Mar <var data-var='date'> 1</var>, <var data-var='time'>10:30</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 1</var>, <var data-var='time'>09:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>23</var>, <var data-var='time'>09:02</var> UTC Scheduled - To ensure the continued reliability and security of our platform, we will be performing a scheduled database migration. During this window, Airtame Cloud will be temporarily unavailable. We appreciate your patience as we work to strengthen our core infrastructure.

Database Infrastructure Upgrade

Oct <var data-var='date'>27</var>, <var data-var='time'>15:58</var> UTC Resolved - The issue preventing users from joining Google Meet calls has been resolved following the deployment of a hotfix. Oct <var data-var='date'>27</var>, <var data-var='time'>14:33</var> UTC Identified - We have identified an issue preventing users from joining Google Meet calls. Our team is actively working on resolving the problem, and a hotfix will soon be deployed.

Unable to Join call in Google Meet

Sep <var data-var='date'>25</var>, <var data-var='time'>14:36</var> UTC Resolved - The issue affecting connections to Virtual Airtame on Android, where some users experienced problems pairing with the provided code, has been resolved. The root cause was identified in the logic handling FCM notifications, and a fix has been applied. We have monitored the situation and confirmed that the service is now fully operational. Sep <var data-var='date'>25</var>, <var data-var='time'>13:09</var> UTC Monitoring - We identified an issue affecting connections to Virtual Airtame on Android, where some users experienced problems pairing with the provided code. The problem was caused by the logic handling FCM notifications. We have applied a hotfix and are currently monitoring to ensure the issue remains resolved. Sep <var data-var='date'>24</var>, <var data-var='time'>20:09</var> UTC Investigating - We are currently investigating an issue affecting connections to Virtual Airtame on Android. Some users are experiencing problems when attempting to pair using the provided code. Our team is actively working to identify the cause and will share updates as soon as more information is available.

Unable to connect to Virtual Airtame Android via Pairing Code

Apr <var data-var='date'> 6</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 6</var>, <var data-var='time'>07:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 4</var>, <var data-var='time'>13:32</var> UTC Update - We will be undergoing scheduled maintenance during this time. Mar <var data-var='date'>26</var>, <var data-var='time'>12:15</var> UTC Scheduled - We will run a scheduled maintenance in our Cloud. This is a planned event.

Scheduled Maintenance

Mar <var data-var='date'>25</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>25</var>, <var data-var='time'>09:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>14</var>, <var data-var='time'>13:26</var> UTC Scheduled - Planned maintenance

Sep <var data-var='date'>29</var>, <var data-var='time'>08:19</var> UTC Resolved - We have identified the issue in our systems. The system is back online. Sep <var data-var='date'>29</var>, <var data-var='time'>07:43</var> UTC Investigating - We are currently experiencing a service disruption. Our engineering team is working to identify the root cause and implement a solution.

Service disruption

Mar <var data-var='date'>17</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>17</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 9</var>, <var data-var='time'>14:50</var> UTC Scheduled - We are in a scheduled maintenance. This was a planned event.

Feb <var data-var='date'>23</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>23</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>15</var>, <var data-var='time'>12:23</var> UTC Scheduled - We are in a scheduled maintenance. This was a planned event.

Feb <var data-var='date'>12</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>12</var>, <var data-var='time'>09:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'> 9</var>, <var data-var='time'>15:40</var> UTC Scheduled - We will be undergoing a scheduled maintenance during this time.

Planned maintenance

Oct <var data-var='date'>18</var>, <var data-var='time'>18:07</var> UTC Resolved - This incident has been confirmed resolved. Oct <var data-var='date'>18</var>, <var data-var='time'>13:48</var> UTC Monitoring - We have identified the issue and deployed a fix. We are now monitoring the situation. Oct <var data-var='date'>18</var>, <var data-var='time'>13:37</var> UTC Investigating - We are currently investigating an issue where some Airtame Hub devices fail to connect to a Teams call.

Problems connecting to Teams calls

Oct <var data-var='date'>17</var>, <var data-var='time'>14:26</var> UTC Resolved - The incident has been resolved. Oct <var data-var='date'>17</var>, <var data-var='time'>12:05</var> UTC Investigating - We are currently experiencing a service disruption in our email provider. Our Cloud team is working to identify the root cause and implement a solution. Any expected email from Cloud will not be received until the issue is solved.

Sep <var data-var='date'>22</var>, <var data-var='time'>08:35</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>22</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>12</var>, <var data-var='time'>13:16</var> UTC Scheduled - Airtame Cloud is undergoing a scheduled maintenance. This was a planned event.

