Aug <var data-var='date'>19</var>, <var data-var='time'>10:41</var> PDT Resolved - On 2026-08-19 at 10:41:25 AM PT, some customers who had not explicitly enabled AI through the AI Controls page were placed in “Admin preview,” and non-admin users could not access AI features. The issue was fully resolved at 12:41 PM PT on 2026-08-19. No data was impacted, and no customer action is required. Following the fix, customers should now be able to access Global Chat and see the Global Chat interface instead of the “No access” message.

AI Controls unexpectedly displayed as “Admin preview”

Aug <var data-var='date'>13</var>, <var data-var='time'>19:30</var> PDT Resolved - On 2026-08-13 at 7:45 PM PT (2:45 AM UTC on 2026-08-14), we experienced a data ingestion latency. The issue was fully resolved at 8:35 PM PT (3:35 AM UTC on 2026-08-14), and all data has since been recovered. There was no data loss, and no customer action is required.

Delay in realtime data processing

Aug <var data-var='date'>12</var>, <var data-var='time'>20:45</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>12</var>, <var data-var='time'>19:58</var> PDT Update - We are continuing to monitor for any further issues. Aug <var data-var='date'>12</var>, <var data-var='time'>19:45</var> PDT Update - Data processing is now recovering. There is no data loss, and all data will continue to be sent to downstream destinations once processed. No customer action is needed at this time. We estimate full recovery within the next 1-2 hours and will provide our next update within 30 minutes. Aug <var data-var='date'>12</var>, <var data-var='time'>18:32</var> PDT Update - We are continuing to monitor for any further issues. Aug <var data-var='date'>12</var>, <var data-var='time'>17:54</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>12</var>, <var data-var='time'>16:39</var> PDT Investigating - Since 2026-08-12 16:39 PT (23:39 UTC), we have been experiencing a delay in realtime data processing. We are actively investigating the source of the issue and will work to deploy a fix. No data is lost.

Aug <var data-var='date'> 1</var>, <var data-var='time'>23:12</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'> 1</var>, <var data-var='time'>22:59</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'> 1</var>, <var data-var='time'>22:45</var> PDT Investigating - We are investigating a delay in real time data processing. No data is lost

Jul <var data-var='date'>31</var>, <var data-var='time'>20:51</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>31</var>, <var data-var='time'>20:47</var> PDT Update - We are continuing to monitor for any further issues. Jul <var data-var='date'>31</var>, <var data-var='time'>19:53</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>31</var>, <var data-var='time'>19:07</var> PDT Investigating - We are actively investigating a delay in our pipeline processing. No data is lost.

We are actively investigating a delay in our pipeline processing

Jul <var data-var='date'>24</var>, <var data-var='time'>10:05</var> PDT Resolved - Between approximately 2026-07-24 03:39–05:00 PT (10:39–12:00 UTC), some customers may have experienced intermittent connectivity issues while accessing Amplitude or sending data, including connection timeouts. This was caused by an AWS networking disruption in the us-west-2 region affecting multiple upstream AWS services. The issue originated outside of Amplitude's infrastructure and was resolved by AWS. Services: - Our SDKs queue undelivered events on-device and automatically retry sending them, so we expect minimal to no data loss from this incident. No ingested data was lost and no action is required. - Experiment/Flag evaluations failed and return 503s due to service unavailability. There is no data loss.

Intermittent Connectivity Issues

Jul <var data-var='date'>24</var>, <var data-var='time'>08:59</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>24</var>, <var data-var='time'>08:15</var> PDT Monitoring - The jobs waiting on google's end have started recovering and we are seeing jobs making progress within Amplitude too Jul <var data-var='date'>24</var>, <var data-var='time'>07:45</var> PDT Investigating - We are currently investigating this issue.

We are actively investigating bigquery exports taking a long time to complete

Jul <var data-var='date'>23</var>, <var data-var='time'>10:03</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>23</var>, <var data-var='time'>07:52</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>23</var>, <var data-var='time'>07:46</var> PDT Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>23</var>, <var data-var='time'>07:35</var> PDT Investigating - We are actively investigating a delay in real time data processing. No data is lost.

