Apr <var data-var='date'>21</var>, <var data-var='time'>19:00</var> UTC Resolved - Between April 21st and April 23rd, many rules triggered by date time triggers did not run. New rule triggers ran normally starting April 23rd, and the delayed triggers were processed by April 27th.

Date Time Trigger Automation Failues

Apr <var data-var='date'>20</var>, <var data-var='time'>17:00</var> UTC Resolved - Between April 20th and April 24th, 60% of email and inbox notifications were delayed by at least one hour in EU. Notifications were delayed up to 3 days. Other resource intensive background actions were also impacted at a lesser rate.

Notifications and Background Actions delayed in EU

Mar <var data-var='date'>26</var>, <var data-var='time'>18:34</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>26</var>, <var data-var='time'>15:50</var> UTC Monitoring - We believe that this was related to http3, and have disabled http3 for the affected CloudFront distribution. We believe Asana should now load after a hard refresh. Mar <var data-var='date'>26</var>, <var data-var='time'>15:03</var> UTC Investigating - We have received reports that some users are unable to load Asana, especially in and around New York/the East Coast of the US, and have observed intermittent errors. We are investigating this, and will provide an update within an hour.

Errors loading Asana

Mar <var data-var='date'>15</var>, <var data-var='time'>05:58</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>13</var>, <var data-var='time'>18:44</var> UTC Monitoring - A small number of users were affected by the AWS outage in UAE (me-central-1); following AWS's recommendations, we have moved processing to other regions, and believe there is no user impact. Mar <var data-var='date'> 2</var>, <var data-var='time'>12:03</var> UTC Update - We are still seeing major impact in the ME region making Asana services unavailable to users whose data is stored in that region. We are continuing to monitor the situation. The cause is widespread AWS incidents affecting the infrastructure in the Middle East region: https://health.aws.amazon.com/health/status Mar <var data-var='date'> 2</var>, <var data-var='time'>10:27</var> UTC Update - We are still seeing major impact in the ME region making Asana services unavailable to users whose data is stored in that region. We are continuing to monitor the situation. The cause is AWS incidents affecting the infrastructure in the Middle East region: https://health.aws.amazon.com/health/status Mar <var data-var='date'> 2</var>, <var data-var='time'>09:05</var> UTC Update - We are seeing major impact in the ME region making Asana services unavailable to users whose data is stored in that region. We have taken steps to avoid additional loss of EC2 resources, but are continuing to see high error rates. This cause is AWS incidents affecting the infrastructure (az1 and az3) in the Middle East region: https://health.aws.amazon.com/health/status Mar <var data-var='date'> 2</var>, <var data-var='time'>09:02</var> UTC Update - We are continuing to investigate this issue. Mar <var data-var='date'> 1</var>, <var data-var='time'>21:03</var> UTC Update - We no longer see impact on our servers. We're monitoring, as the AWS incident has not resolved. Mar <var data-var='date'> 1</var>, <var data-var='time'>21:02</var> UTC Update - We are continuing to investigate this issue. Mar <var data-var='date'> 1</var>, <var data-var='time'>20:31</var> UTC Investigating - Asana remains accessible to customers in the ME region, but we are seeing backends impacted by an AWS ME outage. If that isn't resolved soon, we expect to see some performance degradation and possible outages of the Asana application. This is only for the ME region; other regions are unaffected.

AWS UAE issues might affect the ME region

Feb <var data-var='date'> 5</var>, <var data-var='time'>23:58</var> UTC Resolved - Our engineers have rolled back recent changes to our primary monitoring systems, and our API and mobile systems are fully operational. Feb <var data-var='date'> 5</var>, <var data-var='time'>23:49</var> UTC Monitoring - Our primary monitoring is observing an outage for our API and mobile services, but secondary monitoring indicates that API and mobile traffic is operating as usual. Our engineers are reviewing our primary monitoring and will provide updates on the situation.

