Jun <var data-var='date'>19</var>, <var data-var='time'>16:25</var> EDT Completed - The emergency maintenance has been completed. Jun <var data-var='date'>19</var>, <var data-var='time'>16:23</var> EDT Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Jun <var data-var='date'>19</var>, <var data-var='time'>16:00</var> EDT Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Jun <var data-var='date'>19</var>, <var data-var='time'>15:09</var> EDT Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Jun <var data-var='date'>19</var>, <var data-var='time'>14:12</var> EDT Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Jun <var data-var='date'>19</var>, <var data-var='time'>13:14</var> EDT Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Jun <var data-var='date'>19</var>, <var data-var='time'>11:46</var> EDT Update - The maintenance will be performed cluster by cluster and is expected to take approximately one hour per cluster. Jun <var data-var='date'>19</var>, <var data-var='time'>11:24</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>19</var>, <var data-var='time'>11:23</var> EDT Scheduled - We will be upgrading the  Auvik collectors with an emergency maintenance window. The maintenance will be performed cluster by cluster and is expected to take approximately one hour per cluster. During this time, you can still log in to Auvik, but network monitoring may be temporarily interrupted. No action is required. If you have any questions, please use the Support button at the bottom right in Auvik.

Emergency Maintenance Notice

Jun <var data-var='date'>13</var>, <var data-var='time'>10:00</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>13</var>, <var data-var='time'>07:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>11</var>, <var data-var='time'>12:43</var> EDT Scheduled - We will be upgrading the Auvik cloud and your Auvik collectors. The session will take about three hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring. If you have any questions, please use the Support button at the bottom right in Auvik.

Scheduled Maintenance

Jun <var data-var='date'> 9</var>, <var data-var='time'>15:03</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 9</var>, <var data-var='time'>13:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 8</var>, <var data-var='time'>12:19</var> EDT Scheduled - We will be upgrading the Auvik cloud and your Auvik collectors. The session will take about three hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring. If you have any questions, please use the Support button at the bottom right in Auvik.

May <var data-var='date'> 9</var>, <var data-var='time'>10:00</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'> 9</var>, <var data-var='time'>07:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 7</var>, <var data-var='time'>15:08</var> EDT Scheduled - We will be upgrading the Auvik cloud. The session will take about two hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring. If you have any questions, please use the Support button at the bottom right in Auvik.

May <var data-var='date'> 5</var>, <var data-var='time'>17:29</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'> 5</var>, <var data-var='time'>15:15</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 5</var>, <var data-var='time'>15:03</var> EDT Scheduled - We are upgrading the Auvik cloud and your Auvik collectors. The session will take about three hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring. If you have any questions, please use the Support button at the bottom right in Auvik.

Scheduled Maintenance Extended

May <var data-var='date'> 5</var>, <var data-var='time'>15:00</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'> 5</var>, <var data-var='time'>13:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 5</var>, <var data-var='time'>13:00</var> EDT Scheduled - We will be upgrading the Auvik cloud and your Auvik collectors. The session will take about two hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring. If you have any questions, please use the Support button at the bottom right in Auvik.

Apr <var data-var='date'>13</var>, <var data-var='time'>22:33</var> EDT Resolved - The incident has been fully resolved. Regular service has been restored, and all systems are operating as expected. Impact: Users should no longer experience any issues related to this incident. If you are still experiencing issues, please do not hesitate to reach out to the support team and update your ticket or report any problems you haven't reported yet. Service has been fully restored. We apologize for the degradation in services. We thank you for your understanding. If you continue to experience issues, please don't hesitate to contact our support team. We will post an RCA after an internal investigation. Apr <var data-var='date'>13</var>, <var data-var='time'>21:55</var> EDT Update - We are continuing to rollback collector versions on each cluster. Impact: Customers may continue to experience collector SNMP monitoring issues We will be having cluster maintenance windows as we roll back the collector upgrade on each cluster. We are rolling back the remaining clusters currently. Please report any related issues to Auvik Support so we can track and assist further. Next Steps: We are implementing mitigation measures and will provide progress updates. Apr <var data-var='date'>13</var>, <var data-var='time'>21:10</var> EDT Identified - Our team has identified a suspected cause of the Collector SNMP monitoring issue and is taking steps to remediate. Impact: Customers may continue to experience collector SNMP monitoring issues We will be having cluster maintenance windows as we roll back the collector upgrade on each cluster. We are rolling back the EU2 cluster currently. Please report any related issues to Auvik Support so we can track and assist further. Next Steps: We are implementing mitigation measures and will provide progress updates. Apr <var data-var='date'>13</var>, <var data-var='time'>20:32</var> EDT Investigating - We are currently investigating reports of a collector affecting monitoring. Impact: Customers may experience issues with the SNMP monitoring protocol. Other services are not affected. Auvik will be performing an emergency rollback of the collector upgrade this weekend. Next Steps: Our team is working to identify contributing factors. Updates will follow as more information becomes available.

