May <var data-var='date'>21</var>, <var data-var='time'>16:52</var> UTC Resolved - We can confirm that the issue was mitigated at 14:50 UTC on May 21, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000019St8yCAC or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. May <var data-var='date'>21</var>, <var data-var='time'>14:04</var> UTC Monitoring - We have implemented a fix for this issue as of 13:00 UTC on May 21, 2026, based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019St8yCACWe will continue to monitor to ensure that the impact has been fully mitigated. May <var data-var='date'>21</var>, <var data-var='time'>14:00</var> UTC Identified - We have identified the cause of the issue, and a fix is being implemented.Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019St8yCAC .We will provide an update within the next 60 minutes. May <var data-var='date'>21</var>, <var data-var='time'>13:58</var> UTC Investigating - We are investigating an emerging issue with Email Exchange server related to delay with the emails. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Delay in External Email Delivery

May <var data-var='date'>21</var>, <var data-var='time'>12:36</var> UTC Resolved - We can confirm that the issue was mitigated at 14:55 UTC on May 20, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. May <var data-var='date'>20</var>, <var data-var='time'>23:23</var> UTC Update - We are continuing to monitor this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will continue to monitor to ensure that the impact has been fully mitigated. May <var data-var='date'>20</var>, <var data-var='time'>20:25</var> UTC Monitoring - We have implemented a fix for this issue as of 14:55 UTC on May 20, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will continue to monitor to ensure that the impact has been fully mitigated. May <var data-var='date'>20</var>, <var data-var='time'>20:00</var> UTC Update - We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes. May <var data-var='date'>20</var>, <var data-var='time'>19:35</var> UTC Update - We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes. May <var data-var='date'>20</var>, <var data-var='time'>19:09</var> UTC Update - We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes. May <var data-var='date'>20</var>, <var data-var='time'>18:45</var> UTC Update - We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes. May <var data-var='date'>20</var>, <var data-var='time'>18:17</var> UTC Update - We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes. May <var data-var='date'>20</var>, <var data-var='time'>17:53</var> UTC Update - We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes. May <var data-var='date'>20</var>, <var data-var='time'>17:28</var> UTC Update - We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes. May <var data-var='date'>20</var>, <var data-var='time'>17:02</var> UTC Update - We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes. May <var data-var='date'>20</var>, <var data-var='time'>16:36</var> UTC Update - We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes. May <var data-var='date'>20</var>, <var data-var='time'>16:16</var> UTC Update - We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes. May <var data-var='date'>20</var>, <var data-var='time'>15:55</var> UTC Update - We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes. May <var data-var='date'>20</var>, <var data-var='time'>15:37</var> UTC Update - We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes. May <var data-var='date'>20</var>, <var data-var='time'>15:18</var> UTC Update - We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes. May <var data-var='date'>20</var>, <var data-var='time'>14:50</var> UTC Identified - We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes. May <var data-var='date'>20</var>, <var data-var='time'>14:29</var> UTC Investigating - We are investigating an emerging issue with Configuration Deployment related to EdgeWorkers and mPulse configuration activations. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Configuration Deployment issues with EdgeWorkers and mPulse configuration activations

May <var data-var='date'>22</var>, <var data-var='time'>05:20</var> UTC Update - The data is getting updated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000018q2TuCAI. We will provide an update once the data catches up. May <var data-var='date'>20</var>, <var data-var='time'>08:07</var> UTC Update - The data is slowly getting updated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000018q2TuCAI. We will provide an update once the data catches up. May <var data-var='date'>19</var>, <var data-var='time'>10:13</var> UTC Identified - We are aware of an issue with the 'URL Traffic' and ‘URL Responses’ report related to reporting data unavailability. We have identified the cause of the issue, and a fix is being implemented. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a7000018q2TuCAI. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support) or the Akamai Control Center to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Reporting Issues affecting URL Traffic and URL Responses reports

