THIS IS A SCHEDULED EVENT Apr <var data-var='date'>29</var>, <var data-var='time'>23:00</var> EDT &nbsp;-&nbsp; Apr <var data-var='date'>30</var>, <var data-var='time'>03:00</var> EDTMar <var data-var='date'>13</var>, <var data-var='time'>10:22</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.

Messaging Maintenance - Toll Free SMS

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>22</var>, <var data-var='time'>23:00</var> EDT &nbsp;-&nbsp; Apr <var data-var='date'>23</var>, <var data-var='time'>03:00</var> EDTMar <var data-var='date'>13</var>, <var data-var='time'>10:21</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>15</var>, <var data-var='time'>23:00</var> EDT &nbsp;-&nbsp; Apr <var data-var='date'>16</var>, <var data-var='time'>03:00</var> EDTMar <var data-var='date'>13</var>, <var data-var='time'>10:20</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>13</var>, <var data-var='time'>00:00</var> - <var data-var='time'>06:00</var> EDTMar <var data-var='date'>26</var>, <var data-var='time'>13:15</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS/SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS/SMS messages.

Messaging Maintenance - MMS/SMS

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>11</var>, <var data-var='time'>00:00</var> - <var data-var='time'>06:00</var> EDTMar <var data-var='date'>31</var>, <var data-var='time'>11:36</var> EDT Scheduled - Bandwidth will be performing maintenance on the Bandwidth Dashboard. During the maintenance, there will be an extended period of time when the Bandwidth Dashboard portal and API will not be inaccessible. During this period of inaccessibility, customers will be unable to search inventory, view orders, place orders or perform any other portal/API functions. API calls to the Bandwidth Dashboard will time-out or respond with an error. In-flight orders and outbound API callbacks to customers (i.e. order updates, port-out notifications, etc.) will be queued for delivery when the maintenance completes.

Bandwidth Dashboard Maintenance

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>10</var>, <var data-var='time'>00:00</var> - <var data-var='time'>06:00</var> EDTMar <var data-var='date'>26</var>, <var data-var='time'>13:14</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS messages.

Messaging Maintenance - MMS

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>8</var>, <var data-var='time'>23:00</var> EDT &nbsp;-&nbsp; Apr <var data-var='date'>9</var>, <var data-var='time'>07:00</var> EDTMar <var data-var='date'>13</var>, <var data-var='time'>10:19</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.

Apr <var data-var='date'> 8</var>, <var data-var='time'>14:16</var> EDT Identified - Teams have identified the source of this incident, and are working to restore expected portal behavior.Apr <var data-var='date'> 8</var>, <var data-var='time'>13:00</var> EDT Investigating - Bandwidth teams are currently investigating an incident impacting auto top offs via credit card on the legacy global portal. Teams are working to restore expected portal payment behavior.

Legacy Global Portal Incident- Auto Top Off

Apr <var data-var='date'> 8</var>, <var data-var='time'>11:36</var> EDT Resolved - This incident has been resolved.Apr <var data-var='date'> 8</var>, <var data-var='time'>09:27</var> EDT Monitoring - Teams are observing expected network behavior. We will continue to monitor for stability.Apr <var data-var='date'> 8</var>, <var data-var='time'>07:01</var> EDT Investigating - Some customers may experience outbound call failures when routing via our JFK Datacenter. These calls may be retried via ATL. Teams are working to restore expected network connectivity.

JFK Datacenter Incident

Apr <var data-var='date'> 8</var>, <var data-var='time'>06:57</var> EDT Resolved - This incident has been resolved.Apr <var data-var='date'> 8</var>, <var data-var='time'>05:01</var> EDT Monitoring - For a brief period of time, some MMS messages towards AT&T may have failed to deliver as expected. Teams are observing expected network performance and are monitoring for stability.

MMS Failures

Apr <var data-var='date'> 8</var>, <var data-var='time'>06:00</var> EDT Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 8</var>, <var data-var='time'>00:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>26</var>, <var data-var='time'>13:13</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS/SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS/SMS messages.

