <var data-var='date'>25</var>, <var data-var='time'>12:07</var> EST Completed - The maintenance window is concluded with all the components back to normal. Dec <var data-var='date'>25</var>, <var data-var='time'>05:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>19</var>, <var data-var='time'>11:34</var> EST Scheduled - On December 25, starting at 10 AM UTC (5am EST), Bizzabo will have a scheduled downtime of approximately 8 hours. We will be using this time to enhance the long-term reliability and performance of our services. During this period, the Bizzabo platform will be temporarily unavailable. We appreciate your understanding and patience. Should you have any questions or require assistance, please do not hesitate to contact our support team at support@bizzabo.com.

Bizzabo Scheduled Maintenance

Nov <var data-var='date'>18</var>, <var data-var='time'>12:46</var> EST Resolved - We're happy to report that the Cloudflare incident has been resolved, and everything is back to normal. We apologize for any inconvenience this may have caused and appreciate your patience. Please let us know if you have any further questions or concerns. Nov <var data-var='date'>18</var>, <var data-var='time'>07:32</var> EST Update - We have implemented a solution and are actively monitoring the situation to ensure that everything is running smoothly. We will continue to keep a close eye on things and will provide any necessary updates. Thank you for your patience and understanding. Nov <var data-var='date'>18</var>, <var data-var='time'>07:20</var> EST Monitoring - The Bizzabo platform has returned to normal operation. We’re closely monitoring performance and error rates while Cloudflare continues its incident response. If you still experience issues, please contact support@bizzabo.com. We’ll share another update shortly. Nov <var data-var='date'>18</var>, <var data-var='time'>07:02</var> EST Identified - We’ve identified that a broader Cloudflare incident is causing intermittent 503 errors when accessing Bizzabo. Our engineering team is actively implementing mitigations to route around/temporarily disable Cloudflare in affected regions. You can follow the Cloudflare status page here: https://www.cloudflarestatus.com/. Thank you for your understanding, and please don't hesitate to reach out to support@bizzabo.com with any additional concerns.

Cloudflare incident is causing intermittent errors when accessing Bizzabo

Nov <var data-var='date'>11</var>, <var data-var='time'>09:01</var> EST Resolved - We're happy to report that the issue has been resolved, and everything is back to normal. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Please let us know if you have any further questions or concerns. Nov <var data-var='date'>11</var>, <var data-var='time'>06:46</var> EST Monitoring - We have implemented a solution and are actively monitoring the situation to ensure that everything is running smoothly. We will continue to keep a close eye on things and will provide any necessary updates. Thank you for your patience and understanding. Nov <var data-var='date'>11</var>, <var data-var='time'>05:54</var> EST Update - We’ve concluded our remediation actions and are monitoring for full recovery. Platform metrics show drastic improvement, and we expect performance to return to normal levels. We’ll continue to observe and post the next update shortly. Nov <var data-var='date'>11</var>, <var data-var='time'>05:05</var> EST Update - We’re seeing recovery across the platform. The system performance is improving. We’ll keep working on the fix and provide the next update as progress continues. Nov <var data-var='date'>11</var>, <var data-var='time'>04:02</var> EST Identified - We have identified the cause of the issue and are working on a fix. We will continue to monitor the situation and provide updates as needed. Thank you for your understanding, and please don't hesitate to reach out to support@bizzabo.com with any additional concerns