May <var data-var='date'>14</var>, <var data-var='time'>18:45</var> UTC Resolved - We can confirm that the issue was mitigated at 18:21 UTC on May 14th, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a70000189Hk3CAE, or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. May <var data-var='date'>14</var>, <var data-var='time'>18:37</var> UTC Monitoring - We have rolled back a release which we believe may have caused this issue as of 18:21 UTC on May 14th, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a70000189Hk3CAE. We will continue to monitor to ensure that the impact has been fully mitigated. May <var data-var='date'>14</var>, <var data-var='time'>18:28</var> UTC Identified - We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a70000189Hk3CAE. We will provide an update within the next 30 minutes. May <var data-var='date'>14</var>, <var data-var='time'>18:08</var> UTC Investigating - We are investigating an emerging issue with Cloudlets related to issues with activating Cloudlets policies. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Cloudlets Policy Updates Issues

May <var data-var='date'>13</var>, <var data-var='time'>10:25</var> UTC Resolved - We can confirm that the issue was mitigated at approximately 09:40 UTC on May 13, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000017tokVCAQ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. May <var data-var='date'>13</var>, <var data-var='time'>09:33</var> UTC Investigating - We are investigating an emerging issue with Edge Delivery related to general performance degratation in Amsterdam, Netherlands. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Edge Delivery Issues in Amsterdam, Netherlands

May <var data-var='date'>13</var>, <var data-var='time'>01:08</var> UTC Resolved - We can confirm that the issue was mitigated at 00:25 UTC on May 13, 2026 and the service has resumed normal operation. While we continue to monitor the upstream provider's progress on their underlying connectivity issue, our services are now stable on alternative paths. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D5a7000017mjDUCAY or reaching out to Akamai Support. We thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent recurrence. May <var data-var='date'>12</var>, <var data-var='time'>22:44</var> UTC Investigating - We are continuing to work with our third-party service provider to mitigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000017mjDUCAY. Subsequent updates around mitigation status will be posted as progress is made.&nbsp; May <var data-var='date'>12</var>, <var data-var='time'>19:50</var> UTC Identified - Our third-party service provider has identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000017mjDUCAY. Subsequent updates around mitigation status will be posted as progress is made. May <var data-var='date'>12</var>, <var data-var='time'>18:39</var> UTC Update - We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000017mjDUCAY. We will provide an update within the next 120 minutes. May <var data-var='date'>12</var>, <var data-var='time'>17:29</var> UTC Update - We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000017mjDUCAY. We will provide an update within the next 60 minutes. May <var data-var='date'>12</var>, <var data-var='time'>17:08</var> UTC Investigating - We are investigating an emerging issue with a third-party service provider, causing performance degradation with Edge Delivery between India and Europe. We are working with the service provider and actively investigating the issue, and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Edge Delivery Issues between India and Europe

May <var data-var='date'>12</var>, <var data-var='time'>19:18</var> UTC Resolved - We can confirm that the issue was mitigated at 23:13 UTC on May 11, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000017a38WCAQ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. May <var data-var='date'>11</var>, <var data-var='time'>17:23</var> UTC Monitoring - We have rolled back a release which we believe may have caused this issue as of 17:13 UTC on May 11, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000017a38WCAQ. We will continue to monitor to ensure that the impact has been fully mitigated. May <var data-var='date'>11</var>, <var data-var='time'>16:29</var> UTC Update - Updating to clarify that the issue appears to be impacting Bot Manager Premier. We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000017a38WCAQ. We will provide an update within the next 60 minutes. May <var data-var='date'>11</var>, <var data-var='time'>16:03</var> UTC Investigating - We are investigating an emerging issue with Bot Manager Premier related to false positives with valid traffic being blocked. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Bot Manager Premier Issues

May <var data-var='date'> 6</var>, <var data-var='time'>12:01</var> UTC Resolved - We can confirm that the issue was mitigated at approximately 11:30 UTC on May 6, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000016uVhvCAE or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. May <var data-var='date'> 6</var>, <var data-var='time'>11:21</var> UTC Investigating - We are investigating an emerging issue with the Certificate Provisioning System (CPS) in the Akamai Control Center related to users being unable to perform changes. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Certificate Provisioning System (CPS) issues

