Mar <var data-var='date'>12</var>, <var data-var='time'>12:33</var> UTC Resolved - We have successfully mitigated the incident, and the affected service is now fully operational. Our teams have verified that normal functionality has been restored and the service is performing as expected.Mar <var data-var='date'>12</var>, <var data-var='time'>12:05</var> UTC Update - Our engineers continue to work actively to identify the root cause. Meanwhile, the affected service is now stable and the error rate has decreased. We will share more details within the next hour, or sooner if more information becomes available.Mar <var data-var='date'>12</var>, <var data-var='time'>10:52</var> UTC Update - Our engineers are actively working to resolve the Bitbucket Cloud disruption. No new updates at this moment. We will share more details within the next hour or as soon as we more information is available.Mar <var data-var='date'>12</var>, <var data-var='time'>09:40</var> UTC Update - We are actively investigating reports of a service disruption affecting Bitbucket Cloud. We'll share updates here within the next hour or as more information is available.Mar <var data-var='date'>12</var>, <var data-var='time'>08:48</var> UTC Investigating - We are actively investigating a service disruption impacting Bitbucket for some customers. We'll share updates here as more information is available.

Degraded performance of Bitbucket cloud

Mar <var data-var='date'> 6</var>, <var data-var='time'>05:11</var> UTC Resolved - On 06 March 2026 UTC, Bitbucket experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers.Mar <var data-var='date'> 6</var>, <var data-var='time'>05:00</var> UTC Update - Our team has now put mitigations in place across the majority of Bitbucket services and all are now actively recovering except for Pipelines, which is still being actively investigated. We are continuing to monitor these services and we will provide further update within 1 hour or when services have fully recovered.Mar <var data-var='date'> 6</var>, <var data-var='time'>04:04</var> UTC Update - As restoration activities continue, we are now starting to see services recover for customers for Bitbucket Web and for Git HTTPS. We are continuing to work on mitigation across all remaining Bitbucket services. Our next update will be provided within one hour or if full recovery is seen prior to that time.Mar <var data-var='date'> 6</var>, <var data-var='time'>03:10</var> UTC Identified - We have identified the cause of the issue, and our teams are diligently working on a mitigation. Affected users will experience Bitbucket being unavailable. We'll continue to share additional updates here as more information is available, with our next update to be posted within 1 hour.Mar <var data-var='date'> 6</var>, <var data-var='time'>02:44</var> UTC Investigating - We are actively investigating a service disruption impacting Bitbucket for some customers. We'll share updates here as more information is available.

Disrupted Bitbucket availability

Feb <var data-var='date'>21</var>, <var data-var='time'>22:00</var> UTC Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>21</var>, <var data-var='time'>16:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'> 9</var>, <var data-var='time'>19:11</var> UTC Scheduled - Bitbucket Cloud will conduct database maintenance on Saturday February 21, 2026 16:00 UTC to 22:00 UTC. The maintenance will require up to 30 minutes of downtime at the beginning of the maintenance window, affecting all Bitbucket Cloud services.  During the remainder of the maintenance window, users might experience intermittent degradation.

Bitbucket Cloud - Database Maintenance

Jan <var data-var='date'>28</var>, <var data-var='time'>20:00</var> UTC Resolved - On January 28, 2026, affected Bitbucket Cloud users in eu-west-1 may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers.Jan <var data-var='date'>28</var>, <var data-var='time'>16:49</var> UTC Monitoring - We received reports of a partial service disruption affecting Bitbucket in eu-west-1 for some customers. We have identified the cause of the issue and our teams have applied mitigations and we are seeing signs of recovery. We'll continue to monitor closely to confirm stability.

