THIS IS A SCHEDULED EVENT Jul <var data-var='date'>29</var>, <var data-var='time'>23:00</var> EDT &nbsp;-&nbsp; Jul <var data-var='date'>30</var>, <var data-var='time'>03:00</var> EDT Jun <var data-var='date'> 8</var>, <var data-var='time'>13:15</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.

Messaging Maintenance - Toll-Free MMS/SMS

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>22</var>, <var data-var='time'>23:00</var> EDT &nbsp;-&nbsp; Jul <var data-var='date'>23</var>, <var data-var='time'>03:00</var> EDT Jun <var data-var='date'> 8</var>, <var data-var='time'>13:14</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>15</var>, <var data-var='time'>23:00</var> EDT &nbsp;-&nbsp; Jul <var data-var='date'>16</var>, <var data-var='time'>03:00</var> EDT Jun <var data-var='date'> 8</var>, <var data-var='time'>13:13</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>14</var>, <var data-var='time'>00:00</var> - <var data-var='time'>06:00</var> EDT Jul <var data-var='date'> 1</var>, <var data-var='time'>14:08</var> EDT Scheduled - Bandwidth will be performing scheduled maintenance in the New York data center. As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the New York data center, redirecting traffic to geo-redundant global data centers. As a result of the traffic removal, customers may observe their voice traffic being routed to/from them through our geo-redundant global data centers. Bandwidth advises customers connecting exclusively to the New York data center to proactively re-route their traffic to our geo-redundant data centers to avoid any possible disruption to services.

Global Data Center Maintenance - New York

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>13</var>, <var data-var='time'>04:00</var> - <var data-var='time'>05:00</var> EDT Jul <var data-var='date'> 1</var>, <var data-var='time'>09:33</var> EDT Scheduled - Bandwidth will be performing maintenance on the Bandwidth Dashboard. During this maintenance window, the Bandwidth Dashboard portal and API will be momentarily inaccessible. During the brief period of inaccessibility, customers will be unable to search inventory, view orders, place orders or perform any other portal/API functions. API calls to the Bandwidth Dashboard will time-out with no response. Outbound API Callbacks to customers (i.e. order updates, port-out notifications, etc.) will be queued for delivery when the maintenance completes.

Bandwidth Dashboard Maintenance

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>8</var>, <var data-var='time'>23:00</var> EDT &nbsp;-&nbsp; Jul <var data-var='date'>9</var>, <var data-var='time'>03:00</var> EDT Jun <var data-var='date'> 8</var>, <var data-var='time'>13:12</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.

Jul <var data-var='date'> 7</var>, <var data-var='time'>23:01</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 6</var>, <var data-var='time'>14:26</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS/SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the provisioning of campaign telephone numbers.

Messaging Maintenance - Campaign Provisioning Delays

Jul <var data-var='date'> 7</var>, <var data-var='time'>23:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 6</var>, <var data-var='time'>10:14</var> EDT Update - We will be undergoing scheduled maintenance during this time. Jul <var data-var='date'> 1</var>, <var data-var='time'>10:48</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS may be encountered.

Messaging Maintenance - Toll Free MMS/SMS

Jul <var data-var='date'> 7</var>, <var data-var='time'>17:56</var> EDT Resolved - This incident has been resolved. Jul <var data-var='date'> 7</var>, <var data-var='time'>16:16</var> EDT Monitoring - Teams are observing expected voice quality and are monitoring for prolonged stability. Jul <var data-var='date'> 7</var>, <var data-var='time'>15:54</var> EDT Investigating - Bandwidth teams are investigating an incident impacting our Atlanta Datacenter and the voice quality of calls transversing this location.

ATL Datacenter Incident

Jul <var data-var='date'> 7</var>, <var data-var='time'>07:00</var> EDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 7</var>, <var data-var='time'>05:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 1</var>, <var data-var='time'>10:47</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.

