Aug <var data-var='date'>22</var>, <var data-var='time'>22:43</var> UTC Resolved - Latency has returned to normal for Robinhood Mainnet. We will continue to monitor the service. Aug <var data-var='date'>22</var>, <var data-var='time'>22:05</var> UTC Update - Our team is continuing to investigate elevated latency affecting Robinhood Mainnet requests. Aug <var data-var='date'>22</var>, <var data-var='time'>21:33</var> UTC Investigating - We are investigating elevated latency affecting Robinhood Mainnet requests. Our team is working to restore normal performance.

Elevated Latency for Robinhood Mainnet

Aug <var data-var='date'>20</var>, <var data-var='time'>19:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>20</var>, <var data-var='time'>15:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>20</var>, <var data-var='time'>14:35</var> UTC Scheduled - A scheduled load test on Polygon Amoy Testnet may cause increased latency for a subset of requests during this window.

Polygon Amoy Testnet - Scheduled Load Test

Aug <var data-var='date'>20</var>, <var data-var='time'>16:02</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>19</var>, <var data-var='time'>19:01</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>19</var>, <var data-var='time'>17:42</var> UTC Investigating - We are currently investigating this issue.

Elevated latency on BNB Smart Chain

Aug <var data-var='date'>20</var>, <var data-var='time'>01:43</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>20</var>, <var data-var='time'>00:36</var> UTC Investigating - A subset of eth_getLogs requests on Polygon Mainnet are seeing elevated latencies. We are actively investigating.

Polygon Mainnet - Elevated eth_getLogs Latency

Aug <var data-var='date'>19</var>, <var data-var='time'>06:45</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>19</var>, <var data-var='time'>06:21</var> UTC Monitoring - The immediate issue has been mitigated, and we’re working on the final fix. Aug <var data-var='date'>19</var>, <var data-var='time'>06:00</var> UTC Investigating - We are investigating an issue causing Solana Streaming (WebSocket and gRPC) to be unavailable in Tokyo, Frankfurt, New York, and Salt Lake City. We will provide an update as more information becomes available.

Solana Streaming (WebSocket & gRPC) Unavailable in Multiple Regions

Aug <var data-var='date'>17</var>, <var data-var='time'>14:30</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>17</var>, <var data-var='time'>14:18</var> UTC Monitoring - Some transactions submitted on Polygon Mainnet were taking longer than expected to propagate and land onchain. A fix has been applied and we are monitoring the results.

Polygon Mainnet - Delays propagating transactions

Aug <var data-var='date'>14</var>, <var data-var='time'>18:00</var> UTC Resolved - This incident has been resolved. Injective Mainnet performance has returned to normal. Aug <var data-var='date'>13</var>, <var data-var='time'>11:36</var> UTC Investigating - We are investigating elevated latency affecting requests to Injective Mainnet in the US East region. Error rates remain within normal levels. We will provide an update as more information becomes available.

Elevated Latency on Injective Mainnet

Aug <var data-var='date'>13</var>, <var data-var='time'>14:52</var> UTC Investigating - Following today's Polygon network hard fork, some trace methods on Polygon Mainnet are currently failing. This is a network-wide issue affecting all providers, as the Polygon team has not yet released a client binary with trace API support for the new fork. We expect the Polygon team to ship an updated binary restoring trace support, and we will roll it out as soon as it is available. We'll post updates here as we learn more.

Polygon Mainnet: Trace API methods unavailable

Aug <var data-var='date'>12</var>, <var data-var='time'>08:03</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>12</var>, <var data-var='time'>04:51</var> UTC Monitoring - Connectivity to our apne1 region has been restored. All nodes are back in sync. API error rates have returned to normal and dedicated node deployments in the region are recovering. Aug <var data-var='date'>12</var>, <var data-var='time'>04:45</var> UTC Investigating - We have identified a network connectivity issue with an upstream infrastructure provider affecting our Asia Pacific region. Dedicated node deployments in this region may be unreachable. We are working with the provider to restore connectivity and will post updates here.

Network connectivity issues affecting AP region

Aug <var data-var='date'>12</var>, <var data-var='time'>04:44</var> UTC Resolved - The issue has been resolved. Solana Mainnet service has recovered in Singapore and Tokyo, and we are monitoring the situation closely. Aug <var data-var='date'>12</var>, <var data-var='time'>04:39</var> UTC Identified - We have isolated the impact to the Asia Pacific region, affecting Singapore and Tokyo. Other regions are operating normally. We are continuing to investigate and will provide an update as more information becomes available. Aug <var data-var='date'>12</var>, <var data-var='time'>04:38</var> UTC Investigating - We are investigating global network instability affecting Solana Mainnet. Some requests may experience elevated errors or degraded performance. We will provide an update as more information becomes available.

Solana Mainnet global network instability

Aug <var data-var='date'>12</var>, <var data-var='time'>02:33</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>12</var>, <var data-var='time'>02:00</var> UTC Identified - The issue has been identified and we're working on a fix. Aug <var data-var='date'>12</var>, <var data-var='time'>01:19</var> UTC Investigating - We’re currently investigating an issue causing elevated latency and increased 5xx errors on Robinhood Mainnet. We’ll share additional updates as soon as we have more information.

Elevated Latency on Robinhood Mainnet

Aug <var data-var='date'>10</var>, <var data-var='time'>17:11</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>10</var>, <var data-var='time'>12:29</var> UTC Investigating - We are investigating a network-wide stall on Story Mainnet. Block production has halted at block 20818220 and requests for the latest block may return stale data until the chain resumes. We are coordinating with the Story team and working to resolve this ASAP.