Disrupted Bitbucket availability in eu-west-1

Jan <var data-var='date'> 7</var>, <var data-var='time'>18:53</var> UTC Resolved - On Wednesday, January 7, 2026, Bitbucket Cloud experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers.Jan <var data-var='date'> 7</var>, <var data-var='time'>17:49</var> UTC Monitoring - The issue has now been resolved, and the service is operating normally for all affected customers. We will continue to monitor closely to confirm stability.Jan <var data-var='date'> 7</var>, <var data-var='time'>16:38</var> UTC Update - We are actively investigating reports of a service disruption affecting Bitbucket Cloud. We'll share updates here within the next hour or as more information is available.Jan <var data-var='date'> 7</var>, <var data-var='time'>16:23</var> UTC Investigating - We are actively investigating reports of a partial service disruption affecting Bitbucket Cloud for some customers. We'll share updates here within the next hour or as more information is available.

Unable to reach bitbucket site

Jan <var data-var='date'> 7</var>, <var data-var='time'>06:40</var> UTC Resolved - We have successfully mitigated the incident and the affected service is now fully operational. Our teams have verified that normal functionality has been restored. Thank you for your patience and understanding while we worked to resolve this issue.Jan <var data-var='date'> 7</var>, <var data-var='time'>06:05</var> UTC Identified - Users of Bitbucket Cloud currently face difficulties when trying to invite new users to their workspaces. This issue is resulting in a '400 Client Error: Bad Request' message, which stems from a recent change in the invitation flow. The team is actively working on a resolution and is deploying a hotfix. We will provide an update within the next hour.

Bitbucket workspace invitations failing for all users

Dec <var data-var='date'>27</var>, <var data-var='time'>05:20</var> UTC Resolved - We have successfully mitigated the incident and all affected services are now fully operational. Our teams have verified that normal functionality has been restored across all areas. Thank you for your patience and understanding while we worked to resolve this issue.Dec <var data-var='date'>27</var>, <var data-var='time'>04:42</var> UTC Monitoring - We have taken steps to mitigate the issue and are seeing recovery in the affected services. Our teams will continue to closely monitor the situation and are actively working to confirm that all services are fully restored. We will provide further updates as we make additional progress.

Outbound Email, Mobile Push Notifications, and Support Ticket Delivery Impacting All Cloud Products

Nov <var data-var='date'>11</var>, <var data-var='time'>21:10</var> UTC Resolved - On November 11th, 2025, Bitbucket Cloud experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers. We are committed to transparency and will publish our public post mortem on our Statuspage once this investigation is complete. We expect to publish this within the next 30 days.Nov <var data-var='date'>11</var>, <var data-var='time'>19:35</var> UTC Monitoring - The issue has now been resolved, and the service is operating normally for all affected customers. We will continue to monitor closely to confirm stability.Nov <var data-var='date'>11</var>, <var data-var='time'>19:01</var> UTC Update - Our teams are continuing to address a service disruption affecting Bitbucket Cloud. We are now seeing signs of recovery, however, affected users may experience intermittent performance degradation. We'll share additional updates here in 60 minutes, or sooner as as more information is available.Nov <var data-var='date'>11</var>, <var data-var='time'>17:55</var> UTC Update - We are continuing to investigate a service disruption affecting Bitbucket Cloud. We'll share updates in 60 minutes, or sooner as things progress.Nov <var data-var='date'>11</var>, <var data-var='time'>16:59</var> UTC Investigating - We are actively investigating reports of performance degradation affecting Bitbucket Cloud and git services. We'll share updates here as more information is available.

Bitbucket availability degraded

Nov <var data-var='date'> 1</var>, <var data-var='time'>19:00</var> UTC Completed - The scheduled maintenance has been completed.Nov <var data-var='date'> 1</var>, <var data-var='time'>15:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'>21</var>, <var data-var='time'>20:53</var> UTC Scheduled - Bitbucket will be performing required maintenance on our database infrastructure for 4 hours on Saturday November 1st starting at 15:00 UTC. The maintenance will impact Pull Request functionality on the Bitbucket website and API. Pull Requests may not be editable during portions of the maintenance, the Pull Request activity feed may fail, and performance degradation on PR-related features is possible throughout the maintenance window. We encourage all of our users to plan their operations around this maintenance window.