Organizer Dashboard Slowness

Oct <var data-var='date'>21</var>, <var data-var='time'>04:19</var> EDT Resolved - Service has returned to normal and all components are operational. The AWS disruption has been resolved. Thank you for your patience. Oct <var data-var='date'>20</var>, <var data-var='time'>17:15</var> EDT Monitoring - AWS has implemented a solution and we are actively monitoring the situation to ensure that everything is running smoothly. We will continue to keep a close eye on things and will provide any necessary updates. Thank you for your patience and understanding. Oct <var data-var='date'>20</var>, <var data-var='time'>16:43</var> EDT Update - We continue to experience issues related to the AWS service disruption (https://health.aws.amazon.com/health/status). We are continuing to monitor the situation and will provide updates as recovery progresses. Oct <var data-var='date'>20</var>, <var data-var='time'>12:02</var> EDT Identified - We’re seeing a renewed AWS incident impacting parts of our platform. We’re actively monitoring and will update as recovery progresses. For AWS status, see https://health.aws.amazon.com/health/status Oct <var data-var='date'>20</var>, <var data-var='time'>11:09</var> EDT Monitoring - We are actively monitoring the situation to ensure that everything is running smoothly. We will continue to keep a close eye on things and will provide any necessary updates. Thank you for your patience and understanding. Oct <var data-var='date'>20</var>, <var data-var='time'>11:00</var> EDT Identified - We’re seeing a recurrence of the AWS incident, which is impacting parts of our platform. Some features may be slow or return errors. We’re actively monitoring and will share updates as recovery progresses. Oct <var data-var='date'>20</var>, <var data-var='time'>05:40</var> EDT Monitoring - We’re seeing recovery across our services and normal functionality is restored. The underlying AWS issue is largely mitigated, and we’ll continue monitoring for any minor delays until it’s fully solved. Oct <var data-var='date'>20</var>, <var data-var='time'>03:39</var> EDT Identified - We’re currently observing a widespread issue with our cloud service provider, AWS, which is affecting portions of our system functionality. Our team is actively monitoring the situation and will provide updates as more information becomes available.

AWS is experiencing an outage impacting our system functionality

Oct <var data-var='date'>17</var>, <var data-var='time'>04:06</var> EDT Resolved - We're happy to report that the issue has been resolved, and everything is back to normal. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Please let us know if you have any further questions or concerns. Oct <var data-var='date'>16</var>, <var data-var='time'>17:19</var> EDT Identified - We have identified the cause of the issue and are working on a fix. We will continue to monitor the situation and provide updates as needed. Thank you for your understanding, and please don't hesitate to reach out to support@bizzabo.com with any additional concerns Oct <var data-var='date'>16</var>, <var data-var='time'>13:25</var> EDT Update - Our team is still investigating the issue and gathering all relevant information. We will provide updates as soon as possible and appreciate your patience as we work towards a resolution. Oct <var data-var='date'>16</var>, <var data-var='time'>10:03</var> EDT Investigating - We are currently investigating an issue affecting some users attempting to register through sites using the registration widget. Impacted users may see an error message indicating registration failed. While we work to resolve this, affected users can typically complete their registration by clearing their browser’s cache and cookies, or by using a private/incognito window. We will share another update as soon as more information becomes available. Thank you for your patience as we work to restore full functionality.

Registration Widget Error Affecting Some Users

Aug <var data-var='date'>21</var>, <var data-var='time'>16:41</var> EDT Resolved - We're happy to report that the issue has been resolved, and everything is back to normal. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Please let us know if you have any further questions or concerns. Aug <var data-var='date'>21</var>, <var data-var='time'>15:37</var> EDT Monitoring - We have implemented a solution and are actively monitoring the situation to ensure that everything is running smoothly. We will continue to keep a close eye on things and will provide any necessary updates. Thank you for your patience and understanding. Aug <var data-var='date'>21</var>, <var data-var='time'>15:28</var> EDT Update - We have identified that the issue originates outside of Bizzabo, through our Cloudflare service provider. Cloudflare is reporting a system-wide issue, which you can follow here: https://www.cloudflarestatus.com/ We are actively working with our provider to resolve this disruption as quickly as possible. Aug <var data-var='date'>21</var>, <var data-var='time'>15:12</var> EDT Identified - We have identified the cause of the issue and are working on a fix. We will continue to monitor the situation and provide updates as needed. Thank you for your understanding, and please don't hesitate to reach out to support@bizzabo.com with any additional concerns Aug <var data-var='date'>21</var>, <var data-var='time'>13:39</var> EDT Investigating - Our team is currently investigating the issue and gathering all relevant information. We will provide updates as soon as possible and appreciate your patience as we work towards a resolution.