Emergency Collector Rollback

Apr <var data-var='date'>11</var>, <var data-var='time'>10:00</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>11</var>, <var data-var='time'>07:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 9</var>, <var data-var='time'>14:29</var> EDT Update - We will be undergoing scheduled maintenance during this time. Apr <var data-var='date'> 9</var>, <var data-var='time'>14:15</var> EDT Scheduled - We will be upgrading the Auvik cloud and your Auvik collectors. The session will take about three hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring. If you have any questions, please use the Support button at the bottom right in Auvik.

Apr <var data-var='date'> 7</var>, <var data-var='time'>14:09</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 7</var>, <var data-var='time'>14:08</var> EDT Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Apr <var data-var='date'> 7</var>, <var data-var='time'>14:07</var> EDT Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Apr <var data-var='date'> 7</var>, <var data-var='time'>13:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 7</var>, <var data-var='time'>09:10</var> EDT Scheduled - We will be upgrading the Auvik cloud and your Auvik collectors. The session will take about two hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring. If you have any questions, please use the Support button at the bottom right in Auvik.

Mar <var data-var='date'> 9</var>, <var data-var='time'>17:26</var> EDT Resolved - The incident has been fully resolved, and all services are operating normally. Customers should no longer experience any login issues. If you continue to experience problems, please don't hesitate to contact Auvik Support. We will provide a Root Cause Analysis (RCA) once it is available. Mar <var data-var='date'> 9</var>, <var data-var='time'>15:43</var> EDT Update - Our team has identified a suspected cause of the interruption of user authorization to sites and is taking steps to remediate the issue. Impact: A significant number of customers are encountering errors when they log in to Auvik. Access for users on the US1, US2, US3, US4, US5, AU1, CA1, EU1, EU2 clusters has been restored. We are working our way through the remaining cluster, US6. The following services are not affected: Monitoring, alerting, or PSA integrations Please report any related issues to Auvik Support so we can track and assist further. Mar <var data-var='date'> 9</var>, <var data-var='time'>15:03</var> EDT Update - Our team has identified a suspected cause of the interruption of user authorization to sites and is taking steps to remediate the issue. Impact: A significant number of customers are encountering errors when they log in to Auvik. Access for users on the US1, US2, US3, US5, AU1, CA1, EU1, EU2 clusters has been restored. We are working our way through the remaining clusters US4 and US6 The following services are not affected: Monitoring, alerting, or PSA integrations Please report any related issues to Auvik Support so we can track and assist further. Mar <var data-var='date'> 9</var>, <var data-var='time'>13:27</var> EDT Update - Our team has identified a suspected cause of the interruption of user authorization to sites and is taking steps to remediate the issue. Impact: A significant number of customers are encountering errors when they log in to Auvik. Access for users on the US1, US3, and US5 clusters has been restored. We are working our way through the remaining clusters The following services are not affected: Monitoring, alerting, or PSA integrations Please report any related issues to Auvik Support so we can track and assist further. Mar <var data-var='date'> 9</var>, <var data-var='time'>11:04</var> EDT Update - Our team has identified a suspected cause of the interruption of user authorization to sites and is taking steps to remediate the issue. Impact: A significant number of customers are encountering errors when they log in to Auvik. Access for these users is currently being restored. The following services are not affected: Monitoring, alerting, or PSA integrations Please report any related issues to Auvik Support so we can track and assist further. Next Steps: We are implementing mitigation measures and will provide progress updates as they become available. Mar <var data-var='date'> 9</var>, <var data-var='time'>09:13</var> EDT Identified - Our team has identified a suspected cause of the interruption of user authorization to sites and is taking steps to remediate the issue. Impact: A significant number of customers are receiving errors when they log into Auvik The following services are not affected: Monitoring, alerting, or PSA integrations Please report any related issues to Auvik Support so we can track and assist further. Next Steps: We are implementing mitigation measures and will provide progress updates as they become available. Mar <var data-var='date'> 8</var>, <var data-var='time'>15:10</var> EDT Investigating - Description: During our recent maintenance window, a subset of user accounts were inadvertently disabled. We are actively working to identify affected users and restore access as quickly as possible. Impact: Some customers may experience login issues when accessing their sites. Monitoring and alerting capabilities remain fully operational and are not impacted. Next Steps: Restoration efforts are ongoing. Updates will follow as more information becomes available. We appreciate your patience as we work to restore full functionality.