Jul <var data-var='date'>22</var>, <var data-var='time'>13:20</var> PDT Resolved - We identified the source of the issue and rolled back the responsible change at 12:06 PM PT (19:06 UTC). Error rates have returned to normal, and we are actively monitoring to confirm full stability. There is no data loss. No customer action is needed at this time.

Some users may have experienced errors when accessing Amplitude.

Jul <var data-var='date'>13</var>, <var data-var='time'>16:17</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>13</var>, <var data-var='time'>16:16</var> PDT Update - We are continuing to investigate this issue. Jul <var data-var='date'>13</var>, <var data-var='time'>11:51</var> PDT Investigating - Some users may be unable to load or use AI-powered features. We are investigating and will provide updates as more information becomes available.

AI features degraded

Jul <var data-var='date'>13</var>, <var data-var='time'>16:07</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>13</var>, <var data-var='time'>14:53</var> PDT Monitoring - A fix has been implemented, and we're monitoring the results Jul <var data-var='date'>13</var>, <var data-var='time'>14:32</var> PDT Update - We are continuing to investigate this issue. Jul <var data-var='date'>13</var>, <var data-var='time'>14:31</var> PDT Investigating - Since 2026-07-13 14:04 PT, we have been experiencing issues with the Amplitude user interface (UI) MCP and rest APIs. Our team is actively investigating the source of the issue and will work to deploy a fix. We expect no data loss. No customer action is needed at this time. EU data center should be unaffected by this outage. We will provide the next update in 30 mins.

Amplitude UI and MCP is down

Jul <var data-var='date'>13</var>, <var data-var='time'>07:59</var> PDT Resolved - The incident has been resolved and the Custom Metrics metrics details page displays normally now. Jul <var data-var='date'>13</var>, <var data-var='time'>07:32</var> PDT Monitoring - A fix has been deployed and the metric details page is loading normally again. We are monitoring error rates to confirm full recovery across all regions before resolving. No data was lost during this incident. Jul <var data-var='date'>13</var>, <var data-var='time'>07:05</var> PDT Identified - We have identified the root cause and a fix is being deployed. We will post an update as the deployment completes. Jul <var data-var='date'>13</var>, <var data-var='time'>04:41</var> PDT Investigating - Since 2026-07-12 11:47:42 PM PDT (2026-07-13 07:47:42 AM CET), we have been experiencing issues with the Amplitude user interface (UI). Currently, the Custom Metrics metric details page may fail to load or display an error. Our team is actively investigating the source of the issue and will work to deploy a fix. We expect no data loss. No customer action is needed at this time. We will provide the next update by 6:00 AM PDT.

Custom Metrics – Metric Details Page Unavailable

Jul <var data-var='date'>13</var>, <var data-var='time'>01:39</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>13</var>, <var data-var='time'>01:20</var> PDT Monitoring - We implemented a rollback to mitigate elevated latency affecting services in our EU production environment, and performance has recovered. We are continuing to monitor the environment closely to confirm stability. Jul <var data-var='date'>13</var>, <var data-var='time'>00:56</var> PDT Update - We are continuing to investigate this issue. Jul <var data-var='date'>12</var>, <var data-var='time'>23:15</var> PDT Investigating - We are investigating elevated latency affecting services in our EU production environment. Some customers may experience slower response times while our team works to identify the cause and mitigate impact. We will provide another update within 60 minutes or sooner if we have more information

Slow Loading for Web App Features in the EU Region

Jul <var data-var='date'> 9</var>, <var data-var='time'>02:45</var> PDT Resolved - This incident is resolved. Shared embeds and public links have been stable since 1:50 AM PT (08:50 UTC), and we have verified affected links render normally. A permanent fix ships later today. No data was lost and no customer action is needed. Jul <var data-var='date'> 9</var>, <var data-var='time'>02:12</var> PDT Monitoring - Between 2026-07-08 5:24 PM PT (00:24 UTC Jul 9) and 2026-07-09 1:50 AM PT (08:50 UTC), shared embeds and public dashboard/chart links displayed blank pages. Customers accessing shared Amplitude content via embed URLs or public links were unable to view charts during this window. We identified the cause and mitigated by rolling back the affected service. Shared embeds and public links are rendering normally again. No data was lost and no customer action is needed. We are monitoring stability and will post a final update by 3:00 AM PT (10:00 UTC).

