Oct <var data-var='date'> 5</var>, <var data-var='time'>11:56</var> PDT Resolved - Between 11:40 AM and 11:48 AM PT on October 5, 2026, Amplitude experienced a full outage of the Guides and Surveys service. During this time, users may have been unable to create, publish, or edit Guides and Surveys, or may have seen Guides and Surveys fail to load for end users. The issue has been resolved and Guides and Surveys is fully operational. We are continuing to confirm there was no data loss. No customer action is needed at this time.

Guides and Surveys Service Disruption

Oct <var data-var='date'> 2</var>, <var data-var='time'>11:43</var> PDT Resolved - The issue has been resolved, and the platform is operating normally again. Our Engineering team will continue to monitor the platform closely to ensure everything remains stable. Thank you for your patience and understanding while we worked to resolve this issue. Oct <var data-var='date'> 2</var>, <var data-var='time'>11:36</var> PDT Update - We are continuing to investigate this issue. Oct <var data-var='date'> 2</var>, <var data-var='time'>11:35</var> PDT Investigating - Beginning at approximately 11:15 AM PT, we are currently investigating an issue affecting the Amplitude US environment. Some customers may experience slow page loads, pages that fail to load, or errors when accessing the Amplitude platform. Our Engineering team is actively investigating the issue. We will provide an update as soon as more information is available.

Amplitude- Platform Loading Issues

Sep <var data-var='date'>28</var>, <var data-var='time'>19:33</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>28</var>, <var data-var='time'>16:37</var> PDT Identified - Warehouse exports should now start exporting data to warehouses and storage buckets but explicit export APIs are still blocked. Sep <var data-var='date'>28</var>, <var data-var='time'>14:09</var> PDT Update - We are continuing to investigate this issue. Sep <var data-var='date'>28</var>, <var data-var='time'>14:09</var> PDT Investigating - We are actively investigating an incident in our data exports. Once the issue is resolved, data will continue to be exported. No data is lost.

We are actively investigating an incident in our data exports

Sep <var data-var='date'>24</var>, <var data-var='time'>14:22</var> PDT Resolved - This incident has been resolved. We don't expect any data loss, and no action is required on your end. Sep <var data-var='date'>24</var>, <var data-var='time'>13:43</var> PDT Update - We are continuing to monitor for any further issues. We will provide another update in 30 minutes. Sep <var data-var='date'>24</var>, <var data-var='time'>13:13</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. We will provide another update in 30 minutes. Sep <var data-var='date'>24</var>, <var data-var='time'>12:58</var> PDT Identified - The issue has been identified and a fix is being implemented. We will provide another update in 30 minutes. Sep <var data-var='date'>24</var>, <var data-var='time'>12:47</var> PDT Investigating - Since 2026-09-24 09:30 PT (17:30 UTC), Amplitude has been experiencing a delay in Data Export processing due to a lagging data partition. Realtime data processing and Amplitude charts and dashboards are not impacted. No data is being lost, and delayed exports will complete once the underlying issue is resolved. No customer action is needed at this time. We will provide the next update in 30 minutes.