Messaging Maintenance - Toll Free SMS

Jul <var data-var='date'> 6</var>, <var data-var='time'>11:24</var> EDT Resolved - This incident has been resolved. Jul <var data-var='date'> 6</var>, <var data-var='time'>09:27</var> EDT Investigating - Bandwidth teams are investigating an inbound calling incident to the Swedish number range of: 468446xx. These inbound calls may not complete as expected.

Inbound Calling Incident - Sweden

Jul <var data-var='date'> 6</var>, <var data-var='time'>06:00</var> EDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 6</var>, <var data-var='time'>00:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>26</var>, <var data-var='time'>10:46</var> EDT Scheduled - Bandwidth will be performing scheduled maintenance in the Los Angeles data center. During the maintenance, customers may observe a brief moment where new calls are unable to set up. There is no impact expected to active calls.

Global Data Center Maintenance - Los Angeles

Jul <var data-var='date'> 4</var>, <var data-var='time'>17:00</var> EDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 4</var>, <var data-var='time'>13:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 2</var>, <var data-var='time'>09:51</var> EDT Scheduled - Bandwidth's provider will be performing maintenance in our Singapore market. During the maintenance there may be a brief disruption to a portion of inbound and outbound calls.

Local Market Maintenance - Singapore

Jul <var data-var='date'> 3</var>, <var data-var='time'>17:00</var> EDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 3</var>, <var data-var='time'>13:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>30</var>, <var data-var='time'>14:09</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance in our South Korea market. During the maintenance there will be a brief period when inbound and outbound calling will be disrupted.

Local Market Maintenance - South Korea

Jul <var data-var='date'> 3</var>, <var data-var='time'>00:00</var> EDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 2</var>, <var data-var='time'>22:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 1</var>, <var data-var='time'>10:46</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.

Jul <var data-var='date'> 2</var>, <var data-var='time'>11:45</var> EDT Resolved - This incident has been resolved. Jul <var data-var='date'> 2</var>, <var data-var='time'>07:01</var> EDT Monitoring - Teams are observing expected network performance and will continue to monitor. Jul <var data-var='date'> 2</var>, <var data-var='time'>04:51</var> EDT Investigating - Bandwidth teams are investigating an incident that pactinf Inbound UK based calls. These calls are experiencing one way audio.

Inbound Calling Incident - UK

Jul <var data-var='date'> 2</var>, <var data-var='time'>03:00</var> EDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 1</var>, <var data-var='time'>23:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 8</var>, <var data-var='time'>13:11</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.

Jul <var data-var='date'> 1</var>, <var data-var='time'>14:41</var> EDT Resolved - This incident has been resolved. Jul <var data-var='date'> 1</var>, <var data-var='time'>12:54</var> EDT Monitoring - Teams are observing expected port order behavior and will monitor for stability. Jul <var data-var='date'> 1</var>, <var data-var='time'>12:00</var> EDT Investigating - Bandwidth teams are investigating an incident impacting the timely completion of Toll Free Port orders. Teams are working to resolve this incident.

Toll Free Porting Delays

Jun <var data-var='date'>30</var>, <var data-var='time'>23:26</var> EDT Resolved - This incident has been resolved. Jun <var data-var='date'>30</var>, <var data-var='time'>22:08</var> EDT Monitoring - Teams are observing expected messaging behavior. We will continue to monitor for stability. Jun <var data-var='date'>30</var>, <var data-var='time'>19:55</var> EDT Identified - The incident has been identified by the off-net industry provider. Teams continue to work to restore expected messaging behavior. Jun <var data-var='date'>30</var>, <var data-var='time'>16:55</var> EDT Investigating - Bandwidth teams are investigating an off-network incident resulting in delayed MMS messages towards Verizon Wireless handsets.

MMS Delivery Incident - Verizon Wireless

Jun <var data-var='date'>30</var>, <var data-var='time'>10:48</var> EDT Resolved - This incident has been resolved. Jun <var data-var='date'>30</var>, <var data-var='time'>09:40</var> EDT Identified - Bandwidth teams have identified an off-network industry condition impacting timely port order compilations. Local and Toll-Free port orders are currently delayed in activation.

