Oct <var data-var='date'> 2</var>, <var data-var='time'>15:08</var> UTC Resolved - We can confirm that the issue was mitigated at 14:45 UTC on October 2, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001WrkrnCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Oct <var data-var='date'> 2</var>, <var data-var='time'>14:35</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001WrkrnCAB. We will provide an update as we progress. Oct <var data-var='date'> 2</var>, <var data-var='time'>13:53</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001WrkrnCAB. We will provide an update as we progress. Oct <var data-var='date'> 2</var>, <var data-var='time'>13:24</var> UTC Investigating - We are investigating an emerging issue with Edge Delivery related to Edge DNS report with record change on master DNS server not reflected to Akamai Edge DNS. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Edge Delivery Issues

Sep <var data-var='date'>30</var>, <var data-var='time'>15:03</var> UTC Resolved - We became aware of an issue with Configuration Deployment and Akamai Control Center related to errors when activating delivery configurations in Property Manager and an inability to access Identity Manager in Akamai Control Center to manage users. The issue lasted between 14:13 UTC and 14:34 UTC on September 30, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001WM3dyCAD or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Akamai Control Center and Configuration Deployment Issues

Sep <var data-var='date'>30</var>, <var data-var='time'>11:11</var> UTC Resolved - We can confirm that the issue was mitigated on September 30, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001V0be8CAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Sep <var data-var='date'>22</var>, <var data-var='time'>07:41</var> UTC Update - We will continue to monitor the network performance until the maintenance concludes. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001V0be8CAB. We will provide the next update as we make progress. Sep <var data-var='date'>22</var>, <var data-var='time'>00:30</var> UTC Investigating - Scheduled upstream provider maintenance is currently taking place along network routes connecting Singapore, Hong Kong, and Japan from September 18, 2026 at 06:30 UTC through October 3, 2026 at 23:59 UTC. While core service remains operational, customers in the affected regions may notice increased latency during peak traffic hours. We are monitoring network performance until maintenance concludes.Customers and partners with a valid Control Center login can find updates at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Increased latency during upstream provider maintenance in Singapore, Hong Kong, and Japan

Sep <var data-var='date'>29</var>, <var data-var='time'>21:22</var> UTC Resolved - We can confirm that the issue was mitigated at 20:25 UTC on September 29, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001WM3dyCAD or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Sep <var data-var='date'>29</var>, <var data-var='time'>20:48</var> UTC Update - We are continuing to investigate the issue. We identified another issue in Identity Manager where customers can't access to manage their users in Akamai Control Center. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001WM3dyCAD. We will provide an update within the next 60 minutes. Sep <var data-var='date'>29</var>, <var data-var='time'>20:28</var> UTC Investigating - We are investigating an emerging issue with Configuration Deployment related to errors while activating delivery configurations in Property Manager. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Sep <var data-var='date'>29</var>, <var data-var='time'>15:43</var> UTC Resolved - Our third-party service provider has confirmed that the issue was mitigated at 16:08 UTC on September 28, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001W3hnvCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Sep <var data-var='date'>28</var>, <var data-var='time'>23:01</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001W3hnvCABWe will provide an update as we progress. Sep <var data-var='date'>28</var>, <var data-var='time'>18:48</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001W3hnvCABWe will provide an update as we progress. Sep <var data-var='date'>28</var>, <var data-var='time'>16:41</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001W3hnvCABWe will provide an update as we progress. Sep <var data-var='date'>28</var>, <var data-var='time'>16:22</var> UTC Investigating - We are investigating an emerging issue in Canada with Edge Delivery related to performance degradation with 0xx error. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Edge Delivery issues in Canada

Sep <var data-var='date'>24</var>, <var data-var='time'>09:44</var> UTC Resolved - We can confirm that the issue was mitigated at 22:45 UTC on September 23, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001VNuHQCA1 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Sep <var data-var='date'>23</var>, <var data-var='time'>23:25</var> UTC Monitoring - We have implemented a fix for this issue as of 22:45 UTC on September 23, 2026; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated. Sep <var data-var='date'>23</var>, <var data-var='time'>23:03</var> UTC Update - We are continuing to investigate this issue. We will provide an update within the next 60 minutes. Sep <var data-var='date'>23</var>, <var data-var='time'>22:01</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001VNuHQCA1. We will provide an update within the next 60 minutes. Sep <var data-var='date'>23</var>, <var data-var='time'>21:30</var> UTC Investigating - We are investigating an emerging issue with Account Protector. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Account Protector Issues

