May <var data-var='date'>12</var>, <var data-var='time'>02:00</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>12</var>, <var data-var='time'>01:55</var> PDT Investigating - We are currently investigating an issue affecting users required to complete IP address verification during login. Some users may be unable to access their accounts at this time. New user sign-ups and account verifications are also impacted by this issue.

Login Issues Affecting IP Verification

May <var data-var='date'> 6</var>, <var data-var='time'>07:58</var> PDT Resolved - This incident has been resolved. May <var data-var='date'> 6</var>, <var data-var='time'>07:49</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 6</var>, <var data-var='time'>07:12</var> PDT Investigating - We are currently experiencing delays in sending Bitgo emails and notifications, including IP verification emails and email notifications related to pending approvals and transactions.

Delay in Receiving Emails and Notifications

May <var data-var='date'> 5</var>, <var data-var='time'>06:48</var> PDT Resolved - This incident has been resolved. May <var data-var='date'> 5</var>, <var data-var='time'>02:34</var> PDT Investigating - We are currently investigating this issue.

Delay in processing TON transactions

May <var data-var='date'> 2</var>, <var data-var='time'>11:13</var> PDT Resolved - This incident has been resolved. May <var data-var='date'> 2</var>, <var data-var='time'>10:40</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 2</var>, <var data-var='time'>09:24</var> PDT Investigating - We are currently investigating this issue.

Issue processing Mantra transactions

Apr <var data-var='date'>30</var>, <var data-var='time'>15:11</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>30</var>, <var data-var='time'>14:16</var> PDT Update - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>30</var>, <var data-var='time'>14:16</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>30</var>, <var data-var='time'>13:47</var> PDT Investigating - We are currently investigating this issue.

Issues Processing Polygon Transactions

Apr <var data-var='date'>30</var>, <var data-var='time'>07:45</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>30</var>, <var data-var='time'>06:47</var> PDT Investigating - We are currently investigating this issue.

Delay in processing EOS transactions

Apr <var data-var='date'>28</var>, <var data-var='time'>10:02</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>28</var>, <var data-var='time'>09:29</var> PDT Update - This is a network wide chain-halt. Our team is monitoring the situation and will provide updates as more information becomes available. Apr <var data-var='date'>28</var>, <var data-var='time'>09:22</var> PDT Investigating - We are currently investigating this issue.

Delay in processing INJ withdrawals and deposits

Apr <var data-var='date'>25</var>, <var data-var='time'>11:06</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>25</var>, <var data-var='time'>10:42</var> PDT Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>25</var>, <var data-var='time'>07:04</var> PDT Investigating - We're currently experiencing network-wide issues affecting the LTC. As a result, transaction processing may be delayed. Our team is monitoring the situation and will provide updates as more information becomes available.

Delay in processing deposit/withdrawals for LTC

Apr <var data-var='date'>22</var>, <var data-var='time'>04:18</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>21</var>, <var data-var='time'>21:39</var> PDT Identified - We are currently seeing intermittent delay in TON deposits and withdrawals processing due to an upstream issue affecting TON nodes. The TON Foundation is currently working on a fix, and our team is actively monitoring the situation and awaiting further updates from them. We will provide another update as soon as more information is available. Apr <var data-var='date'>21</var>, <var data-var='time'>11:34</var> PDT Investigating - We're currently experiencing network-wide issues affecting the TON blockchain. As a result, transaction processing may be delayed. Our team is monitoring the situation and will provide updates as more information becomes available.

Intermittent delay in processing TON deposits and withdrawals

Apr <var data-var='date'>21</var>, <var data-var='time'>06:13</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>21</var>, <var data-var='time'>02:42</var> PDT Identified - We are currently seeing intermittent failures with TON node calls due to an upstream network issue. This may impact withdrawals and other TON-related operations.

Delay processing TON transactions

Apr <var data-var='date'>20</var>, <var data-var='time'>16:41</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>20</var>, <var data-var='time'>16:26</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>20</var>, <var data-var='time'>16:18</var> PDT Update - We are actively working on the fix - ETA ~20 minutes Apr <var data-var='date'>20</var>, <var data-var='time'>14:41</var> PDT Update - We are actively working on the fix. Apr <var data-var='date'>20</var>, <var data-var='time'>13:35</var> PDT Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>20</var>, <var data-var='time'>12:41</var> PDT Update - We are continuing to investigate this issue. Apr <var data-var='date'>20</var>, <var data-var='time'>12:39</var> PDT Update - We are currently investigating the issue, withdrawals may be affected as well. Apr <var data-var='date'>20</var>, <var data-var='time'>12:38</var> PDT Investigating - We are currently investigating the issue

Issues with wallet viewer permissions

Apr <var data-var='date'>20</var>, <var data-var='time'>08:02</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>20</var>, <var data-var='time'>07:48</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>20</var>, <var data-var='time'>06:23</var> PDT Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>20</var>, <var data-var='time'>06:13</var> PDT Investigating - We're currently experiencing network-wide issues affecting the TON blockchain. As a result, transaction processing may be delayed. Our team is monitoring the situation and will provide updates as more information becomes available.

Apr <var data-var='date'>17</var>, <var data-var='time'>00:32</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>16</var>, <var data-var='time'>23:03</var> PDT Identified - We are working on a fix. Withdrawals for TSS wallets remain unaffected on the new UI. The impact is limited to the classic UI. Apr <var data-var='date'>16</var>, <var data-var='time'>22:42</var> PDT Update - We are continuing to investigate this issue. Apr <var data-var='date'>16</var>, <var data-var='time'>22:42</var> PDT Investigating - We are currently investigating this issue.

