Sep <var data-var='date'>30</var>, <var data-var='time'>15:21</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>30</var>, <var data-var='time'>15:09</var> UTC Identified - We are currently seeing system recovery and are actively monitoring the situation to ensure a full recovery. Sep <var data-var='date'>30</var>, <var data-var='time'>14:31</var> UTC Investigating - We are currently investigating this issue.

Partial API outage

Sep <var data-var='date'>29</var>, <var data-var='time'>15:25</var> UTC Resolved - The incident has been resolved. Sep <var data-var='date'>29</var>, <var data-var='time'>12:14</var> UTC Investigating - We are currently investigating the issue.

Partial API outage in EU

Sep <var data-var='date'>21</var>, <var data-var='time'>16:10</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>21</var>, <var data-var='time'>15:39</var> UTC Monitoring - We're currently working our way through the backlog of automations that did not run. Sep <var data-var='date'>21</var>, <var data-var='time'>15:00</var> UTC Update - We are continuing to work on a fix for this issue. Sep <var data-var='date'>21</var>, <var data-var='time'>14:59</var> UTC Identified - We've heard reports of rules and automations not running in the EU region. We've identified the source of the issue and fixed it for new automations triggers going forward. Our engineers are currently working on the backlog of automations that triggered and did not run during the incident.

Automations not running for EU users

Sep <var data-var='date'>17</var>, <var data-var='time'>15:13</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>17</var>, <var data-var='time'>15:12</var> UTC Update - We are continuing to investigate this issue. Sep <var data-var='date'>17</var>, <var data-var='time'>14:36</var> UTC Investigating - We received an alert for unusual slow performance in several regions. We're investigating.

Slow performance for a subset of Asana users

Sep <var data-var='date'> 2</var>, <var data-var='time'>18:49</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'> 2</var>, <var data-var='time'>18:14</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'> 2</var>, <var data-var='time'>18:14</var> UTC Update - The rollback seems to have completely resolved errors. We're monitoring closely, but users should be able to access Asana again. Sep <var data-var='date'> 2</var>, <var data-var='time'>18:13</var> UTC Update - We are continuing to investigate this issue. Sep <var data-var='date'> 2</var>, <var data-var='time'>18:08</var> UTC Investigating - We are currently investigating this issue.

We are fully down for a subset of customers. We're investigating the issue, and are rolling back a deployment.

Aug <var data-var='date'>31</var>, <var data-var='time'>17:18</var> UTC Resolved - User-facing symptoms have recovered. We'll continue to monitor, and will prioritize a retrospective to understand and prevent similar incidents in the future. Aug <var data-var='date'>31</var>, <var data-var='time'>16:47</var> UTC Monitoring - We've applied a fix are seeing signs of recovery. Aug <var data-var='date'>31</var>, <var data-var='time'>16:24</var> UTC Update - We have made configuration changes and see partial recovery, but we continue to see some elevated errors. Aug <var data-var='date'>31</var>, <var data-var='time'>15:55</var> UTC Update - We are continuing to investigate the issue; we have reverted recent changes, and are working to identify the source of the errors. Aug <var data-var='date'>31</var>, <var data-var='time'>15:14</var> UTC Investigating - We are investigating alerts for slow performance and application errors.

Asana full outage for some users (2 hours, 25% outage)

Aug <var data-var='date'> 4</var>, <var data-var='time'>15:30</var> UTC Resolved - From 2026-08-04 15:25 UTC until 2026-08-06 03:51 UTC, Asana failed to send some events to registered webhooks and to return them in the event streams API. Apps which rely on this should refetch the underlying data from the Asana API. Existing webhooks and event streams will continue to function, but events from the incident window will not be sent. Most events with type `task` and action `changed` were dropped during this period. Other events are not affected. The root cause of the incident was traced to a code change which unintentionally dropped change events for most fields on the task type, and the change was reverted.