Sep <var data-var='date'>28</var>, <var data-var='time'>10:01</var> UTC Update - Our upstream carrier continues to work on the maintenance of the impacted subsea cables. Although immediate impact has subsided, customers may still experience intermittent impact until the repair works are completed - the current estimate points to early October, 2026, subject to change. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001V5RQqCAN. We will continue to monitor to ensure that the impact has been fully mitigated. Sep <var data-var='date'>22</var>, <var data-var='time'>21:06</var> UTC Update - We are continuing to monitor to ensure the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001V5RQqCAN Sep <var data-var='date'>22</var>, <var data-var='time'>14:28</var> UTC Update - We have identified that this issue was likely due to upstream congestion related to unexpected maintenance on subsea cables. The impact was primarily observed when requests from outside the APAC region were routed to origins in the APAC region, and when requests from the APAC region were routed to origins outside the region. We are working with the upstream ISP(s) to gather additional details.Based on our current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001V5RQqCAN. We will continue to monitor to ensure the impact has been fully mitigated. Sep <var data-var='date'>22</var>, <var data-var='time'>13:19</var> UTC Monitoring - We became aware of an issue with origin server connectivity that caused intermittent connectivity issues and elevated errors for some customers in affected regions. The issue was resolved at approximately 11:41 UTC on 22 September, 2026. The issue appears to have self-corrected; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to help prevent a recurrence of this issue.

Origin Server Connectivity Issues with Elevated Errors in APAC Region

Sep <var data-var='date'>16</var>, <var data-var='time'>13:58</var> UTC Resolved - We can confirm that the issue was mitigated at 12:20 UTC on Sep 16, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001U5jVxCAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Sep <var data-var='date'>16</var>, <var data-var='time'>12:44</var> UTC Monitoring - The third-party provider has implemented a fix for this issue as of 12:20 UTC on 16 Sep,2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001U5jVxCAJ. We will continue to monitor to ensure that the impact has been fully mitigated Sep <var data-var='date'>16</var>, <var data-var='time'>12:09</var> UTC Update - We are continuing to work our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001U5jVxCAJ. Sep <var data-var='date'>16</var>, <var data-var='time'>10:51</var> UTC Investigating - We are investigating an emerging issue with a third-party service provider where users might experience issues creating new tickets with Akamai Support. The issue appears to have started around 08:00 UTC on Sep 16, 2026. The customers can use https://control.akamai.com/apps/support-ui/#/contact-support or reach out to country-specific support numbers for urgent cases. We are working with the service provider and actively investigating the issue and will provide another update within the next 60 minutes.

Case Ticketing Issue

Sep <var data-var='date'>16</var>, <var data-var='time'>01:36</var> UTC Resolved - We can confirm that the issue was mitigated at 00:57 UTC on 15 September 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001TpkinCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Sep <var data-var='date'>15</var>, <var data-var='time'>12:59</var> UTC Update - We are continuing to monitor the issue to ensure that the impact is fully mitigated. We will provide the next update as we make progress. We apologize for the impact. Sep <var data-var='date'>15</var>, <var data-var='time'>09:24</var> UTC Update - We are continuing to monitor the issue to ensure that the impact is fully mitigated. We will provide the next update as we make progress. We apologize for the impact. Sep <var data-var='date'>15</var>, <var data-var='time'>03:21</var> UTC Monitoring - We became aware of an issue with the HTTPS edge delivery network related to performance issues. The issue lasted between 00:45 UTC and 00:57 UTC on 15 September 2026. We have implemented a fix for this issue, which we believe may have caused the issue; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001TpkinCAB. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Performance issues in HTTPS edge delivery network

Sep <var data-var='date'>11</var>, <var data-var='time'>10:24</var> UTC Resolved - We can confirm that the issue was mitigated at 00:10 UTC on 11 September 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001T8d9uCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Sep <var data-var='date'>10</var>, <var data-var='time'>18:21</var> UTC Monitoring - We have implemented a fix for this issue as of 18:10 UTC on 10 September 2026; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated. Sep <var data-var='date'>10</var>, <var data-var='time'>17:58</var> UTC Identified - We have identified the cause of the issue and are implementing a fix. We initially mentioned elevated 403 errors in this status page post as an additional symptom of the incident. That was incorrect, and we have removed the reference. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001T8d9uCAB. We will provide another update within the next 60 minutes. Sep <var data-var='date'>10</var>, <var data-var='time'>17:37</var> UTC Investigating - We are investigating an emerging issue with Edge Delivery related to increased latency and elevated end user 403 errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Edge Delivery Increased Latency in US East (IAD)