Dashboard Latency

Aug <var data-var='date'>19</var>, <var data-var='time'>10:31</var> EDT Resolved - This incident has been resolved. Aug <var data-var='date'>19</var>, <var data-var='time'>09:20</var> EDT Monitoring - We have implemented a solution and are actively monitoring the situation to ensure that everything is running smoothly. We will continue to keep a close eye on things and will provide any necessary updates. Thank you for your patience and understanding. Aug <var data-var='date'>19</var>, <var data-var='time'>09:15</var> EDT Investigating - Our team is currently investigating the partial downtime affecting Organizer Dashboards and Event Websites. We are gathering all relevant information to resolve this issue. We will provide updates as soon as possible and appreciate your patience during this time.

Organizer Dashboards and Event Websites

Jun <var data-var='date'>12</var>, <var data-var='time'>20:52</var> EDT Resolved - We're happy to report that the issue has been resolved, and everything is back to normal. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Please let us know if you have any further questions or concerns. Jun <var data-var='date'>12</var>, <var data-var='time'>19:32</var> EDT Update - Message from the Google team: "The following Google Cloud products are still experiencing residual impact: Google Cloud Dataflow: Customers may experience delays with Dataflow operations as the backlog is clearing up gradually. Vertex AI Online Prediction: Customers may continue to experience elevated 5xx errors with some of the models available in the Model Garden. Personalized Service Health: Updates on the Personalized Service Health are delayed and we recommend customers to continue using Cloud Service Health dashboard for updates." Jun <var data-var='date'>12</var>, <var data-var='time'>17:43</var> EDT Update - From the Google team: "Most of the Google Cloud products have confirmed full service recovery. A few services are still seeing some residual impact and the respective engineering teams are actively working on recovery of those services. We expect the recovery to complete in less than an hour." Jun <var data-var='date'>12</var>, <var data-var='time'>17:01</var> EDT Monitoring - This is from the Google Team: "We have implemented mitigation for the issue in us-central1 and multi-region/us and we are seeing signs of recovery. We have received confirmation from our internal monitoring and customers that the Google Cloud products are also seeing recovery in multiple regions and are also seeing signs of some recovery in us-central1 and mutli-region/us. We expect the recovery to complete in less than an hour." Jun <var data-var='date'>12</var>, <var data-var='time'>16:22</var> EDT Update - The update from Google states: "We have identified the root cause and applied appropriate mitigations. Our infrastructure has recovered in all regions except us-central1. Google Cloud products that rely on the affected infrastructure are seeing recovery in multiple locations. Our engineers are aware of the customers still experiencing issues on us-central1 and multi-region/us and are actively working on full recovery." Jun <var data-var='date'>12</var>, <var data-var='time'>15:43</var> EDT Update - The update from Google states: "Our engineers have identified the root cause and have applied appropriate mitigations. While our engineers have confirmed that the underlying dependency is recovered in all locations except us-central1, we are aware that customers are still experiencing varying degrees of impact on individual google cloud products. All the respective engineering teams are actively engaged and working on service recovery." Jun <var data-var='date'>12</var>, <var data-var='time'>15:29</var> EDT Update - Update: The issue impacting our Reporting Hub is now also affecting our OCA and Klik products. Customers may continue to see a "Trouble Loading Data" error when accessing these services. Google Cloud is actively working on resolving the issue. We will keep monitoring closely and provide updates as they become available. For the latest status, please visit Google's status page (https://status.cloud.google.com/). Thank you for your continued patience. For additional assistance, please contact us at support@bizzabo.com. Jun <var data-var='date'>12</var>, <var data-var='time'>15:04</var> EDT Identified - We are currently experiencing an issue impacting our Reporting Hub. Customers may encounter a "Trouble Loading Data" error when viewing their reports. This issue has been identified as related to an ongoing incident with Google Cloud (https://status.cloud.google.com/). We are actively monitoring the situation and will provide updates as new information becomes available. Thank you for your patience. For any additional concerns, please contact us at support@bizzabo.com.