Issue with approval-required withdrawals for TSS wallets in the classic UI

Apr <var data-var='date'>14</var>, <var data-var='time'>09:38</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>14</var>, <var data-var='time'>08:28</var> PDT Investigating - We are currently investigating this issue.

Delays on acknowledging deposits on Ethereum and ERC20

Apr <var data-var='date'>14</var>, <var data-var='time'>07:52</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>14</var>, <var data-var='time'>07:41</var> PDT Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>14</var>, <var data-var='time'>07:31</var> PDT Investigating - We are currently investigating this issue.

Delay in processing new sign ups

Apr <var data-var='date'>14</var>, <var data-var='time'>01:10</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>14</var>, <var data-var='time'>01:07</var> PDT Investigating - Delay in processing deposit/withdrawals for Celo

Delay in processing deposit/withdrawals for Celo

Apr <var data-var='date'>11</var>, <var data-var='time'>15:45</var> PDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>11</var>, <var data-var='time'>12:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>25</var>, <var data-var='time'>16:08</var> PDT Scheduled - BitGo will be conducting a scheduled upgrade to its underlying network infrastructure on April 11, 2026, from 12:00 PT to 23:59 PT, as part of our ongoing efforts to improve platform stability and performance. A focused maintenance window is planned between 12:00 PT and 13:00 PT. During this time, a brief service interruption of up to one hour is possible. Trading services will be impacted during this 1 hour window: * All trading activity via API and app.bitgo.com will be paused * Open orders will be paused and will resume once focused maintenance is complete * New orders cannot be submitted during focused maintenance period Outside of this maintenance window, no impact is expected. All services will automatically resume following the maintenance window. If you have any questions, please reach out to us at support@bitgo.com.

Scheduled Maintenance - Platform Network Upgrade

Apr <var data-var='date'> 9</var>, <var data-var='time'>09:49</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'> 9</var>, <var data-var='time'>01:39</var> PDT Identified - The issue has been identified and a fix is being implemented.

Delay in processing withdrawals for Zeta, Injective, Fetch, Islamic Coin, and dYdX (Cosmos)

Apr <var data-var='date'> 8</var>, <var data-var='time'>18:18</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'> 8</var>, <var data-var='time'>17:36</var> PDT Investigating - We are currently investigating this issue.

Issues Processing Tron (TRX) Transactions

Apr <var data-var='date'> 8</var>, <var data-var='time'>13:44</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'> 8</var>, <var data-var='time'>12:05</var> PDT Investigating - We are currently investigating this issue.

Apr <var data-var='date'> 8</var>, <var data-var='time'>08:34</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'> 8</var>, <var data-var='time'>06:54</var> PDT Identified - The issue has been identified and a fix is being implemented.

Delay in processing TRON deposits

Apr <var data-var='date'> 8</var>, <var data-var='time'>07:42</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'> 8</var>, <var data-var='time'>07:34</var> PDT Identified - The issue has been identified and a fix is being implemented.

Apr <var data-var='date'> 7</var>, <var data-var='time'>09:19</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'> 7</var>, <var data-var='time'>09:10</var> PDT Investigating - We are currently investigating a service disruption affecting multiple components, including the mobile app and internal tooling. The issue appears to be related to the non-www bitgo.com domain being unreachable, while www.bitgo.com remains operational.

Incident Update — Service Disruption

Apr <var data-var='date'> 6</var>, <var data-var='time'>16:13</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'> 6</var>, <var data-var='time'>15:54</var> PDT Update - We are continuing to monitor for any further issues. Apr <var data-var='date'> 6</var>, <var data-var='time'>15:53</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'> 6</var>, <var data-var='time'>15:43</var> PDT Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'> 6</var>, <var data-var='time'>15:04</var> PDT Update - We are continuing to investigate this issue. Apr <var data-var='date'> 6</var>, <var data-var='time'>15:02</var> PDT Investigating - We are currently investigating this issue.

We are currently experiencing an issue with our Trade feature for both UI and API

Mar <var data-var='date'>21</var>, <var data-var='time'>00:20</var> PDT Resolved - This incident has been resolved. Mar <var data-var='date'>20</var>, <var data-var='time'>23:38</var> PDT Investigating - There is currently a delay in reporting, and data may not be updating as expected.

Is BitGo down?

BitGo status is UP

Lastest published events

Login Issues Affecting IP Verification

Delay in Receiving Emails and Notifications

Delay in processing TON transactions

BitGo Services, Components and Regions

Recent BitGo events

Login Issues Affecting IP Verification

Delay in Receiving Emails and Notifications

Delay in processing TON transactions

Issue processing Mantra transactions

Issues Processing Polygon Transactions

Delay in processing EOS transactions

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Is BitGo down?

BitGo status is UP

Lastest published events

Login Issues Affecting IP Verification

Delay in Receiving Emails and Notifications

Delay in processing TON transactions

BitGo Services, Components and Regions

Recent BitGo events

Login Issues Affecting IP Verification

Delay in Receiving Emails and Notifications

Delay in processing TON transactions

Issue processing Mantra transactions

Issues Processing Polygon Transactions

Delay in processing EOS transactions

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!