API monitoring

Jan <var data-var='date'>26</var>, <var data-var='time'>03:29</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>26</var>, <var data-var='time'>03:20</var> UTC Update - We are continuing to monitor for any further issues. Jan <var data-var='date'>26</var>, <var data-var='time'>03:19</var> UTC Monitoring - We have identified certain expensive workloads and reduced background processing to mitigate this. We see recovery in user facing services and are investigating the expensive workloads; user traffic is now working normally. Jan <var data-var='date'>26</var>, <var data-var='time'>03:01</var> UTC Investigating - We are investigating an elevated rate of API errors as well as delays reflecting changes for the App in EU.

EU App and API issues

Jan <var data-var='date'>22</var>, <var data-var='time'>19:00</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>22</var>, <var data-var='time'>18:38</var> UTC Update - Our error rates are back to normal baseline, and we don't expect an immediate recurrence. We'll create a post-mortem in the next few days with more details, including what happened and how we plan to prevent this going forward. Jan <var data-var='date'>22</var>, <var data-var='time'>18:04</var> UTC Update - Error rates have dropped significantly, to about 2%. It's possible some users continue to see errors, but we expect most users to be able to use Asana. Jan <var data-var='date'>22</var>, <var data-var='time'>17:59</var> UTC Update - We've identified the cause and have rolled back. Based on our monitoring, we should be recovered for some users. Jan <var data-var='date'>22</var>, <var data-var='time'>17:51</var> UTC Update - We are continuing to investigate this issue. Jan <var data-var='date'>22</var>, <var data-var='time'>17:48</var> UTC Investigating - We're investigating an outage, it looks like no one is able to reach the Asana webapp.

Asana webapp unavailable

Jan <var data-var='date'> 6</var>, <var data-var='time'>00:00</var> UTC Resolved - On January 6th, 2026 at UTC 12:00, we experienced an approximately 50-minute service disruption affecting customers in non-US regions. During this time, some requests may have failed or timed out. What Happened: During routine maintenance, we upgraded a core infrastructure component. While the upgrade itself completed as expected, some services did not successfully reconnect to the updated infrastructure. This led to temporary communication issues and degraded service in the affected regions. We apologize for the inconvenience and want to assure you that we are taking steps to help prevent similar issues in the future.

Issues in with Asana in non-US regions

Jan <var data-var='date'> 5</var>, <var data-var='time'>21:50</var> UTC Resolved - Thank you for your patience. Service is fully restored, and the Asana web app is back to normal functionality. Jan <var data-var='date'> 5</var>, <var data-var='time'>21:29</var> UTC Monitoring - Our engineers have identified and reverted the change preventing users from starting new Asana web app sessions. We're monitoring the situation to ensure recovery. The Asana web app is operational, and other services (mobile, API) are unaffected. Jan <var data-var='date'> 5</var>, <var data-var='time'>21:17</var> UTC Investigating - Users are currently unable to begin new sessions in the Asana web app. Our engineers are working to investigate and mitigate this issue as soon as possible. Existing web sessions are unaffected, along with mobile and API traffic.

Downtime for the Asana web app

Dec <var data-var='date'>13</var>, <var data-var='time'>06:10</var> UTC Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>13</var>, <var data-var='time'>05:12</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>13</var>, <var data-var='time'>05:11</var> UTC Scheduled - On Saturday, December 13th, 2025, between 5:00 am to 7:00 am UTC, users may experience interruptions or limited availability while we upgrade our databases. During this maintenance window, Asana web and mobile applications and API may be affected. Thank you for your understanding and patience. Please contact support for any questions.

Planned Maintenance

Dec <var data-var='date'>13</var>, <var data-var='time'>06:00</var> UTC Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>13</var>, <var data-var='time'>03:23</var> UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Dec <var data-var='date'>13</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'> 9</var>, <var data-var='time'>20:07</var> UTC Scheduled - On Saturday, December 13th, 2025, between 3:00 am to 5:00 am UTC, users may experience interruptions or limited availability while we upgrade our databases. During this maintenance window, Asana web and mobile applications and API may be affected. Thank you for your understanding and patience. Please contact support for any questions.

