May <var data-var='date'>12</var>, <var data-var='time'>09:09</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'>12</var>, <var data-var='time'>09:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>11</var>, <var data-var='time'>12:15</var> CEST Scheduled - We will be performing database maintenance. During this time, some applications may be temporarily unavailable. We appreciate your patience and will restore full service as soon as possible.

Database maintenance in Canada (Central)

May <var data-var='date'>12</var>, <var data-var='time'>08:34</var> CEST Resolved - This incident has been resolved. May <var data-var='date'>11</var>, <var data-var='time'>15:19</var> CEST Update - We are now receiving all webhooks. We’re continuing to monitor the system closely to ensure everything is working as expected. May <var data-var='date'>11</var>, <var data-var='time'>13:14</var> CEST Update - We’re receiving 90% of webhooks and will gradually increment this further till 100% May <var data-var='date'>11</var>, <var data-var='time'>12:25</var> CEST Update - We’re receiving 80% of webhooks and monitoring the rollout with Atlassian before moving to 100%. May <var data-var='date'>11</var>, <var data-var='time'>08:23</var> CEST Update - We’re receiving 70% of webhooks and monitoring the rollout with Atlassian before moving to 100%. May <var data-var='date'> 8</var>, <var data-var='time'>16:40</var> CEST Monitoring - We’re receiving 40% of webhooks and monitoring the rollout with Atlassian before moving to 100%. May <var data-var='date'> 8</var>, <var data-var='time'>14:21</var> CEST Update - Some Jira issues may not sync with BigPicture due to non-working webhooks. Workarounds: • Task data issues → use Resynchronize from the menu • Other issues → Clear cache ETA: 12 May (12.05) May <var data-var='date'> 5</var>, <var data-var='time'>12:55</var> CEST Update - Some Jira issues may not sync with BigPicture due to non-working webhooks. Workarounds:  • Task data issues → use Resynchronize from the menu  • Other issues → Clear cache ETA: 08 May (8.05) May <var data-var='date'> 4</var>, <var data-var='time'>15:20</var> CEST Update - We are continuing to work on a fix for this issue. May <var data-var='date'> 4</var>, <var data-var='time'>15:18</var> CEST Identified - We are currently experiencing issues with webhooks (Jira events), which may result in a lack of data synchronization between Jira and BigPicture. Our team is actively working on resolving the problem. We will provide an update as soon as more information becomes available.

Disabled Jira webhook synchronisation

Mar <var data-var='date'> 3</var>, <var data-var='time'>08:27</var> CET Resolved - This incident has been resolved. Feb <var data-var='date'>27</var>, <var data-var='time'>13:48</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>27</var>, <var data-var='time'>10:54</var> CET Identified - We are experiencing problems with BigGantt, some clients might not be able to access the application. We identified the problem and are working on the fix, stay tuned.

BigGantt App Disruption

Feb <var data-var='date'>26</var>, <var data-var='time'>17:56</var> CET Resolved - This incident has been resolved. Feb <var data-var='date'>26</var>, <var data-var='time'>12:38</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>26</var>, <var data-var='time'>12:14</var> CET Investigating - We are currently performing database maintenance. During this window, the application will be unavailable. We are working to restore service as quickly as possible and appreciate your patience.

Database maintenance

Feb <var data-var='date'>18</var>, <var data-var='time'>09:13</var> CET Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>18</var>, <var data-var='time'>09:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>17</var>, <var data-var='time'>14:06</var> CET Scheduled - We will be performing database maintenance. During this time, some applications may be temporarily unavailable. We appreciate your patience and will restore full service as soon as possible.

Database maintenance in us-east-1

May <var data-var='date'>18</var>, <var data-var='time'>19:13</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'>18</var>, <var data-var='time'>19:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>15</var>, <var data-var='time'>10:10</var> CEST Scheduled - We will be performing database maintenance. During this time, some applications may be temporarily unavailable. We appreciate your patience and will restore full service as soon as possible.

May <var data-var='date'> 5</var>, <var data-var='time'>20:22</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'> 5</var>, <var data-var='time'>19:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>29</var>, <var data-var='time'>15:30</var> CEST Scheduled - We will be performing database maintenance in the EU Ireland region. During this time, some applications may be temporarily unavailable. We appreciate your patience and will restore full service as soon as possible.