Shared Embeds and Public Links Unavailable

Jul <var data-var='date'> 5</var>, <var data-var='time'>12:11</var> PDT Resolved - All systems are caught up and functioning normally. Jul <var data-var='date'> 5</var>, <var data-var='time'>11:06</var> PDT Update - Realtime data is fully caught up and available all features within Amplitude should have data fully available. Some export data from the past hour may still be delayed. Jul <var data-var='date'> 5</var>, <var data-var='time'>08:56</var> PDT Monitoring - Our data processing systems are delayed. This incident started at 6:30 PDT. Current status: Our ingestion systems are working as expected and no data is lost. We've identified the issue and the data processing system is catching up now. ETA to fully resolved is ~2hours (11 PDT)

Data Processing Delayed

Jun <var data-var='date'>18</var>, <var data-var='time'>21:30</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'>18</var>, <var data-var='time'>19:26</var> PDT Update - We are continuing to monitor for any further issues. Jun <var data-var='date'>18</var>, <var data-var='time'>16:59</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>18</var>, <var data-var='time'>15:21</var> PDT Investigating - We are currently investigating this issue. Jun <var data-var='date'>18</var>, <var data-var='time'>14:03</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>18</var>, <var data-var='time'>12:29</var> PDT Investigating - We are currently investigating this issue. No data is lost.

Delay in processing realtime data

Jun <var data-var='date'> 6</var>, <var data-var='time'>16:22</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 6</var>, <var data-var='time'>16:11</var> PDT Verifying - Changes are rolling out, now in verification. Will confirm once everything's green. Jun <var data-var='date'> 6</var>, <var data-var='time'>12:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 4</var>, <var data-var='time'>16:41</var> PDT Scheduled - We will be applying underlying configuration changes that require a short/small maintenance window. Some page loads may fail or slow during this window. Expected Impacted Areas: * All Areas of Web Application

Planned Configuration Maintenance

Jun <var data-var='date'> 4</var>, <var data-var='time'>16:05</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'> 4</var>, <var data-var='time'>14:02</var> PDT Update - We are continuing to monitor for any further issues. Jun <var data-var='date'> 4</var>, <var data-var='time'>12:17</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'> 4</var>, <var data-var='time'>11:55</var> PDT Investigating - We are actively investigating an issue where our realtime data ingestion is lagging. No data is lost.

Delay in processing data in our realtime pipeline

Jun <var data-var='date'> 3</var>, <var data-var='time'>06:26</var> PDT Resolved - Service has been restored for the Amplitude application, and users should now be able to access the application normally. We have implemented a fix and are monitoring the system to ensure continued stability. We do not expect any data loss at this time. Thank you for your patience. Jun <var data-var='date'> 3</var>, <var data-var='time'>06:13</var> PDT Identified - We are aware of renewed issues affecting the Amplitude application. Some users may currently be unable to access the application or may experience errors when loading the interface. We have identified the issue and are actively working to restore service. We do not expect any data loss at this time. We will provide the next update within 10 minutes. Thank you for your patience.