Export Destinations data delivery issue

Sep <var data-var='date'>23</var>, <var data-var='time'>07:07</var> PDT Resolved - This incident has been resolved. All affected export jobs have fully recovered and are running normally. We don't expect any data loss, and no action is required on your end. Sep <var data-var='date'>23</var>, <var data-var='time'>07:07</var> PDT Update - We are continuing to monitor for any further issues. Sep <var data-var='date'>23</var>, <var data-var='time'>05:47</var> PDT Update - Automatic export jobs are running again for most customers. Recovery looks on track, though we're still confirming full resolution and continuing to monitor closely. No customer action is required at this time Sep <var data-var='date'>23</var>, <var data-var='time'>04:25</var> PDT Update - We're seeing recovery across most affected export jobs, and most customers should now see exports returning to normal. A subset of jobs are still catching up, and we're continuing to monitor until all exports are fully recovered. No customer action is required at this time. Sep <var data-var='date'>23</var>, <var data-var='time'>03:43</var> PDT Update - We've identified that this issue can also affect exports without event filtering, due to backlog from the affected jobs. Previously we noted impact was limited to exports with event filtering, we're updating that guidance as we've confirmed broader impact. If you're experiencing delayed or stalled exports to S3, BigQuery, or Snowflake, this may be related, even without filtering configured. We're still working to confirm exports are getting back to normal. No customer action is required at this time. Sep <var data-var='date'>23</var>, <var data-var='time'>03:19</var> PDT Update - We're still working to confirm that automated data exports are getting back to normal. No customer action is required at this time. Sep <var data-var='date'>23</var>, <var data-var='time'>02:45</var> PDT Update - We continue to monitor system recovery following the deployed fix for automated data exports. No customer action is required at this time. Sep <var data-var='date'>23</var>, <var data-var='time'>02:13</var> PDT Update - We continue to monitor system recovery following the deployed fix for automated data exports. No customer action is required at this time. Sep <var data-var='date'>23</var>, <var data-var='time'>01:39</var> PDT Monitoring - Since 2026-09-22 16:50 PT (23:50 UTC), we experienced an issue with automated data exports to export destinations that filter events before export. We have deployed a fix and are now monitoring the system to confirm exports and backfills fully recover. No data has been lost. No customer action is needed at this time. Sep <var data-var='date'>23</var>, <var data-var='time'>01:02</var> PDT Investigating - Since 2026-09-22 16:50 PT (23:50 UTC), we have been experiencing an issue with automated data exports to all export destinations. This only affects exports that filter events before export. Customers using export destinations may notice that new data is not being delivered to your destination. Our team is actively investigating the source of the issue and working to restore exports as quickly as possible. No data will be lost; once resolved, exports will resume and backfill automatically. No customer action is needed at this time.

Sep <var data-var='date'>22</var>, <var data-var='time'>17:53</var> PDT Resolved - The authentication issue affecting Snowflake Data Share delivery has been resolved. Snowflake Data Share exports are operating normally. No data loss is expected, and no customer action is needed. Sep <var data-var='date'>22</var>, <var data-var='time'>17:23</var> PDT Update - The authentication issue affecting Snowflake Data Share delivery has been fixed. We are monitoring recovery as delayed data is processed. No data loss is expected, and no customer action is needed. We will provide another update in 30 minutes. Sep <var data-var='date'>22</var>, <var data-var='time'>16:53</var> PDT Monitoring - A fix has been deployed for the issue affecting Snowflake Data Share delivery. We are monitoring recovery. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes. Sep <var data-var='date'>22</var>, <var data-var='time'>16:50</var> PDT Update - We are deploying a fix for the issue affecting Snowflake Data Share delivery and will verify recovery once deployment is complete. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes. Sep <var data-var='date'>22</var>, <var data-var='time'>16:21</var> PDT Update - Implementation of a fix is still in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes. Sep <var data-var='date'>22</var>, <var data-var='time'>15:50</var> PDT Update - Implementation of a fix is in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes. Sep <var data-var='date'>22</var>, <var data-var='time'>15:20</var> PDT Update - Our team is continuing to work on a fix for the authentication issue affecting Snowflake Data Share delivery. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes. Sep <var data-var='date'>22</var>, <var data-var='time'>14:50</var> PDT Update - Implementation of a fix is in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes. Sep <var data-var='date'>22</var>, <var data-var='time'>14:19</var> PDT Update - We continue to work on implementing a fix for the authentication issue affecting Snowflake Data Share delivery. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes. Sep <var data-var='date'>22</var>, <var data-var='time'>13:49</var> PDT Update - We continue to work on implementing a fix for the authentication issue affecting Snowflake Data Share delivery. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes. Sep <var data-var='date'>22</var>, <var data-var='time'>13:19</var> PDT Update - We continue to work on implementing a fix for the authentication issue affecting Snowflake Data Share delivery. Delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes. Sep <var data-var='date'>22</var>, <var data-var='time'>12:50</var> PDT Update - Implementation of a fix is in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes. Sep <var data-var='date'>22</var>, <var data-var='time'>12:19</var> PDT Identified - The authentication issue and fix path have been identified; implementation is in progress. No data loss is expected. No customer action is needed. We will share another update in 30 minutes. Sep <var data-var='date'>22</var>, <var data-var='time'>11:49</var> PDT Investigating - Starting at 17:00 UTC, new data is not being delivered to Snowflake Data Share destinations. Existing shared data remains available, and data ingestion and analytics in Amplitude are not affected. No data loss is expected. Our team has identified an authentication issue on our side and is working on a fix. Delayed data will be delivered once resolved. No customer action is needed. We will share another update in 30 minutes.