Apr <var data-var='date'>28</var>, <var data-var='time'>11:22</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>28</var>, <var data-var='time'>08:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>24</var>, <var data-var='time'>15:58</var> CEST Scheduled - We are currently performing database maintenance in the US Ohio region. During this time, some applications may be temporarily unavailable. We appreciate your patience and will restore full service as soon as possible.

Apr <var data-var='date'>24</var>, <var data-var='time'>14:16</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>24</var>, <var data-var='time'>11:55</var> CEST Verifying - Verification is currently underway for the maintenance items. Apr <var data-var='date'>24</var>, <var data-var='time'>10:15</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>24</var>, <var data-var='time'>10:14</var> CEST Scheduled - We are currently performing database maintenance in the US North Virginia region. During this time, some applications may be temporarily unavailable. We appreciate your patience and will restore full service as soon as possible.

Apr <var data-var='date'>24</var>, <var data-var='time'>10:00</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>24</var>, <var data-var='time'>08:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>23</var>, <var data-var='time'>14:47</var> CEST Scheduled - We are currently performing database maintenance in the US North Virginia region. During this time, some applications may be temporarily unavailable. We appreciate your patience and will restore full service as soon as possible.

Apr <var data-var='date'>23</var>, <var data-var='time'>14:46</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>23</var>, <var data-var='time'>13:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>23</var>, <var data-var='time'>10:39</var> CEST Scheduled - We are currently performing database maintenance in the Oceania region. During this time, applications may be temporarily unavailable. We appreciate your patience and will restore full service as soon as possible.

Applications maintenance

Apr <var data-var='date'>15</var>, <var data-var='time'>22:15</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>15</var>, <var data-var='time'>22:07</var> CEST Verifying - Verification is currently underway for the maintenance items. Apr <var data-var='date'>15</var>, <var data-var='time'>20:17</var> CEST Update - Scheduled maintenance is still in progress for BigPicture. We will provide updates as necessary. Apr <var data-var='date'>15</var>, <var data-var='time'>20:04</var> CEST Update - Scheduled maintenance is still in progress for BigPicture & BigGantt. We will provide updates as necessary. Apr <var data-var='date'>15</var>, <var data-var='time'>20:01</var> CEST Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Apr <var data-var='date'>15</var>, <var data-var='time'>19:05</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>15</var>, <var data-var='time'>19:03</var> CEST Scheduled - We are currently performing database maintenance in the Europe region. During this time, some applications may be temporarily unavailable. We appreciate your patience and will restore full service as soon as possible.

Scheduled Maintenance

Apr <var data-var='date'> 7</var>, <var data-var='time'>15:12</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 7</var>, <var data-var='time'>13:26</var> CEST Verifying - Verification is currently underway for the maintenance items. Apr <var data-var='date'> 7</var>, <var data-var='time'>13:06</var> CEST Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Apr <var data-var='date'> 7</var>, <var data-var='time'>13:06</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 7</var>, <var data-var='time'>13:05</var> CEST Scheduled - We are currently performing database maintenance in the Asia region. During this time, some applications may be temporarily unavailable. We appreciate your patience and will restore full service as soon as possible.

Apr <var data-var='date'> 7</var>, <var data-var='time'>15:12</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 7</var>, <var data-var='time'>14:03</var> CEST Verifying - Verification is currently underway for the maintenance items. Apr <var data-var='date'> 7</var>, <var data-var='time'>13:28</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 7</var>, <var data-var='time'>13:27</var> CEST Scheduled - We are currently performing database maintenance in the Asia region. During this time, some applications may be temporarily unavailable. We appreciate your patience and will restore full service as soon as possible.

Mar <var data-var='date'> 6</var>, <var data-var='time'>11:26</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'> 6</var>, <var data-var='time'>10:55</var> CET Update - We are continuing to monitor for any further issues. Mar <var data-var='date'> 5</var>, <var data-var='time'>22:22</var> CET Update - We are continuing to monitor for any further issues. Mar <var data-var='date'> 5</var>, <var data-var='time'>22:17</var> CET Monitoring - We have identified the issue and implemented a fix. Affected clients have been restored, and applications should be functioning normally. However, we are continuing to monitor the situation closely, as there may still be some lingering issues. If you are still experiencing any problems, please reach out to our support team. Thank you for your patience and understanding. Mar <var data-var='date'> 5</var>, <var data-var='time'>18:53</var> CET Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'> 5</var>, <var data-var='time'>14:27</var> CET Investigating - We are currently investigating this issue.

