May <var data-var='date'>21</var>, <var data-var='time'>16:02</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>21</var>, <var data-var='time'>14:27</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>21</var>, <var data-var='time'>14:26</var> UTC Scheduled - We are adding new features to the SecureEdge platform. No downtime is expected during the update and site devices will be unaffected during this process.

SecureEdge Maintenance

May <var data-var='date'>21</var>, <var data-var='time'>14:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>21</var>, <var data-var='time'>10:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>20</var>, <var data-var='time'>12:38</var> UTC Scheduled - We are adding new features to the SecureEdge platform. No downtime is expected during the update and site devices will be unaffected during this process.

May <var data-var='date'>18</var>, <var data-var='time'>14:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>18</var>, <var data-var='time'>10:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>12</var>, <var data-var='time'>08:06</var> UTC Scheduled - We are adding new features to the SecureEdge platform. No downtime is expected during the update and site devices will be unaffected during this process.

May <var data-var='date'>16</var>, <var data-var='time'>01:39</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>15</var>, <var data-var='time'>12:26</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>15</var>, <var data-var='time'>10:12</var> UTC Investigating - We are currently investigating this issue.

BAC - Some Users are unable manage appliances from the portal

May <var data-var='date'>15</var>, <var data-var='time'>03:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>15</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>13</var>, <var data-var='time'>16:00</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

BCAS UI Maintenance (US Region)

May <var data-var='date'>14</var>, <var data-var='time'>21:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>14</var>, <var data-var='time'>18:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>13</var>, <var data-var='time'>15:52</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

BCAS UI Maintenance (EU Region)

May <var data-var='date'>13</var>, <var data-var='time'>07:31</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>13</var>, <var data-var='time'>04:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>12</var>, <var data-var='time'>13:36</var> UTC Scheduled - We will be performing scheduled maintenance on Barracuda Email Gateway Defense (EGD). Region(s) Affected: [US / UK / DE / AU / CA / IN] During this maintenance window, the EGD management console may be temporarily unavailable. We expect no data loss. All services will be fully restored upon completion. We apologize for any inconvenience and appreciate your patience. — Barracuda Networks

Barracuda Email Gateway Defense — Scheduled Maintenance

May <var data-var='date'>13</var>, <var data-var='time'>07:30</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>13</var>, <var data-var='time'>04:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>12</var>, <var data-var='time'>10:49</var> UTC Update - We will be undergoing scheduled maintenance during this time. May <var data-var='date'>12</var>, <var data-var='time'>10:49</var> UTC Scheduled - During this period, BAC application will not be available (Cloud backup and BAC web interface will be down). We recommend planning your activities around the maintenance window accordingly. CPL/ATP services are not expected to be impacted.

Scheduled Maintenance for Barracuda Appliance Control (BAC)

May <var data-var='date'>13</var>, <var data-var='time'>14:34</var> UTC Update - We are continuing to monitor for any further issues. May <var data-var='date'>12</var>, <var data-var='time'>18:41</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>12</var>, <var data-var='time'>15:39</var> UTC Identified - PDUs (Power Distribution Units) went out in the US datacenter, causing a large number of RDX hosts to go offline. The vendor and our team are working to replace failed units as quickly as possible, however some customers may experience an inability to search and/or exports while the hardware is restored. There is no data loss associated with this incident.

Barracuda Cloud Archiving (BCAS) - Hardware Outage - US Region

May <var data-var='date'> 6</var>, <var data-var='time'>14:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'> 6</var>, <var data-var='time'>12:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 5</var>, <var data-var='time'>12:58</var> UTC Scheduled - We are adding new features to the SecureEdge platform. No downtime is expected during the update and site devices will be unaffected during this process.

May <var data-var='date'> 1</var>, <var data-var='time'>20:03</var> UTC Resolved - This issue has been resolved for all customers and mail processing has been restored to full capacity. All items are now available for search results. May <var data-var='date'> 1</var>, <var data-var='time'>15:25</var> UTC Monitoring - Mail processing service has been restored for nearly all customers with a very small set of affected items remaining. We are continuing to work towards resolution for those remaining items. Apr <var data-var='date'>30</var>, <var data-var='time'>07:54</var> UTC Identified - Mail processing service is currently degraded for some customers in the US region. Engineering has identified the issue and is working to restore full capacity to the service. Message ingestion is unaffected, but new items and some search results may be unavailable until service is restored.

Mail processing degraded in US region

Apr <var data-var='date'>28</var>, <var data-var='time'>18:27</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>28</var>, <var data-var='time'>18:22</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>28</var>, <var data-var='time'>17:37</var> UTC Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>28</var>, <var data-var='time'>14:17</var> UTC Update - We are continuing to investigate this issue. Apr <var data-var='date'>28</var>, <var data-var='time'>14:14</var> UTC Investigating - An issue has been identified with our configuration propagation taking much longer than expected. We are working on identifying the problem - there will be no associated downtime for the applications hosted. Please stay tuned for more updates on this issue as we continue to make progress and ensure normal stability of operations.

WAF-as-a-Service : Issues with configuration propagation

Apr <var data-var='date'>27</var>, <var data-var='time'>20:53</var> UTC Resolved - Our Datalake vendor has restored the Compute service, however there is no impact to our logs ingestion service in XDR. Hence, closing this incident Apr <var data-var='date'>27</var>, <var data-var='time'>20:07</var> UTC Investigating - Barracuda XDR is currently experiencing an issue with log ingestion into the XDR platform, which is impacting customers globally. Our engineering team is actively engaged with Databricks support to resolve this matter. We recognize the potential impact this may have on your business operations and remain fully committed to restoring full functionality as quickly as possible. Further updates will be provided once the root cause has been identified. Thank you for your patience and understanding.