Google Cloud Outage

Apr <var data-var='date'>16</var>, <var data-var='time'>11:46</var> EDT Resolved - We're happy to report that the issue has been resolved, and everything is back to normal. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Please let us know if you have any further questions or concerns. Apr <var data-var='date'>16</var>, <var data-var='time'>10:29</var> EDT Monitoring - We have implemented a solution and are actively monitoring the situation to ensure that everything is running smoothly. We will continue to keep a close eye on things and will provide any necessary updates. Thank you for your patience and understanding. Apr <var data-var='date'>16</var>, <var data-var='time'>10:22</var> EDT Investigating - We are getting reports of the Bizzabo Dashboard performing slowly or producing errors. Our team is currently investigating the issue and gathering all relevant information. We will provide updates as soon as possible and appreciate your patience as we work towards a resolution.

Bizzabo Dashboard

Jan <var data-var='date'>22</var>, <var data-var='time'>16:10</var> EST Resolved - We're happy to report that the issue has been resolved, and everything is back to normal. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Please let us know if you have any further questions or concerns. Jan <var data-var='date'>22</var>, <var data-var='time'>14:46</var> EST Monitoring - We have implemented a solution and are actively monitoring the situation to ensure that everything is running smoothly. We will continue to keep a close eye on things and will provide any necessary updates. Thank you for your patience and understanding. Jan <var data-var='date'>22</var>, <var data-var='time'>14:32</var> EST Identified - We have identified the cause of the issue and are working on a fix. We will continue to monitor the situation and provide updates as needed. Thank you for your understanding, and please don't hesitate to reach out to support@bizzabo.com with any additional concerns Jan <var data-var='date'>22</var>, <var data-var='time'>14:08</var> EST Investigating - Our team is currently investigating an issue that is currently causing instability on the platform, and we are gathering all relevant information. We will provide updates as soon as possible and appreciate your patience as we work towards a resolution.

Platform instability

Dec <var data-var='date'>25</var>, <var data-var='time'>13:00</var> EST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>25</var>, <var data-var='time'>05:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>19</var>, <var data-var='time'>10:08</var> EST Scheduled - On December 25, starting at 10 AM UTC (5am EST), Bizzabo will have a scheduled downtime of approximately 8 hours. We will be using this time to enhance the long-term reliability and performance of our services. During this period, the Bizzabo platform will be temporarily unavailable. We appreciate your understanding and patience. Should you have any questions or require assistance, please do not hesitate to contact our support team at support@bizzabo.com.

Dec <var data-var='date'>19</var>, <var data-var='time'>20:46</var> EST Resolved - We're happy to report that the issue has been resolved, and everything is back to normal. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Please let us know if you have any further questions or concerns. Dec <var data-var='date'>19</var>, <var data-var='time'>20:36</var> EST Monitoring - We have implemented a solution and are actively monitoring the situation to ensure that everything is running smoothly. We will continue to keep a close eye on things and will provide any necessary updates. Thank you for your patience and understanding. Dec <var data-var='date'>19</var>, <var data-var='time'>20:33</var> EST Identified - We have identified the cause of the issue and are working on a fix. We will continue to monitor the situation and provide updates as needed. Thank you for your understanding, and please don't hesitate to reach out to support@bizzabo.com with any additional concerns Dec <var data-var='date'>19</var>, <var data-var='time'>20:18</var> EST Update - We are continuing to investigate this issue. Dec <var data-var='date'>19</var>, <var data-var='time'>20:15</var> EST Investigating - Our team is currently investigating the issue and gathering all relevant information. We will provide updates as soon as possible and appreciate your patience as we work towards a resolution.

Attendee Website Access

Dec <var data-var='date'> 4</var>, <var data-var='time'>09:31</var> EST Resolved - We're happy to report that the issue has been resolved, and everything is back to normal. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Please let us know if you have any further questions or concerns. Dec <var data-var='date'> 4</var>, <var data-var='time'>08:28</var> EST Monitoring - We have implemented a solution and are actively monitoring the situation to ensure that everything is running smoothly. We will continue to keep a close eye on things and will provide any necessary updates. Thank you for your patience and understanding. Dec <var data-var='date'> 4</var>, <var data-var='time'>08:23</var> EST Identified - We have identified the cause of the issue and are working on a fix. We will continue to monitor the situation and provide updates as needed. Thank you for your understanding, and please don't hesitate to reach out to support@bizzabo.com with any additional concerns Dec <var data-var='date'> 4</var>, <var data-var='time'>07:42</var> EST Investigating - Our team is currently investigating the issue and gathering all relevant information. We will provide updates as soon as possible and appreciate your patience as we work towards a resolution.

