Jul <var data-var='date'> 6</var>, <var data-var='time'>18:30</var> UTC Resolved - From 11:30am until 1:40pm PDT, candidate PDF exports failed with a generic message. The cause of this issue has already been identified and fixed.

Candidate PDF Export Errors

Jul <var data-var='date'> 2</var>, <var data-var='time'>02:14</var> UTC Resolved - Our upstream provider, Cloudflare, has implemented a fix and our tests indicate they have resolved the issue. Jul <var data-var='date'> 1</var>, <var data-var='time'>23:35</var> UTC Identified - Our upstream provider, Cloudflare, has confirmed a connectivity issue and is working on a fix. Jul <var data-var='date'> 1</var>, <var data-var='time'>22:44</var> UTC Update - We are getting reports of Ashby being unavailable in Sydney. We're also getting limited reports of Ashby being unavailable in other regions, like Portland and San Francisco. We're working with an upstream provider to determine the root cause. Jul <var data-var='date'> 1</var>, <var data-var='time'>20:19</var> UTC Investigating - We are currently investigating this issue.

Sporadic reports of Ashby unavailable

Jul <var data-var='date'> 1</var>, <var data-var='time'>19:03</var> UTC Resolved - We've confirmed Ashby is available again in the Sydney region. We will work with our upstream provider to understand what happened. Jul <var data-var='date'> 1</var>, <var data-var='time'>18:49</var> UTC Investigating - We are currently investigating this issue.

Degraded performance in Sydney region due to issues with upstream provider

Jun <var data-var='date'>27</var>, <var data-var='time'>18:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>27</var>, <var data-var='time'>17:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>19</var>, <var data-var='time'>21:03</var> UTC Scheduled - We will be performing maintenance on our calendar scheduling systems on Saturday June 27th, from 10:00am Pacific Time to approximately 11:00am Pacific Time. During this time, you can still schedule interviews in Ashby. However, the following delays may occur: - Calendar events may not sync with external calendars immediately. - Calendar invites may be delayed. - Calendar events created or edited outside of Ashby may be delayed in syncing to Ashby. Calendar syncs will automatically resume at the end of maintenance, and all pending calendar invites will be delivered. We will keep status.ashbyhq.com updated, and UI warnings will indicate when calendar sync is delayed.

All-in-One Scheduling - Calendar Sync Maintenance

Jun <var data-var='date'>24</var>, <var data-var='time'>22:21</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>24</var>, <var data-var='time'>21:51</var> UTC Monitoring - A fix has been implemented, and data is in the process of being recovered. Jun <var data-var='date'>24</var>, <var data-var='time'>21:16</var> UTC Identified - Starting at 4:30PM (UTC), Ashby stopped being able to process inbound data from Dropbox Sign. E-Signature requests were sent, but status updates were not recorded.

DropBox Sign updates not reflecting in Ashby

Jun <var data-var='date'>24</var>, <var data-var='time'>16:00</var> UTC Resolved - We're experiencing an issue sending Slack and email notifications for interview reminders between 4:00PM and 5:00PM (UTC)

Delays for some Email and Slack Notifications

Jun <var data-var='date'>22</var>, <var data-var='time'>16:00</var> UTC Resolved - We're experiencing an issue sending Slack and email notifications for interview reminders between 4:00PM and 7:00PM (UTC)

Jun <var data-var='date'>19</var>, <var data-var='time'>14:20</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>19</var>, <var data-var='time'>14:10</var> UTC Monitoring - We have remediated the root cause and are monitoring. Jun <var data-var='date'>19</var>, <var data-var='time'>13:47</var> UTC Identified - Conditional offer fields are not correctly respecting conditions, preventing some offers from being sent out. We have identified the root cause and are remediating.

Conditional offer fields do not respect conditions

Jun <var data-var='date'>19</var>, <var data-var='time'>06:30</var> UTC Resolved - Integrations degraded due to an infrastructure issue. Affected services include Google Workspace integration (including sending via Gmail); ATS syncs; autocomplete for candidate resumes/locations; and some AI features.

Degraded integrations

Jun <var data-var='date'>18</var>, <var data-var='time'>01:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>18</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>17</var>, <var data-var='time'>15:58</var> UTC Scheduled - Dropbox Sign will be performing routine maintenance on June 17, 2026 from 5:00-6:00 PM (Pacific). E-Signature Offers and Documents may be affected. See the Dropbox status page at the following link for more details:https://status.hellosign.com/incidents/24m1l6vyg4py

Scheduled Maintenance: E-Signature Offers and Documents may be impacted 5:00-6:00 PM Pacific.

