THIS IS A SCHEDULED EVENT Jul <var data-var='date'>7</var>, <var data-var='time'>21:00</var> - <var data-var='time'>22:30</var> CDT Jul <var data-var='date'> 7</var>, <var data-var='time'>16:06</var> CDT Scheduled - We will be undergoing scheduled maintenance at this time. We do not expect any disruptions to service.

Scheduled Maintenance

Jun <var data-var='date'>30</var>, <var data-var='time'>17:00</var> CDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>30</var>, <var data-var='time'>16:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>30</var>, <var data-var='time'>13:56</var> CDT Scheduled - ********EU only********* We will be performing scheduled maintenance at this time. For a brief period of a few minutes we expect increased authentication latency.

****EU Only**** Scheduled Maintenance

Jun <var data-var='date'>23</var>, <var data-var='time'>17:00</var> CDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>23</var>, <var data-var='time'>16:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>20</var>, <var data-var='time'>21:17</var> CDT Scheduled - *********************EU hosted tenants only************************* We will be performing scheduled maintenance at this time. For a brief period of a few minutes we expect increased authentication latency.

Jun <var data-var='date'>18</var>, <var data-var='time'>22:00</var> CDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>18</var>, <var data-var='time'>21:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>18</var>, <var data-var='time'>18:10</var> CDT Scheduled - We will be performing a maintenance update at this time. During this window, we do not expect any disruption to our services.

May <var data-var='date'>29</var>, <var data-var='time'>23:00</var> CDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>29</var>, <var data-var='time'>21:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>29</var>, <var data-var='time'>20:55</var> CDT Scheduled - We will be performing a maintenance update at this time. During this window, we do not expect any disruption to our services.

May <var data-var='date'>27</var>, <var data-var='time'>00:28</var> CDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>26</var>, <var data-var='time'>23:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>26</var>, <var data-var='time'>08:37</var> CDT Scheduled - To ensure the continued reliability of our platform, Beyond Identity will be performing a database upgrade during an upcoming maintenance window. Authentications will be unaffected: Users will still be able to authenticate and access their applications without interruption. The following operations will be unavailable: - Administrative portals offline: To prevent data discrepancies during the upgrade, administrative portals will be inaccessible. - System modifications unavailable: Any changes to the system will not be possible during this window. - Credential and tenant creation disabled: The ability to register new credentials or create new tenants will be temporarily disabled. - API functionality limited: Read operations will be available, but write operations will fail.

May <var data-var='date'>20</var>, <var data-var='time'>17:25</var> CDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>20</var>, <var data-var='time'>16:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>20</var>, <var data-var='time'>11:47</var> CDT Scheduled - *******For EU hosted customers only******* To ensure the continued reliability of our platform, Beyond Identity will be performing a database upgrade during an upcoming maintenance window. Authentications will be unaffected: Users will still be able to authenticate and access their applications without interruption. The following operations will be unavailable: - Administrative portals offline: To prevent data discrepancies during the upgrade, administrative portals will be inaccessible. - System modifications unavailable: Any changes to the system will not be possible during this window. - Credential and tenant creation disabled: The ability to register new credentials or create new tenants will be temporarily disabled. - API functionality limited: Read operations will be available, but write operations will fail.

May <var data-var='date'> 8</var>, <var data-var='time'>13:19</var> CDT Completed - Maintenance Canceled The scheduled database upgrade maintenance window has been canceled. No service interruption will occur, and all administrative portals, system modifications, credential/tenant creation, and API write operations will remain fully available as normal. We will communicate a new maintenance window once rescheduled. We apologize for any inconvenience and thank you for your patience. May <var data-var='date'> 4</var>, <var data-var='time'>14:25</var> CDT Scheduled - To ensure the continued reliability of our platform, Beyond Identity will be performing a database upgrade during an upcoming maintenance window. Authentications will be unaffected: Users will still be able to authenticate and access their applications without interruption. The following operations will be unavailable: - Administrative portals offline: To prevent data discrepancies during the upgrade, administrative portals will be inaccessible. - System modifications unavailable: Any changes to the system will not be possible during this window. - Credential and tenant creation disabled: The ability to register new credentials or create new tenants will be temporarily disabled. - API functionality limited: Read operations will be available, but write operations will fail.

Mar <var data-var='date'>31</var>, <var data-var='time'>21:44</var> CDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>31</var>, <var data-var='time'>21:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>31</var>, <var data-var='time'>18:39</var> CDT Scheduled - We will be performing a needed service maintenance update deploying a Windows PA hotfix related to FIDO2 support. In-flight authentications might be impacted during the update process for some users during this window.