Oct <var data-var='date'>21</var>, <var data-var='time'>05:24</var> UTC Resolved - Our team is now able to see full recovery across the vast majority of Atlassian products. We are aware of some ongoing issues with specific components such as migrations and JSM virtual service agents, and our team is continuing to investigate with urgency. We apologise for the inconvenience that this incident has caused and we will provide further information when the Post Incident Investigation has been completed.Oct <var data-var='date'>21</var>, <var data-var='time'>03:24</var> UTC Update - The issue relating to the Atlassian Support portal displaying a message to customers to use our temporary support channel has now been resolved. The Atlassian Support portal is fully functional for any ongoing support issues. With regards to other Atlassian products, we continue to see recovery continuing across all impacted products and our teams are continuing to monitor as the recovery continues. We will provide further update on our recovery status within two hours.Oct <var data-var='date'>21</var>, <var data-var='time'>01:07</var> UTC Update - We continue to see recovery progressing across all impacted products as backlogged items continue to be processed. The Atlassian Support portal is currently displaying a message directing customers to our temporary support channel. Please note that our support portal is currently fully functional for those attempting to raise requests. We are continuing to look into this alert to remove this message. We will provide further update on our recovery status in two hours.Oct <var data-var='date'>21</var>, <var data-var='time'>00:03</var> UTC Update - Our team is now seeing recovery across all impacted Atlassian products. We are continuing to monitor for individual products that may still be processing backlogged items now that services are restored. The Atlassian Support portal is currently still displaying a message directing customers to our temporary support channel. Please note that our support portal is currently fully functional for those attempting to raise requests. We are continuing to look into this alert to remove this message. We will provide further update on our recovery status in one hour.Oct <var data-var='date'>20</var>, <var data-var='time'>22:58</var> UTC Update - Our teams are continuing to monitor the recovery of systems across Atlassian products. This update is to inform that the Atlassian Support portal is fully operational at this time for customers that wish to contact support.Oct <var data-var='date'>20</var>, <var data-var='time'>21:26</var> UTC Update - Monitoring - We've started seeing continued product experience improvement. While we still have a backlog of event processing, we are seeing improvements in systems operational capabilities across all products. We estimate a significant improvement with the next few hours and will continue to monitor the health of AWS services and the effects on Atlassian customers. We appreciate your continued patience and remain committed to full resolution as we work through this situation. We will post our next update in two hours.Oct <var data-var='date'>20</var>, <var data-var='time'>18:38</var> UTC Monitoring - There have been no changes since our last update. We will provide our next updated by 9:00PM UTC or sooner as new information becomes available. We are currently aware of an ongoing incident impacting Atlassian Cloud services due to an outage with our public cloud provider, AWS. We understand the impact this issue is having on your operations and want to assure you that resolving this matter is our highest priority and we are closely monitoring the health of AWS services. While we do not have a definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation.Oct <var data-var='date'>20</var>, <var data-var='time'>17:43</var> UTC Update - We are currently aware of an ongoing incident impacting Atlassian Cloud services due to an outage with our public cloud provider, AWS. We understand the impact this issue is having on your operations and want to assure you that resolving this matter is our highest priority and we are closely monitoring the health of AWS services. While we do not have a definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation. We will continue to provide updates every hour or sooner as new information becomes available.Oct <var data-var='date'>20</var>, <var data-var='time'>17:27</var> UTC Update - Update - We understand the impact this issue is having on your operations and want to assure you that resolving this matter is our highest priority. Our public cloud provider is actively working to mitigate this issue with urgency. While we do not have a definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation. We will continue to provide updates every hour or sooner as new information becomes available.Oct <var data-var='date'>20</var>, <var data-var='time'>16:36</var> UTC Update - Update - Thank you for your continued patience. We understand the impact this issue is having on your operations and want to assure you that resolving this matter is our highest priority. Our public cloud provider is still actively working