May <var data-var='date'> 4</var>, <var data-var='time'>12:24</var> UTC Resolved - We can confirm that the issue was mitigated at 06:50 UTC on May 4, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000015pThhCAE or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. May <var data-var='date'> 1</var>, <var data-var='time'>08:14</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015pThhCAE. We will provide further updates as we make progress. Apr <var data-var='date'>30</var>, <var data-var='time'>05:31</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015pThhCAE. We will provide further updates as we make progress. Apr <var data-var='date'>29</var>, <var data-var='time'>14:31</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015pThhCAE. We will provide further updates as we make progress. Apr <var data-var='date'>29</var>, <var data-var='time'>05:56</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015pThhCAE. We will provide further updates as we make progress. Apr <var data-var='date'>29</var>, <var data-var='time'>05:19</var> UTC Investigating - We are investigating an issue with the 'URL Traffic' report related to reporting data unavailability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support) or the Akamai Control Center to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

May <var data-var='date'> 4</var>, <var data-var='time'>03:05</var> UTC Resolved - We can confirm that the issue was mitigated at 12:00 UTC on 2 May, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000015jW2OCAU or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Apr <var data-var='date'>29</var>, <var data-var='time'>22:13</var> UTC Update - We were able to identify a solution which resulted in additional capacity for the Chennai, IN region and did not experience any degradation over the peak hours on April 29, 2026. The replacement of the network component has been briefly delayed. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015jW2OCAU. We will provide an update as progress is made. Apr <var data-var='date'>28</var>, <var data-var='time'>21:02</var> UTC Update - We have optimized capacity in the Chennai, IN (MAA) region to the best of our abilities. At this time there is no degradation to services in the region, but we do expect that intermittent delays and timeouts for Edge Delivery and other services such as Bot Manager Premier may arise during peak traffic hours in the region until we can replace the degraded hardware. Current ETA for hardware replacement continues to be end of day on April 29, 2026. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015jW2OCAU. We will provide an update as progress is made. Apr <var data-var='date'>28</var>, <var data-var='time'>17:44</var> UTC Identified - We are continuing to work to identify opportunities for increasing capacity in the Chennai, IN (MAA) region to prevent issues during peak traffic hours. The current ETA for the hardware replacement effort is end of day on April 29, 2026. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015jW2OCAU. We will provide an update as we progress. Apr <var data-var='date'>28</var>, <var data-var='time'>16:42</var> UTC Investigating - We have identified an issue with a network resource failure in the MAA (Chennai, IN) region related to intermittent delays and timeouts during peak traffic hours with Delivery and other Akamai services that traverse into/through the MAA region. We are actively investigating opportunities to increase network capacity in the region while working to replace the failed resource as quickly as possible. An update will be provided in 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Intermittent Edge Delivery Delays in Chennai, IN (MAA) Region

Apr <var data-var='date'>30</var>, <var data-var='time'>20:00</var> UTC Resolved - We can confirm that the issue was mitigated at 19:00 UTC on April 30, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a70000168PJsCAM, or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Apr <var data-var='date'>30</var>, <var data-var='time'>19:02</var> UTC Monitoring - We have implemented a fix for Bot Manager which addresses the issue we believe may have caused the elevated false positives as of 19:00 UTC on April 30, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a70000168PJsCAM. We will continue to monitor to ensure that the impact has been fully mitigated. Apr <var data-var='date'>30</var>, <var data-var='time'>18:41</var> UTC Investigating - We are investigating an emerging issue with Bot Manager related to elevated false positives leading to denied legitimate traffic for end users. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Bot Manager Elevated False Positives Issues