Webhooks and event streams partial data loss

Aug <var data-var='date'> 2</var>, <var data-var='time'>05:45</var> UTC Update - The scheduled maintenance has been completed. Aug <var data-var='date'> 2</var>, <var data-var='time'>05:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 2</var>, <var data-var='time'>02:46</var> UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Aug <var data-var='date'> 2</var>, <var data-var='time'>02:46</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>27</var>, <var data-var='time'>22:04</var> UTC Scheduled - On Sunday, Aug 2nd, 2026, between 3:00 am to 5:00 am UTC, users may experience interruptions or limited availability while we upgrade our databases. During this maintenance window, Asana web and mobile applications and API may be affected. Thank you for your understanding and patience. Please contact support for any questions.

Planned Maintenance

Jul <var data-var='date'>24</var>, <var data-var='time'>22:07</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>24</var>, <var data-var='time'>21:08</var> UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Jul <var data-var='date'>24</var>, <var data-var='time'>19:09</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>20</var>, <var data-var='time'>18:19</var> UTC Scheduled - On Friday, July 24th, 2026, between 7:00 pm to 9:00 pm UTC, users may experience interruptions or limited availability while we upgrade our databases. During this maintenance window, Asana web and mobile applications and API may be affected. Thank you for your understanding and patience. Please contact support for any questions.

Jul <var data-var='date'> 7</var>, <var data-var='time'>19:24</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'> 7</var>, <var data-var='time'>19:21</var> UTC Update - We are continuing to monitor for any further issues. Jul <var data-var='date'> 7</var>, <var data-var='time'>19:12</var> UTC Monitoring - We have implemented a mitigation and are monitoring to ensure recovery. Jul <var data-var='date'> 7</var>, <var data-var='time'>18:49</var> UTC Identified - We are seeing errors for part (about 10%) of users in US for the Asana webapp. We've identified the root cause and are working on identifying a resolution.

Errors loading the Asana web app for some users in US

Apr <var data-var='date'>21</var>, <var data-var='time'>19:00</var> UTC Resolved - Between April 21st and April 23rd, many rules triggered by date time triggers did not run. New rule triggers ran normally starting April 23rd, and the delayed triggers were processed by April 27th.

Date Time Trigger Automation Failues

Apr <var data-var='date'>20</var>, <var data-var='time'>17:00</var> UTC Resolved - Between April 20th and April 24th, 60% of email and inbox notifications were delayed by at least one hour in EU. Notifications were delayed up to 3 days. Other resource intensive background actions were also impacted at a lesser rate.

Notifications and Background Actions delayed in EU

Mar <var data-var='date'>26</var>, <var data-var='time'>18:34</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>26</var>, <var data-var='time'>15:50</var> UTC Monitoring - We believe that this was related to http3, and have disabled http3 for the affected CloudFront distribution. We believe Asana should now load after a hard refresh. Mar <var data-var='date'>26</var>, <var data-var='time'>15:03</var> UTC Investigating - We have received reports that some users are unable to load Asana, especially in and around New York/the East Coast of the US, and have observed intermittent errors. We are investigating this, and will provide an update within an hour.