Port Order Delays

Jun <var data-var='date'>30</var>, <var data-var='time'>08:50</var> EDT Resolved - This incident has been resolved. Jun <var data-var='date'>30</var>, <var data-var='time'>08:16</var> EDT Monitoring - Teams are observing expected CDR generation behavior. We will monitor for stability. Jun <var data-var='date'>30</var>, <var data-var='time'>07:46</var> EDT Identified - Bandwidth teams have identified an incident impacting Dash CDR creations. While CDRs are delayed, there is no 911 call impact.

Dash CDR Delays

Jun <var data-var='date'>25</var>, <var data-var='time'>13:00</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>25</var>, <var data-var='time'>12:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>15</var>, <var data-var='time'>10:18</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance in our South Korea market. During the maintenance there will be a brief period when inbound and outbound calling will be disrupted.

Jun <var data-var='date'>25</var>, <var data-var='time'>12:10</var> EDT Resolved - This incident has been resolved. Jun <var data-var='date'>25</var>, <var data-var='time'>11:15</var> EDT Monitoring - Teams are observing expected portal behavior and will monitor for prolonged stability. Jun <var data-var='date'>25</var>, <var data-var='time'>10:49</var> EDT Investigating - Bandwidth teams are investigating a provisioning incident impacting the Bandwidth App. Specifically provisioning request around messaging enablement are delayed.

Bandwidth App Provisioning Incident

Jun <var data-var='date'>25</var>, <var data-var='time'>04:37</var> EDT Resolved - This incident has been resolved. Jun <var data-var='date'>25</var>, <var data-var='time'>04:08</var> EDT Investigating - Bandwidth teams are investigating an incident impacting the legacy Global Portal. Customers are unable to save changes within the portal at this time.

Legacy Global Portal

Jun <var data-var='date'>25</var>, <var data-var='time'>03:00</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>24</var>, <var data-var='time'>23:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 5</var>, <var data-var='time'>13:52</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.

Inbound Calling (SIP) - United States

Toll-Free calling - Inbound (SIP) - United States

REST APIs - HTTP Voice - United States

REST APIs - SIP Voice - United States

BXML - United States

United States Inbound Calling Services

Outbound Calling (SIP) - United States

Toll-Free calling - Outbound (SIP) - United States

Hosted Signing Service - US

United States Outbound Calling Services

Call  Recording

Transcriptions

Text-to-Speech

CNAM Lookup

United States V2 Application Add On Services

SMS Messaging (SMPP)

MMS Messaging (MM4)

Toll-Free SMS - Inbound

Toll-Free SMS - Outbound

International Messaging (HTTP)

REST APIs - HTTP SMS Messaging

REST APIs - HTTP MMS Messaging

Toll Free MMS - Inbound

Toll Free MMS - Outbound

United States Messaging Services

International A2P Platform (SMPP)

International A2P Platform (HTTP)

International A2P Messaging

Latin America

APAC

Europe

Middle East & Africa

International A2P Messaging Regional Connectivity

Messaging Insights Dashboard

Message Log API

Insights

New Number Ordering

Number Porting

Inbound Calling - Caller ID Lookup (CNAM)

Line Feature Management

Phone Number Lookup API

Call Assure

Number Management Services

9-1-1 Call Routing Service

9-1-1 Provisioning Service

DLR (Dynamic Location Routing)

9-1-1 Services

Network Expansion Service (NES)

Inbound Direct Link Services (DLS)

Outbound Direct Link Services (DLS)

Virtual (cloud) Connection Service

Direct Network Connection

Phone Support

Ticketing Support

Help Center

Support

Bandwidth App

9-1-1 Dashboard

Bandwidth International (fka Voxbone) Portal

Portals

Inbound Calling- Argentina

Outbound Calling- Argentina

Argentina Calling Services

Inbound Calling- Australia

Outbound Calling- Australia

Emergency Calling- Australia

Australia Calling Services

Inbound Calling - Austria

Outbound Calling - Austria

Emergency Calling - Austria

Austria Calling Services

Inbound Calling - Belgium

Outbound Calling - Belgium

Emergency Calling - Belgium

Belgium Calling Services

Inbound Calling- Brazil

Brazil Calling Services

Inbound Calling - Bulgaria

Outbound Calling - Bulgaria

Emergency Calling - Bulgaria

Bulgaria Calling Services

Inbound Calling - Canada (SIP)