to mitigate this issue with urgency and while we do not have a definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation. We will be providing hourly updates on this issue.Oct <var data-var='date'>20</var>, <var data-var='time'>16:35</var> UTC Update - Update - Thank you for your continued patience. We understand the impact this issue is having on your operations and want to assure you that resolving this matter is our highest priority. Our public cloud provider is still actively working to mitigate this issue with urgency and while we do not have a definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation. We will be providing hourly updates on this issue.Oct <var data-var='date'>20</var>, <var data-var='time'>15:21</var> UTC Update - Update - We understand the impact this issue is having on your operations and want to assure you that resolving this matter is our highest priority. Our public cloud provider is actively working to mitigate this issue with urgency. While we do not have a definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation. We will continue to provide updates every hour or sooner as new information becomes available.Oct <var data-var='date'>20</var>, <var data-var='time'>15:20</var> UTC Update - Update - We understand the impact this issue is having on your operations and want to assure you that resolving this matter is our highest priority. Our public cloud provider is actively working to mitigate this issue with urgency. While we do not have a definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation. We will continue to provide updates every hour or sooner as new information becomes available.Oct <var data-var='date'>20</var>, <var data-var='time'>14:02</var> UTC Update - We understand your pain and mitigating or fixing this issue is of utmost importance. Our public cloud provider is actively working to mitigate this issue on priority. We have been seeing partial operational success. We appreciate your patience and will continue to provide updates every hour or sooner.Oct <var data-var='date'>20</var>, <var data-var='time'>13:58</var> UTC Update - Our public cloud provider is working to mitigate this issue quickly. We are seeing some early positive indicators and are continuing to monitor. We appreciate your patience and will continue to provide updates every hour or sooner.Oct <var data-var='date'>20</var>, <var data-var='time'>13:56</var> UTC Update - Our public cloud provider is working to mitigate this issue quickly. We are seeing some early positive indicators and are continuing to monitor. We appreciate your patience and will continue to provide updates every hour or sooner.Oct <var data-var='date'>20</var>, <var data-var='time'>13:07</var> UTC Update - Our public cloud provider is working to mitigate this issue quickly. We are seeing some early positive indicators and are continuing to monitor. We appreciate your patience and will continue to provide updates every hour or sooner.Oct <var data-var='date'>20</var>, <var data-var='time'>12:06</var> UTC Update - Atlassian team is actively engaged and continues to work with our public cloud provider to mitigate this issue at the earliest. We are starting to see partial operations succeed. We appreciate your patience. We shall continue to share updates every hour, if not sooner.Oct <var data-var='date'>20</var>, <var data-var='time'>11:07</var> UTC Update - We continue to work with our public cloud provider towards mitigating the issue at the earliest. We appreciate your patience. We shall continue to share updates every hour, if not sooner.Oct <var data-var='date'>20</var>, <var data-var='time'>09:58</var> UTC Identified - We understand that our public cloud provider has identified the cause of the issue. We are starting to see some recovery and is working towards mitigation. We appreciate your patience. We shall continue to share updates every hour, if not sooner.Oct <var data-var='date'>20</var>, <var data-var='time'>09:25</var> UTC Update - We are experiencing an outage due to some issue at the end of our public cloud provider. We are working closely with them to get this resolved or mitigated as quickly as possible. ETA of the same is not know at the moment. We shall continue to share updates every hour, if not sooner.Oct <var data-var='date'>20</var>, <var data-var='time'>09:23</var> UTC Update - We are experiencing an outage due to some issue at the end of our public cloud provider. We are working closely with them to get this resolved or mitigated as quickly as possible. ETA of the same is not know at the moment. We shall continue to share updates every hour, if not sooner.Oct <var data-var='date'>20</var>, <var data-var='time'>08:24</var> UTC Update - Atlassian Cloud services are impacted and we are aware that our customers might not be able to create support tickets. Our teams are actively investigating the same. We shall keep you informed of the progress every hour.Oct <var data-var='date'>20</var>, <var data-var='time'>07:56</var> UTC Investigating - We have noticed that Atlassian Cloud services are impacted and our teams are actively investigating the same. We shall keep you informed of the progress every hour.

