Jan <var data-var='date'>31</var>, <var data-var='time'>19:19</var> EST Resolved - This incident has been resolved.Jan <var data-var='date'>31</var>, <var data-var='time'>18:54</var> EST Identified - The issue has been identified and a fix is being implemented.Jan <var data-var='date'>31</var>, <var data-var='time'>18:53</var> EST Investigating - We are currently investigating this issue.

Apple Pay Processing Issues

Jan <var data-var='date'>19</var>, <var data-var='time'>21:00</var> EST Resolved - On the evening of 1/19/26 at 7:00PM, we experienced an issue with Reservations that caused issues with the online booking widget and iPad application. Our team worked as quickly as possible to resolve this issue and and we were back up and running at 8:05PM on 1/19/26. Thank you very much for your patience.

BentoBox is back in business!

Dec <var data-var='date'>19</var>, <var data-var='time'>13:41</var> EST Resolved - Front has reported the incident as resolved. Support email and messaging services are restored.Dec <var data-var='date'>19</var>, <var data-var='time'>12:51</var> EST Monitoring - Front has implemented a fix and is monitoring the results.Dec <var data-var='date'>19</var>, <var data-var='time'>10:59</var> EST Identified - The service used by our Customer Service team, Front, is experiencing an outage. Our team might be slower to respond.

Front is experiencing an outage impacting Customer Support email and messaging.

Nov <var data-var='date'>21</var>, <var data-var='time'>10:25</var> EST Resolved - On November 21st at approximately 8:30am ET, we were notified of an issue impacting Online Ordering stores and preventing some diners from checking out. Our team worked as quickly as possible to resolve the issue, and service was fully restored by 9:17am ET. Thank you very much for your patience.Nov <var data-var='date'>21</var>, <var data-var='time'>09:29</var> EST Monitoring - A fix has been implemented and we are monitoring the results. We will continue to post updates when they become available. Thank you for your patience.Nov <var data-var='date'>21</var>, <var data-var='time'>09:28</var> EST Identified - Clover Hospitality engineering teams have identified the underlying issue and is working on a fix. We will post updates when they become available. Thank you for your patience.Nov <var data-var='date'>21</var>, <var data-var='time'>09:03</var> EST Investigating - Clover Hospitality is currently experiencing an issue that is preventing some Online Ordering diners from accessing checkout. Our engineering team is actively investigating the issue as quickly as possible. We will provide another update as soon as possible. Thank you for your patience.

Clover Hospitality is experiencing an issue that is preventing some Online Ordering diners from accessing checkout.

Oct <var data-var='date'>20</var>, <var data-var='time'>18:10</var> EDT Resolved - On October 20th, we experienced an issue with AWS that caused degraded performance with Reporting. We were back up and running at 6:10 PM on October 20th, 2025. Thank you very much for your patience.Oct <var data-var='date'>20</var>, <var data-var='time'>11:50</var> EDT Investigating - Clover Hospitality is currently experiencing an issue that is affecting reporting due to an AWS outage. We will provide another update as soon as possible. Thank you for your patience.

Clover Hospitality is experiencing an issue that is affecting Reporting due to an AWS outage.

Oct <var data-var='date'> 7</var>, <var data-var='time'>10:59</var> EDT Resolved - At 9:05 AM EST, we were first notified of an issue preventing diners from proceeding to checkout on some POS-integrated online ordering stores. Our team worked as quickly as possible to resolve the issue, and service was fully restored by 10:31 AM EST. Thank you for your patience.Oct <var data-var='date'> 7</var>, <var data-var='time'>10:43</var> EDT Monitoring - Clover Hospitality engineering teams have implemented a fix and we are monitoring the results. POS integrated online ordering stores should now be working as expected.Oct <var data-var='date'> 7</var>, <var data-var='time'>09:58</var> EDT Identified - Clover Hospitality engineering teams have identified the underlying issue and is working on a fix. We will post updates when they become available. Thank you for your patience.Oct <var data-var='date'> 7</var>, <var data-var='time'>09:25</var> EDT Investigating - Clover Hospitality is currently experiencing an issue that is affecting checkout for Clover integrated online ordering stores. Our engineering team is actively investigating the issue as quickly as possible. We will provide another update as soon as possible. Thank you for your patience.