Sep <var data-var='date'> 4</var>, <var data-var='time'>21:34</var> UTC Resolved - We can confirm that the issue was mitigated at 14:20 UTC on 4 September, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Sep <var data-var='date'> 4</var>, <var data-var='time'>15:48</var> UTC Monitoring - We have implemented a fix for this issue as of 14:20 UTC on 4 September, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ. We will continue to monitor to ensure that the impact has been fully mitigated. Sep <var data-var='date'> 4</var>, <var data-var='time'>07:02</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ. We will provide the next update as we make progress. Sep <var data-var='date'> 4</var>, <var data-var='time'>06:15</var> UTC Investigating - We are investigating an issue with Application Load Balancer (ALB) reporting related to availability with errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ . If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Application Load Balancer reporting availability issues

Sep <var data-var='date'> 4</var>, <var data-var='time'>16:06</var> UTC Resolved - We became aware of an issue with a network component related to connectivity in the Atlanta, GA region which impacted the Certificate Provisioning System as well as potential impact to other Edge traffic through the region. The issue lasted between 12:21 UTC and 14:19 UTC on September 4, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Certificate Provisioning System (CPS) Issues and Network Connectivity Issues in Atlanta Region

Aug <var data-var='date'>28</var>, <var data-var='time'>21:59</var> UTC Resolved - We can confirm that the issue was mitigated at 23:50 UTC on August 24, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Aug <var data-var='date'>25</var>, <var data-var='time'>20:43</var> UTC Update - Service operations remain in a stable state. We will continue to monitor to ensure that the impact has been fully mitigated.Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH.&nbsp; Aug <var data-var='date'>25</var>, <var data-var='time'>14:58</var> UTC Monitoring - We have implemented a fix for this issue as of 14:50 UTC on 25 August, 2026; based on current observations, the service has resumed normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH. We will continue to monitor to ensure that the impact has been fully mitigated. Aug <var data-var='date'>24</var>, <var data-var='time'>18:02</var> UTC Update - We are continuing working on mitigating the issue and will provide another update as progress is made. We thank you for your patience.Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH. Aug <var data-var='date'>24</var>, <var data-var='time'>17:11</var> UTC Investigating - We are investigating a recurrence of this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH. We will provide an update within the next 60 minutes. Aug <var data-var='date'>20</var>, <var data-var='time'>20:12</var> UTC Update - We are continuing working on mitigating the issue and will provide another update as progress is made. We thank you for your patience.Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH Aug <var data-var='date'>20</var>, <var data-var='time'>18:32</var> UTC Identified - We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/group/0F90f000000DFgxCAG/. We will provide an update within the next 60 minutes. Aug <var data-var='date'>20</var>, <var data-var='time'>17:34</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/group/0F90f000000DFgxCAG/service-incident-notifications. We will provide an update within the next 60 minutes. Aug <var data-var='date'>20</var>, <var data-var='time'>16:43</var> UTC Investigating - We are investigating an emerging issue with "Traffic by Hostname" related to reporting data availability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Reporting data availability issues in 'Traffic by Hostname' report

Aug <var data-var='date'>28</var>, <var data-var='time'>04:52</var> UTC Resolved - We can confirm that the issue was mitigated at 03:30 UTC on 28 August 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001QvOI6CAN or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Aug <var data-var='date'>28</var>, <var data-var='time'>03:51</var> UTC Monitoring - We have implemented a fix for this issue as of 03:30 UTC on 28 August 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QvOI6CAN. We will continue to monitor to ensure that the impact has been fully mitigated. Aug <var data-var='date'>28</var>, <var data-var='time'>02:18</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QvOI6CAN. We will provide the next update as we make progress. Aug <var data-var='date'>28</var>, <var data-var='time'>01:33</var> UTC Investigating - We are investigating an issue with Event Center related to the reporting dashboard being inaccessible with data unavailability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001QvOI6CAN. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Reporting Issues

Aug <var data-var='date'>26</var>, <var data-var='time'>10:16</var> UTC Resolved - We can confirm that the issue was mitigated at 18:15 UTC on August 25, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001QPRcTCAX or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Aug <var data-var='date'>25</var>, <var data-var='time'>18:27</var> UTC Monitoring - We have implemented a fix for this issue as of 18:15 UTC on August 25, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QPRcTCAX. We will continue to monitor to ensure that the impact has been fully mitigated. Aug <var data-var='date'>25</var>, <var data-var='time'>18:13</var> UTC Identified - We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QPRcTCAX. We will provide an update within the next 30 minutes. Aug <var data-var='date'>25</var>, <var data-var='time'>17:52</var> UTC Update - We are continuing to investigate this issue and work towards mitigation. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QPRcTCAX?language=en_US. We will provide an update within the next 30 minutes. Aug <var data-var='date'>25</var>, <var data-var='time'>17:20</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QPRcTCAX?language=en_US. We will provide an update within the next 30 minutes. Aug <var data-var='date'>25</var>, <var data-var='time'>16:52</var> UTC Investigating - We are investigating an emerging issue with Media Services Live 4 related to live streaming with 502 bad gateway errors. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Media Services Live 4 (MSL4) Issues