Story Mainnet: Network-wide Block Production Stall

Aug <var data-var='date'> 7</var>, <var data-var='time'>23:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 6</var>, <var data-var='time'>12:42</var> UTC In progress - During this scheduled load test, Polygon Amoy requests may experience increased latency or errors.

Polygon Amoy Scheduled Load Test

Aug <var data-var='date'> 6</var>, <var data-var='time'>06:12</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'> 6</var>, <var data-var='time'>06:09</var> UTC Investigating - We are investigating a network-wide stall on Base Sepolia.

[Network-Wide] - Base Sepolia Stall

Aug <var data-var='date'> 5</var>, <var data-var='time'>17:45</var> UTC Resolved - Between 17:22 and 17:35 UTC on August 5, a subset of eth_getUserOperationReceipt requests across multiple networks experienced increased latencies. This incident has been resolved.

Multiple Networks - Increased eth_getUserOperationReceipt Latency

Aug <var data-var='date'> 4</var>, <var data-var='time'>19:30</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 4</var>, <var data-var='time'>16:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>31</var>, <var data-var='time'>14:13</var> UTC Scheduled - Sei is performing a coordinated v6.6 upgrade on pacific-1 (mainnet). Requests to SEI Mainnet may be briefly unavailable during the upgrade window.

SEI Mainnet v6.6 Upgrade

Jul <var data-var='date'>31</var>, <var data-var='time'>16:02</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>31</var>, <var data-var='time'>15:23</var> UTC Update - We are continuing to investigate this issue. Jul <var data-var='date'>31</var>, <var data-var='time'>15:08</var> UTC Investigating - A subset of requests on Hyperliquid Mainnet routed through our Asia Pacific region are seeing increased delays and elevated error rates.

Hyperliquid Mainnet - Degraded Performance in Asia Pacific Region

Jul <var data-var='date'>31</var>, <var data-var='time'>14:23</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>31</var>, <var data-var='time'>13:19</var> UTC Investigating - A subset of eth_getLogs requests on Monad Mainnet routed through our EU Central region are seeing increased delays.

Monad Mainnet - Increased eth_getLogs Latency in EU Central Region

Jul <var data-var='date'>31</var>, <var data-var='time'>02:49</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>31</var>, <var data-var='time'>01:09</var> UTC Update - We are continuing to investigate this issue. Jul <var data-var='date'>31</var>, <var data-var='time'>01:07</var> UTC Investigating - We are investigating degraded performance affecting requests on Sui Mainnet.

Degraded Performance on Sui Mainnet

Jul <var data-var='date'>30</var>, <var data-var='time'>21:30</var> UTC Resolved - Between 22:35 and 22:55 UTC on July 30, a subset of requests on Robinhood Mainnet experienced elevated latency. This incident has been resolved.

Robinhood Mainnet - Elevated Latency

Jul <var data-var='date'>30</var>, <var data-var='time'>17:10</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>30</var>, <var data-var='time'>16:04</var> UTC Investigating - A subset of eth_sendRawTransaction requests on Hyperliquid Mainnet are seeing increased delays for requests routed through our EU Central region.

Hyperliquid Elevated Latency Europe Region

Jul <var data-var='date'>29</var>, <var data-var='time'>08:00</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>28</var>, <var data-var='time'>14:06</var> UTC Investigating - Some requests to Hyperliquid Mainnet routed through our US East region may be experiencing elevated latency. We are investigating.

Elevated Hyperliquid Latency in US East Region

Jul <var data-var='date'>28</var>, <var data-var='time'>15:33</var> UTC Resolved - This is resolved. Base Mainnet's Safe head has caught up and data batching to Ethereum L1 is back to normal. Block production was unaffected throughout. See the Base status page for their full update: https://status.base.org/incidents/j6y12tshwkcg Jul <var data-var='date'>28</var>, <var data-var='time'>13:32</var> UTC Identified - This is a network-wide issue on Base Mainnet, not specific to Alchemy. The Safe head is delayed because data batching to Ethereum L1 is lagging. New block production on Base Mainnet is progressing normally, and requests against the latest block are unaffected. Only queries and workflows that depend on the safe or finalized block tag will see staleness. Refer to the Base status page for the latest updates: https://status.base.org/incidents/j6y12tshwkcg Jul <var data-var='date'>28</var>, <var data-var='time'>13:26</var> UTC Investigating - We are investigating a network-wide stall affecting safe and finalized blocks on Base Mainnet.

[Network-Wide] Base Mainnet Safe Head Delayed

Jul <var data-var='date'>28</var>, <var data-var='time'>04:35</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>27</var>, <var data-var='time'>18:35</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>27</var>, <var data-var='time'>18:31</var> UTC Scheduled - Load and stress testing is being performed on Polygon Amoy Testnet during this window, resulting in higher-than-usual network load. No impact is expected, though some network-wide latency increase may occur on Amoy during the test.

Polygon Amoy Testnet - Scheduled Load Testing

Jul <var data-var='date'>27</var>, <var data-var='time'>21:00</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>27</var>, <var data-var='time'>18:32</var> UTC Scheduled - Sei is performing a coordinated v6.6 upgrade on atlantic-2 (testnet). Requests to SEI Testnet may be briefly unavailable during the upgrade window.

Is Alchemy down?

Alchemy status is UP

Lastest published events

Elevated Latency for Robinhood Mainnet

Polygon Amoy Testnet - Scheduled Load Test

Elevated latency on BNB Smart Chain

Alchemy Services, Components and Regions

Recent Alchemy events

Elevated Latency for Robinhood Mainnet

Polygon Amoy Testnet - Scheduled Load Test

Elevated latency on BNB Smart Chain

Polygon Mainnet - Elevated eth_getLogs Latency

Solana Streaming (WebSocket & gRPC) Unavailable in Multiple Regions

Polygon Mainnet - Delays propagating transactions