Dec <var data-var='date'> 6</var>, <var data-var='time'>05:00</var> UTC Completed - The scheduled maintenance has been completed. Dec <var data-var='date'> 6</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'> 3</var>, <var data-var='time'>20:25</var> UTC Scheduled - On Saturday, December 6th, 2025, between 3:00 am to 5:00 am UTC, users may experience interruptions or limited availability while we upgrade our databases. During this maintenance window, Asana web and mobile applications and API may be affected. Thank you for your understanding and patience. Please contact support for any questions.

Nov <var data-var='date'>22</var>, <var data-var='time'>05:00</var> UTC Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>22</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>20</var>, <var data-var='time'>05:10</var> UTC Update - We will be undergoing scheduled maintenance during this time. Nov <var data-var='date'>20</var>, <var data-var='time'>05:08</var> UTC Scheduled - On Saturday, November 22th, 2025, between 3:00 am to 5:00 am UTC, users may experience interruptions or limited availability while we upgrade our databases. During this maintenance window, Asana web and mobile applications and API may be affected. Thank you for your understanding and patience. Please contact support for any questions.

Nov <var data-var='date'>18</var>, <var data-var='time'>17:00</var> UTC Resolved - Resolved - We have fully resolved an incident related to a product permissions bug that briefly impacted some of our customers between November 18 and November 19. This issue was contained entirely within customer domains and did not expose any data externally.

Permissions bug between 2025-11-18 and 2025-11-19

Nov <var data-var='date'>18</var>, <var data-var='time'>11:30</var> UTC Resolved - Asana's MCP server experienced partial unavailability for three hours due to an upstream provider outage. No data loss or security issues occurred during this outage. This resulted in an increased rate of errors from 3:20 - 5:00 AM PT and some failed requests from 5:04 - 6:26 AM PT. The service fully recovered after the upstream provider resolved the issue.

Partial downtime for Asana's MCP server

Nov <var data-var='date'> 7</var>, <var data-var='time'>22:08</var> UTC Resolved - The incident is now resolved. Nov <var data-var='date'> 7</var>, <var data-var='time'>22:03</var> UTC Update - We are continuing to monitor for any further issues. Nov <var data-var='date'> 7</var>, <var data-var='time'>21:59</var> UTC Update - We are continuing to monitor for any further issues. Nov <var data-var='date'> 7</var>, <var data-var='time'>21:56</var> UTC Monitoring - Functionality to the Asana webapp is now restored. We are still experiencing errors in the API, and are working to resolve them. Nov <var data-var='date'> 7</var>, <var data-var='time'>21:39</var> UTC Update - The root cause has been addressed, and some sessions are starting to see recovery. We are taking action to speed up recovery across all regions. Nov <var data-var='date'> 7</var>, <var data-var='time'>21:24</var> UTC Update - We are continuing to work on a fix for this issue. Nov <var data-var='date'> 7</var>, <var data-var='time'>21:22</var> UTC Identified - We're currently experiencing a high volume of crashes for the Asana app. We've identified the cause and are actively working to resolve the issue. Thank you for your patience!

Asana downtime in all regions

Oct <var data-var='date'>31</var>, <var data-var='time'>17:18</var> UTC Resolved - This incident has been resolved. During the incident, users in EU experienced slow application performance, and automations, webhooks, and background actions were delayed. Oct <var data-var='date'>31</var>, <var data-var='time'>17:05</var> UTC Monitoring - We have identified the source of load and addressed it, and are monitoring recovery. Oct <var data-var='date'>31</var>, <var data-var='time'>16:28</var> UTC Identified - We’re currently experiencing increased system load. Our team has identified the source and is actively working to mitigate the impact. Thank you for your patience. Oct <var data-var='date'>31</var>, <var data-var='time'>16:17</var> UTC Investigating - We are currently investigating the issue.