Apr <var data-var='date'> 8</var>, <var data-var='time'>05:00</var> EDT Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 8</var>, <var data-var='time'>00:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'> 3</var>, <var data-var='time'>13:00</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.

Apr <var data-var='date'> 7</var>, <var data-var='time'>18:00</var> EDT Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 7</var>, <var data-var='time'>12:02</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>24</var>, <var data-var='time'>10:50</var> EDT Scheduled - Bandwidth will be performing scheduled maintenance in the China data center. As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the China data center, redirecting traffic to geo-redundant global data centers. As a result of the traffic removal, customers may observe their voice traffic being routed to/from them through our geo-redundant global data centers. Bandwidth advises customers connecting exclusively to the China data center to proactively re-route their traffic to our geo-redundant data centers to avoid any possible disruption to services.

Global Data Center Maintenance - China

Apr <var data-var='date'> 7</var>, <var data-var='time'>17:41</var> EDT Resolved - This incident has been resolved.Apr <var data-var='date'> 7</var>, <var data-var='time'>17:09</var> EDT Investigating - Teams continue to investigate the incident.Apr <var data-var='date'> 7</var>, <var data-var='time'>15:20</var> EDT Monitoring - Teams are observing expected network performance and are monitoring for stability.Apr <var data-var='date'> 7</var>, <var data-var='time'>14:21</var> EDT Investigating - Bandwidth teams are investigating an incident impacting inbound calling to Singapore based numbers. These calls may fail to complete as expected.

Singapore Inbound Calling Incident

Apr <var data-var='date'> 7</var>, <var data-var='time'>17:07</var> EDT Resolved - This incident has been resolved. Impacted telephone numbers have been restored to their campaigns.Apr <var data-var='date'> 7</var>, <var data-var='time'>12:40</var> EDT Update - Teams continue to work to resolve this incident.Apr <var data-var='date'> 7</var>, <var data-var='time'>09:38</var> EDT Identified - Bandwidth teams have identified an incident where numbers were erroneously de-provisioned from their assigned campaigns in the Bandwidth App. Teams are working to restore expected settings and messaging behaviors.

Bandwidth App Incident - Campaign Assignment Incident

Apr <var data-var='date'> 6</var>, <var data-var='time'>18:50</var> EDT Resolved - This incident has been resolved.Apr <var data-var='date'> 6</var>, <var data-var='time'>15:49</var> EDT Monitoring - Teams are observing expected App behavior and will monitor for continued stability.Apr <var data-var='date'> 6</var>, <var data-var='time'>15:03</var> EDT Investigating - Bandwidth teams are investigating an incident in the Bandwidth App where number provisioning request are not completing as expected, particularly towards AT&T. These requests may appear as delayed, however will be queued for re-try.

Bandwidth App - Provisioning Incident

Apr <var data-var='date'> 6</var>, <var data-var='time'>14:09</var> EDT Resolved - This incident has been resolved.Apr <var data-var='date'> 6</var>, <var data-var='time'>11:24</var> EDT Monitoring - Teams are observing expected Location Management behavior. We will continue to monitor for prolonged stability.Apr <var data-var='date'> 6</var>, <var data-var='time'>10:49</var> EDT Investigating - Bandwidth teams are investigating an incident where updates to, or creation of Locations in the Bandwidth app are encountering an unexpected error. Teams are working to restore expected App behavior.

Bandwidth App Incident - Location Management

Apr <var data-var='date'> 3</var>, <var data-var='time'>17:27</var> EDT Resolved - This incident has been resolved.Apr <var data-var='date'> 3</var>, <var data-var='time'>16:26</var> EDT Update - We are continuing to investigate this issue.Apr <var data-var='date'> 3</var>, <var data-var='time'>14:53</var> EDT Update - We are continuing to investigate this issue.Apr <var data-var='date'> 3</var>, <var data-var='time'>13:11</var> EDT Investigating - Beth teams are investigating an incident where reporting in the Bandwidth app and legacy global portal, particularly EU based CDR reports, are not populating as expected. Teams are working to restore expected reporting behavior.