Ultimate Sessions 404 Error

Sep <var data-var='date'>18</var>, <var data-var='time'>08:31</var> EDT Resolved - We're happy to report that the issue has been resolved, and everything is back to normal. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Please let us know if you have any further questions or concerns. Sep <var data-var='date'>18</var>, <var data-var='time'>07:27</var> EDT Monitoring - We have implemented a solution and are actively monitoring the situation to ensure that everything is running smoothly. We will continue to keep a close eye on things and will provide any necessary updates. Thank you for your patience and understanding. Sep <var data-var='date'>18</var>, <var data-var='time'>07:23</var> EDT Identified - We have identified the cause of the issue and are working on a fix. We will continue to monitor the situation and provide updates as needed. Thank you for your understanding, and please don't hesitate to reach out to support@bizzabo.com with any additional concerns Sep <var data-var='date'>18</var>, <var data-var='time'>07:22</var> EDT Update - We are continuing to investigate this issue. Sep <var data-var='date'>18</var>, <var data-var='time'>07:20</var> EDT Update - We are continuing to investigate this issue. Sep <var data-var='date'>18</var>, <var data-var='time'>07:19</var> EDT Investigating - Our team is currently investigating the issue and gathering all relevant information. We will provide updates as soon as possible and appreciate your patience as we work towards a resolution.

Dashboard and Event Website Connectivity

Sep <var data-var='date'>11</var>, <var data-var='time'>09:59</var> EDT Resolved - We're happy to report that the issue has been resolved, and everything is back to normal. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Please let us know if you have any further questions or concerns. Sep <var data-var='date'>11</var>, <var data-var='time'>08:56</var> EDT Monitoring - We have implemented a solution and are actively monitoring the situation to ensure that everything is running smoothly. We will continue to keep a close eye on things and will provide any necessary updates. Thank you for your patience and understanding. Sep <var data-var='date'>11</var>, <var data-var='time'>08:46</var> EDT Identified - We have identified the cause of the issue and are working on a fix. We will continue to monitor the situation and provide updates as needed. Thank you for your understanding, and please don't hesitate to reach out to support@bizzabo.com with any additional concerns

Dashboard Responsiveness

Aug <var data-var='date'>22</var>, <var data-var='time'>15:14</var> EDT Resolved - We're happy to report that the issue has been resolved, and everything is back to normal. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Please let us know if you have any further questions or concerns. Aug <var data-var='date'>22</var>, <var data-var='time'>14:01</var> EDT Monitoring - We have implemented a solution and are actively monitoring the situation to ensure that everything is running smoothly. We will continue to keep a close eye on things and will provide any necessary updates. Thank you for your patience and understanding. Aug <var data-var='date'>22</var>, <var data-var='time'>13:57</var> EDT Investigating - Accessing the Bizzabo Dashboard is producing an error. Our team is currently investigating the issue and gathering all relevant information. We will provide updates as soon as possible and appreciate your patience as we work towards a resolution.

[Incident title]

May <var data-var='date'> 2</var>, <var data-var='time'>15:56</var> EDT Resolved - We're happy to report that the issue has been resolved, and everything is back to normal. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Please let us know if you have any further questions or concerns. May <var data-var='date'> 2</var>, <var data-var='time'>14:52</var> EDT Monitoring - We have implemented a solution and are actively monitoring the situation to ensure that everything is running smoothly. We will continue to keep a close eye on things and will provide any necessary updates. Thank you for your patience and understanding. May <var data-var='date'> 2</var>, <var data-var='time'>13:59</var> EDT Identified - We have identified the cause of the issue that is currently not allowing organizers to view their event list. At this time, organizers are able to load into a specific event if they have their event ID. The same API that is used to load event lists are connected to the mobile app, therefore, there is a chance the mobile app will not load. We are currently working on a fix. We will continue to monitor the situation and provide updates as needed. Thank you for your understanding, and please don't hesitate to reach out to support@bizzabo.com with any additional concerns.

