Apr <var data-var='date'> 1</var>, <var data-var='time'>00:13</var> UTC Resolved - The issue has been resolved.Mar <var data-var='date'>31</var>, <var data-var='time'>22:53</var> UTC Monitoring - We've implemented a fix. New resume uploads should no longer be slow, and existing uploads in progress should complete within the next hour. We are monitoring and will post an update in 30m.Mar <var data-var='date'>31</var>, <var data-var='time'>22:43</var> UTC Identified - We've identified an issue that's causing some resumes to upload slowly.

Some Resumes Slow to Upload

Mar <var data-var='date'>24</var>, <var data-var='time'>18:51</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'>24</var>, <var data-var='time'>15:43</var> UTC Monitoring - We are investigating an issue with the AI Notetaker - the Meeting Bot fails to show up to the interview.

AI Notetaker Unavailable Due to Upstream Provider

Mar <var data-var='date'>24</var>, <var data-var='time'>15:00</var> UTC Resolved - Candidates may have scheduled with unavailable interviewers during the following time periods: * Mar 24, 8:21AM - 9:52AM PDT * Mar 25, 9:52AM - Mar 27, 5:34AM PDT At the scheduled time, the interviewer may already have had a meeting. This happened because we shipped a bug that incorrectly calculated or displayed the interviewer’s availability. This bug affected the following scheduling features: * Manual scheduling * Direct booking links * Advanced scheduling We will be posting a post-mortem about how this happened and what we’re doing to prevent this issue in the future.

Candidates Scheduled with Unavailable Interviewers

Mar <var data-var='date'>12</var>, <var data-var='time'>16:15</var> UTC Resolved - The incident has been resolved.Mar <var data-var='date'>12</var>, <var data-var='time'>16:08</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>12</var>, <var data-var='time'>15:47</var> UTC Investigating - We are currently investigating reports that candidate pipeline fails to load data.

Candidate pipeline unavailable

Mar <var data-var='date'>12</var>, <var data-var='time'>13:07</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'>12</var>, <var data-var='time'>13:06</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>12</var>, <var data-var='time'>12:56</var> UTC Identified - The issue has been identified and a fix is being implemented.

All-in-One - Embedded Job Boards failing to load

Mar <var data-var='date'> 4</var>, <var data-var='time'>20:44</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'> 4</var>, <var data-var='time'>20:31</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'> 4</var>, <var data-var='time'>20:22</var> UTC Update - We are continuing to work on a fix for this issue.Mar <var data-var='date'> 4</var>, <var data-var='time'>19:59</var> UTC Identified - AI Notetaker meeting transcript generation is delayed. We have identified the issue and are working on a fix.

Delays in generating meeting transcripts

Feb <var data-var='date'>24</var>, <var data-var='time'>17:36</var> UTC Resolved - This incident has been resolved.Feb <var data-var='date'>24</var>, <var data-var='time'>16:35</var> UTC Identified - The issue has been identified and a fix is being implemented

All-in-one - Errors when bulk enrolling in sequences

Feb <var data-var='date'>20</var>, <var data-var='time'>19:45</var> UTC Resolved - This incident has been resolved.Feb <var data-var='date'>20</var>, <var data-var='time'>19:31</var> UTC Monitoring - We're seeing signs of recovery with the upstream provider and Workday HRIS syncs are now catching up.Feb <var data-var='date'>20</var>, <var data-var='time'>19:10</var> UTC Identified - We have identified an issue with an upstream provider that is causing delays in Workday sync.Feb <var data-var='date'>20</var>, <var data-var='time'>18:59</var> UTC Investigating - We are currently investigating this issue.

Delays in Workday HRIS Sync

Feb <var data-var='date'>13</var>, <var data-var='time'>10:15</var> UTC Resolved - The issue has been resolved by the upstream provider.Feb <var data-var='date'>13</var>, <var data-var='time'>09:22</var> UTC Monitoring - We're seeing signs of recovery with the upstream provider and are actively monitoring.Feb <var data-var='date'>13</var>, <var data-var='time'>06:26</var> UTC Identified - Native e-signatures are non-functional in Ashby due to an issue with an upstream provider. Ashby may display a success message, but the upstream provider will not be able to complete the e-signature process. We are working with the upstream provider to restore service. Until service is restored, customers will need to use our DocuSign integration or an e-signature service outside of Ashby. We will provide an update once we get more info from the upstream provider.Feb <var data-var='date'>13</var>, <var data-var='time'>05:10</var> UTC Investigating - There is an issue with an upstream provider. E-Signature requests may result in errors.