Clover Hospitality is experiencing an issue that is affecting checkout for some POS integrated online ordering stores

Oct <var data-var='date'> 3</var>, <var data-var='time'>10:39</var> EDT Resolved - At 9:30 AM EDT on 10/3/2025 we were notified of an issue preventing diners from accessing the checkout page for our e-commerce stores. Our team worked as quickly as possible to resolve this issue and we were back up and running at 9:52 AM EDT on 10/3/2025. Thank you very much for your patience.Oct <var data-var='date'> 3</var>, <var data-var='time'>10:05</var> EDT Monitoring - Clover Hospitality engineering teams have implemented a fix, and the e-commerce checkout pages are now working as expected. We will continue to monitor the situation.Oct <var data-var='date'> 3</var>, <var data-var='time'>09:54</var> EDT Identified - Clover Hospitality engineering teams have identified the underlying issue and is working on a fix. Please note that this only impacts the checkout pages of our e-commerce modules. We will post updates when they become available. Thank you for your patience.Oct <var data-var='date'> 3</var>, <var data-var='time'>09:44</var> EDT Investigating - Clover Hospitality is currently experiencing an issue that is affecting our e-commerce checkout pages. Our engineering team is actively investigating the issue as quickly as possible. We will provide another update as soon as possible. Thank you for your patience.

Clover Hospitality is experiencing an issue that is affecting the checkout page for all e-commerce modules.

Oct <var data-var='date'> 3</var>, <var data-var='time'>03:59</var> EDT Resolved - We experienced an issue that caused timeouts in the BentoBox Backend and E-commerce stores. Our team worked as quickly as possible to resolve this issue, and we were back up and running on 10/03 at 3:53 AM EDT. Thank you very much for your patience.Oct <var data-var='date'> 3</var>, <var data-var='time'>03:52</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Oct <var data-var='date'> 3</var>, <var data-var='time'>03:51</var> EDT Identified - The issue has been identified, and a fix is being implemented.Oct <var data-var='date'> 3</var>, <var data-var='time'>01:45</var> EDT Investigating - BentoBox Backend and E-commerce stores are currently experiencing partial outages, with some requests not reaching our servers and resulting in timeouts. Our engineering team is actively investigating and working to resolve the issue. We apologize for the inconvenience and appreciate your patience.

Partial outage in BentoBox Backend and E-commerce stores

Aug <var data-var='date'>15</var>, <var data-var='time'>17:53</var> EDT Resolved - Clover has resolved the issue and all Clover systems are working as expected as of 17:39EST on August 15. Thank you very much for your patience.Aug <var data-var='date'>15</var>, <var data-var='time'>13:50</var> EDT Investigating - Clover has reported an issue impacting e-commerce products, that may include Clover Payments and Clover POS-integrated customers. Link to the Clover status page: https://status.clover.com/ We will continue to monitor the outage and will update this status page when the issue is resolved. We sincerely apologize for any inconvenience this may cause.

Clover E-Commerce Issue

Jun <var data-var='date'>12</var>, <var data-var='time'>17:21</var> EDT Resolved - Clover has resolved the issue and is back up and running on June 12 at 5:21pm. Thank you very much for your patience.Jun <var data-var='date'>12</var>, <var data-var='time'>14:39</var> EDT Identified - Clover has reported an issue with its service that is impacting BentoBox customers using Clover for POS and/or payment processing. Link to the Clover status page: https://status.clover.com/ BentoBox will continue to monitor the outage and will update this status page when the issue is resolved. We sincerely apologize for any inconvenience this may cause.