We will be performing a needed service maintenance tonight at 7:00 pm PST

Mar <var data-var='date'>24</var>, <var data-var='time'>21:02</var> CDT Completed - The scheduled maintenance has been postponed to a later date. Mar <var data-var='date'>18</var>, <var data-var='time'>14:44</var> CDT Scheduled - We will be undergoing scheduled maintenance during this time.  We do not anticipate any disruption to our authentication services. During this period administrator functions within the console will be read only.

Scheduled maintenance

Mar <var data-var='date'>18</var>, <var data-var='time'>23:00</var> CDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>18</var>, <var data-var='time'>21:39</var> CDT In progress - Scheduled maintenance is completed. Mar <var data-var='date'>18</var>, <var data-var='time'>14:42</var> CDT Scheduled - We will be undergoing scheduled maintenance during this time.  We do not anticipate any disruption to services.

Mar <var data-var='date'>14</var>, <var data-var='time'>00:00</var> CDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>13</var>, <var data-var='time'>23:45</var> CDT In progress - We have completed this maintenance. Mar <var data-var='date'>12</var>, <var data-var='time'>16:21</var> CDT Scheduled - We will be undergoing scheduled maintenance during this time. We do not anticipate any disruption to services.

Release 2.111.0

Feb <var data-var='date'> 1</var>, <var data-var='time'>12:00</var> CST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 1</var>, <var data-var='time'>10:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>30</var>, <var data-var='time'>13:45</var> CST Scheduled - We will be performing a maintenance update at this time. During this window, we do not expect any disruption to our services.

Jan <var data-var='date'>26</var>, <var data-var='time'>21:26</var> CST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>26</var>, <var data-var='time'>21:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>24</var>, <var data-var='time'>14:43</var> CST Scheduled - We will be performing a maintenance update at this time. During this window, we do not expect any disruption to our services.

Dec <var data-var='date'> 6</var>, <var data-var='time'>03:25</var> CST Completed - The scheduled maintenance has been completed. An issue affecting the Secure Access Platform Activity View will be addressed in the next maintenance window. Dec <var data-var='date'> 5</var>, <var data-var='time'>23:04</var> CST In progress - Scheduled maintenance is in progress. Dec <var data-var='date'> 5</var>, <var data-var='time'>23:03</var> CST Scheduled - We are undergoing scheduled maintenance.

Dec <var data-var='date'> 4</var>, <var data-var='time'>23:50</var> CST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'> 4</var>, <var data-var='time'>23:44</var> CST Update - Scheduled maintenance is complete. Dec <var data-var='date'> 4</var>, <var data-var='time'>21:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'> 1</var>, <var data-var='time'>07:48</var> CST Scheduled - We will be performing a maintenance update at this time. During this window, we do not expect any disruption to our services.

Nov <var data-var='date'>18</var>, <var data-var='time'>14:39</var> CST Resolved - This incident has been resolved. Nov <var data-var='date'>18</var>, <var data-var='time'>11:20</var> CST Update - We are continuing to monitor for any further issues. Nov <var data-var='date'>18</var>, <var data-var='time'>08:40</var> CST Monitoring - Beyond Identity has taken steps to bypass Cloudflare. Customers should start seeing authentications recover. We are continuing to monitor the situation. Nov <var data-var='date'>18</var>, <var data-var='time'>06:24</var> CST Investigating - https://www.cloudflarestatus.com/ Nov <var data-var='date'>18</var>, <var data-var='time'>06:13</var> CST Monitoring - Beyond Identity is beginning to see a recovery, we are currently monitoring the Cloud Flare outage https://www.cloudflarestatus.com/ Nov <var data-var='date'>18</var>, <var data-var='time'>05:51</var> CST Investigating - Clould-flare is experiencing a global outage, Beyond Identity is affected. https://www.cloudflarestatus.com/

Cloud flare Major Outage

Nov <var data-var='date'>14</var>, <var data-var='time'>14:05</var> CST Resolved - This incident has been resolved. Nov <var data-var='date'>14</var>, <var data-var='time'>13:56</var> CST Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>14</var>, <var data-var='time'>13:47</var> CST Update - We are continuing to work on a fix for this issue. Nov <var data-var='date'>14</var>, <var data-var='time'>13:31</var> CST Identified - The issue has been identified and a fix is being implemented.