All-in-One: Native E-signature Experiencing Errors

Feb <var data-var='date'>12</var>, <var data-var='time'>18:46</var> UTC Resolved - Resolved: Reporting data is now up to date. Thank you for your patience.Feb <var data-var='date'>12</var>, <var data-var='time'>17:52</var> UTC Update - We are seeing a recovery with the upstream provider, and Reporting data is catching up.Feb <var data-var='date'>12</var>, <var data-var='time'>16:30</var> UTC Investigating - We have identified an issue with the upstream provider that is causing delays in Reporting data

All-in-One & Analytics - Delays in Reporting Data

Feb <var data-var='date'> 4</var>, <var data-var='time'>17:46</var> UTC Resolved - This incident has been resolved.Feb <var data-var='date'> 4</var>, <var data-var='time'>17:32</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Feb <var data-var='date'> 4</var>, <var data-var='time'>16:46</var> UTC Investigating - We are currently investigating this issue.

All-in-One & Analytics: Intermittent Downgraded Performance

Jan <var data-var='date'>23</var>, <var data-var='time'>13:16</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'>23</var>, <var data-var='time'>05:10</var> UTC Monitoring - We are seeing improved performance and will continue to monitor.Jan <var data-var='date'>22</var>, <var data-var='time'>22:00</var> UTC Identified - We have identified an issue with the upstream provider that is causing delays in syncing information.

All-in-One: Microsoft Outage Causing Delays in M365 Email and Calendar Sync

Jan <var data-var='date'>20</var>, <var data-var='time'>22:49</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'>20</var>, <var data-var='time'>21:35</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Jan <var data-var='date'>20</var>, <var data-var='time'>20:03</var> UTC Update - We are continuing to work on a fix for this issue.Jan <var data-var='date'>20</var>, <var data-var='time'>16:35</var> UTC Identified - The issue has been identified and a fix is being implemented.Jan <var data-var='date'>20</var>, <var data-var='time'>16:30</var> UTC Investigating - We have identified an issue causing delays in syncing data from external sources. This impacts Google Sync, M365 Sync, job feed creation, and analytics sync.

Delays With Data Sync

Jan <var data-var='date'> 6</var>, <var data-var='time'>18:21</var> UTC Resolved - We've implemented a fix and verified offer templates and workflows are working.Jan <var data-var='date'> 6</var>, <var data-var='time'>18:01</var> UTC Identified - The issue has been identified and a fix is being implemented.Jan <var data-var='date'> 6</var>, <var data-var='time'>17:52</var> UTC Investigating - Offer workflows are blocked, and offer letter templates cannot be created or updated. We are currently investigating the issue.

All-In-One: Issues with Offer Letters

Jan <var data-var='date'> 2</var>, <var data-var='time'>23:36</var> UTC Resolved - Dropbox Sign has resolved their downtime, and we've verified e-signature works in Ashby.Jan <var data-var='date'> 2</var>, <var data-var='time'>21:12</var> UTC Investigating - Dropbox Sign is currently experiencing downtime. You may have issues sending e-signature requests until this is resolved.

All-In-One: Issues sending E-Signatures

Dec <var data-var='date'>16</var>, <var data-var='time'>12:08</var> UTC Resolved - We saw elevated errors loading candidate profiles and sending emails starting at 12:08 UTC. We resolved this at 12:56 UTC.

Issues with viewing candidate profiles and sending emails

Dec <var data-var='date'> 5</var>, <var data-var='time'>09:46</var> UTC Resolved - This incident has been resolved.Dec <var data-var='date'> 5</var>, <var data-var='time'>09:31</var> UTC Update - We are seeing recovery from our upstream provider, and we are monitoring the results.Dec <var data-var='date'> 5</var>, <var data-var='time'>09:20</var> UTC Update - We are continuing to monitor for any further issues.Dec <var data-var='date'> 5</var>, <var data-var='time'>09:19</var> UTC Monitoring - We are seeing recovery from our upstream provider, and we are monitoring the results.Dec <var data-var='date'> 5</var>, <var data-var='time'>09:07</var> UTC Investigating - Users are unable to access ashbyhq.com and job boards due to issues with an upstream provider

Ashby Unavailable Due to Upstream Provider

Dec <var data-var='date'> 4</var>, <var data-var='time'>21:18</var> UTC Resolved - This incident has been resolved.Dec <var data-var='date'> 4</var>, <var data-var='time'>20:47</var> UTC Monitoring - A fix has been implemented, and we're monitoring the results.Dec <var data-var='date'> 4</var>, <var data-var='time'>19:25</var> UTC Investigating - We're investigating an elevated number of errors related to accessing Application Review.