Jun <var data-var='date'>16</var>, <var data-var='time'>09:22</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>16</var>, <var data-var='time'>08:55</var> UTC Monitoring - This issue has been diagnosed and a fix has been deployed. We're monitoring for further issues but expect this to be working for all customers now. Jun <var data-var='date'>16</var>, <var data-var='time'>08:21</var> UTC Investigating - We are aware of some customers being unable to load saved dashboards. We are investigating this issue.

All-in-One & Analytics - problems loading saved dashboards

Jun <var data-var='date'>15</var>, <var data-var='time'>19:15</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>15</var>, <var data-var='time'>17:30</var> UTC Monitoring - We have implemented a fix and are monitoring. Affected candidates or any user will need to refresh any links from jobs.ashbyhq.com or you.ashbyhq.com. Jun <var data-var='date'>15</var>, <var data-var='time'>17:12</var> UTC Update - We've identified that this issue affects any job page (embedded or not) in Safari. Jun <var data-var='date'>15</var>, <var data-var='time'>16:59</var> UTC Identified - We've identified an issue that's causing embedded job pages to not load in Safari

Job pages not working in Safari

Jun <var data-var='date'> 2</var>, <var data-var='time'>21:57</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'> 2</var>, <var data-var='time'>21:55</var> UTC Update - Our upstream provider has indicated that their service is operating normally, and we consider the incident resolved. Please reach out to support@ashbyhq.com in case you experience any delays or issues with AI notetaker calls going forward. Jun <var data-var='date'> 2</var>, <var data-var='time'>19:04</var> UTC Monitoring - All upstream provider issues have been resolved. We are investigating the affected AI Notetaker instances. Jun <var data-var='date'> 2</var>, <var data-var='time'>14:55</var> UTC Identified - We are investigating an issue with the AI Notetaker which may affect the Meeting Bot's ability to attend a meeting

AI Notetaker Issues Due to Upstream Provider

Jun <var data-var='date'> 1</var>, <var data-var='time'>09:04</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'> 1</var>, <var data-var='time'>08:29</var> UTC Update - All systems are now operational, we are continuing to monitor Jun <var data-var='date'> 1</var>, <var data-var='time'>08:07</var> UTC Update - AI features are enabled again, and we're processing the backlog of accumulated work. Jun <var data-var='date'> 1</var>, <var data-var='time'>07:31</var> UTC Monitoring - The application has recovered. AI features are still affected, and we are actively working to mitigate the issues. Jun <var data-var='date'> 1</var>, <var data-var='time'>07:15</var> UTC Identified - We are seeing signs of recovery, though there may be residual instability. AI features will be unavailable as we mitigate the remaining issues. Jun <var data-var='date'> 1</var>, <var data-var='time'>06:49</var> UTC Update - We are continuing to investigate this issue. Jun <var data-var='date'> 1</var>, <var data-var='time'>06:34</var> UTC Update - We are currently investigating the issue Jun <var data-var='date'> 1</var>, <var data-var='time'>06:33</var> UTC Update - We are continuing to investigate this issue. Jun <var data-var='date'> 1</var>, <var data-var='time'>06:33</var> UTC Investigating - We are currently investigating this issue.

Ashby Unavailable

May <var data-var='date'>29</var>, <var data-var='time'>15:55</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>29</var>, <var data-var='time'>15:38</var> UTC Monitoring - We have rolled out the fix and are monitoring performance. May <var data-var='date'>29</var>, <var data-var='time'>15:11</var> UTC Identified - We have identified the issue and are working on a fix. May <var data-var='date'>29</var>, <var data-var='time'>13:41</var> UTC Investigating - We are investigating intermittent elevated error rates on the job board API.

Elevated error rate on job board API

May <var data-var='date'>28</var>, <var data-var='time'>15:14</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>28</var>, <var data-var='time'>14:02</var> UTC Monitoring - We have deployed the fix and are monitoring the situation. May <var data-var='date'>28</var>, <var data-var='time'>13:34</var> UTC Identified - We have identified an issue with external/agency recruiters being unable to add notes to candidates' profiles. A fix is being deployed.

Notes cannot be created by external recruiters

May <var data-var='date'>15</var>, <var data-var='time'>21:59</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>15</var>, <var data-var='time'>21:33</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>15</var>, <var data-var='time'>21:10</var> UTC Identified - The issue has been identified and a fix is being implemented.