Aug <var data-var='date'>24</var>, <var data-var='time'>18:50</var> UTC Resolved - We can confirm that the issue was mitigated at 14:25 UTC on August 22, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Aug <var data-var='date'>22</var>, <var data-var='time'>15:47</var> UTC Monitoring - We have implemented a fix for this issue; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will continue to monitor to ensure that the impact has been fully mitigated. Aug <var data-var='date'>22</var>, <var data-var='time'>15:00</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress. Aug <var data-var='date'>22</var>, <var data-var='time'>14:00</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress. Aug <var data-var='date'>22</var>, <var data-var='time'>13:16</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress. Aug <var data-var='date'>22</var>, <var data-var='time'>12:25</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress. Aug <var data-var='date'>22</var>, <var data-var='time'>11:40</var> UTC Update - We are continuing to investigate the issue. After further investigation the issue appears to not be caused by a third-party service provider. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update within the next 60 minutes. Aug <var data-var='date'>22</var>, <var data-var='time'>11:21</var> UTC Investigating - We are investigating an emerging issue with a third-party service provider causing Edge Delivery issues in India. We are working with the service provider and actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Edge Delivery Issues in India

Aug <var data-var='date'>20</var>, <var data-var='time'>14:46</var> UTC Resolved - We can confirm that the issue was mitigated at 03:34 UTC on 19 August, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001PHy9qCAD or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Aug <var data-var='date'>20</var>, <var data-var='time'>00:20</var> UTC Update - We are continuing to monitor for any further issues. Aug <var data-var='date'>19</var>, <var data-var='time'>16:10</var> UTC Monitoring - We became aware of an issue with the Certificate Provisioning System (CPS) involving timeouts in the User Interface of Akamai Control Center, as well as errors when using the API. The issue lasted between 03:12 UTC&nbsp;on 19 August 2026 and 03:34 UTC on 19 August 2026; based on current observations, the service has resumed normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PHy9qCAD. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Certificate Provisioning System (CPS) issues

Aug <var data-var='date'>18</var>, <var data-var='time'>21:29</var> UTC Resolved - We can confirm that the issue was confirmed mitigated at 20:42 UTC on August 18, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001Nh4U3CAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Aug <var data-var='date'>17</var>, <var data-var='time'>20:07</var> UTC Update - We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Nh4U3CAJ. We will provide an update when more information becomes available. Aug <var data-var='date'>13</var>, <var data-var='time'>20:18</var> UTC Identified - We have identified the cause of the issue, and a fix is being implemented. Customers should not currently see any impact from the issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Nh4U3CAJWe will provide an update when more information becomes available. Aug <var data-var='date'>13</var>, <var data-var='time'>19:31</var> UTC Investigating - We are investigating an emerging issue with connection drops and increased latency for services in the Miami region. The issue appears to have started at 16:39 UTC on August 13, 2026. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Connection drops and increased latency in Miami

Aug <var data-var='date'>14</var>, <var data-var='time'>19:40</var> UTC Resolved - We can confirm that the issue was mitigated at 14:48 UTC on August 14, 2026,&nbsp;and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001NmwELCAZ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Aug <var data-var='date'>14</var>, <var data-var='time'>15:03</var> UTC Monitoring - We have implemented a fix for this issue as of 14:48 UTC on August 14, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001NmwELCAZ. We will continue to monitor to ensure that the impact has been fully mitigated Aug <var data-var='date'>14</var>, <var data-var='time'>14:53</var> UTC Investigating - We are investigating an emerging issue with Email Services that may have caused customers to experience bounced emails or email delays when emailing Akamai. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Inbound Email Service Issues