Jun <var data-var='date'> 6</var>, <var data-var='time'>15:59</var> EDT Resolved - At 2:49 PM EST on June 6, 2025, we were alerted to an issue with our database that caused degraded performance across BentoBox backends and e-commerce portals. Our team worked as quickly as possible to resolve this issue and and we were back up and running at 3:20 PM EST. Thank you very much for your patience.Jun <var data-var='date'> 6</var>, <var data-var='time'>15:36</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Services for BentoBox backends and e-commerce portals should be back up and running.Jun <var data-var='date'> 6</var>, <var data-var='time'>15:31</var> EDT Identified - Our engineering team has identified the issue and is working to resolve this immediately. Again, we're very sorry for the inconvenience.Jun <var data-var='date'> 6</var>, <var data-var='time'>15:27</var> EDT Investigating - We are currently investigating a database outage that is impacting BentoBox services. We will provide updates as soon as possible.

Bentobox Services Down

Mar <var data-var='date'>19</var>, <var data-var='time'>20:11</var> EDT Resolved - This incident has been resolved.Mar <var data-var='date'>19</var>, <var data-var='time'>20:01</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>19</var>, <var data-var='time'>19:50</var> EDT Identified - The issue has been identified and a fix is being implemented.Mar <var data-var='date'>19</var>, <var data-var='time'>19:48</var> EDT Investigating - BentoBox is currently experiencing performance issues that are affecting e-commerce stores' ability to load. Our engineering team is actively working to investigate the issue as quickly as possible. We're very sorry for the inconvenience and appreciate your patience as we work through this.

BentoBox e-commerce stores are experiencing high load times

Mar <var data-var='date'>19</var>, <var data-var='time'>17:34</var> EDT Resolved - As of 14:50 pm EDT, the issue affecting customer websites, backends, and e-commerce stores' ability to load has now been resolved. Due to an outage with one of our 3rd party platforms Snowflake, features like Best Sellers and Upsell on our e-commerce products, as well as revenue and diner insights on the BentoBox dashboard, are still being affected. If you'd like to monitor Snowflake's status, you can visit this page: https://status.snowflake.com/Mar <var data-var='date'>19</var>, <var data-var='time'>14:50</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>19</var>, <var data-var='time'>13:53</var> EDT Identified - This issue has been identified and a fix is being implemented.Mar <var data-var='date'>19</var>, <var data-var='time'>13:36</var> EDT Update - We are continuing to investigate this issue.Mar <var data-var='date'>19</var>, <var data-var='time'>12:30</var> EDT Investigating - BentoBox is currently experiencing an issue that is affecting customer websites, backends, and e-commerce stores' ability to load. Our engineering team is actively working to investigate the issue as quickly as possible. We're very sorry for the inconvenience and appreciate your patience as we work through this.

BentoBox websites, backends and e-commerce stores are currently not loading

Mar <var data-var='date'> 6</var>, <var data-var='time'>16:49</var> EST Resolved - This incident has been resolved.Mar <var data-var='date'> 6</var>, <var data-var='time'>16:44</var> EST Identified - Clover has reported an issue with its service that is impacting BentoBox customers using Clover for POS and/or payment processing. Link to the Clover status page: https://status.clover.com/ BentoBox will continue to monitor the outage and will update this status page when the issue is resolved. We sincerely apologize for any inconvenience this may cause.

Clover e-Commerce Issue

Dec <var data-var='date'>12</var>, <var data-var='time'>10:02</var> EST Resolved - This incident has been resolved. Note: Instagram users must disconnect and reconnect existing integrations to grant updated permissions. The app now only supports Instagram Business accounts. Personal account users need to update their account type.Dec <var data-var='date'>11</var>, <var data-var='time'>11:47</var> EST Update - We are in the process of submitting a Meta app review to gain advanced access for Instagram Business. We expect a response by 12/12 so our fix can be committed.Dec <var data-var='date'>10</var>, <var data-var='time'>11:34</var> EST Identified - The issue has been identified and a fix is being implemented.Dec <var data-var='date'>10</var>, <var data-var='time'>11:00</var> EST Investigating - Our engineering team is investigating the issue and is working to resolve this immediately. Again, we're very sorry for the inconvenience.