Apr <var data-var='date'>28</var>, <var data-var='time'>23:37</var> UTC Resolved - We can confirm that the issue was mitigated at 16:20 UTC on April 28, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000015iVQMCA2, or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Apr <var data-var='date'>28</var>, <var data-var='time'>16:02</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015iVQMCA2 We will provide an update as we progress. Apr <var data-var='date'>28</var>, <var data-var='time'>15:40</var> UTC Investigating - We are investigating an emerging issue with HTTP Edge IP binding related to API timeouts and transaction failures. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Edge Delivery - HTTP Content Delivery in Europe

Apr <var data-var='date'>28</var>, <var data-var='time'>17:39</var> UTC Resolved - We can confirm that the issue was mitigated at 10:45 UTC on April 28, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a70000151eEnCAI or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Apr <var data-var='date'>23</var>, <var data-var='time'>21:50</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/group/0F90f000000DFgxCAG/service-incident-notifications. Subsequent updates around mitigation status will be posted as progress is made. Apr <var data-var='date'>23</var>, <var data-var='time'>18:19</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/group/0F90f000000DFgxCAG/service-incident-notificationsWe will provide an update within the next 3 hours. Apr <var data-var='date'>23</var>, <var data-var='time'>15:56</var> UTC Update - We are continuing to work with our subject matter experts to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/group/0F90f000000DFgxCAG/service-incident-notificationsWe will provide an update within the next 120 minutes. Apr <var data-var='date'>23</var>, <var data-var='time'>15:06</var> UTC Update - We are continuing to work with our subject matter experts to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a70000151eEnCAIWe will provide an update within the next 60 minutes. Apr <var data-var='date'>23</var>, <var data-var='time'>14:11</var> UTC Investigating - We are investigating an emerging issue with WSA where incomplete or missing data is reported when filtering by TLS v3 Fingerprint. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

WSA reporting incomplete or missing data when filtering by TLS v3 Fingerprint

Apr <var data-var='date'>28</var>, <var data-var='time'>17:02</var> UTC Resolved - We can confirm that the issue was mitigated at 13:30 UTC on April 28, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000015dBomCAE or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Apr <var data-var='date'>28</var>, <var data-var='time'>07:18</var> UTC Monitoring - The delay in reports is determined to be due to a runtime memory issue. This has been addressed at around 4:30 UTC on April 28, 2026. Customers and partners can find more details on the Akamai Community:https://community.akamai.com/customers/s/feed/0D5a7000015dBomCAE . We will continue to monitor to ensure that the impact has been fully mitigated. Apr <var data-var='date'>28</var>, <var data-var='time'>05:33</var> UTC Update - We are continuing to investigate this issue and our SMEs have determined the potential cause. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015dBomCAEWe will provide another update as we make progress. Apr <var data-var='date'>28</var>, <var data-var='time'>04:38</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community:&nbsp;https://community.akamai.com/customers/s/feed/0D5a7000015dBomCAE. We will provide an update within the next 60 minutes. Apr <var data-var='date'>28</var>, <var data-var='time'>03:41</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015dBomCAE. We will provide an update within the next 60 minutes. Apr <var data-var='date'>28</var>, <var data-var='time'>02:50</var> UTC Investigating - We have identified an issue with Traffic Reports where users may stop seeing data for "Traffic by Hostname" post 23:00 UTC on April 27, 2026. We are actively working with the appropriate Subject Matter Experts to mitigate the issue. We apologize for the impact. We will provide an update in the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Delay in Traffic by Hostname reports

Apr <var data-var='date'>27</var>, <var data-var='time'>13:27</var> UTC Resolved - We can confirm that the issue was mitigated at 05:26 UTC on 27 April, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000015Qwi8CAC or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Apr <var data-var='date'>27</var>, <var data-var='time'>05:44</var> UTC Monitoring - We have implemented a fix for this issue as of 05:26 UTC on 27 April 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015Qwi8CAC. We will continue to monitor to ensure that the impact has been fully mitigated. Apr <var data-var='date'>27</var>, <var data-var='time'>03:58</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015Qwi8CAC. We will provide the next update as we make progress. Apr <var data-var='date'>27</var>, <var data-var='time'>03:20</var> UTC Investigating - We are investigating an issue with Secure Internet Access related to access issues with certificate errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support) or the Akamai Control Center to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Secure Internet Access Issues