Issues editing the hiring team

May <var data-var='date'>15</var>, <var data-var='time'>00:58</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>15</var>, <var data-var='time'>00:41</var> UTC Update - We are continuing to monitor for any further issues. May <var data-var='date'>15</var>, <var data-var='time'>00:39</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>15</var>, <var data-var='time'>00:19</var> UTC Investigating - We are currently investigating reports of columns not showing up in Application Review

Some columns are unavailable in Application Review

Apr <var data-var='date'>29</var>, <var data-var='time'>01:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>29</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>28</var>, <var data-var='time'>14:39</var> UTC Update - Dropbox Sign will be performing routine maintenance on April 28, 2026 from 5:00-6:00 PM (Pacific). E-Signature offers and Documents may be affected. See the Dropbox status page at the following link for more details: https://status.dropbox.com/incidents/41cwjtqtssrr Apr <var data-var='date'>27</var>, <var data-var='time'>23:15</var> UTC Scheduled - Dropbox Sign will be performing routine maintenance on April 28, 2026 from 5:00-6:00 PM (Pacific). E-Signature offers and Documents may be affected. See the Dropbox status page at the following link for more details: https://status.dropbox.com/incidents/41cwjtqtssrr

Scheduled Maintenance: E-Signature Offers may be impacted 5:00-6:00 PM Pacific.

Apr <var data-var='date'> 1</var>, <var data-var='time'>00:13</var> UTC Resolved - The issue has been resolved. Mar <var data-var='date'>31</var>, <var data-var='time'>22:53</var> UTC Monitoring - We've implemented a fix. New resume uploads should no longer be slow, and existing uploads in progress should complete within the next hour. We are monitoring and will post an update in 30m. Mar <var data-var='date'>31</var>, <var data-var='time'>22:43</var> UTC Identified - We've identified an issue that's causing some resumes to upload slowly.

Some Resumes Slow to Upload

Mar <var data-var='date'>24</var>, <var data-var='time'>18:51</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>24</var>, <var data-var='time'>15:43</var> UTC Monitoring - We are investigating an issue with the AI Notetaker - the Meeting Bot fails to show up to the interview.

AI Notetaker Unavailable Due to Upstream Provider

Mar <var data-var='date'>24</var>, <var data-var='time'>15:00</var> UTC Resolved - Candidates may have scheduled with unavailable interviewers during the following time periods: * Mar 24, 8:21AM - 9:52AM PDT * Mar 25, 9:52AM - Mar 27, 5:34AM PDT At the scheduled time, the interviewer may already have had a meeting. This happened because we shipped a bug that incorrectly calculated or displayed the interviewer’s availability. This bug affected the following scheduling features: * Manual scheduling * Direct booking links * Advanced scheduling We will be posting a post-mortem about how this happened and what we’re doing to prevent this issue in the future.

Candidates Scheduled with Unavailable Interviewers

Mar <var data-var='date'>12</var>, <var data-var='time'>16:15</var> UTC Resolved - The incident has been resolved. Mar <var data-var='date'>12</var>, <var data-var='time'>16:08</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>12</var>, <var data-var='time'>15:47</var> UTC Investigating - We are currently investigating reports that candidate pipeline fails to load data.

Candidate pipeline unavailable

Mar <var data-var='date'>12</var>, <var data-var='time'>13:07</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>12</var>, <var data-var='time'>13:06</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>12</var>, <var data-var='time'>12:56</var> UTC Identified - The issue has been identified and a fix is being implemented.

All-in-One - Embedded Job Boards failing to load

Mar <var data-var='date'> 4</var>, <var data-var='time'>20:44</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'> 4</var>, <var data-var='time'>20:31</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'> 4</var>, <var data-var='time'>20:22</var> UTC Update - We are continuing to work on a fix for this issue. Mar <var data-var='date'> 4</var>, <var data-var='time'>19:59</var> UTC Identified - AI Notetaker meeting transcript generation is delayed. We have identified the issue and are working on a fix.

Is Ashby down?

Ashby status is UP

Lastest published events

Candidate PDF Export Errors

Sporadic reports of Ashby unavailable

Degraded performance in Sydney region due to issues with upstream provider

Ashby Services, Components and Regions

Recent Ashby events

Candidate PDF Export Errors

Sporadic reports of Ashby unavailable

Degraded performance in Sydney region due to issues with upstream provider

All-in-One Scheduling - Calendar Sync Maintenance

DropBox Sign updates not reflecting in Ashby

Delays for some Email and Slack Notifications

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Is Ashby down?

Ashby status is UP

Lastest published events

Candidate PDF Export Errors

Sporadic reports of Ashby unavailable

Degraded performance in Sydney region due to issues with upstream provider

Ashby Services, Components and Regions

Recent Ashby events

Candidate PDF Export Errors

Sporadic reports of Ashby unavailable

Degraded performance in Sydney region due to issues with upstream provider

All-in-One Scheduling - Calendar Sync Maintenance

DropBox Sign updates not reflecting in Ashby

Delays for some Email and Slack Notifications

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!