Snowflake Data Share export delivery issue

Sep <var data-var='date'>17</var>, <var data-var='time'>14:15</var> PDT Resolved - From approximately 11:30 AM PDT (18:30 UTC) to 2:14 PM PDT (21:14 UTC), Amplitude experienced delays affecting the realtime data pipeline. Some data may have been delayed before appearing in Amplitude in real time. The issue has been resolved. There is no data loss, and no customer action is needed. Sep <var data-var='date'>17</var>, <var data-var='time'>14:05</var> PDT Update - We are continuing to monitor the system to confirm full recovery. There is no data loss, and no customer action is needed. We will provide the next update in 30 minutes. Sep <var data-var='date'>17</var>, <var data-var='time'>13:34</var> PDT Monitoring - Recovery is underway, and we are monitoring the system to confirm full recovery. There is no data loss, and no customer action is needed. We will provide the next update in 30 minutes. Sep <var data-var='date'>17</var>, <var data-var='time'>13:05</var> PDT Update - We are continuing to investigate this issue. Sep <var data-var='date'>17</var>, <var data-var='time'>13:05</var> PDT Investigating - Since 11:30 AM PST, Amplitude has been experiencing a realtime data pipeline delay. Some data may not yet appear in Amplitude in real time and may be delayed before it can be streamed or exported to downstream destinations. Our team is actively investigating the source of the issue and working to deploy a fix. There is no data loss. No customer action is needed at this time. We will provide the next update in 30 minutes.

Realtime Data Pipeline Delay

Sep <var data-var='date'> 9</var>, <var data-var='time'>21:01</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'> 9</var>, <var data-var='time'>20:21</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'> 9</var>, <var data-var='time'>20:07</var> PDT Investigating - We are actively investigating an issue with our realtime ingestion pipelines. No data is lost.

We are actively investigating an issue with our realtime ingestion pipelines.

Sep <var data-var='date'> 9</var>, <var data-var='time'>13:32</var> PDT Resolved - Some S3 export files delivered between September 9 at 20:32 UTC and September 10 at 04:01 UTC were missing the bucket-owner-full-control permission, which prevented affected customers from reading them. The issue is resolved. Exports moving forward and outside this timeframe are not impacted. No data was lost. For impacted files in the affected timeframe, set your bucket's Object Ownership to Bucket owner enforced (disable ACLs), if compatible with your bucket access requirements. If you have questions or continue to experience issues, please submit a support request.

S3 export delivery permissions - Resolved

Aug <var data-var='date'>26</var>, <var data-var='time'>11:38</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>26</var>, <var data-var='time'>09:51</var> PDT Monitoring - A fix has been implemented, and we are monitoring the results. Realtime data processing remains delayed, but events are catching up. No data was lost, and no customer action is required. We will provide another update when more information is available. Aug <var data-var='date'>26</var>, <var data-var='time'>08:54</var> PDT Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>26</var>, <var data-var='time'>08:23</var> PDT Investigating - We are currently investigating this issue.

We are actively investigating a processing delay in our realtime pipeline

Aug <var data-var='date'>25</var>, <var data-var='time'>13:48</var> PDT Resolved - Incident timeline Resolved — Amplitude is accessible once again, and customers should be able to access the platform as expected. Posted Aug 25, 2026 - 14:03 PT Investigating — Since approximately 13:48 PT, some customers may have experienced a brief interruption when using Amplitude. Posted Aug 25, 2026 - 13:48 PT We apologize for the disruption.

Brief Service Disruption

Aug <var data-var='date'>24</var>, <var data-var='time'>20:23</var> PDT Resolved - A fix was deployed, and the issue was fully resolved. Aug <var data-var='date'>24</var>, <var data-var='time'>20:03</var> PDT Monitoring - A fix has been implemented, and we are monitoring the results. Aug <var data-var='date'>24</var>, <var data-var='time'>19:06</var> PDT Investigating - Since 2026-08-24 16:45 PT (23:45 UTC), new sign-ins were unable to load the Amplitude login page (app.amplitude.com/login), which appeared blank. Users with an active session were not signed out and could continue working as normal.