Apr <var data-var='date'>24</var>, <var data-var='time'>23:52</var> UTC Resolved - We can confirm that the issue was mitigated at 23:36 UTC on April 24, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000015H7xxCAC?language=en_US or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Apr <var data-var='date'>24</var>, <var data-var='time'>23:07</var> UTC Update - We are continuing work to apply the identified fix. We will provide an update within the next 60 minutes. Apr <var data-var='date'>24</var>, <var data-var='time'>22:06</var> UTC Update - We are continuing work to apply the identified fix. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015H7xxCAC?language=en_US. We will provide an update within the next 60 minutes. Apr <var data-var='date'>24</var>, <var data-var='time'>21:30</var> UTC Update - We are continuing work to apply the identified fix. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015H7xxCAC?language=en_US. We will provide an update within the next 60 minutes. Apr <var data-var='date'>24</var>, <var data-var='time'>20:34</var> UTC Identified - We have identified a potential cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015H7xxCAC?language=en_US. We will provide an update within the next 60 minutes. Apr <var data-var='date'>24</var>, <var data-var='time'>20:07</var> UTC Investigating - We are investigating an emerging issue with TrafficPeak related to timeout errors experienced across panels. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

TrafficPeak Issues

Apr <var data-var='date'>23</var>, <var data-var='time'>09:44</var> UTC Resolved - We became aware of an issue in the Akamai Control Center related to errors when using multiple tools within "Edge Diagnostics". The issue lasted between 20:34 UTC on April 22, 2026, and 8:31 UTC on April 23, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000014zYTlCAM or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Akamai Control Center Issues

Apr <var data-var='date'>21</var>, <var data-var='time'>01:07</var> UTC Resolved - We can confirm that the issue was mitigated at 13:12 UTC on April 20, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Apr <var data-var='date'>20</var>, <var data-var='time'>13:54</var> UTC Monitoring - We have implemented a fix for this issue as of 13:12 UTC on April 20, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000014QIlOCAW. We will continue to monitor to ensure that the impact has been fully mitigated. Apr <var data-var='date'>20</var>, <var data-var='time'>12:58</var> UTC Update - We are continuing to investigate this issue. Apr <var data-var='date'>20</var>, <var data-var='time'>12:25</var> UTC Investigating - We are investigating an emerging issue with edge delivery in our Frankfurt (DE-FRA-2) Data Center where customers may experience performance degradation. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Edge Delivery Issues in Frankfurt(DE-FRA-2)

Apr <var data-var='date'>16</var>, <var data-var='time'>06:44</var> UTC Resolved - We can confirm that the issue was mitigated at 04:57 UTC on 16 April 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000013s3OVCAY or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Apr <var data-var='date'>16</var>, <var data-var='time'>06:09</var> UTC Monitoring - We have implemented a fix for this issue as of 04:57 UTC on April 16, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000013s3OVCAY. We will continue to monitor to ensure that the impact has been fully mitigated. Apr <var data-var='date'>16</var>, <var data-var='time'>03:45</var> UTC Identified - We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000013s3OVCAY. We will provide the next update as we make progress. Apr <var data-var='date'>16</var>, <var data-var='time'>03:17</var> UTC Investigating - We are investigating an issue with NetStorage related to issues with new storage group creations or making changes to the existing storage groups. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support) or Akamai Control Center to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