Aug <var data-var='date'>14</var>, <var data-var='time'>17:08</var> UTC Resolved - We can confirm that the issue was mitigated at 08:30 UTC on August 14, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Aug <var data-var='date'>13</var>, <var data-var='time'>14:17</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1. We will provide an update as we make progress. Aug <var data-var='date'>12</var>, <var data-var='time'>13:16</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1. We will provide an update as we make progress. Aug <var data-var='date'>11</var>, <var data-var='time'>12:05</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community:&nbsp;https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1. We will provide an update as we make progress. Aug <var data-var='date'>11</var>, <var data-var='time'>10:51</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1. We will provide an update within the next 60 minutes. Aug <var data-var='date'>11</var>, <var data-var='time'>10:11</var> UTC Investigating - We are investigating an emerging issue with the Certificate Provisioning System (CPS) related to delays in domain validation and/or UI mismatches where active enrollments will display no status. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Certificate Provisioning System (CPS) Issues

Aug <var data-var='date'>13</var>, <var data-var='time'>13:52</var> UTC Resolved - We can confirm that the issue was mitigated at 11:50 UTC on August 12, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001NOXC4CAP or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Aug <var data-var='date'>12</var>, <var data-var='time'>13:02</var> UTC Monitoring - We became aware of an issue with Edge Delivery in India related to connectivity issues in the form of latency or connection timeouts that impacted traffic flowing from India to multiple geos. The issue lasted between 11:15 UTC on August 12, 2026, and 11:50 UTC on August 12, 2026. The third-party service provider has implemented a fix and based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Aug <var data-var='date'> 5</var>, <var data-var='time'>14:33</var> UTC Resolved - We can confirm that the issue was mitigated at 00:20 UTC on August 4, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001M2nELCAZ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Aug <var data-var='date'> 5</var>, <var data-var='time'>08:59</var> UTC Update - We are continuing to monitor the issue to ensure performance and stability are maintained. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001M2nELCAZ. We will provide the next update as we make progress. Aug <var data-var='date'> 5</var>, <var data-var='time'>00:05</var> UTC Update - Service remains operational. We are continuing to monitor the environment to ensure performance and stability are maintained.Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001M2nELCAZ. We will provide the next update as we make progress. Aug <var data-var='date'> 4</var>, <var data-var='time'>09:14</var> UTC Update - We are continuing to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001M2nELCAZ. We will provide the next update as we make progress. Aug <var data-var='date'> 4</var>, <var data-var='time'>07:54</var> UTC Monitoring - We became aware of an issue with "Traffic by Hostname" related to reporting data availability. The issue lasted between 15:00 UTC on 3 August 2026 and 00:20 UTC on 4 August 2026. We have implemented a fix for this issue as of 00:20 UTC on 4 August 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001M2nELCAZ. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Aug <var data-var='date'> 4</var>, <var data-var='time'>14:00</var> UTC Resolved - We became aware of an issue with Web Security Analytics related to Empty HTTP Accept Language and Content Length header values being logged. The issue lasted between 11:30 UTC on August 3, 2026, and 14:00 UTC on August 4, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001M5NvWCAV or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Web Security Analytics Issues

Aug <var data-var='date'> 1</var>, <var data-var='time'>12:14</var> UTC Resolved - We can confirm that the issue was mitigated at 09:05 UTC on August 1, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001LizHpCAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Aug <var data-var='date'> 1</var>, <var data-var='time'>11:12</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001LizHpCAJWe will provide an update as we progress. Aug <var data-var='date'> 1</var>, <var data-var='time'>10:54</var> UTC Investigating - We are investigating an emerging issue with HTTP and HTTPS related to partial disruption of service with 400 errors. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Jul <var data-var='date'>29</var>, <var data-var='time'>17:06</var> UTC Resolved - We can confirm that the issue was mitigated at 14:21 UTC on 29 July 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001LBrwDCAT, or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. Jul <var data-var='date'>29</var>, <var data-var='time'>16:28</var> UTC Identified - We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001LBrwDCAT. We will provide an update within the next 60 minutes. Jul <var data-var='date'>29</var>, <var data-var='time'>15:36</var> UTC Update - We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001LBrwDCAT. We will provide an update within the next 60 minutes. Jul <var data-var='date'>29</var>, <var data-var='time'>14:48</var> UTC Investigating - We are investigating an emerging issue with NetStorage related to observed 5XX errors due to an offline storage region. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Is Akamai down?

Akamai status is DEGRADED

Components with issues

Lastest published events

Edge Delivery Issues

Akamai Control Center and Configuration Deployment Issues

Increased latency during upstream provider maintenance in Singapore, Hong Kong, and Japan

Akamai Services, Components and Regions

Recent Akamai events

Edge Delivery Issues

Akamai Control Center and Configuration Deployment Issues

Increased latency during upstream provider maintenance in Singapore, Hong Kong, and Japan

Akamai Control Center and Configuration Deployment Issues

Edge Delivery issues in Canada

Account Protector Issues