Instagram grids are not rendering on Bentobox websites

Oct <var data-var='date'>29</var>, <var data-var='time'>16:25</var> EDT Resolved - Today, we experienced an issue that caused issues with some users attempting to log in to the BentoBox Backend. Our team worked as quickly as possible to resolve this issue and and we were back up and running on 10/29 at 4:06 PM EST. Thank you very much for your patience.Oct <var data-var='date'>29</var>, <var data-var='time'>16:04</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Oct <var data-var='date'>29</var>, <var data-var='time'>15:55</var> EDT Identified - The issue has been identified and a fix is being implemented.Oct <var data-var='date'>29</var>, <var data-var='time'>15:38</var> EDT Investigating - BentoBox is currently experiencing an issue that is effecting some users logging in to the BentoBox platform. Our engineering team is actively working to investigate the issue as quickly as possible. We're very sorry for the inconvenience and appreciate your patience as we work through this.

Issues with logging into BentoBox Backend for some users

Oct <var data-var='date'> 2</var>, <var data-var='time'>18:19</var> EDT Resolved - Customers Backends were not available for 7 minutes. Our engineering team had identified the issue on October 2 at 6:12 pm EST and it was resolved at 6:19 pm EST. We are sorry for the inconvenience.

BentoBox Backend was down for 7 minutes on 10/2

Jul <var data-var='date'>22</var>, <var data-var='time'>09:18</var> EDT Resolved - The Meta Apps Integrations issue has been resolved and reactivated as of 9:12 AM EDT this morning.Jul <var data-var='date'>19</var>, <var data-var='time'>11:04</var> EDT Identified - We are aware that the Meta Apps Integrations are currently disabled. We are working with Meta to resolve the issue as soon as possible.

Meta Apps Integrations are disabled

Jul <var data-var='date'>19</var>, <var data-var='time'>08:13</var> EDT Resolved - We have been notified that Campaign Monitor's outage has been resolved as of 8:13 AM EDT. Their status page can be viewed here: https://status.campaignmonitor.com/incident/554595. We have been monitoring on our end and we don't see any additional errors from Campaign Monitor.Jul <var data-var='date'>19</var>, <var data-var='time'>00:38</var> EDT Identified - The current Microsoft outage has affected our third party contact form processor, Campaign Monitor. Therefore, any diners signed up for email marketing and newletter subscriptions might not have received expected emails this morning. We are actively monitoring and will follow up when this issue has been resolved.

Microsoft Outage Impacting 3rd Party Integrations

Jul <var data-var='date'>10</var>, <var data-var='time'>13:57</var> EDT Resolved - On the afternoon of July 10, we experienced an issue with Clover Payments that prevented checkout for some of our e-commerce customers. Our team worked as quickly as possible to resolve this issue and and we were back up and running on July 10th, 1:37 EDT. Thank you very much for your patience. You can view more information on the incident here: https://status.clover.com/Jul <var data-var='date'>10</var>, <var data-var='time'>13:38</var> EDT Investigating - BentoBox is currently affected by an outage with Clover Payments. Our engineering team is actively working to investigate the issue as quickly as possible. We're very sorry for the inconvenience and appreciate your patience as we work through this.

BentoBox Customers with Clover Payments May be Experiencing an Outage

Jun <var data-var='date'>25</var>, <var data-var='time'>13:49</var> EDT Resolved - Today, we experienced an issue with our E-commerce, Online Ordering, and Pre-Order & Catering stores that caused an error during checkout. Our team worked as quickly as possible to resolve this issue and and we were back up and running at 06/25 at 1:50 PM EST. Thank you very much for your patience.Jun <var data-var='date'>25</var>, <var data-var='time'>13:01</var> EDT Identified - Our engineering team had identified the issue and is working to resolve this immediately. Again, we're very sorry for the inconvenience.Jun <var data-var='date'>25</var>, <var data-var='time'>12:23</var> EDT Investigating - BentoBox is currently experiencing an issue that is effecting Online Ordering, Catering, and eCommerce store checkouts. Our engineering team is actively working to investigate the issue as quickly as possible. We're very sorry for the inconvenience and appreciate your patience as we work through this.

