Jul <var data-var='date'> 7</var>, <var data-var='time'>17:40</var> UTC Resolved - This incident has been resolved, and the visibility of impacted data sources within the XDR dashboard (CSD) is now fully operational Jul <var data-var='date'> 7</var>, <var data-var='time'>17:24</var> UTC Monitoring - We have successfully implemented a solution to address the data source visibility issue within the XDR Dashboard. We will continue to monitor the system to ensure it is fully operational. Jul <var data-var='date'> 6</var>, <var data-var='time'>15:15</var> UTC Identified - Barracuda XDR is currently experiencing an issue that is impacting the visibility of data sources within the XDR Dashboard (CSD). Consequently, log degradation alerts generated since July 4th may be incorrectly reported as false positives. The affected data sources include Cloud, Endpoint, and Email integrations. Our Engineering team has identified the root cause as a failure in the API communication with the data lake and is actively working to implement a resolution. We recognize the potential impact this issue may have on your operations and are committed to restoring full functionality as quickly as possible. We would also like to confirm that this issue does not affect event ingestion or signal detection capabilities within the XDR platform.

Barracuda XDR - Service Disruption on datasources visibility in dashboard

Jul <var data-var='date'> 7</var>, <var data-var='time'>13:21</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'> 7</var>, <var data-var='time'>12:22</var> UTC Investigating - We are currently investigating the issue.

SAT Main Website Unavailable

Jul <var data-var='date'> 2</var>, <var data-var='time'>15:11</var> UTC Resolved - The engineering investigation is complete.  The incident was caused by a datacenter device failure which has been addressed.  Mail items which were deferred during the incident are now processed and available for search. Jul <var data-var='date'> 2</var>, <var data-var='time'>01:40</var> UTC Update - Mail processing service has been restored, but investigation is ongoing. We will provide further information as it becomes available. Jul <var data-var='date'> 1</var>, <var data-var='time'>23:40</var> UTC Investigating - The Barracuda Cloud Archiving Service is experiencing delayed mail processing for customers in the US region. All items are successfully received and stored, but new mail items may not be visible in search results. An engineering investigation is in progress & updates will follow as soon as information is available.

Mail processing delayed in US region

Jul <var data-var='date'> 2</var>, <var data-var='time'>09:06</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'> 2</var>, <var data-var='time'>03:27</var> UTC Monitoring - We are monitoring the results. Jul <var data-var='date'> 2</var>, <var data-var='time'>03:25</var> UTC Investigating - We are currently investigating this issue.

Email Gateway Defense attachment file scanning partially impacted in the Australia region

Jul <var data-var='date'> 1</var>, <var data-var='time'>18:00</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 1</var>, <var data-var='time'>14:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>30</var>, <var data-var='time'>15:46</var> UTC Scheduled - We are adding new features to the SecureEdge platform. No downtime is expected during the update and site devices will be unaffected during this process.

SecureEdge Maintenance

Jun <var data-var='date'>24</var>, <var data-var='time'>14:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>24</var>, <var data-var='time'>10:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>22</var>, <var data-var='time'>16:25</var> UTC Update - We will be undergoing scheduled maintenance during this time. Jun <var data-var='date'>22</var>, <var data-var='time'>16:16</var> UTC Scheduled - Infrastructure configuration update. No downtime is expected during the update and site devices will be unaffected during this process.

SecureEdge Platform Maintenance

Jun <var data-var='date'>23</var>, <var data-var='time'>00:24</var> UTC Resolved - We have successfully completed the scheduled system upgrade for the Email Security Events ingestion service in the US region. During the upgrade window, there was a temporary disruption in event ingestion from 06/22/2026 22:48:50 UTC to 06/23/2026 00:06:00 UTC.  We acknowledge the potential impact this interruption may have had on your business operations and would like to assure you that the service has now been fully restored and is operating normally. Jun <var data-var='date'>23</var>, <var data-var='time'>00:24</var> UTC Update - We are continuing to monitor for any further issues. Jun <var data-var='date'>22</var>, <var data-var='time'>21:07</var> UTC Monitoring - Our engineering team will be conducting a scheduled system upgrade to the data streaming solution that supports the Email Security Events Ingestion Service. This maintenance window is expected to be completed within one hour. We anticipate minimal disruption to the affected ingestion service during this period.