Unable to load event list

Feb <var data-var='date'>21</var>, <var data-var='time'>16:26</var> EST Resolved - We're happy to report that the issue has been resolved, and everything is back to normal. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Please let us know if you have any further questions or concerns. Feb <var data-var='date'>21</var>, <var data-var='time'>15:16</var> EST Monitoring - We have implemented a solution to resolve the stalled attempts to duplicate events and are actively monitoring the situation to ensure everything runs smoothly. We will keep a close eye on things and provide any necessary updates. Thank you for your patience and understanding. Feb <var data-var='date'>21</var>, <var data-var='time'>15:08</var> EST Investigating - Our team is currently investigating the issue and gathering all relevant information. We will provide updates as soon as possible and appreciate your patience as we work towards a resolution.

Duplicating Events - Resolved

Feb <var data-var='date'>20</var>, <var data-var='time'>03:46</var> EST Resolved - We're pleased to announce that the recent service interruption affecting our website and Venue app has been fully resolved! Following successful implementation of a fix and thorough monitoring, we can confirm that the platform is now operating as expected. We understand the inconvenience caused and appreciate your patience and understanding throughout this process. We remain committed to delivering a reliable and seamless experience. Thank you for your continued support. Feb <var data-var='date'>20</var>, <var data-var='time'>03:07</var> EST Update - following the service interruption that impacted our website and Venue app, we're happy to confirm that a fix has been successfully implemented. Our technical team pinpointed the issue within our database and worked diligently to resolve it. Currently, we've transitioned to a close monitoring phase to ensure the implemented fix maintains stability and the platform behaves as expected. We'll continue to monitor the situation closely and provide further updates if necessary. Thank you for your continued patience and support Feb <var data-var='date'>20</var>, <var data-var='time'>03:06</var> EST Monitoring - . Feb <var data-var='date'>20</var>, <var data-var='time'>02:56</var> EST Identified - We're aware of a current issue affecting both our website and Venue app. We understand this disrupts your experience, and we sincerely apologize for any inconvenience caused. Our technical team has pinpointed the cause within our database and is actively working on a solution. While we can't yet provide a specific timeframe for resolution, we're committed to restoring full functionality as quickly as possible. We'll keep you informed through updates on this channel. Rest assured, your data remains secure throughout this process. Thank you for your patience and understanding as we prioritize a swift resolution.

UserProflle issue

Dec <var data-var='date'>25</var>, <var data-var='time'>08:19</var> EST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>25</var>, <var data-var='time'>05:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'> 4</var>, <var data-var='time'>09:26</var> EST Update - Our scheduled maintenance window will affect the following components: Agenda - for both Classic and Venue, Session Registration (not registration in general), and the Onsite Experience. We will be posting messages in the app during the maintenance as a reminder, but during this maintenance window, access to those pages may not be possible, and/or any changes to these areas on the dashboard will not be saved. Nov <var data-var='date'>16</var>, <var data-var='time'>13:02</var> EST Scheduled - On December 25, starting at 10 AM UTC, Bizzabo will have a scheduled downtime of approximately 8 hours. We will be using this time to enhance the long-term reliability and performance of our services. During this period, the Bizzabo platform will be temporarily unavailable. We appreciate your understanding and patience. Should you have any questions or require assistance, please do not hesitate to contact our support team at support@bizzabo.com.

Oct <var data-var='date'>18</var>, <var data-var='time'>07:44</var> EDT Resolved - We're happy to report that the issue has been resolved, and everything is back to normal. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Please let us know if you have any further questions or concerns. Oct <var data-var='date'>18</var>, <var data-var='time'>07:35</var> EDT Investigating - Our team is currently investigating the issue and gathering all relevant information. We will provide updates as soon as possible and appreciate your patience as we work towards a resolution.

The Bizzabo organizer dashboard is down.

