May <var data-var='date'>22</var>, <var data-var='time'>09:54</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>22</var>, <var data-var='time'>09:54</var> UTC Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'>22</var>, <var data-var='time'>09:29</var> UTC Investigating - Due to issues with one of our upstream providers, we are currently experiencing performance degradation affecting the generation of custom client builds for macOS. As a result, custom builds are temporarily unavailable for this platform. We apologise for the inconvenience and appreciate your patience.

Service Degradation - macOS Custom Client Builds

May <var data-var='date'> 6</var>, <var data-var='time'>08:51</var> UTC Resolved - This incident has been resolved. Customers in Taiwan and Hong Kong are now routed back to their original zone. Apr <var data-var='date'>30</var>, <var data-var='time'>18:22</var> UTC Update - Our engineering teams continue to work on the issue Apr <var data-var='date'>28</var>, <var data-var='time'>11:59</var> UTC Identified - Due to networking issues associated with one of our upstream providers, to reduce customer impact we will be re-routing customers from Taiwan and Hong Kong to our infrastructure in Japan. Apr <var data-var='date'>28</var>, <var data-var='time'>11:20</var> UTC Investigating - We are currently facing degraded performance in our Asia zone, specifically Taiwan and Hong Kong. Engineers are investigating and a further update will be provided once a root cause has been identified. We apologise for any inconvenience caused.

Partial outage - Taiwan and Hong Kong

May <var data-var='date'> 4</var>, <var data-var='time'>14:32</var> UTC Resolved - This incident has been resolved. May <var data-var='date'> 4</var>, <var data-var='time'>10:00</var> UTC Investigating - The ability to create MacOS custom builds is impacted currently

MacOS custom builds impacted

Apr <var data-var='date'>25</var>, <var data-var='time'>18:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>25</var>, <var data-var='time'>10:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>16</var>, <var data-var='time'>12:30</var> UTC Scheduled - We are performing system upgrades to improve the service quality of our global network. There may be service interruptions during the maintenance window. If your connection is interrupted, please wait for a couple of minutes and try again.

Global Network maintenance

Apr <var data-var='date'>19</var>, <var data-var='time'>08:29</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>18</var>, <var data-var='time'>22:41</var> UTC Update - We are continuing to investigate the issue and are in constant contact with our upstream provider. Once we receive further information we will publish another update. Once again we apologise for any inconvenience caused. Apr <var data-var='date'>18</var>, <var data-var='time'>21:20</var> UTC Update - We are continuing to investigate the issue and are in constant contact with our upstream provider. Once we receive further information we will publish another update. Once again we apologise for any inconvenience caused. Apr <var data-var='date'>18</var>, <var data-var='time'>20:07</var> UTC Update - We are continuing to investigate the issue and are in constant contact with our upstream provider. Once we receive further information we will publish another update. Once again we apologise for any inconvenience caused. Apr <var data-var='date'>18</var>, <var data-var='time'>18:42</var> UTC Update - We are continuing to investigate the issue and are in constant contact with our upstream provider. Once we receive further information we will publish another update. Once again we apologise for any inconvenience caused. Apr <var data-var='date'>18</var>, <var data-var='time'>17:36</var> UTC Investigating - We are currently experiencing service degradation with our upstream provider in India. This will impact sessions in the Indian zone. We're in contact with our upstream provider and will provide an update once we receive further information. We apologise for any inconvenience caused.

Service degradation - India

Mar <var data-var='date'>16</var>, <var data-var='time'>15:02</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'>16</var>, <var data-var='time'>14:19</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>16</var>, <var data-var='time'>14:13</var> UTC Investigating - We are currently facing major outage with our AnyDesk Network . Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may cause.

Major outage - AnyDesk Network

Mar <var data-var='date'>13</var>, <var data-var='time'>14:00</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>13</var>, <var data-var='time'>12:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>12</var>, <var data-var='time'>17:04</var> UTC Scheduled - Customer portals my.anydesk I and my.anydesk II will be undergoing maintenance. This maintenance will not affect the ability of session creation.

Scheduled maintenance - my.anydesk I / my.anydesk II

Mar <var data-var='date'> 4</var>, <var data-var='time'>18:11</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'>27</var>, <var data-var='time'>16:56</var> UTC Update - We are continuing to work on a fix for this issue. Feb <var data-var='date'>27</var>, <var data-var='time'>13:19</var> UTC Identified - We are currently experiencing performance degradation affecting the generation of custom client builds. As a result, some custom builds may be temporarily unavailable. The root cause has been identified and we are working to implement a fix. We will provide further updates as progress continues. We apologise for the inconvenience and appreciate your patience.