Atlassian Cloud Services impacted

Sep <var data-var='date'>16</var>, <var data-var='time'>04:30</var> UTC Resolved - Between 03:30 UTC to 03:50 UTC, we experienced delyas in running pipelines for Atlassian Bitbucket. The issue has been resolved and the service is operating normally.Sep <var data-var='date'>16</var>, <var data-var='time'>04:19</var> UTC Monitoring - We have identified the root cause of the Pipelines delays and have mitigated the problem. We are now monitoring closely.Sep <var data-var='date'>16</var>, <var data-var='time'>04:13</var> UTC Identified - We continue to work on resolving the delayed Pipelines for Atlassian Bitbucket. We have identified the root cause and expect recovery shortly.Sep <var data-var='date'>16</var>, <var data-var='time'>04:00</var> UTC Investigating - We are investigating cases of degraded performance for Atlassian Bitbucket Cloud Pipelines customers. We will provide more details within the next hour. We have mitigated the impact on self-hosted runners but cloud users are continuing to see delays on pipelines starting.

Delays in running Bitbucket Pipelines

Aug <var data-var='date'>27</var>, <var data-var='time'>15:25</var> UTC Resolved - issue resloved pipeline is completed.Aug <var data-var='date'>26</var>, <var data-var='time'>15:07</var> UTC Update - Core daily job run id : scheduled__2025-08-24T04:00:00+00:00 has been running for over 30 hrs and all the downstream jobs have failed core daily Aug 25th run has not started yet.Aug <var data-var='date'>26</var>, <var data-var='time'>15:06</var> UTC Investigating - We are currently investigating this issue.

Core-daily Pipeline is delayed for 25th Aug run

Aug <var data-var='date'>20</var>, <var data-var='time'>15:16</var> UTC Resolved - This incident has been resolved.Aug <var data-var='date'>20</var>, <var data-var='time'>13:24</var> UTC Monitoring - A root cause has been identified and a mitigation has been implemented; we're monitoring the situation.Aug <var data-var='date'>20</var>, <var data-var='time'>07:30</var> UTC Investigating - - Bitbucket Cloud is investigating an incident affecting Git clone reliability. - The team is investigating the root cause and will update as soon as possible.

Git operations are slow/timing out.

Aug <var data-var='date'>19</var>, <var data-var='time'>15:22</var> UTC Resolved - Bitbucket Cloud is fully recovered.Aug <var data-var='date'>19</var>, <var data-var='time'>14:41</var> UTC Monitoring - Website functionality has recovered and we are monitoring to ensure no further regressionsAug <var data-var='date'>19</var>, <var data-var='time'>14:27</var> UTC Investigating - We are currently investigating the issue further.

Bitbucket Cloud experiencing degraded performance and partial outage

Aug <var data-var='date'> 5</var>, <var data-var='time'>15:03</var> UTC Resolved - Today, between 13:55 and 14:35 UTC, we experienced a degradation on Bitbucket cloud, which impacted access to the website. This issue has been resolved, and services are now operating normally for all affected customers. We will monitor it closely to ensure stability

Bitbucket cloud degradation

Aug <var data-var='date'> 1</var>, <var data-var='time'>09:22</var> UTC Resolved - Between 08:00UTC to 09:00UTC, we experienced degraded performance with push and clone operations for Atlassian Bitbucket. The issue has been resolved and the service is operating normally.Aug <var data-var='date'> 1</var>, <var data-var='time'>08:16</var> UTC Investigating - We are investigating reports of intermittent errors for some Atlassian Bitbucket Cloud customers. We will provide more details once we identify the root cause.

Some Bitbucket customers unable to push and clone

Jul <var data-var='date'>19</var>, <var data-var='time'>17:30</var> UTC Completed - The scheduled maintenance has been completed.Jul <var data-var='date'>19</var>, <var data-var='time'>17:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul <var data-var='date'>16</var>, <var data-var='time'>21:39</var> UTC Scheduled - Bitbucket will be performing required maintenance on our database infrastructure for 30 minutes on Saturday July 19th at 17:00 UTC. The maintenance will require up to two short periods of downtime at the beginning of the maintenance window, affecting all Bitbucket Cloud services including the Bitbucket website, Git operations via SSH and HTTPS, API requests, and Bitbucket Pipelines, and performance degradation is possible throughout the window. We encourage all of our users to plan their operations around this window.