Errors loading Asana

Mar <var data-var='date'>15</var>, <var data-var='time'>05:58</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>13</var>, <var data-var='time'>18:44</var> UTC Monitoring - A small number of users were affected by the AWS outage in UAE (me-central-1); following AWS's recommendations, we have moved processing to other regions, and believe there is no user impact. Mar <var data-var='date'> 2</var>, <var data-var='time'>12:03</var> UTC Update - We are still seeing major impact in the ME region making Asana services unavailable to users whose data is stored in that region. We are continuing to monitor the situation. The cause is widespread AWS incidents affecting the infrastructure in the Middle East region: https://health.aws.amazon.com/health/status Mar <var data-var='date'> 2</var>, <var data-var='time'>10:27</var> UTC Update - We are still seeing major impact in the ME region making Asana services unavailable to users whose data is stored in that region. We are continuing to monitor the situation. The cause is AWS incidents affecting the infrastructure in the Middle East region: https://health.aws.amazon.com/health/status Mar <var data-var='date'> 2</var>, <var data-var='time'>09:05</var> UTC Update - We are seeing major impact in the ME region making Asana services unavailable to users whose data is stored in that region. We have taken steps to avoid additional loss of EC2 resources, but are continuing to see high error rates. This cause is AWS incidents affecting the infrastructure (az1 and az3) in the Middle East region: https://health.aws.amazon.com/health/status Mar <var data-var='date'> 2</var>, <var data-var='time'>09:02</var> UTC Update - We are continuing to investigate this issue. Mar <var data-var='date'> 1</var>, <var data-var='time'>21:03</var> UTC Update - We no longer see impact on our servers. We're monitoring, as the AWS incident has not resolved. Mar <var data-var='date'> 1</var>, <var data-var='time'>21:02</var> UTC Update - We are continuing to investigate this issue. Mar <var data-var='date'> 1</var>, <var data-var='time'>20:31</var> UTC Investigating - Asana remains accessible to customers in the ME region, but we are seeing backends impacted by an AWS ME outage. If that isn't resolved soon, we expect to see some performance degradation and possible outages of the Asana application. This is only for the ME region; other regions are unaffected.

AWS UAE issues might affect the ME region

Feb <var data-var='date'> 5</var>, <var data-var='time'>23:58</var> UTC Resolved - Our engineers have rolled back recent changes to our primary monitoring systems, and our API and mobile systems are fully operational. Feb <var data-var='date'> 5</var>, <var data-var='time'>23:49</var> UTC Monitoring - Our primary monitoring is observing an outage for our API and mobile services, but secondary monitoring indicates that API and mobile traffic is operating as usual. Our engineers are reviewing our primary monitoring and will provide updates on the situation.

API monitoring

Jan <var data-var='date'>26</var>, <var data-var='time'>03:29</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>26</var>, <var data-var='time'>03:20</var> UTC Update - We are continuing to monitor for any further issues. Jan <var data-var='date'>26</var>, <var data-var='time'>03:19</var> UTC Monitoring - We have identified certain expensive workloads and reduced background processing to mitigate this. We see recovery in user facing services and are investigating the expensive workloads; user traffic is now working normally. Jan <var data-var='date'>26</var>, <var data-var='time'>03:01</var> UTC Investigating - We are investigating an elevated rate of API errors as well as delays reflecting changes for the App in EU.

EU App and API issues

Jan <var data-var='date'>22</var>, <var data-var='time'>19:00</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>22</var>, <var data-var='time'>18:38</var> UTC Update - Our error rates are back to normal baseline, and we don't expect an immediate recurrence. We'll create a post-mortem in the next few days with more details, including what happened and how we plan to prevent this going forward. Jan <var data-var='date'>22</var>, <var data-var='time'>18:04</var> UTC Update - Error rates have dropped significantly, to about 2%. It's possible some users continue to see errors, but we expect most users to be able to use Asana. Jan <var data-var='date'>22</var>, <var data-var='time'>17:59</var> UTC Update - We've identified the cause and have rolled back. Based on our monitoring, we should be recovered for some users. Jan <var data-var='date'>22</var>, <var data-var='time'>17:51</var> UTC Update - We are continuing to investigate this issue. Jan <var data-var='date'>22</var>, <var data-var='time'>17:48</var> UTC Investigating - We're investigating an outage, it looks like no one is able to reach the Asana webapp.

Asana webapp unavailable

Jan <var data-var='date'> 6</var>, <var data-var='time'>00:00</var> UTC Resolved - On January 6th, 2026 at UTC 12:00, we experienced an approximately 50-minute service disruption affecting customers in non-US regions. During this time, some requests may have failed or timed out. What Happened: During routine maintenance, we upgraded a core infrastructure component. While the upgrade itself completed as expected, some services did not successfully reconnect to the updated infrastructure. This led to temporary communication issues and degraded service in the affected regions. We apologize for the inconvenience and want to assure you that we are taking steps to help prevent similar issues in the future.