Service Degradation - Custom Client Builds

Feb <var data-var='date'>27</var>, <var data-var='time'>16:55</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'>26</var>, <var data-var='time'>16:01</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>26</var>, <var data-var='time'>07:32</var> UTC Update - We are continuing to work on a fix for this issue. Feb <var data-var='date'>25</var>, <var data-var='time'>23:15</var> UTC Update - We are continuing to work on a fix for this issue. Feb <var data-var='date'>25</var>, <var data-var='time'>15:57</var> UTC Identified - The issue has been identified and a fix is being implemented. Feb <var data-var='date'>25</var>, <var data-var='time'>12:44</var> UTC Investigating - We are currently facing degraded performance in South America. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may have caused.

Service Degradation - South America

Feb <var data-var='date'> 3</var>, <var data-var='time'>14:32</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'> 3</var>, <var data-var='time'>13:51</var> UTC Update - We are continuing to monitor for any further issues. Feb <var data-var='date'> 3</var>, <var data-var='time'>12:45</var> UTC Update - We are continuing to monitor for any further issues. Feb <var data-var='date'> 3</var>, <var data-var='time'>11:40</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'> 3</var>, <var data-var='time'>10:44</var> UTC Identified - The issue has been identified and a fix is being implemented. Feb <var data-var='date'> 3</var>, <var data-var='time'>08:21</var> UTC Investigating - We are currently facing degraded performance of the service, affecting several countries in parts of Europe and Western Asia. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may have caused.

Service degradation - Eastern Europe, Western Asia

Jan <var data-var='date'>22</var>, <var data-var='time'>14:20</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>22</var>, <var data-var='time'>11:27</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>22</var>, <var data-var='time'>10:16</var> UTC Identified - The issue has been identified and a fix is being implemented. Jan <var data-var='date'>22</var>, <var data-var='time'>09:29</var> UTC Investigating - We currently facing degraded performance of the service, affecting several countries in Europe. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may have caused.

Service Degradation

Dec <var data-var='date'>22</var>, <var data-var='time'>14:56</var> UTC Resolved - This incident has been resolved. Dec <var data-var='date'>22</var>, <var data-var='time'>14:34</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'>22</var>, <var data-var='time'>14:27</var> UTC Identified - The issue has been identified and a fix is being implemented. Dec <var data-var='date'>22</var>, <var data-var='time'>13:58</var> UTC Update - We are continuing to investigate this issue. Dec <var data-var='date'>22</var>, <var data-var='time'>13:49</var> UTC Investigating - We are currently facing degraded performance of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

Service Degradation - my.anydesk II

Dec <var data-var='date'> 4</var>, <var data-var='time'>15:00</var> UTC Completed - The scheduled maintenance has been completed. Dec <var data-var='date'> 4</var>, <var data-var='time'>14:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'> 3</var>, <var data-var='time'>12:07</var> UTC Scheduled - We will be performing general maintenance of our customer portal during this time, to improve service quality. This maintenance will not impact any AnyDesk sessions. The shop and all other services will remain online.

Customer portal general maintenance

Dec <var data-var='date'> 2</var>, <var data-var='time'>10:54</var> UTC Completed - The scheduled maintenance has been completed. Dec <var data-var='date'> 2</var>, <var data-var='time'>10:30</var> UTC Verifying - Verification is currently underway for the maintenance items. Dec <var data-var='date'> 2</var>, <var data-var='time'>09:23</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'> 2</var>, <var data-var='time'>09:23</var> UTC Update - We will be undergoing scheduled maintenance during this time. Dec <var data-var='date'> 2</var>, <var data-var='time'>09:23</var> UTC Scheduled - We will be performing general maintenance of our shop during this time, to improve service quality. This maintenance will not impact any AnyDesk sessions. The customer portal and all other services will remain online.

Shop general maintenance

Dec <var data-var='date'> 1</var>, <var data-var='time'>19:08</var> UTC Resolved - This incident has been resolved. Dec <var data-var='date'> 1</var>, <var data-var='time'>08:49</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'> 1</var>, <var data-var='time'>07:59</var> UTC Investigating - We are currently facing degraded performance of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

Nov <var data-var='date'>24</var>, <var data-var='time'>19:11</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>24</var>, <var data-var='time'>16:39</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>24</var>, <var data-var='time'>16:12</var> UTC Investigating - We are currently facing degraded performance of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

Nov <var data-var='date'>24</var>, <var data-var='time'>15:00</var> UTC Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>24</var>, <var data-var='time'>14:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>21</var>, <var data-var='time'>15:49</var> UTC Scheduled - We will be performing general maintenance of our website during this time, to improve service quality. This maintenance will not impact any AnyDesk sessions. The customer portal and all other services will remain online.