Issues in with Asana in EU region

Oct <var data-var='date'>20</var>, <var data-var='time'>20:34</var> UTC Resolved - Asana is now fully operational, and all services are performing normally. API traffic and client access have been fully restored, and we’re no longer seeing elevated error rates or latency. This incident was related to an earlier AWS service disruption. We’ll continue to monitor performance closely, but Asana is back to normal. Oct <var data-var='date'>20</var>, <var data-var='time'>19:54</var> UTC Monitoring - Asana is functional again. We’ve begun re-enabling API traffic and are gradually allowing traffic from all clients. Most functionality is coming back online, though some users may still experience intermittent errors or slower performance while systems stabilise. Oct <var data-var='date'>20</var>, <var data-var='time'>18:43</var> UTC Update - We are continuing to work on restoring access to Asana. This outage is related to the ongoing AWS service disruption, which is affecting many applications and customers globally (https://health.aws.amazon.com/health/status). Our engineers are actively deploying mitigation strategies to restore Asana functionality and reduce our reliance on affected services. We're observing some recovery in foundational infrastructure, and are working towards restoring core app functionality. Oct <var data-var='date'>20</var>, <var data-var='time'>16:55</var> UTC Update - We are continuing to work on resolving the issue impacting access to Asana. This outage is related to the ongoing AWS service disruption, which is affecting many applications and customers globally (https://health.aws.amazon.com/health/status). Our team is closely monitoring AWS recovery efforts and will restore full functionality as soon as possible. Oct <var data-var='date'>20</var>, <var data-var='time'>15:07</var> UTC Update - We are still working on fixing the issue, this is affecting most of our users Oct <var data-var='date'>20</var>, <var data-var='time'>14:28</var> UTC Identified - We are currently investigating an issue which affects about 10% of our users, this is a continuation of the AWS outage that happened earlier today

App Down

Oct <var data-var='date'>20</var>, <var data-var='time'>10:23</var> UTC Resolved - This incident has been resolved; error rates and latency have gone down and we've caught up on existing traffic. We will publish a postmortem here within 72 hours. Oct <var data-var='date'>20</var>, <var data-var='time'>10:08</var> UTC Update - The root cause has been fixed, and we are monitoring recovery; we still see somehow degraded performance in the US region, and are adjusting configuration to address this. Oct <var data-var='date'>20</var>, <var data-var='time'>09:32</var> UTC Monitoring - A fix has been implemented, and we are monitoring recovery. Oct <var data-var='date'>20</var>, <var data-var='time'>09:18</var> UTC Update - We are working to prepare our systems to recover once AWS resolves DynamoDB issues in us-east-1. Oct <var data-var='date'>20</var>, <var data-var='time'>08:32</var> UTC Update - We are continuing to work on this issue, and will update once we have an ETA for resolution. Also see https://health.aws.amazon.com/health/status for status on resolution for infrastructure issues. Oct <var data-var='date'>20</var>, <var data-var='time'>08:19</var> UTC Update - We are continuing to work on this issue. AWS DynamoDB is disrupted, and this impacts our production services. Oct <var data-var='date'>20</var>, <var data-var='time'>07:59</var> UTC Update - We are continuing to investigate this issue. Oct <var data-var='date'>20</var>, <var data-var='time'>07:43</var> UTC Update - We are continuing to investigate this issue from our side, and waiting for an update from AWS. Oct <var data-var='date'>20</var>, <var data-var='time'>07:30</var> UTC Update - We are still seeing full downtime, and are continuing investigation. Oct <var data-var='date'>20</var>, <var data-var='time'>07:15</var> UTC Update - AWS is investigating errors in Virginia, per https://health.aws.amazon.com/health/status . We are continuing to investigate and will provide an update in 15 minutes. Oct <var data-var='date'>20</var>, <var data-var='time'>07:10</var> UTC Investigating - We are currently investigating an issue which affects all services.

Oct <var data-var='date'>13</var>, <var data-var='time'>16:33</var> UTC Resolved - From 15:44 - 16:33 UTC, Asana users may have seen stale data in the web app. In some cases, users may have experienced crashes and failed API requests.