Amplitude Platform Unavailability

Jun <var data-var='date'> 3</var>, <var data-var='time'>05:52</var> PDT Resolved - We have resolved the issue affecting the Amplitude application, and services are operating normally again. We do not expect any data loss as a result of this incident. Our team will continue to monitor the system to ensure stability. Thank you for your patience. Jun <var data-var='date'> 3</var>, <var data-var='time'>05:25</var> PDT Investigating - Since 2026-06-03 04:58 AM PT (11:58 AM UTC), we have been experiencing issues with the Amplitude platform. Currently, users may be unable to access the Amplitude application or experience significant errors when attempting to load the interface. Our team is actively investigating the source of the issue and will work to deploy a fix. We expect no data loss. No customer action is needed at this time. We will provide the next update by 6:00 AM PT (1:00 PM UTC)

May <var data-var='date'>30</var>, <var data-var='time'>17:00</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>30</var>, <var data-var='time'>16:45</var> PDT Verifying - The planned maintenance has been completed successfully. We are currently in the verification stage and actively validating all services and functionalities to ensure everything is operating as expected. We’ll provide another update once verification is fully completed. Thank you for your patience and support during the maintenance window. May <var data-var='date'>30</var>, <var data-var='time'>15:33</var> PDT Update - The maintenance is still in progress. However, all features in our web applications and MCP are expected to remain available and fully functional throughout the maintenance window. May <var data-var='date'>30</var>, <var data-var='time'>14:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>29</var>, <var data-var='time'>18:05</var> PDT Scheduled - We will be applying underlying configuration changes that require a short/small maintenance window. Some page loads may fail or slow during this window. Expected Impacted Areas: * All Areas of Web Application * MCP

May <var data-var='date'>22</var>, <var data-var='time'>19:14</var> PDT Completed - The configuration update has been completed successfully, and verification has been finalized. All systems and services are operating normally. Thank you everyone for your coordination and support throughout the maintenance window. May <var data-var='date'>22</var>, <var data-var='time'>18:56</var> PDT Verifying - The planned maintenance has been completed successfully. We are currently in the verification stage and actively validating all services and functionalities to ensure everything is operating as expected. May <var data-var='date'>22</var>, <var data-var='time'>17:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>21</var>, <var data-var='time'>16:58</var> PDT Scheduled - We will be applying underlying configuration changes that require a long maintenance window. Some page loads may fail or slow during this window. Expected Impacted Areas: * All Areas of Web Application * MCP Not Impacted: * Ingestion Pipeline

May <var data-var='date'>21</var>, <var data-var='time'>23:32</var> PDT Resolved - The issue causing elevated application latency has been resolved. We have confirmed that system performance has returned to normal levels and continue to monitor closely to ensure ongoing stability. May <var data-var='date'>21</var>, <var data-var='time'>23:06</var> PDT Monitoring - We have identified the root cause and implemented a fix. We are currently monitoring the application to ensure performance remains stable and services continue to recover as expected. May <var data-var='date'>21</var>, <var data-var='time'>19:51</var> PDT Investigating - We are currently investigating elevated application latency affecting portions of the platform. Users may experience slower page loads, delayed query responses, or intermittent timeouts.

Application Performance Degradation

May <var data-var='date'>19</var>, <var data-var='time'>06:02</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>19</var>, <var data-var='time'>05:58</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>19</var>, <var data-var='time'>05:45</var> PDT Investigating - We are actively investigating a lag in processing data in EU. All data is received and no data is lost.

Ingestion lag in EU

May <var data-var='date'>14</var>, <var data-var='time'>19:03</var> PDT Resolved - This incident has been resolved. May <var data-var='date'>14</var>, <var data-var='time'>15:47</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>14</var>, <var data-var='time'>15:47</var> PDT Update - We are continuing to investigate this issue. May <var data-var='date'>14</var>, <var data-var='time'>14:42</var> PDT Investigating - We are noticing slower than normal processing in our ingestion pipelines

Is Amplitude down?

Amplitude status is UP

Lastest published events

AI Controls unexpectedly displayed as “Admin preview”

Delay in realtime data processing

Delay in realtime data processing

Amplitude Services, Components and Regions

Recent Amplitude events

AI Controls unexpectedly displayed as “Admin preview”

Delay in realtime data processing

Delay in realtime data processing

Delay in realtime data processing

We are actively investigating a delay in our pipeline processing

Intermittent Connectivity Issues