Jun <var data-var='date'>15</var>, <var data-var='time'>14:10</var> EDT Resolved - We're happy to report that the issue has been resolved, and everything is back to normal. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Please let us know if you have any further questions or concerns. Jun <var data-var='date'>15</var>, <var data-var='time'>12:58</var> EDT Monitoring - We have implemented a solution and are actively monitoring the situation to ensure that everything is running smoothly. We will continue to keep a close eye on things and will provide any necessary updates. Thank you for your patience and understanding. Jun <var data-var='date'>15</var>, <var data-var='time'>12:46</var> EDT Identified - We have identified the cause of the issue and are working on a fix. We will continue to monitor the situation and provide updates as needed. Thank you for your understanding, and please don't hesitate to reach out to support@bizzabo.com with any additional concerns. Jun <var data-var='date'>15</var>, <var data-var='time'>12:24</var> EDT Investigating - We are receiving reports of platform-wide issues with the Bizzabo Organizer Dashboard. The team is investigating.

Disruption to Organizer Dashboard

May <var data-var='date'>18</var>, <var data-var='time'>21:08</var> EDT Resolved - We're happy to report that the issue has been resolved, and everything is back to normal. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Please let us know if you have any further questions or concerns. May <var data-var='date'>18</var>, <var data-var='time'>16:19</var> EDT Monitoring - A fix has been implemented, and we are monitoring the results. May <var data-var='date'>18</var>, <var data-var='time'>16:12</var> EDT Identified - We have identified the cause of the issue and are working on a fix. We will continue to monitor the situation and provide updates as needed. Thank you for your understanding, and please don't hesitate to reach out to support@bizzabo.com with any additional concerns May <var data-var='date'>18</var>, <var data-var='time'>15:53</var> EDT Investigating - We are aware that event websites are not available to attendees. Our team is currently investigating the issue and gathering all relevant information. We will provide updates as soon as possible and appreciate your patience as we work toward a resolution.

May <var data-var='date'>11</var>, <var data-var='time'>06:41</var> EDT Resolved - R&D has resolved the issue. We are very sorry for any inconvenience this may have caused. We will provide a Root Cause Analysis to all open tickets and make it available to account managers for customer distribution. Please open a ticket with Customer Care if we can help you further. May <var data-var='date'>11</var>, <var data-var='time'>06:35</var> EDT Identified - Our R&D team has identified an issue where some websites are intermittently timing out and returning a 504 or 400 error. They are currently implementing a solution and expect this to be resolved shortly. We will provide progress updates as they become available.

Website timeouts

May <var data-var='date'> 8</var>, <var data-var='time'>12:15</var> EDT Resolved - As all contacts have been loaded and emails are being sent, we are marking this issue as resolved. We will be providing an RCA in the coming days which will be attached to all open tickets and provided to all account managers for distribution. May <var data-var='date'> 8</var>, <var data-var='time'>12:00</var> EDT Monitoring - R&D had provided the fix to the issue. No data was lost during this event, but there was a delay in creating contacts from registrations and subsequent emails that go out post-registration. We will keep this incident status as "Monitoring" until all data has been caught up. May <var data-var='date'> 8</var>, <var data-var='time'>11:46</var> EDT Identified - Our R&D Team has identified the issue and is working on a resolution. We will let you know as we make progress. May <var data-var='date'> 8</var>, <var data-var='time'>11:34</var> EDT Investigating - We are investigating latency reports around Registration, Contacts, Emails, and the Organizer Dashboard on our platform. Our R&D team is looking into this now, and we will provide an update once the issue has been identified.

Is Bizzabo down?

Bizzabo status is UP

Lastest published events

Bizzabo Scheduled Maintenance

Cloudflare incident is causing intermittent errors when accessing Bizzabo

Organizer Dashboard Slowness

Bizzabo Services, Components and Regions

Recent Bizzabo events

Bizzabo Scheduled Maintenance

Cloudflare incident is causing intermittent errors when accessing Bizzabo

Organizer Dashboard Slowness

AWS is experiencing an outage impacting our system functionality

Registration Widget Error Affecting Some Users

Dashboard Latency