Stale data and crashes

Oct <var data-var='date'> 2</var>, <var data-var='time'>12:00</var> UTC Resolved - One of our infrastructure services that we use to run the customer provided script was failing to start up for some workspaces. This was an unintended consequence of us rolling out improved security controls. We've mitigated this by deploying a previously working version for the service and will continue to investigate why this happened.

Script-based actions on tasks were failing

Aug <var data-var='date'>18</var>, <var data-var='time'>02:43</var> UTC Resolved - Automations and background actions are back to normal operations for all Asana users and customers. Aug <var data-var='date'>18</var>, <var data-var='time'>01:41</var> UTC Monitoring - The root cause of automation delay has been addressed, and controls are in place for automations and background actions to catch up on overdue work. Our engineers are monitoring metrics for recovery, and we expect Asana to return to full functionality shortly. Aug <var data-var='date'>18</var>, <var data-var='time'>01:01</var> UTC Identified - Asana is currently observing delay for all automations and background actions. Engineers are currently taking steps to mitigate the impact of this delay, and are investigating further to address the root cause.

Automation delay

Jul <var data-var='date'>25</var>, <var data-var='time'>01:15</var> UTC Resolved - On 7/25/2025, between approximately 01:24 and 01:32 UTC, our inbound email system was completely down, which means that no emails from customers emailing Asana (e.g. at @mail.asana.com) were processed. No tasks or messages were created via email during that time.

Inbound email outage

Jun <var data-var='date'>25</var>, <var data-var='time'>12:35</var> UTC Resolved - All system appear to have recovered, with recovery starting around 12:14 UTC. We will publish a postmortem within 72 hours. Jun <var data-var='date'>25</var>, <var data-var='time'>12:30</var> UTC Update - We are continuing to monitor for any further issues. Jun <var data-var='date'>25</var>, <var data-var='time'>12:25</var> UTC Monitoring - We have identified an issue causing errors starting around 11:50 UTC, and have reverted the change which caused this. We are monitoring to confirm recovery.

Elevated application and API/Mobile errors

Jun <var data-var='date'>17</var>, <var data-var='time'>16:51</var> UTC Resolved - Asana's MCP server is now operational. Jun <var data-var='date'>16</var>, <var data-var='time'>23:54</var> UTC Update - We anticipate the MCP server will be back online by June 17, 17:00 UTC. We'll provide another update at that time or when the server is redeployed. Thank you for your patience as we work through this issue. Jun <var data-var='date'>16</var>, <var data-var='time'>20:45</var> UTC Update - We identified a bug affecting our Model Context Protocol (MCP) server. Our engineering team has resolved the underlying issue and is now working to reinstate the server. We will post another update shortly with a time estimate. Jun <var data-var='date'> 5</var>, <var data-var='time'>17:51</var> UTC Monitoring - Asana's MCP server is undergoing maintenance. During this maintenance, <a href="https://developers.asana.com/docs/using-asanas-model-control-protocol-mcp-server">MCP</a> is unavailable to the customers who've opted-in.

Is Asana down?

Asana status is UP

Lastest published events

Date Time Trigger Automation Failues

Notifications and Background Actions delayed in EU

Errors loading Asana

Asana Services, Components and Regions

Recent Asana events

Date Time Trigger Automation Failues

Notifications and Background Actions delayed in EU

Errors loading Asana

AWS UAE issues might affect the ME region

API monitoring

EU App and API issues

Get your FREE account now,
5 monitors included!

Is Asana down?

Asana status is UP

Lastest published events

Date Time Trigger Automation Failues

Notifications and Background Actions delayed in EU

Errors loading Asana

Asana Services, Components and Regions

Recent Asana events

Date Time Trigger Automation Failues

Notifications and Background Actions delayed in EU

Errors loading Asana

AWS UAE issues might affect the ME region

API monitoring

EU App and API issues

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!