May <var data-var='date'>22</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>22</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>10</var>, <var data-var='time'>13:36</var> UTC Scheduled - We are in a scheduled maintenance. This was a planned event.

Nov <var data-var='date'>12</var>, <var data-var='time'>12:01</var> UTC Resolved - Our monitoring system is no longer reporting errors on the communication with Google services. We consider this issue as resolved. Nov <var data-var='date'>12</var>, <var data-var='time'>10:04</var> UTC Monitoring - We are experiencing an increased error rate on some airtame cloud applications. So far it has been restricted to some Google Applications and current diagnosis points to issues at the Google Platform.

Google Platform experiencing degradation in the service

Sep <var data-var='date'> 2</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 2</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>11</var>, <var data-var='time'>11:10</var> UTC Scheduled - We are in a scheduled maintenance. This was a planned event.

Aug <var data-var='date'>30</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>30</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>30</var>, <var data-var='time'>08:00</var> UTC Scheduled - We are in a scheduled maintenance. This was a planned event.

Jun <var data-var='date'>18</var>, <var data-var='time'>09:21</var> UTC Resolved - The issue has been fixed and the Backend API is now behaving as expected. Jun <var data-var='date'>18</var>, <var data-var='time'>08:03</var> UTC Investigating - We are currently experiencing degraded performance in the Backend API handling the requests from our Frontend.

Backend API unstable

May <var data-var='date'>31</var>, <var data-var='time'>11:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>31</var>, <var data-var='time'>09:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>17</var>, <var data-var='time'>10:26</var> UTC Scheduled - We will be undergoing scheduled maintenance. Customers may observe instability of the Airtame Cloud platform during this time.

May <var data-var='date'>17</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>17</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 7</var>, <var data-var='time'>15:36</var> UTC Scheduled - We will be undergoing scheduled maintenance. Customers may observe instability of the Airtame Cloud platform during this time.

May <var data-var='date'>10</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>10</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>29</var>, <var data-var='time'>14:03</var> UTC Scheduled - We will be undergoing scheduled maintenance. Customers may observe instability of the Airtame Cloud platform during this time.

Apr <var data-var='date'>20</var>, <var data-var='time'>10:06</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>20</var>, <var data-var='time'>10:00</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>20</var>, <var data-var='time'>09:47</var> UTC Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>20</var>, <var data-var='time'>09:43</var> UTC Investigating - We are currently investigating an elevated number of 5xx errors. We will provide updates as necessary.

Elevated number of 5xx errors

Mar <var data-var='date'>21</var>, <var data-var='time'>10:29</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>21</var>, <var data-var='time'>10:01</var> UTC Verifying - Verification is currently underway for the maintenance items. Mar <var data-var='date'>21</var>, <var data-var='time'>09:01</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 1</var>, <var data-var='time'>11:49</var> UTC Scheduled - We're upgrading our data store service, which may require downtime. Airtame Cloud will be unavailable during this period. We will provide updates as necessary.

Redis upgrade

Feb <var data-var='date'>22</var>, <var data-var='time'>08:09</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'>21</var>, <var data-var='time'>22:00</var> UTC Monitoring - Due to an issue with domain renewal, airtame.cloud was unreachable. The issue with our domain provider has since been fixed and services are recovering. We're continuing to monitor the situation and will provide updates as necessary.

DNS resolution issue

Nov <var data-var='date'>14</var>, <var data-var='time'>10:48</var> UTC Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>14</var>, <var data-var='time'>10:25</var> UTC Verifying - Verification is currently underway for the maintenance items. Nov <var data-var='date'>14</var>, <var data-var='time'>09:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>20</var>, <var data-var='time'>07:51</var> UTC Scheduled - Airtame Cloud will be unavailable during this time as we will be undergoing Scheduled Maintenance on our database.

Mar <var data-var='date'>28</var>, <var data-var='time'>08:52</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>28</var>, <var data-var='time'>08:27</var> UTC Verifying - Verification is currently underway for the maintenance items. Mar <var data-var='date'>28</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>23</var>, <var data-var='time'>14:38</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Is Airtame down?

Airtame status is UP

Lastest published events

Database Infrastructure Upgrade

Unable to Join call in Google Meet

Unable to connect to Virtual Airtame Android via Pairing Code

Airtame Services, Components and Regions

Recent Airtame events

Database Infrastructure Upgrade

Unable to Join call in Google Meet

Unable to connect to Virtual Airtame Android via Pairing Code

Scheduled Maintenance

Scheduled Maintenance

Service disruption