Service Degradation – Some Customers Experiencing Login Issues After Maintenance

Mar <var data-var='date'> 7</var>, <var data-var='time'>10:00</var> EST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 7</var>, <var data-var='time'>07:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 5</var>, <var data-var='time'>14:23</var> EST Scheduled - We will be upgrading the Auvik cloud. The session will take about three hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring. If you have any questions, please use the Support button at the bottom right in Auvik.

Mar <var data-var='date'> 3</var>, <var data-var='time'>14:16</var> EST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 3</var>, <var data-var='time'>13:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 2</var>, <var data-var='time'>12:02</var> EST Scheduled - We will be upgrading the Auvik cloud. The session will take about three hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring. If you have any questions, please use the Support button at the bottom right in Auvik.

Feb <var data-var='date'> 7</var>, <var data-var='time'>10:00</var> EST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 7</var>, <var data-var='time'>07:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'> 5</var>, <var data-var='time'>13:21</var> EST Scheduled - We will be upgrading the Auvik cloud. The session will take about three hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring. If you have any questions, please use the Support button at the bottom right in Auvik.

Feb <var data-var='date'> 3</var>, <var data-var='time'>15:18</var> EST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 3</var>, <var data-var='time'>13:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'> 2</var>, <var data-var='time'>13:45</var> EST Scheduled - We will be upgrading the Auvik cloud. The session will take about three hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring. If you have any questions, please contact support@auvik.com.

Jan <var data-var='date'>10</var>, <var data-var='time'>11:00</var> EST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>10</var>, <var data-var='time'>07:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'> 9</var>, <var data-var='time'>10:18</var> EST Scheduled - We will be upgrading the Auvik cloud. The session will take about four hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring. If you have any questions, please contact support@auvik.com.

Jan <var data-var='date'> 6</var>, <var data-var='time'>16:00</var> EST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'> 6</var>, <var data-var='time'>13:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'> 5</var>, <var data-var='time'>12:05</var> EST Scheduled - We will be upgrading the Auvik cloud. The session will take about three hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring. If you have any questions, please contact support@auvik.com.

Dec <var data-var='date'>15</var>, <var data-var='time'>20:57</var> EST Resolved - The incident has been fully resolved. Regular service has been restored, and all systems operate as expected. Impact: Users should no longer experience any issues related to this service disruption. If you are still experiencing issues, please do not hesitate to reach out to the support team and update your ticket or report any problems you haven't reported yet. Service has been fully restored. We apologize for any disruption to our services. We thank you for your understanding. If you continue to experience issues, please don't hesitate to contact our support team. We will post an RCA after an internal investigation. Dec <var data-var='date'>15</var>, <var data-var='time'>20:40</var> EST Monitoring - A restart of the EU2 cluster has resolved the issue. We will monitor the situation to ensure stability and confirm that the service remains fully functional. Impact: Services should be operating normally; however, we continue monitoring for irregularities. If you are still experiencing issues, please do not hesitate to reach out to the support team and update your ticket or report any problems you haven't reported yet. Next Steps: We will provide a final update once the issue is resolved. We appreciate your patience as we work through this issue. Dec <var data-var='date'>15</var>, <var data-var='time'>18:28</var> EST Investigating - Affected Services: Access Cluster(s): EU2 We are currently performing emergency maintenance, which requires a restart of the EU2 cluster. Impact: During this time, users in the EU2 region may experience login issues or intermittent service disruptions. Next Steps: We will provide updates as we learn more. We appreciate your patience as we work to resolve this issue.