Login Page Unavailable for New Sign-ins

Aug <var data-var='date'>19</var>, <var data-var='time'>10:41</var> PDT Resolved - On 2026-08-19 at 10:41:25 AM PT, some customers who had not explicitly enabled AI through the AI Controls page were placed in “Admin preview,” and non-admin users could not access AI features. The issue was fully resolved at 12:41 PM PT on 2026-08-19. No data was impacted, and no customer action is required. Following the fix, customers should now be able to access Global Chat and see the Global Chat interface instead of the “No access” message.

AI Controls unexpectedly displayed as “Admin preview”

Aug <var data-var='date'>13</var>, <var data-var='time'>19:30</var> PDT Resolved - On 2026-08-13 at 7:45 PM PT (2:45 AM UTC on 2026-08-14), we experienced a data ingestion latency. The issue was fully resolved at 8:35 PM PT (3:35 AM UTC on 2026-08-14), and all data has since been recovered. There was no data loss, and no customer action is required.

Delay in realtime data processing

Aug <var data-var='date'>12</var>, <var data-var='time'>20:45</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>12</var>, <var data-var='time'>19:58</var> PDT Update - We are continuing to monitor for any further issues. Aug <var data-var='date'>12</var>, <var data-var='time'>19:45</var> PDT Update - Data processing is now recovering. There is no data loss, and all data will continue to be sent to downstream destinations once processed. No customer action is needed at this time. We estimate full recovery within the next 1-2 hours and will provide our next update within 30 minutes. Aug <var data-var='date'>12</var>, <var data-var='time'>18:32</var> PDT Update - We are continuing to monitor for any further issues. Aug <var data-var='date'>12</var>, <var data-var='time'>17:54</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>12</var>, <var data-var='time'>16:39</var> PDT Investigating - Since 2026-08-12 16:39 PT (23:39 UTC), we have been experiencing a delay in realtime data processing. We are actively investigating the source of the issue and will work to deploy a fix. No data is lost.

Aug <var data-var='date'> 1</var>, <var data-var='time'>23:12</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'> 1</var>, <var data-var='time'>22:59</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'> 1</var>, <var data-var='time'>22:45</var> PDT Investigating - We are investigating a delay in real time data processing. No data is lost

Jul <var data-var='date'>31</var>, <var data-var='time'>20:51</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>31</var>, <var data-var='time'>20:47</var> PDT Update - We are continuing to monitor for any further issues. Jul <var data-var='date'>31</var>, <var data-var='time'>19:53</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>31</var>, <var data-var='time'>19:07</var> PDT Investigating - We are actively investigating a delay in our pipeline processing. No data is lost.

We are actively investigating a delay in our pipeline processing

Jul <var data-var='date'>24</var>, <var data-var='time'>10:05</var> PDT Resolved - Between approximately 2026-07-24 03:39–05:00 PT (10:39–12:00 UTC), some customers may have experienced intermittent connectivity issues while accessing Amplitude or sending data, including connection timeouts. This was caused by an AWS networking disruption in the us-west-2 region affecting multiple upstream AWS services. The issue originated outside of Amplitude's infrastructure and was resolved by AWS. Services: - Our SDKs queue undelivered events on-device and automatically retry sending them, so we expect minimal to no data loss from this incident. No ingested data was lost and no action is required. - Experiment/Flag evaluations failed and return 503s due to service unavailability. There is no data loss.

Intermittent Connectivity Issues

Jul <var data-var='date'>24</var>, <var data-var='time'>08:59</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>24</var>, <var data-var='time'>08:15</var> PDT Monitoring - The jobs waiting on google's end have started recovering and we are seeing jobs making progress within Amplitude too Jul <var data-var='date'>24</var>, <var data-var='time'>07:45</var> PDT Investigating - We are currently investigating this issue.