Partial Outage

Sep <var data-var='date'>20</var>, <var data-var='time'>10:58</var> CDT Resolved - Jamf has confirmed that API issues have been resolved. Sep <var data-var='date'>20</var>, <var data-var='time'>09:36</var> CDT Monitoring - At approximately 12:30AM EST on September 20th, 2025, Jamf pushed an update to version 11.20.x for Jamf Pro Cloud across a number of tenants. This update introduced breaking changes to Jamf’s API may cause disruptions the Beyond Identity and Jamf API integration. Jamf has acknowledged this as a defect and opened a P1 case (PI141237). Jamf is currently executing remediation efforts. During this period, customers may experience degraded performance in their Jamf Pro instance. For any questions to the Beyond Identity team, please contact: support@beyondidentity.com

Jamf Partial API Outage

Aug <var data-var='date'> 5</var>, <var data-var='time'>17:14</var> CDT Resolved - We have validated that Microsoft's fix for incorrectly flagging our Platform Authenticator installers has been released and propagated. Downloads for 2.106 will be re-enabled on Wednesday, August 6th. Aug <var data-var='date'> 4</var>, <var data-var='time'>15:50</var> CDT Update - We are continuing to work on a fix for this issue. Aug <var data-var='date'> 4</var>, <var data-var='time'>15:05</var> CDT Identified - Microsoft has confirmed that the files previously flagged by Defender were false positives. Updated definitions are currently being propagated across their systems and are expected to be fully deployed within the next 12 hours. Once we are confident that the Microsoft Defender security definitions have completely propagated, we will re-enable downloads of the latest Windows Platform Authenticator. The currently available version, 2.104.0, is available for download. We appreciate your patience and will provide another update once we have confidence that the security definitions have propagated. Aug <var data-var='date'> 4</var>, <var data-var='time'>10:31</var> CDT Update - We continue to investigate the issue and we have paused downloads of both the EXE and MSI variants of the Platform Authenticator version 2.106.0-5 installer for Windows. We have opened support cases with Microsoft to investigate the flagging of these installers. Aug <var data-var='date'> 4</var>, <var data-var='time'>08:40</var> CDT Investigating - Beyond Identity is aware of and investigating an issue with the latest Platform Authenticator (version 2.106) being quarantined by the latest version of Microsoft Windows Defender.

Platform Authenticator v2.106 Quarantined by Windows Defender

Jun <var data-var='date'>14</var>, <var data-var='time'>02:00</var> CDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>14</var>, <var data-var='time'>00:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>10</var>, <var data-var='time'>17:31</var> CDT Update - We will be undergoing scheduled maintenance during this time. Jun <var data-var='date'>10</var>, <var data-var='time'>14:32</var> CDT Scheduled - Update: Change In Scope Affected Services: Infrastructure We will be performing a brief maintenance update at this time. During this window, we do not expect any disruption to our services.

Planned Infrastructure Upgrades

May <var data-var='date'>28</var>, <var data-var='time'>09:16</var> CDT Resolved - This incident has been resolved. Customers will receive an RCA via email. May <var data-var='date'>27</var>, <var data-var='time'>08:57</var> CDT Monitoring - A fix has been implemented and we are monitoring the results May <var data-var='date'>27</var>, <var data-var='time'>08:36</var> CDT Identified - The issue has been identified and a fix is being implemented

May <var data-var='date'>16</var>, <var data-var='time'>15:12</var> CDT Completed - The scheduled maintenance has been postponed. May <var data-var='date'>14</var>, <var data-var='time'>21:13</var> CDT Scheduled - Affected Services: Authentication We will be performing a brief maintenance update that will result in up to 1 minute of authentication downtime. During this window, users may temporarily be unable to log in or authenticate with our systems. All other services will remain operational.

Planned Infrastructure Upgrade

May <var data-var='date'> 6</var>, <var data-var='time'>22:10</var> CDT Completed - The scheduled maintenance has been completed. May <var data-var='date'> 6</var>, <var data-var='time'>22:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 6</var>, <var data-var='time'>08:24</var> CDT Scheduled - Scheduled Start: 11pm EST 5/6/25 Affected Services: Authentication We will be performing a brief maintenance update that will result in up to 1 minute of authentication downtime. During this window, users may temporarily be unable to log in or authenticate with our systems. All other services will remain operational.

Apr <var data-var='date'>23</var>, <var data-var='time'>09:13</var> CDT Resolved - Please update your Android Beyond Identity Apps to the Latest version, and it will resolve the issue. Apr <var data-var='date'>22</var>, <var data-var='time'>10:28</var> CDT Update - We are continuing to investigate this issue. Apr <var data-var='date'>18</var>, <var data-var='time'>12:00</var> CDT Investigating - We are investigating reports of the newest version of the Android Product authenticator having trouble registering new passkeys with specific tenant configurations.

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Is Beyond Identity down?

Beyond Identity status is UP

Lastest published events

****EU Only**** Scheduled Maintenance

Scheduled Maintenance

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Beyond Identity Services, Components and Regions

Recent Beyond Identity events

Scheduled Maintenance

****EU Only**** Scheduled Maintenance

Scheduled Maintenance

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EU Only Scheduled Maintenance

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5 monitors included!