Emergency maintenance for EU2

Dec <var data-var='date'>15</var>, <var data-var='time'>13:23</var> EST Resolved - The incident has been fully resolved, and all services are operating normally. Customers should no longer experience any related issues. If you continue to experience problems, please don't hesitate to contact Auvik Support. We will provide a Root Cause Analysis (RCA) once it is available. Dec <var data-var='date'>15</var>, <var data-var='time'>12:35</var> EST Monitoring - We have applied changes to address the issue. You'll now see the duplicate begin to be removed. Impact: Services should be operating normally; however, if you continue to encounter problems, please report them to Auvik Support. Next Steps: A final update will be posted once we confirm the resolution. Dec <var data-var='date'>15</var>, <var data-var='time'>11:52</var> EST Identified - Our team has identified a suspected cause of the Meraki duplicate Stack switches and is taking steps to remediate the issue. Impact: Customers may continue to experience duplicated Meraki Stack switches The following services are not affected: Alerting and all other Device inventory. Please report any related issues to Auvik Support so we can track and assist further. Next Steps: We are applying mitigation measures and will provide updates on progress. Dec <var data-var='date'>15</var>, <var data-var='time'>10:02</var> EST Update - We are currently investigating reports of Meraki switch stacks creating duplicates. Impact: Customers may see duplicate inventory in the Meraki stacks. No new devices are currently being created. Devices that have been duplicated cannot yet be deleted. The following services are not affected: Alerting and all other Device inventory. Next Steps: Our team is working to identify contributing factors. Updates will follow as more information becomes available. Dec <var data-var='date'>15</var>, <var data-var='time'>09:35</var> EST Investigating - We are currently investigating reports of Meraki switch stacks creating duplicates. Impact: Customers may see duplicate inventory in the Meraki stacks. The following services are not affected: Alerting and all other Device inventory. Next Steps: Our team is working to identify contributing factors. Updates will follow as more information becomes available.

Meraki Switch stacks creating duplicate devices in the product

Dec <var data-var='date'>13</var>, <var data-var='time'>11:00</var> EST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>13</var>, <var data-var='time'>07:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>11</var>, <var data-var='time'>12:17</var> EST Scheduled - We will be upgrading the Auvik cloud and your Auvik collectors. The session will take about four hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring. If you have any questions, please contact support@auvik.com.

Dec <var data-var='date'>11</var>, <var data-var='time'>18:46</var> EST Resolved - The incident has been fully resolved, and all services are operating normally. Customers should no longer experience any related issues. If you continue to experience problems, please don't hesitate to contact Auvik Support. We will provide a Root Cause Analysis (RCA) once it is available. Dec <var data-var='date'>11</var>, <var data-var='time'>17:48</var> EST Update - We are continuing to work on a fix for this issue. Dec <var data-var='date'>11</var>, <var data-var='time'>16:54</var> EST Update - Our team has begun isolating the devices requiring correction. Auvik has placed the EU2 cluster in maintenance mode to continue working on the issue and prevent further false alerts. Impact: All alerting for the EU2 cluster has been placed in maintenance mode. The following services are not affected: All other clusters. Please report any related issues to Auvik Support so we can track and assist further. Next Steps: We are applying new mitigation measures and will provide updates on progress. Dec <var data-var='date'>11</var>, <var data-var='time'>15:37</var> EST Update - Our team continues to investigate the suspected cause of the duplicate Fortinet firewalls and is taking steps to remediate the issue. Auvik will place the EU2 cluster in maintenance mode to continue working on the issue and prevent further false alerts. Impact: All alerting for the EU2 cluster has been placed in maintenance mode. The following services are not affected: All other clusters. Please report any related issues to Auvik Support so we can track and assist further. Next Steps: We are applying new mitigation measures and will provide updates on progress. Dec <var data-var='date'>11</var>, <var data-var='time'>15:00</var> EST Identified - Our team continues to investigate the suspected cause of the duplicate Fortinet firewalls and is taking steps to remediate the issue. Impact: Customers may continue to experience alerts from duplicate Fortinet firewalls. The following services are not affected: All other clusters and vendors. Please report any related issues to Auvik Support so we can track and assist further. Next Steps: We are applying new mitigation measures and will provide updates on progress. Dec <var data-var='date'>11</var>, <var data-var='time'>12:01</var> EST Monitoring - We have applied changes to address the issue. Services are beginning to revert to normal, and we are monitoring closely for stability. Impact: Extraneous Fortinet firewalls will continue to be flushed from affected tenants; however, if you continue to encounter problems, please report them to Auvik Support. Next Steps: A final update will be posted once we confirm the resolution. Dec <var data-var='date'>11</var>, <var data-var='time'>10:48</var> EST Update - Our team has begun deleting duplicate Fortinet firewalls. Impact: Customers may continue to receive excessive resolved alerts while duplicates are cleared from the system. The following services are not affected: Any other devices or clusters. Please report any related issues to Auvik Support so we can track and assist further. Next Steps: We are implementing mitigation measures and will provide progress updates. Dec <var data-var='date'>11</var>, <var data-var='time'>09:43</var> EST Identified - Our team has identified a suspected cause of the Fortinet firewall duplication and is taking steps to remediate the issue. Impact: Customers may continue to receive some excessive resolved alerts while duplicates are cleared from the system. The following services are not affected: Any other devices or clusters. Please report any related issues to Auvik Support so we can track and assist further. Next Steps: We are implementing mitigation measures and will provide progress updates. Dec <var data-var='date'>11</var>, <var data-var='time'>09:30</var> EST Investigating - We are currently investigating reports of duplicate devices being created, which could cause alert flooding. Impact: Customers may experience a high false alert definitions The following services are not affected by all other clusters and monitoring. Next Steps: Our team is working to identify contributing factors. Updates will follow as more information becomes available.