Bandwidth App & Global Portal Incident - Reporting

Apr <var data-var='date'> 3</var>, <var data-var='time'>17:25</var> EDT Resolved - This incident has been resolved.Apr <var data-var='date'> 3</var>, <var data-var='time'>16:27</var> EDT Investigating - Bandwidth teams are investigating an incident where Bulk TN Lookups are not completing as expected.

Bulk TN Lookup Functionality Incident

Apr <var data-var='date'> 3</var>, <var data-var='time'>10:29</var> EDT Resolved - This incident has been resolved.Apr <var data-var='date'> 2</var>, <var data-var='time'>07:20</var> EDT Monitoring - Teams are observing expected network behavior. We are monitoring for continued stability.Apr <var data-var='date'> 2</var>, <var data-var='time'>04:41</var> EDT Investigating - Teams are investigating an outbound calling incident resulting in call failures in Romania based calls.

Outbound Calling Incident - Romania

Apr <var data-var='date'> 3</var>, <var data-var='time'>10:00</var> EDT Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 3</var>, <var data-var='time'>04:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>20</var>, <var data-var='time'>12:41</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.

Apr <var data-var='date'> 2</var>, <var data-var='time'>08:00</var> EDT Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 1</var>, <var data-var='time'>22:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>13</var>, <var data-var='time'>10:18</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.

Apr <var data-var='date'> 1</var>, <var data-var='time'>08:00</var> EDT Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 1</var>, <var data-var='time'>01:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>26</var>, <var data-var='time'>13:11</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.

Messaging Maintenance - SMS

Apr <var data-var='date'> 1</var>, <var data-var='time'>06:00</var> EDT Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 1</var>, <var data-var='time'>00:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>26</var>, <var data-var='time'>13:09</var> EDT Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.

Mar <var data-var='date'>31</var>, <var data-var='time'>16:35</var> EDT Resolved - This incident has been resolved.Mar <var data-var='date'>31</var>, <var data-var='time'>08:36</var> EDT Monitoring - Teams are observing expected report generation. We will monitor for stability.Mar <var data-var='date'>31</var>, <var data-var='time'>08:18</var> EDT Identified - Bandwidth teams have identified an incident impacting CDR and Insights processing in the Global Portal. These reports may be delayed or produce non-enhanced data.

Global Portal Incident

Inbound Calling (SIP) - United States

Toll-Free calling - Inbound (SIP) - United States

REST APIs - HTTP Voice - United States

REST APIs - SIP Voice - United States

BXML - United States

United States Inbound Calling Services

Outbound Calling (SIP) - United States

Toll-Free calling - Outbound (SIP) - United States

Hosted Signing Service - US

United States Outbound Calling Services

Call  Recording

Transcriptions

Text-to-Speech

CNAM Lookup

United States V2 Application Add On Services

SMS Messaging (SMPP)

MMS Messaging (MM4)

Toll-Free SMS - Inbound

Toll-Free SMS - Outbound

International Messaging (HTTP)

REST APIs - HTTP SMS Messaging

REST APIs - HTTP MMS Messaging

Toll Free MMS - Inbound

Toll Free MMS - Outbound

United States Messaging Services

International A2P Platform (SMPP)

International A2P Platform (HTTP)

International A2P Messaging

Latin America

APAC

Europe

Middle East & Africa

International A2P Messaging Regional Connectivity

Messaging Insights Dashboard

Message Log API

Insights

New Number Ordering

Number Porting

Inbound Calling - Caller ID Lookup (CNAM)

Line Feature Management

Phone Number Lookup API

Call Assure

Number Management Services

9-1-1 Call Routing Service

9-1-1 Provisioning Service

DLR (Dynamic Location Routing)

9-1-1 Services

Network Expansion Service (NES)

Inbound Direct Link Services (DLS)

Outbound Direct Link Services (DLS)