Barracuda XDR - Service Disruption

Apr <var data-var='date'>23</var>, <var data-var='time'>14:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>23</var>, <var data-var='time'>10:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>21</var>, <var data-var='time'>12:38</var> UTC Scheduled - We are adding new features to the SecureEdge platform. No downtime is expected during the update and site devices will be unaffected during this process.

Apr <var data-var='date'>23</var>, <var data-var='time'>09:31</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>23</var>, <var data-var='time'>09:15</var> UTC Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>23</var>, <var data-var='time'>09:15</var> UTC Investigating - We are currently investigating this issue.

Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption

Apr <var data-var='date'>22</var>, <var data-var='time'>01:20</var> UTC Resolved - This incident has been resolved by the datalake vendor, and the impacted service is fully operational Apr <var data-var='date'>21</var>, <var data-var='time'>21:22</var> UTC Monitoring - Our engineering team has worked with the datalake vendor to restore service in the Canada region, and the log ingestion service is now operating normally. We will continue to monitor the system closely to ensure it remains fully operational. Apr <var data-var='date'>21</var>, <var data-var='time'>20:56</var> UTC Investigating - Barracuda XDR is currently experiencing an issue affecting the ingestion of logs into the XDR platform, which is impacting customers in the Canada region. Our engineering team is actively working with Databricks Support to investigate and resolve this matter. We acknowledge the potential impact on your business operations and want to assure you that we are fully committed to restoring full functionality as quickly as possible. Further updates will be provided once the root cause has been identified. Thank you for your patience and understanding.

Barracuda XDR - Log ingestion service disruption (Canada)

Apr <var data-var='date'>20</var>, <var data-var='time'>20:10</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>20</var>, <var data-var='time'>18:10</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>20</var>, <var data-var='time'>13:09</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

BCAS UI Maintenance (EW2 - UK Region)

Apr <var data-var='date'>18</var>, <var data-var='time'>17:59</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>18</var>, <var data-var='time'>17:56</var> UTC Verifying - Verification is currently underway for the maintenance items. Apr <var data-var='date'>18</var>, <var data-var='time'>17:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>15</var>, <var data-var='time'>21:41</var> UTC Scheduled - Specific MSP services will undergo scheduled maintenance on April 18, 13:00 - 14:00 ET. During this scheduled maintenance the following services will be unavailable or not fully functional in the Americas region for up to 30 minutes. •	ECHOplatform portal and APIs •	Intronis Backup •	MSP App

MSP Services Maintenance in the Americas Region

Apr <var data-var='date'>17</var>, <var data-var='time'>02:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>17</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>16</var>, <var data-var='time'>13:19</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

BCAS UI Maintenance (CC1 - Canada Region)

Apr <var data-var='date'>16</var>, <var data-var='time'>16:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>16</var>, <var data-var='time'>14:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>15</var>, <var data-var='time'>16:29</var> UTC Update - We will be undergoing scheduled maintenance during this time. Apr <var data-var='date'>15</var>, <var data-var='time'>16:28</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

BCAS UI Maintenance (APAC - AS2 - Sydney Region)

Apr <var data-var='date'>16</var>, <var data-var='time'>14:01</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>16</var>, <var data-var='time'>10:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>14</var>, <var data-var='time'>08:32</var> UTC Scheduled - We are adding new features to the SecureEdge platform. No downtime is expected during the update and site devices will be unaffected during this process.

Apr <var data-var='date'>16</var>, <var data-var='time'>06:37</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>15</var>, <var data-var='time'>18:13</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>15</var>, <var data-var='time'>18:01</var> UTC Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>15</var>, <var data-var='time'>16:48</var> UTC Investigating - We are experiencing issues with the secureedge service. We are investigating the issue.

SecureEdge Outage

Apr <var data-var='date'>16</var>, <var data-var='time'>02:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>16</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>15</var>, <var data-var='time'>16:32</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Apr <var data-var='date'>14</var>, <var data-var='time'>16:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>14</var>, <var data-var='time'>14:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>13</var>, <var data-var='time'>16:18</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

BCAS UI Maintenance (India Region)

Apr <var data-var='date'>11</var>, <var data-var='time'>14:21</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>11</var>, <var data-var='time'>13:59</var> UTC Verifying - Verification is currently underway for the maintenance items. Apr <var data-var='date'> 8</var>, <var data-var='time'>20:48</var> UTC Scheduled - Specific MSP services will undergo scheduled maintenance on April 11, 14:00 - 15:00 GMT. During this scheduled maintenance the following services will be unavailable or not fully functional for Europe and APAC regions for up to 15 minutes. •	ECHOplatform portal and APIs •	Intronis Backup •	MSP App

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SecureEdge Maintenance

SecureEdge Maintenance

SecureEdge Maintenance

Barracuda Networks Services, Components and Regions

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SecureEdge Maintenance

SecureEdge Maintenance

SecureEdge Maintenance

BAC - Some Users are unable manage appliances from the portal

BCAS UI Maintenance (US Region)

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Is Barracuda Networks down?

Barracuda Networks status is UP

Lastest published events

SecureEdge Maintenance

SecureEdge Maintenance

SecureEdge Maintenance

Barracuda Networks Services, Components and Regions

Recent Barracuda Networks events

SecureEdge Maintenance

SecureEdge Maintenance

SecureEdge Maintenance

BAC - Some Users are unable manage appliances from the portal

BCAS UI Maintenance (US Region)

BCAS UI Maintenance (EU Region)

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5 monitors included!