Barracuda XDR - Service Disruption on Email events ingestion

Jun <var data-var='date'>18</var>, <var data-var='time'>16:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>18</var>, <var data-var='time'>10:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>16</var>, <var data-var='time'>08:14</var> UTC Scheduled - We are adding new features to the SecureEdge platform. No downtime is expected during the update and site devices will be unaffected during this process.

Jun <var data-var='date'>15</var>, <var data-var='time'>12:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>15</var>, <var data-var='time'>10:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>11</var>, <var data-var='time'>15:07</var> UTC Scheduled - Infrastructure configuration update. No downtime is expected during the update and site devices will be unaffected during this process.

Jun <var data-var='date'>12</var>, <var data-var='time'>13:59</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>13</var>, <var data-var='time'>14:34</var> UTC Update - We are continuing to monitor for any further issues. May <var data-var='date'>12</var>, <var data-var='time'>18:41</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>12</var>, <var data-var='time'>15:39</var> UTC Identified - PDUs (Power Distribution Units) went out in the US datacenter, causing a large number of RDX hosts to go offline. The vendor and our team are working to replace failed units as quickly as possible, however some customers may experience an inability to search and/or exports while the hardware is restored. There is no data loss associated with this incident.

Barracuda Cloud Archiving (BCAS) - Hardware Outage - US Region

Jun <var data-var='date'>11</var>, <var data-var='time'>15:22</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>11</var>, <var data-var='time'>11:27</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>11</var>, <var data-var='time'>10:02</var> UTC Identified - The issue has been identified and a fix is being implemented.

Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption

Jun <var data-var='date'>11</var>, <var data-var='time'>10:01</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>23</var>, <var data-var='time'>09:31</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>23</var>, <var data-var='time'>09:15</var> UTC Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>23</var>, <var data-var='time'>09:15</var> UTC Investigating - We are currently investigating this issue.

Jun <var data-var='date'> 7</var>, <var data-var='time'>11:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 7</var>, <var data-var='time'>07:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 4</var>, <var data-var='time'>09:29</var> UTC Scheduled - WAF-as-a-Service will be undergoing a scheduled maintenance for pushing regular upgrades for the underlying Azure infrastructure. We are expecting no downtime or impact to traffic processing or log propagation during this maintenance.

WAF-as-a-Service Infrastructure Maintenance

Jun <var data-var='date'> 3</var>, <var data-var='time'>22:12</var> UTC Resolved - This incident has been resolved, and the events ingestion is now fully operational Jun <var data-var='date'> 3</var>, <var data-var='time'>20:44</var> UTC Identified - Barracuda XDR is currently experiencing an issue in ingesting the logs into XDR platform which impacts the customers globally. Our engineering has been actively working to address this issue. We acknowledge the potential impact this may have on your business operations and remain fully committed to restoring full functionality as quickly as possible. We will provide further updates once the root-cause is identified. Thank you for your patience and understanding

Barracuda XDR - Service Disruption on events ingestion

Jun <var data-var='date'> 3</var>, <var data-var='time'>13:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 3</var>, <var data-var='time'>10:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 2</var>, <var data-var='time'>16:33</var> UTC Scheduled - Infrastructure configuration update. No downtime is expected during the update and site devices will be unaffected during this process.

May <var data-var='date'>21</var>, <var data-var='time'>16:02</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>21</var>, <var data-var='time'>14:27</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>21</var>, <var data-var='time'>14:26</var> UTC Scheduled - We are adding new features to the SecureEdge platform. No downtime is expected during the update and site devices will be unaffected during this process.

May <var data-var='date'>21</var>, <var data-var='time'>14:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>21</var>, <var data-var='time'>10:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>20</var>, <var data-var='time'>12:38</var> UTC Scheduled - We are adding new features to the SecureEdge platform. No downtime is expected during the update and site devices will be unaffected during this process.