Canada Calling Services

Inbound Calling- Chile

Chile Calling Services

Inbound Calling- China

China Calling Services

Inbound Calling- Colombia

Colombia Calling Services

Inbound Calling - Croatia

Outbound Calling - Croatia

Emergency Calling - Croatia

Croatia Calling Services

Inbound Calling - Cyprus

Outbound Calling - Cyprus

Emergency Calling - Cyprus

Cyprus Calling Services

Inbound Calling - Czech Republic

Outbound Calling - Czech Republic

Emergency Calling - Czech Republic

Czech Republic Calling Services

Inbound Calling - Denmark

Outbound Calling - Denmark

Emergency Calling - Denmark

Denmark Calling Services

Inbound Calling - Dominican Republic (SIP)

Dominican Republic Calling Services

Inbound Calling - Egypt

Egypt Calling Services

Inbound Calling- El Salvador

El Salvador Calling Services

Inbound Calling - Estonia

Outbound Calling - Estonia

Emergency Calling - Estonia

Estonia Calling Services

Inbound Calling - Finland

Outbound Calling - Finland

Emergency Calling - Finland

Finland Calling Services

Inbound Calling - France

Outbound Calling - France

Emergency Calling - France

Hosted Signing Service - France

France Calling Services

Inbound Calling - Georgia

Georgia Calling Services

Inbound Calling - Germany

Outbound Calling - Germany

Emergency Calling - Germany

Germany Calling Services

Inbound Calling - Greece

Outbound Calling - Greece

Emergency Calling - Greece

Greece Calling Services

Inbound Calling- Hong Kong

Outbound Calling- Hong Kong

Emergency Calling- Hong Kong

Hong Kong Calling Services

Inbound Calling - Hungary

Outbound Calling - Hungary

Emergency Calling - Hungary

Hungary Calling Services

Inbound Calling- India

India Calling Services

Inbound Calling- Indonesia

Indonesia Calling Services

Inbound Calling - Ireland

Outbound Calling - Ireland

Emergency Calling - Ireland

Ireland Calling Services

Inbound Calling - Israel

Outbound Calling - Israel

Emergency Calling - Israel

Israel Calling Services

Inbound Calling - Italy

Outbound Calling - Italy

Emergency Calling - Italy

Italy Calling Services

Bandwidth

Is Bandwidth down?

Bandwidth status is UNDER MAINTENANCE

Components with issues

Lastest published events

Messaging Maintenance - Campaign Provisioning Delays

Messaging Maintenance - Toll Free MMS/SMS

ATL Datacenter Incident

Bandwidth Services, Components and Regions

Recent Bandwidth events

Messaging Maintenance - Toll-Free MMS/SMS

Messaging Maintenance - Toll-Free MMS/SMS

Messaging Maintenance - Toll-Free MMS/SMS

Global Data Center Maintenance - New York

Bandwidth Dashboard Maintenance

Messaging Maintenance - Toll-Free MMS/SMS

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Is Bandwidth down?

Bandwidth status is UNDER MAINTENANCE

Components with issues

Lastest published events

Messaging Maintenance - Campaign Provisioning Delays

Messaging Maintenance - Toll Free MMS/SMS

ATL Datacenter Incident

Bandwidth Services, Components and Regions

Recent Bandwidth events

Messaging Maintenance - Toll-Free MMS/SMS

Messaging Maintenance - Toll-Free MMS/SMS

Messaging Maintenance - Toll-Free MMS/SMS

Global Data Center Maintenance - New York

Bandwidth Dashboard Maintenance

Messaging Maintenance - Toll-Free MMS/SMS

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