NetStorage Issues

Apr <var data-var='date'>15</var>, <var data-var='time'>16:02</var> UTC Resolved - We can confirm that the issue was mitigated at 23:12 UTC on April 10, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Apr <var data-var='date'> 8</var>, <var data-var='time'>23:53</var> UTC Update - We are continuing to monitor the situation in the Chicago, Illinois region following the implementation of permanent mitigations. Service performance remains stable, and our monitoring indicates there is minimal impact to customers at this time. We will provide further updates as needed to ensure the issue remains fully resolved. Customers and partners can find additional technical details on Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012K6RECA0. Apr <var data-var='date'> 6</var>, <var data-var='time'>22:54</var> UTC Update - We are continuing to monitor the situation following temporary mitigations put in place to restore service stability. While performance has stabilized, we will continue to provide periodic updates until a permanent mitigation has been fully implemented. Customers and partners can find additional technical details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012K6RECA0. Apr <var data-var='date'> 6</var>, <var data-var='time'>19:46</var> UTC Monitoring - We have implemented a fix for this issue as of approximately 18:30 UTC on April 6, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012K6RECA0. We will continue to monitor to ensure that the impact has been fully mitigated. Apr <var data-var='date'> 6</var>, <var data-var='time'>18:57</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012K6RECA0. We will provide an update within the next 60 minutes. Apr <var data-var='date'> 6</var>, <var data-var='time'>18:22</var> UTC Investigating - We are investigating an emerging issue with Edge Delivery related to packet loss and general performance degradation. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Edge Delivery Issues in Chicago, Illinois

Apr <var data-var='date'>14</var>, <var data-var='time'>19:47</var> UTC Resolved - We can confirm that the issue was mitigated at 11:00 UTC on April 13, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000012RCWbCAO or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Apr <var data-var='date'>13</var>, <var data-var='time'>14:14</var> UTC Monitoring - We have implemented a fix for this issue as of 11:00 UTC on April 13, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012RCWbCAOWe will continue to monitor to ensure that the impact has been fully mitigated. Apr <var data-var='date'> 9</var>, <var data-var='time'>18:31</var> UTC Update - We are continuing to work toward mitigating this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012RCWbCAO We will provide an update as we progress. Apr <var data-var='date'> 8</var>, <var data-var='time'>09:45</var> UTC Update - We are continuing to work toward mitigating this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012RCWbCAO We will provide an update as we progress. Apr <var data-var='date'> 7</var>, <var data-var='time'>19:00</var> UTC Identified - We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012RCWbCAO We will provide an update as we progress. Apr <var data-var='date'> 7</var>, <var data-var='time'>12:31</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012RCWbCAO We will provide an update as we progress. Apr <var data-var='date'> 7</var>, <var data-var='time'>12:11</var> UTC Investigating - We are investigating an emerging issue with Data Services related to Reporting specifically with "Traffic by Geography" and "URL Traffic" where data is missing after March 28, 2026. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Data Services- Reporting Issues

Apr <var data-var='date'> 8</var>, <var data-var='time'>13:02</var> UTC Resolved - We can confirm that the issue was mitigated at 11:30 UTC on April 8, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000012Uk7TCAS or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Apr <var data-var='date'> 8</var>, <var data-var='time'>12:00</var> UTC Monitoring - We have implemented a fix for this issue as of 11:30 UTC on April 08, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012Uk7TCAS. We will continue to monitor to ensure that the impact has been fully mitigated. Apr <var data-var='date'> 8</var>, <var data-var='time'>10:30</var> UTC Update - We have determined a fix and it is going to be deployed at 11:00 UTC on April 8, 2026. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012Uk7TCAS We will provide another update post deploying the fix. Apr <var data-var='date'> 7</var>, <var data-var='time'>20:40</var> UTC Identified - We have identified the cause of the issue, and a platform fix is being tested. Customers can find instructions to mitigate impacts to their systems or services on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012Uk7TCAS. We will provide an update as we have progress on the platform fix. Apr <var data-var='date'> 7</var>, <var data-var='time'>19:15</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012Uk7TCAS. We will provide an update within the next 60 minutes. Apr <var data-var='date'> 7</var>, <var data-var='time'>18:43</var> UTC Investigating - We are investigating an emerging issue with Akamai Control Center related to Property Manager issues, where users may experience errors when trying to activate new properties or perform changes to their properties related to EdgeWorkers. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000Fgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Configuration Deployment Issues in Property Manager