May <var data-var='date'>18</var>, <var data-var='time'>14:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>18</var>, <var data-var='time'>10:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>12</var>, <var data-var='time'>08:06</var> UTC Scheduled - We are adding new features to the SecureEdge platform. No downtime is expected during the update and site devices will be unaffected during this process.

May <var data-var='date'>16</var>, <var data-var='time'>01:39</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>15</var>, <var data-var='time'>12:26</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>15</var>, <var data-var='time'>10:12</var> UTC Investigating - We are currently investigating this issue.

BAC - Some Users are unable manage appliances from the portal

May <var data-var='date'>15</var>, <var data-var='time'>03:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>15</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>13</var>, <var data-var='time'>16:00</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

BCAS UI Maintenance (US Region)

May <var data-var='date'>14</var>, <var data-var='time'>21:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>14</var>, <var data-var='time'>18:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>13</var>, <var data-var='time'>15:52</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

BCAS UI Maintenance (EU Region)

May <var data-var='date'>13</var>, <var data-var='time'>07:31</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>13</var>, <var data-var='time'>04:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>12</var>, <var data-var='time'>13:36</var> UTC Scheduled - We will be performing scheduled maintenance on Barracuda Email Gateway Defense (EGD). Region(s) Affected: [US / UK / DE / AU / CA / IN] During this maintenance window, the EGD management console may be temporarily unavailable. We expect no data loss. All services will be fully restored upon completion. We apologize for any inconvenience and appreciate your patience. — Barracuda Networks

Barracuda Email Gateway Defense — Scheduled Maintenance

May <var data-var='date'>13</var>, <var data-var='time'>07:30</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>13</var>, <var data-var='time'>04:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>12</var>, <var data-var='time'>10:49</var> UTC Update - We will be undergoing scheduled maintenance during this time. May <var data-var='date'>12</var>, <var data-var='time'>10:49</var> UTC Scheduled - During this period, BAC application will not be available (Cloud backup and BAC web interface will be down). We recommend planning your activities around the maintenance window accordingly. CPL/ATP services are not expected to be impacted.

Scheduled Maintenance for Barracuda Appliance Control (BAC)

May <var data-var='date'> 6</var>, <var data-var='time'>14:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'> 6</var>, <var data-var='time'>12:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 5</var>, <var data-var='time'>12:58</var> UTC Scheduled - We are adding new features to the SecureEdge platform. No downtime is expected during the update and site devices will be unaffected during this process.

May <var data-var='date'> 1</var>, <var data-var='time'>20:03</var> UTC Resolved - This issue has been resolved for all customers and mail processing has been restored to full capacity. All items are now available for search results. May <var data-var='date'> 1</var>, <var data-var='time'>15:25</var> UTC Monitoring - Mail processing service has been restored for nearly all customers with a very small set of affected items remaining. We are continuing to work towards resolution for those remaining items. Apr <var data-var='date'>30</var>, <var data-var='time'>07:54</var> UTC Identified - Mail processing service is currently degraded for some customers in the US region. Engineering has identified the issue and is working to restore full capacity to the service. Message ingestion is unaffected, but new items and some search results may be unavailable until service is restored.

Is Barracuda Networks down?

Barracuda Networks status is UP

Lastest published events

Barracuda XDR - Service Disruption on datasources visibility in dashboard

SAT Main Website Unavailable

Mail processing delayed in US region

Barracuda Networks Services, Components and Regions

Recent Barracuda Networks events

Barracuda XDR - Service Disruption on datasources visibility in dashboard

SAT Main Website Unavailable

Mail processing delayed in US region

Email Gateway Defense attachment file scanning partially impacted in the Australia region

SecureEdge Maintenance

SecureEdge Platform Maintenance

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Is Barracuda Networks down?

Barracuda Networks status is UP

Lastest published events

Barracuda XDR - Service Disruption on datasources visibility in dashboard

SAT Main Website Unavailable

Mail processing delayed in US region

Barracuda Networks Services, Components and Regions

Recent Barracuda Networks events

Barracuda XDR - Service Disruption on datasources visibility in dashboard

SAT Main Website Unavailable

Mail processing delayed in US region

Email Gateway Defense attachment file scanning partially impacted in the Australia region

SecureEdge Maintenance

SecureEdge Platform Maintenance

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!