Issues in with Asana in non-US regions

Jan <var data-var='date'> 5</var>, <var data-var='time'>21:50</var> UTC Resolved - Thank you for your patience. Service is fully restored, and the Asana web app is back to normal functionality. Jan <var data-var='date'> 5</var>, <var data-var='time'>21:29</var> UTC Monitoring - Our engineers have identified and reverted the change preventing users from starting new Asana web app sessions. We're monitoring the situation to ensure recovery. The Asana web app is operational, and other services (mobile, API) are unaffected. Jan <var data-var='date'> 5</var>, <var data-var='time'>21:17</var> UTC Investigating - Users are currently unable to begin new sessions in the Asana web app. Our engineers are working to investigate and mitigate this issue as soon as possible. Existing web sessions are unaffected, along with mobile and API traffic.

Downtime for the Asana web app

Dec <var data-var='date'>13</var>, <var data-var='time'>06:10</var> UTC Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>13</var>, <var data-var='time'>05:12</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>13</var>, <var data-var='time'>05:11</var> UTC Scheduled - On Saturday, December 13th, 2025, between 5:00 am to 7:00 am UTC, users may experience interruptions or limited availability while we upgrade our databases. During this maintenance window, Asana web and mobile applications and API may be affected. Thank you for your understanding and patience. Please contact support for any questions.

Dec <var data-var='date'>13</var>, <var data-var='time'>06:00</var> UTC Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>13</var>, <var data-var='time'>03:23</var> UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Dec <var data-var='date'>13</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'> 9</var>, <var data-var='time'>20:07</var> UTC Scheduled - On Saturday, December 13th, 2025, between 3:00 am to 5:00 am UTC, users may experience interruptions or limited availability while we upgrade our databases. During this maintenance window, Asana web and mobile applications and API may be affected. Thank you for your understanding and patience. Please contact support for any questions.

Dec <var data-var='date'> 6</var>, <var data-var='time'>05:00</var> UTC Completed - The scheduled maintenance has been completed. Dec <var data-var='date'> 6</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'> 3</var>, <var data-var='time'>20:25</var> UTC Scheduled - On Saturday, December 6th, 2025, between 3:00 am to 5:00 am UTC, users may experience interruptions or limited availability while we upgrade our databases. During this maintenance window, Asana web and mobile applications and API may be affected. Thank you for your understanding and patience. Please contact support for any questions.

Nov <var data-var='date'>22</var>, <var data-var='time'>05:00</var> UTC Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>22</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>20</var>, <var data-var='time'>05:10</var> UTC Update - We will be undergoing scheduled maintenance during this time. Nov <var data-var='date'>20</var>, <var data-var='time'>05:08</var> UTC Scheduled - On Saturday, November 22th, 2025, between 3:00 am to 5:00 am UTC, users may experience interruptions or limited availability while we upgrade our databases. During this maintenance window, Asana web and mobile applications and API may be affected. Thank you for your understanding and patience. Please contact support for any questions.

Nov <var data-var='date'>18</var>, <var data-var='time'>17:00</var> UTC Resolved - Resolved - We have fully resolved an incident related to a product permissions bug that briefly impacted some of our customers between November 18 and November 19. This issue was contained entirely within customer domains and did not expose any data externally.

Permissions bug between 2025-11-18 and 2025-11-19

Nov <var data-var='date'>18</var>, <var data-var='time'>11:30</var> UTC Resolved - Asana's MCP server experienced partial unavailability for three hours due to an upstream provider outage. No data loss or security issues occurred during this outage. This resulted in an increased rate of errors from 3:20 - 5:00 AM PT and some failed requests from 5:04 - 6:26 AM PT. The service fully recovered after the upstream provider resolved the issue.

Is Asana down?

Asana status is UP

Lastest published events

Partial API outage

Partial API outage in EU

Automations not running for EU users

Asana Services, Components and Regions

Recent Asana events

Partial API outage

Partial API outage in EU

Automations not running for EU users

Slow performance for a subset of Asana users

We are fully down for a subset of customers. We're investigating the issue, and are rolling back a deployment.

Asana full outage for some users (2 hours, 25% outage)