Virtual (cloud) Connection Service

Direct Network Connection

Phone Support

Ticketing Support

Help Center

Support

Bandwidth App

Application Platform Dashboard

9-1-1 Dashboard

Bandwidth International (fka Voxbone) Portal

Portals

Inbound Calling- Argentina

Outbound Calling- Argentina

Argentina Calling Services

Inbound Calling- Australia

Outbound Calling- Australia

Emergency Calling- Australia

Australia Calling Services

Inbound Calling - Austria

Outbound Calling - Austria

Emergency Calling - Austria

Austria Calling Services

Inbound Calling - Belgium

Outbound Calling - Belgium

Emergency Calling - Belgium

Belgium Calling Services

Inbound Calling- Brazil

Brazil Calling Services

Inbound Calling - Bulgaria

Outbound Calling - Bulgaria

Emergency Calling - Bulgaria

Bulgaria Calling Services

Inbound Calling - Canada (SIP)

Canada Calling Services

Inbound Calling- Chile

Chile Calling Services

Inbound Calling- China

China Calling Services

Inbound Calling- Colombia

Colombia Calling Services

Inbound Calling - Croatia

Outbound Calling - Croatia

Emergency Calling - Croatia

Croatia Calling Services

Inbound Calling - Cyprus

Outbound Calling - Cyprus

Emergency Calling - Cyprus

Cyprus Calling Services

Inbound Calling - Czech Republic

Outbound Calling - Czech Republic

Emergency Calling - Czech Republic

Czech Republic Calling Services

Inbound Calling - Denmark

Outbound Calling - Denmark

Emergency Calling - Denmark

Denmark Calling Services

Inbound Calling - Dominican Republic (SIP)

Dominican Republic Calling Services

Inbound Calling - Egypt

Egypt Calling Services

Inbound Calling- El Salvador

El Salvador Calling Services

Inbound Calling - Estonia

Outbound Calling - Estonia

Emergency Calling - Estonia

Estonia Calling Services

Inbound Calling - Finland

Outbound Calling - Finland

Emergency Calling - Finland

Finland Calling Services

Inbound Calling - France

Outbound Calling - France

Emergency Calling - France

Hosted Signing Service - France

France Calling Services

Inbound Calling - Georgia

Georgia Calling Services

Inbound Calling - Germany

Outbound Calling - Germany

Emergency Calling - Germany

Germany Calling Services

Inbound Calling - Greece

Outbound Calling - Greece

Emergency Calling - Greece

Greece Calling Services

Inbound Calling- Hong Kong

Outbound Calling- Hong Kong

Emergency Calling- Hong Kong

Hong Kong Calling Services

Inbound Calling - Hungary

Outbound Calling - Hungary

Emergency Calling - Hungary

Hungary Calling Services

Inbound Calling- India

India Calling Services

Inbound Calling- Indonesia

Indonesia Calling Services

Inbound Calling - Ireland

Outbound Calling - Ireland

Emergency Calling - Ireland

Ireland Calling Services

Inbound Calling - Israel

Outbound Calling - Israel

Emergency Calling - Israel

Israel Calling Services

Inbound Calling - Italy

Outbound Calling - Italy

Emergency Calling - Italy

Italy Calling Services

Bandwidth

Is Bandwidth down?

Bandwidth status is PARTIAL OUTAGE

Components with issues

Lastest published events

Legacy Global Portal Incident- Auto Top Off

JFK Datacenter Incident

MMS Failures

Bandwidth Services, Components and Regions

Recent Bandwidth events

Messaging Maintenance - Toll Free SMS

Messaging Maintenance - Toll Free SMS

Messaging Maintenance - Toll Free SMS

Messaging Maintenance - MMS/SMS

Bandwidth Dashboard Maintenance

Messaging Maintenance - MMS

Get your FREE account now,
5 monitors included!

Is Bandwidth down?

Bandwidth status is PARTIAL OUTAGE

Components with issues

Lastest published events

Legacy Global Portal Incident- Auto Top Off

JFK Datacenter Incident

MMS Failures

Bandwidth Services, Components and Regions

Recent Bandwidth events

Messaging Maintenance - Toll Free SMS

Messaging Maintenance - Toll Free SMS

Messaging Maintenance - Toll Free SMS

Messaging Maintenance - MMS/SMS

Bandwidth Dashboard Maintenance

Messaging Maintenance - MMS

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!