All-in-One - Elevated Errors When Accessing Application Review

Dec <var data-var='date'> 3</var>, <var data-var='time'>19:03</var> UTC Resolved - Cloudflare's scheduled maintenance is finished, and we're no longer seeing any service degradation.Dec <var data-var='date'> 3</var>, <var data-var='time'>15:58</var> UTC Identified - The issue has been identified

Degraded performance in NYC region due to issues with upstream provider

Dec <var data-var='date'> 2</var>, <var data-var='time'>13:44</var> UTC Resolved - Ashby-hosted job boards are operational again. We have identified the root cause and are addressing it.Dec <var data-var='date'> 2</var>, <var data-var='time'>13:37</var> UTC Investigating - Job postings are temporarily unavailable on Ashby-hosted job boards. We are investigating the root cause.

Ashby Hosted Job Boards Temporarily Unavailable

Nov <var data-var='date'>20</var>, <var data-var='time'>12:14</var> UTC Resolved - We have noticed increased errors loading https://app.ashbyhq.com. The issue has been resolved and the app is responsive again.

Ashby Unavailable

Nov <var data-var='date'>17</var>, <var data-var='time'>10:42</var> UTC Resolved - We have resolved an issue that caused errors with manually rescheduling candidates between 9:10 AM and 10:30 AM UTC.

[Retroactive] Scheduling Errors

Nov <var data-var='date'> 8</var>, <var data-var='time'>02:11</var> UTC Resolved - We have deployed changes that mitigate this issue.Nov <var data-var='date'> 7</var>, <var data-var='time'>22:00</var> UTC Identified - We have identified the issue and are working to implement a fix.Nov <var data-var='date'> 7</var>, <var data-var='time'>19:42</var> UTC Investigating - We are experiencing intermittent slowness across the app, and are investigating.

Intermittent Application Degradation

Oct <var data-var='date'>29</var>, <var data-var='time'>23:08</var> UTC Resolved - This incident has been resolved.Oct <var data-var='date'>29</var>, <var data-var='time'>22:57</var> UTC Monitoring - Rollback is complete and we are monitoring to confirm resolution.Oct <var data-var='date'>29</var>, <var data-var='time'>22:45</var> UTC Identified - The button for manually sending emails from the email editor is currently not working. Automated emails are sending normally. We are rolling back and expect resolution within 30 minutes.

Unable to Manually Send Email

Oct <var data-var='date'>25</var>, <var data-var='time'>07:08</var> UTC Resolved - This incident has been resolved.Oct <var data-var='date'>24</var>, <var data-var='time'>20:14</var> UTC Monitoring - We identified and fixed an issue that used up most of our daily quota for requests to Google to force re-indexing of jobs pages. We expect delays in updates to Google's indexing of Ashby jobs pages starting at 8:20pm UTC, until the quota resets at 7am UTC.

Is Ashby down?

Ashby status is PARTIAL OUTAGE

Components with issues

Lastest published events

Some Resumes Slow to Upload

AI Notetaker Unavailable Due to Upstream Provider

Candidates Scheduled with Unavailable Interviewers

Ashby Services, Components and Regions

Recent Ashby events

Some Resumes Slow to Upload

AI Notetaker Unavailable Due to Upstream Provider

Candidates Scheduled with Unavailable Interviewers

Candidate pipeline unavailable

All-in-One - Embedded Job Boards failing to load

Delays in generating meeting transcripts

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Is Ashby down?

Ashby status is PARTIAL OUTAGE

Components with issues

Lastest published events

Some Resumes Slow to Upload

AI Notetaker Unavailable Due to Upstream Provider

Candidates Scheduled with Unavailable Interviewers

Ashby Services, Components and Regions

Recent Ashby events

Some Resumes Slow to Upload

AI Notetaker Unavailable Due to Upstream Provider

Candidates Scheduled with Unavailable Interviewers

Candidate pipeline unavailable

All-in-One - Embedded Job Boards failing to load

Delays in generating meeting transcripts

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!