Website general maintenance

Nov <var data-var='date'>21</var>, <var data-var='time'>15:49</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>21</var>, <var data-var='time'>15:01</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>21</var>, <var data-var='time'>14:43</var> UTC Identified - The issue has been identified and a fix is being implemented. Nov <var data-var='date'>21</var>, <var data-var='time'>14:23</var> UTC Update - We are continuing to investigate this issue. Nov <var data-var='date'>21</var>, <var data-var='time'>13:55</var> UTC Investigating - We are currently facing an outage of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

Outage - my.anydesk II

Nov <var data-var='date'>19</var>, <var data-var='time'>19:14</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>19</var>, <var data-var='time'>18:59</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>19</var>, <var data-var='time'>18:09</var> UTC Investigating - We are currently facing an outage of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

Major outage - my.anydesk II

Nov <var data-var='date'>18</var>, <var data-var='time'>16:30</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>18</var>, <var data-var='time'>14:03</var> UTC Identified - Due to a major outage of an upstream provider, we are currently experiencing service degradation of some customer facing services. We are in touch with our service provider and are working towards a resolution.

Nov <var data-var='date'>17</var>, <var data-var='time'>18:52</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>17</var>, <var data-var='time'>11:35</var> UTC Update - We are continuing to monitor for any further issues. Nov <var data-var='date'>17</var>, <var data-var='time'>11:30</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>17</var>, <var data-var='time'>11:10</var> UTC Identified - The issue has been identified and a fix is being implemented. Nov <var data-var='date'>17</var>, <var data-var='time'>10:53</var> UTC Investigating - We are currently facing an outage of our online shop, our team is aware and is investing the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

Outage - Online shop

Nov <var data-var='date'> 5</var>, <var data-var='time'>21:14</var> UTC Completed - The scheduled maintenance has been completed. Nov <var data-var='date'> 5</var>, <var data-var='time'>20:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'> 4</var>, <var data-var='time'>16:27</var> UTC Scheduled - We are performing system upgrades to improve the service quality of our service. No service disruptions expected during the maintenance.

Web Pages - Scheduled maintenance

Oct <var data-var='date'>18</var>, <var data-var='time'>11:30</var> UTC Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>18</var>, <var data-var='time'>10:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 8</var>, <var data-var='time'>12:58</var> UTC Scheduled - We are performing system upgrades to improve the service quality of our global network. There may be service interruptions during the maintenance window. If your connection is interrupted, please wait for a couple of minutes and try again.

Global Network Maintenance

Oct <var data-var='date'>16</var>, <var data-var='time'>11:44</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'>15</var>, <var data-var='time'>22:55</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'>15</var>, <var data-var='time'>09:32</var> UTC Investigating - We are currently experiencing a partial outage affecting certain features of the Customer Portal. Our engineering team is actively investigating the issue and working to restore full functionality as quickly as possible. We will provide an update as soon as we have more information or when service is fully restored. Thank you for your patience and understanding.

Customer portal - my.anydesk.com II partial outage

Sep <var data-var='date'> 6</var>, <var data-var='time'>19:46</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 6</var>, <var data-var='time'>15:52</var> UTC Update - Scheduled maintenance is still ongoing outside of the expected time window. We will provide updates as necessary. Sep <var data-var='date'> 6</var>, <var data-var='time'>10:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>27</var>, <var data-var='time'>17:55</var> UTC Scheduled - We are performing system upgrades to improve the service quality of our global network. There may be service interruptions during the maintenance window. If your connection is interrupted, please wait for a couple of minutes and try again.

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Lastest published events

Service Degradation - macOS Custom Client Builds

Partial outage - Taiwan and Hong Kong

MacOS custom builds impacted

AnyDesk Services, Components and Regions

Recent AnyDesk events

Service Degradation - macOS Custom Client Builds

Partial outage - Taiwan and Hong Kong

MacOS custom builds impacted

Global Network maintenance

Service degradation - India

Major outage - AnyDesk Network

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Is AnyDesk down?

AnyDesk status is UP

Lastest published events

Service Degradation - macOS Custom Client Builds

Partial outage - Taiwan and Hong Kong

MacOS custom builds impacted

AnyDesk Services, Components and Regions

Recent AnyDesk events

Service Degradation - macOS Custom Client Builds

Partial outage - Taiwan and Hong Kong

MacOS custom builds impacted

Global Network maintenance

Service degradation - India

Major outage - AnyDesk Network

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!