BigPicture, BigGantt, BigTemplate partial outage

Feb <var data-var='date'>25</var>, <var data-var='time'>15:00</var> CET Resolved - The application has experienced a partial outage in multiple locations. The downtimes were noted, and the services were restored globally at 4:25PM UTC.

Partial outage of the application

May <var data-var='date'>25</var>, <var data-var='time'>11:30</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'>25</var>, <var data-var='time'>10:30</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>24</var>, <var data-var='time'>13:36</var> CEST Scheduled - We will be performing scheduled maintenance. The BigPicture application might not be available during this period.

BigPicture Frankfurt (eu-central-1) application maintenance.

May <var data-var='date'>22</var>, <var data-var='time'>22:00</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'>22</var>, <var data-var='time'>20:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>22</var>, <var data-var='time'>16:21</var> CEST Scheduled - We will be performing scheduled maintenance during this period.

Apr <var data-var='date'>25</var>, <var data-var='time'>14:37</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>25</var>, <var data-var='time'>14:36</var> CEST Scheduled - We will be undergoing scheduled maintenance during this time.

BigPicture, BigPicture Trello Power-Up, BigGantt and BigTemplate application maintenance.

Apr <var data-var='date'>24</var>, <var data-var='time'>21:13</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>24</var>, <var data-var='time'>20:32</var> CEST Verifying - Verification is currently underway for the maintenance items. Apr <var data-var='date'>24</var>, <var data-var='time'>19:12</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>24</var>, <var data-var='time'>19:12</var> CEST Scheduled - We will be undergoing maintenance. Access to applications might be unavailable.

Application Deployment

Mar <var data-var='date'>24</var>, <var data-var='time'>18:26</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>24</var>, <var data-var='time'>15:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>20</var>, <var data-var='time'>09:06</var> CET Scheduled - We will be undergoing scheduled maintenance during this time.

Mar <var data-var='date'> 3</var>, <var data-var='time'>11:14</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'> 3</var>, <var data-var='time'>10:04</var> CET Identified - The issue has been identified and a fix is being implemented.

BigPicture, BigGantt, BigTemplate - Service disruption

Feb <var data-var='date'>28</var>, <var data-var='time'>20:13</var> CET Resolved - This incident has been resolved. Feb <var data-var='date'>28</var>, <var data-var='time'>17:17</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>28</var>, <var data-var='time'>14:34</var> CET Identified - We are investigating unresponsiveness reports impacting users from the United States accessing our application. Our team is actively working to identify the root cause and restore standard functionality as soon as possible.

BigPicture is experiencing unresponsiveness in the US region.

Dec <var data-var='date'>12</var>, <var data-var='time'>15:26</var> CET Resolved - This incident has been resolved. Dec <var data-var='date'>12</var>, <var data-var='time'>15:04</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'>12</var>, <var data-var='time'>14:35</var> CET Investigating - There might be problems with the BigPicture, BigGantt, and BigTemplate applications.

BigPicture, BigGantt and BigTemplate application disruptions.

Nov <var data-var='date'>28</var>, <var data-var='time'>16:30</var> CET Resolved - This incident has been resolved. Nov <var data-var='date'>28</var>, <var data-var='time'>15:44</var> CET Update - We are continuing to monitor for any further issues. Nov <var data-var='date'>28</var>, <var data-var='time'>15:44</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>28</var>, <var data-var='time'>12:24</var> CET Investigating - We are currently investigating this issue.

Is BigPicture down?

BigPicture status is UP

Lastest published events

Database maintenance in Canada (Central)

Disabled Jira webhook synchronisation

BigGantt App Disruption

BigPicture Services, Components and Regions

Recent BigPicture events

Database maintenance in Canada (Central)

Disabled Jira webhook synchronisation

BigGantt App Disruption

Database maintenance

Database maintenance in us-east-1

Database maintenance

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Is BigPicture down?

BigPicture status is UP

Lastest published events

Database maintenance in Canada (Central)

Disabled Jira webhook synchronisation

BigGantt App Disruption

BigPicture Services, Components and Regions

Recent BigPicture events

Database maintenance in Canada (Central)

Disabled Jira webhook synchronisation

BigGantt App Disruption

Database maintenance

Database maintenance in us-east-1

Database maintenance

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!