Jul <var data-var='date'> 3</var>, <var data-var='time'>02:12</var> UTC Resolved - We have received an update that services with our infrastructure provider are fully restored. This issue is now resolved.Jul <var data-var='date'> 3</var>, <var data-var='time'>02:00</var> UTC Monitoring - The cause of Bitbucket pipeline issues has been connected to an infrastructure provider. We have received an update from their team that services should now be returning to normal. We are monitoring recovery at this time and will update further when we believe services are fully restored.Jul <var data-var='date'> 3</var>, <var data-var='time'>01:23</var> UTC Investigating - We are aware of some customers currently experiencing issues relating to build pipelines in Bitbucket. Our team is investigating with urgency and will provide an update as soon as possible.

Customers experiencing issues with Bitbucket builds

Jul <var data-var='date'> 1</var>, <var data-var='time'>05:12</var> UTC Resolved - Between 02:36 UTC to 04:45 UTC 1 July 2025, we experienced a network configuration error for Atlassian Bitbucket, resulting in the product being unavailable for most users during this time. The issue has been resolved and the service is operating normally.Jul <var data-var='date'> 1</var>, <var data-var='time'>04:44</var> UTC Monitoring - Our team has identified a network configuration error that was causing the issues relating to Bitbucket being unavailable for some users. This error has now been rectified. We will continue to monitor services closely. Additional updates will continue to be shared here.Jul <var data-var='date'> 1</var>, <var data-var='time'>04:03</var> UTC Update - We are continuing to investigate issues that are being experienced by users attempting to load Bitbucket. We apologize for any inconvenience this has caused and we will provide further updates as soon as possible.Jul <var data-var='date'> 1</var>, <var data-var='time'>03:03</var> UTC Investigating - We are aware of some users experiencing issues when attempting to load Bitbucket. Our team is investigating with urgency and will provide an update as soon as possible.

Users experiencing errors attempting to load Bitbucket

Jun <var data-var='date'>25</var>, <var data-var='time'>10:11</var> UTC Resolved - Between 06:35 to 9:27 UTC, we experienced degraded performance for Atlassian Bitbucket. The issue has been resolved and the service is operating normally.Jun <var data-var='date'>25</var>, <var data-var='time'>09:50</var> UTC Monitoring - We have identified the root cause of the degraded performance and have mitigated the problem. We are now monitoring closely.Jun <var data-var='date'>25</var>, <var data-var='time'>09:31</var> UTC Identified - We continue to work on resolving the degraded performance and intermittent failures (due to slow loading times) for Atlassian Bitbucket. We have identified the root cause and taken mitigations to handle the increased load and expect recovery shortly.Jun <var data-var='date'>25</var>, <var data-var='time'>07:52</var> UTC Investigating - We are investigating cases of degraded performance for Atlassian Bitbucket Cloud customers. We will provide more details within the next hour.

Bitbucket is slow in responding to customers

Jun <var data-var='date'>13</var>, <var data-var='time'>15:52</var> UTC Resolved - Between 08:15 and 14:10 UTC on June 14th, 2025, some Bitbucket Cloud customers experienced an issue loading pages and executing API requests. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the issue have been addressed and we’re actively working on a permanent fix. Services are now operating normally. Once we complete our internal incident review process, we will publish a more detailed postmortem of what went wrong, along with steps we're taking to prevent this from happening again in the future.Jun <var data-var='date'>13</var>, <var data-var='time'>14:48</var> UTC Identified - Our team continues to actively investigate and monitor the intermittent issues with Bitbucket. We are working to ensure full stability and will provide further updates as more information becomes available.Jun <var data-var='date'>13</var>, <var data-var='time'>13:59</var> UTC Update - Our team is focused on investigating and resolving the intermittent issues with Bitbucket, and we’ll keep you posted with further updates.Jun <var data-var='date'>13</var>, <var data-var='time'>13:14</var> UTC Investigating - We’re experiencing a recurrence of the intermittent issue affecting Bitbucket cloud. Our team is working diligently to resolve this issue, and we’ll keep you posted with further updates.