Apr <var data-var='date'> 7</var>, <var data-var='time'>13:31</var> UTC Resolved - We can confirm that the issue was mitigated at 9:49 UTC on April 7, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000012QbOsCAK or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Apr <var data-var='date'> 7</var>, <var data-var='time'>10:36</var> UTC Monitoring - We have implemented a fix for this issue as of 9:49 UTC on April 7, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012QbOsCAK. We will continue to monitor to ensure that the impact has been fully mitigated. Apr <var data-var='date'> 7</var>, <var data-var='time'>10:02</var> UTC Investigating - We are investigating an emerging issue with the Certificate Provisioning System related to users being presented with errors while trying to access the application via Akamai Control Center. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Certificate Provisioning System Issues

Apr <var data-var='date'> 6</var>, <var data-var='time'>09:55</var> UTC Resolved - We can confirm that the issue was mitigated at 11:29 UTC on 3 April 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Apr <var data-var='date'> 3</var>, <var data-var='time'>12:00</var> UTC Monitoring - We have rolled back a change which we believe may have caused this issue as of approximately 11:30 UTC on April 3, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY. We will continue to monitor to ensure that the impact has been fully mitigated. Apr <var data-var='date'> 3</var>, <var data-var='time'>10:27</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY. We will provide an update as we make progress. Apr <var data-var='date'> 3</var>, <var data-var='time'>08:24</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY. We will provide an update as we make progress. Apr <var data-var='date'> 3</var>, <var data-var='time'>05:13</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY. We will provide the next update as we make progress. Apr <var data-var='date'> 3</var>, <var data-var='time'>04:54</var> UTC Investigating - We are investigating an issue with Cloudlets related to activation failures. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support) or Akamai Control Center to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Cloudlets and NetStorage upload Issues

Apr <var data-var='date'> 2</var>, <var data-var='time'>14:13</var> UTC Resolved - We can confirm that the issue was mitigated at 14:00 UTC on April 2, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000011IxVDCA0 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Mar <var data-var='date'>31</var>, <var data-var='time'>21:56</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community:&nbsp;https://community.akamai.com/customers/s/feed/0D5a7000011IxVDCA0. Mar <var data-var='date'>31</var>, <var data-var='time'>16:18</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011IxVDCA0. Mar <var data-var='date'>31</var>, <var data-var='time'>11:10</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011IxVDCA0. Mar <var data-var='date'>31</var>, <var data-var='time'>07:17</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011IxVDCA0. We will provide the next update as we make progress. Mar <var data-var='date'>31</var>, <var data-var='time'>07:03</var> UTC Investigating - We are investigating an issue with purge and edge delivery related to intermittent failures, latency and/or errors. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Is Akamai down?

Akamai status is DEGRADED

Components with issues

Lastest published events

Delay in External Email Delivery

Configuration Deployment issues with EdgeWorkers and mPulse configuration activations

Reporting Issues affecting URL Traffic and URL Responses reports

Akamai Services, Components and Regions

Recent Akamai events

Delay in External Email Delivery

Configuration Deployment issues with EdgeWorkers and mPulse configuration activations

Reporting Issues affecting URL Traffic and URL Responses reports

Cloudlets Policy Updates Issues

Edge Delivery Issues in Amsterdam, Netherlands

Edge Delivery Issues between India and Europe

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Is Akamai down?

Akamai status is DEGRADED

Components with issues

Lastest published events

Delay in External Email Delivery

Configuration Deployment issues with EdgeWorkers and mPulse configuration activations

Reporting Issues affecting URL Traffic and URL Responses reports

Akamai Services, Components and Regions

Recent Akamai events

Delay in External Email Delivery

Configuration Deployment issues with EdgeWorkers and mPulse configuration activations

Reporting Issues affecting URL Traffic and URL Responses reports

Cloudlets Policy Updates Issues

Edge Delivery Issues in Amsterdam, Netherlands

Edge Delivery Issues between India and Europe

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!