Duplicate FortiNet firewalls created on the EU2 cluster.

Dec <var data-var='date'> 9</var>, <var data-var='time'>16:00</var> EST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'> 9</var>, <var data-var='time'>13:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'> 9</var>, <var data-var='time'>08:19</var> EST Scheduled - We will be upgrading the Auvik cloud and your Auvik collectors. The session will take about two hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring. If you have any questions, please contact support@auvik.com.

Dec <var data-var='date'> 5</var>, <var data-var='time'>08:32</var> EST Resolved - The incident has been fully resolved, and all services are operating normally. Customers should no longer experience any related issues. If you continue to experience problems, please don't hesitate to contact Auvik Support. We appreciate your understanding and patience. Dec <var data-var='date'> 5</var>, <var data-var='time'>08:17</var> EST Identified - Our team has identified a suspected cause of the Auvik chatbot not transferring the session to a live agent. Impact: Customers will not be able to reach a live agent until the service is restored. The following services are not affected: The Knowledge Base, Support Portal, and Auvik site. Please submit a web form ticket from the Support site in the meantime, if needed to contact support. Please report any related issues to Auvik Support so we can track and assist further. Next Steps: We are applying mitigation measures and will provide updates on progress. Dec <var data-var='date'> 5</var>, <var data-var='time'>07:50</var> EST Investigating - We are currently investigating reports of the Auvik chatbot not transferring the session to a live agent. Impact: Customers will not be able to reach a live agent until the service is restored. The following services are not affected: The Knowledge Base, Support Portal, and Auvik site. Please submit a web form ticket from the Support site in the meantime, if needed to contact support. Next Steps: Our team is working to identify contributing factors. Updates will follow as more information becomes available.

Auvik Live Chat is Inaccessible

Dec <var data-var='date'> 3</var>, <var data-var='time'>12:28</var> EST Resolved - Latest update from Okta Incident Resolved December 3, 2025 at 8:58am PST An issue impacting the core authentication service for customers in Okta Cell US7 has been resolved. Additional root cause information will be available within five business days. We will close the status page for Auvik's sites. Dec <var data-var='date'> 3</var>, <var data-var='time'>10:54</var> EST Monitoring - Latest update from Okta December 3, 2025 at 7:50am PST Our service is seeing recovery following successful mitigation efforts with our provider. We continue to closely monitor system stability. Our next update will be in 30 minutes, or sooner if new information is available. We are watching our systems for recovery and performance. Dec <var data-var='date'> 3</var>, <var data-var='time'>09:21</var> EST Identified - Affected Services: Login We’re aware that an issue with Okta caused login failures for many users accessing Auvik. Okta has reported that the problem is resolved, but some users may still experience difficulties signing in. You can follow their updates here: https://status.okta.com/#incident/a9CWR00000012Cg2AI Recent status information is also available at: https://status.okta.com/#recent Impact: While we work on the resolution, users may continue to experience login issues Next Steps: Our team is actively working to resolve the issue and will provide updates as progress is made. Your patience is greatly appreciated, and we regret any inconvenience you may have experienced.

Service Disruption -  Login issues

Nov <var data-var='date'>29</var>, <var data-var='time'>11:00</var> EST Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>29</var>, <var data-var='time'>07:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>27</var>, <var data-var='time'>11:24</var> EST Scheduled - We will be upgrading the Auvik cloud and your Auvik collectors. The session will take about three hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring. If you have any questions, please contact support@auvik.com.

Nov <var data-var='date'>25</var>, <var data-var='time'>15:07</var> EST Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>25</var>, <var data-var='time'>13:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>24</var>, <var data-var='time'>11:49</var> EST Scheduled - We will be upgrading the Auvik cloud and your Auvik collectors. The session will take about three hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring. If you have any questions, please contact support@auvik.com.

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