We are actively investigating bigquery exports taking a long time to complete

Jul <var data-var='date'>23</var>, <var data-var='time'>10:03</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>23</var>, <var data-var='time'>07:52</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>23</var>, <var data-var='time'>07:46</var> PDT Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>23</var>, <var data-var='time'>07:35</var> PDT Investigating - We are actively investigating a delay in real time data processing. No data is lost.

Jul <var data-var='date'>22</var>, <var data-var='time'>13:20</var> PDT Resolved - We identified the source of the issue and rolled back the responsible change at 12:06 PM PT (19:06 UTC). Error rates have returned to normal, and we are actively monitoring to confirm full stability. There is no data loss. No customer action is needed at this time.

Some users may have experienced errors when accessing Amplitude.

Jul <var data-var='date'>13</var>, <var data-var='time'>16:17</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>13</var>, <var data-var='time'>16:16</var> PDT Update - We are continuing to investigate this issue. Jul <var data-var='date'>13</var>, <var data-var='time'>11:51</var> PDT Investigating - Some users may be unable to load or use AI-powered features. We are investigating and will provide updates as more information becomes available.

AI features degraded

Jul <var data-var='date'>13</var>, <var data-var='time'>16:07</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>13</var>, <var data-var='time'>14:53</var> PDT Monitoring - A fix has been implemented, and we're monitoring the results Jul <var data-var='date'>13</var>, <var data-var='time'>14:32</var> PDT Update - We are continuing to investigate this issue. Jul <var data-var='date'>13</var>, <var data-var='time'>14:31</var> PDT Investigating - Since 2026-07-13 14:04 PT, we have been experiencing issues with the Amplitude user interface (UI) MCP and rest APIs. Our team is actively investigating the source of the issue and will work to deploy a fix. We expect no data loss. No customer action is needed at this time. EU data center should be unaffected by this outage. We will provide the next update in 30 mins.

Amplitude UI and MCP is down

Jul <var data-var='date'>13</var>, <var data-var='time'>07:59</var> PDT Resolved - The incident has been resolved and the Custom Metrics metrics details page displays normally now. Jul <var data-var='date'>13</var>, <var data-var='time'>07:32</var> PDT Monitoring - A fix has been deployed and the metric details page is loading normally again. We are monitoring error rates to confirm full recovery across all regions before resolving. No data was lost during this incident. Jul <var data-var='date'>13</var>, <var data-var='time'>07:05</var> PDT Identified - We have identified the root cause and a fix is being deployed. We will post an update as the deployment completes. Jul <var data-var='date'>13</var>, <var data-var='time'>04:41</var> PDT Investigating - Since 2026-07-12 11:47:42 PM PDT (2026-07-13 07:47:42 AM CET), we have been experiencing issues with the Amplitude user interface (UI). Currently, the Custom Metrics metric details page may fail to load or display an error. Our team is actively investigating the source of the issue and will work to deploy a fix. We expect no data loss. No customer action is needed at this time. We will provide the next update by 6:00 AM PDT.

Custom Metrics – Metric Details Page Unavailable

Jul <var data-var='date'>13</var>, <var data-var='time'>01:39</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>13</var>, <var data-var='time'>01:20</var> PDT Monitoring - We implemented a rollback to mitigate elevated latency affecting services in our EU production environment, and performance has recovered. We are continuing to monitor the environment closely to confirm stability. Jul <var data-var='date'>13</var>, <var data-var='time'>00:56</var> PDT Update - We are continuing to investigate this issue. Jul <var data-var='date'>12</var>, <var data-var='time'>23:15</var> PDT Investigating - We are investigating elevated latency affecting services in our EU production environment. Some customers may experience slower response times while our team works to identify the cause and mitigate impact. We will provide another update within 60 minutes or sooner if we have more information

Is Amplitude down?

Amplitude status is UP

Lastest published events

Guides and Surveys Service Disruption

Amplitude- Platform Loading Issues

We are actively investigating an incident in our data exports

Amplitude Services, Components and Regions

Recent Amplitude events

Guides and Surveys Service Disruption

Amplitude- Platform Loading Issues

We are actively investigating an incident in our data exports

Export Destinations data delivery issue

Export Destinations data delivery issue

Snowflake Data Share export delivery issue