Intermittent issues affecting Bitbucket cloud

Jun <var data-var='date'>13</var>, <var data-var='time'>11:21</var> UTC Resolved - On June 13, Bitbucket Cloud experienced intermittent availability. The issue has now been resolved, and the service is operating normally for all affected users.Jun <var data-var='date'>13</var>, <var data-var='time'>10:31</var> UTC Monitoring - The issues causing intermittence in Bitbucket have been mitigated, and services are now operating normally for all affected users. We will monitor it closely to ensure stability.Jun <var data-var='date'>13</var>, <var data-var='time'>09:53</var> UTC Update - Our team is still investigating the intermittent issues with Bitbucket, and we’ll keep you posted with further updates.Jun <var data-var='date'>13</var>, <var data-var='time'>09:14</var> UTC Investigating - We are currently experiencing intermittent issues with Bitbucket. Our team is working diligently to resolve this issue, and we'll keep you posted with further updates.

Intermittent issues affecting Bitbucket

Jun <var data-var='date'> 4</var>, <var data-var='time'>20:59</var> UTC Resolved - Between 2025-06-04 14:11 UTC to 20:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass. The issue has been resolved and the service is operating normally.Jun <var data-var='date'> 4</var>, <var data-var='time'>17:17</var> UTC Investigating - We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas and Compass Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.

Customers may experience delays receiving emails

May <var data-var='date'>30</var>, <var data-var='time'>15:00</var> UTC Resolved - On May 30th, there was an issue where Bitbucket pipeline steps were queued and delayed from starting. This problem has now been resolved, and the service operates normally for all customers.May <var data-var='date'>30</var>, <var data-var='time'>14:44</var> UTC Monitoring - The Bitbucket issues, where steps were queued and delayed, have been mitigated. Services are now functioning normally for all affected customers. We will monitor it closely to ensure stability.May <var data-var='date'>30</var>, <var data-var='time'>14:08</var> UTC Identified - The issue has been identified and a fix is being implemented.May <var data-var='date'>30</var>, <var data-var='time'>13:42</var> UTC Investigating - We are investigating an issue affecting Bitbucket, where steps are queued and delayed from starting. Our team is working diligently to resolve this issue and restore services as quickly as possible. We'll keep you posted with further updates.

Bitbucket - Steps are queued and delayed from starting

May <var data-var='date'>26</var>, <var data-var='time'>00:56</var> UTC Resolved - Our team has mitigated the issue that caused error messages when loading Bitbucket. Bitbucket should now function correctly for all previously impacted users.May <var data-var='date'>26</var>, <var data-var='time'>00:24</var> UTC Monitoring - Our team has mitigated the issue that caused error messages when loading Bitbucket. We are continuing to monitor at this time to ensure performance has been restored, and resolve the root cause.May <var data-var='date'>25</var>, <var data-var='time'>23:45</var> UTC Investigating - We are aware of some users experiencing issues loading Bitbucket and may be receiving errors such as '500 internal server error'. Our team is investigating this issue with urgency and will provide an update as soon as possible.

Is Bitbucket down?

Bitbucket status is UP

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Bitbucket Cloud - Database Maintenance

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Unable to reach bitbucket site

Bitbucket workspace invitations failing for all users

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Is Bitbucket down?

Bitbucket status is UP

Lastest published events

Degraded performance of Bitbucket cloud

Disrupted Bitbucket availability

Bitbucket Cloud - Database Maintenance

Bitbucket Services, Components and Regions

Recent Bitbucket events

Degraded performance of Bitbucket cloud

Disrupted Bitbucket availability

Bitbucket Cloud - Database Maintenance

Disrupted Bitbucket availability in eu-west-1

Unable to reach bitbucket site

Bitbucket workspace invitations failing for all users

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