Some Online Ordering, Catering, and eCommerce stores are experiencing errors upon checkout

Jun <var data-var='date'>21</var>, <var data-var='time'>11:05</var> EDT Resolved - As of 10:32 EST on June 21st, our DoorDash partner has confirmed that their main service disruption was resolved. For more details on this incident, please visit their status page: https://doordash.statuspage.io/Jun <var data-var='date'>21</var>, <var data-var='time'>10:30</var> EDT Monitoring - Our DoorDash partner is currently experiencing a disruption to their services, preventing delivery orders at checkout for some users. Please refer to the DoorDash Status Page as we continue to monitor, https://doordash.statuspage.io/ We're very sorry for the inconvenience and appreciate your patience.

DoorDash Partner Services Disruption

May <var data-var='date'> 9</var>, <var data-var='time'>12:30</var> EDT Resolved - At 10:29 AM ET on 5/9/24, we experienced an issue that caused the file uploader to fail for some BentoBox users. Our team worked as quickly as possible to resolve this issue and and we were back up and running at 12:23 PM ET. Thank you very much for your patience.May <var data-var='date'> 9</var>, <var data-var='time'>12:23</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.May <var data-var='date'> 9</var>, <var data-var='time'>11:28</var> EDT Identified - Our engineering team has identified the issue affecting the file uploader and is working to resolve this immediately. Again, we're very sorry for the inconvenience.May <var data-var='date'> 9</var>, <var data-var='time'>10:58</var> EDT Investigating - BentoBox is currently experiencing an issue that is effecting the File Uploader functionality. Our engineering team is actively working to investigate the issue as quickly as possible. We're very sorry for the inconvenience and appreciate your patience as we work through this.

Some BentoBox users are unable to use the file uploader

Apr <var data-var='date'> 8</var>, <var data-var='time'>11:45</var> EDT Resolved - This incident has been resolved.Apr <var data-var='date'> 8</var>, <var data-var='time'>11:34</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'> 8</var>, <var data-var='time'>11:34</var> EDT Update - We are continuing to investigate this issue.Apr <var data-var='date'> 8</var>, <var data-var='time'>11:30</var> EDT Investigating - We are currently investigating this issue.

CMS Downtime.

Mar <var data-var='date'> 6</var>, <var data-var='time'>11:33</var> EST Resolved - At 10:26 AM ET on 3/6, our engineering team identified an issue impacting some users’ ability to log into BentoBox. Our team worked quickly to resolve the issue, and we were back up and running at 11:19 AM ET. Thank you for your patience.Mar <var data-var='date'> 6</var>, <var data-var='time'>11:04</var> EST Investigating - BentoBox is currently experiencing an issue impacting users' ability to log into BentoBox. Our engineering team is actively working to investigate the issue as quickly as possible. We're very sorry for the inconvenience and appreciate your patience as we work through this.

Is BentoBox down?

BentoBox status is UP

Lastest published events

Apple Pay Processing Issues

BentoBox is back in business!

Front is experiencing an outage impacting Customer Support email and messaging.

BentoBox Services, Components and Regions

Recent BentoBox events

Apple Pay Processing Issues

BentoBox is back in business!

Front is experiencing an outage impacting Customer Support email and messaging.

Clover Hospitality is experiencing an issue that is preventing some Online Ordering diners from accessing checkout.

Clover Hospitality is experiencing an issue that is affecting Reporting due to an AWS outage.

Clover Hospitality is experiencing an issue that is affecting checkout for some POS integrated online ordering stores

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Is BentoBox down?

BentoBox status is UP

Lastest published events

Apple Pay Processing Issues

BentoBox is back in business!

Front is experiencing an outage impacting Customer Support email and messaging.

BentoBox Services, Components and Regions

Recent BentoBox events

Apple Pay Processing Issues

BentoBox is back in business!

Front is experiencing an outage impacting Customer Support email and messaging.

Clover Hospitality is experiencing an issue that is preventing some Online Ordering diners from accessing checkout.

Clover Hospitality is experiencing an issue that is affecting Reporting due to an AWS outage.

Clover Hospitality is experiencing an issue that is affecting checkout for some POS integrated online ordering stores

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!