THIS IS A SCHEDULED EVENT Jun <var data-var='date'>3</var>, <var data-var='time'>23:00</var> PDT &nbsp;-&nbsp; Jun <var data-var='date'>4</var>, <var data-var='time'>02:00</var> PDT May <var data-var='date'>18</var>, <var data-var='time'>06:58</var> PDT Scheduled - On June 3rd, 2026, Affirm will be performing updates to its database infrastructure in the US. Affirm's APIs may experience an estimated downtime of up to 5 minutes. The maintenance will begin at 11:00 PM PT on 06/03/2026 and end at 2:00 AM PT on 06/04/2026. The expected downtime is estimated to be, at most, 5 minutes within this 3 hour window.

Database Updates in the US region

THIS IS A SCHEDULED EVENT May <var data-var='date'>28</var>, <var data-var='time'>15:00</var> - <var data-var='time'>16:00</var> PDT May <var data-var='date'>19</var>, <var data-var='time'>07:23</var> PDT Update - This maintenance window has been pushed back to May 28th. The maintenance will occur from 12:00 AM to 1:00 AM BST on 05/28/2026. The expected downtime is still estimated to be, at most, 1 minute within this 1 hour window. May <var data-var='date'> 8</var>, <var data-var='time'>09:30</var> PDT Scheduled - On May 20th, 2026, Affirm will be performing updates to its database infrastructure in the UK. Affirm's APIs may experience an estimated downtime of up to 1 minute. The maintenance will begin at 11:00 PM BST on 05/20/2026 and end at 12:00 AM BST on 05/21/2026. The expected downtime is estimated to be, at most, 1 minute within this 1 hour window.

Affirm UK Database Maintenance

THIS IS A SCHEDULED EVENT May <var data-var='date'>27</var>, <var data-var='time'>23:00</var> PDT &nbsp;-&nbsp; May <var data-var='date'>28</var>, <var data-var='time'>02:00</var> PDT May <var data-var='date'>12</var>, <var data-var='time'>15:07</var> PDT Scheduled - We will be performing scheduled database maintenance beginning 11 PM PT on May 27, 2026. This work involves several production database clusters that support Checkout in the US to ensure adequate capacity and performance. The total maintenance window is expected to last 3 hours with an expected downtime of up to 10 minutes. Actual user impact is expected to be minimal, as failovers typically complete in under one minute and application retries will mitigate transient errors.

Upgrades in Critical Checkout Databases in US

May <var data-var='date'>21</var>, <var data-var='time'>03:00</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>20</var>, <var data-var='time'>23:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 8</var>, <var data-var='time'>08:57</var> PDT Scheduled - On May 20th, 2026, Affirm will be performing updates to its database infrastructure in the US. Affirm's APIs may experience an estimated downtime of up to 18 minutes. The maintenance will begin at 11:00 PM PT on 05/20/2026 and end at 3:00 AM PT on 05/21/2026. The expected downtime is estimated to be, at most, 18 minutes within this 4 hour window.

Affirm US Database Maintenance

May <var data-var='date'> 8</var>, <var data-var='time'>20:20</var> PDT Resolved - Our cloud service provider has confirmed operations are fully restored and we are seeing continued healthy observability on our end. Incident resolved. May <var data-var='date'> 8</var>, <var data-var='time'>14:55</var> PDT Update - Our cloud service provider has notified us that full resolution will require some time to finalize. As Affirm's latency and performance have remained stable throughout the day, we will update on Affirm's status when we receive an all-clear signal from the service provider or we see a regression in service health. May <var data-var='date'> 8</var>, <var data-var='time'>12:31</var> PDT Update - We are maintaining a monitoring posture on this incident as we await a statement of permanent resolution from our cloud cloud service provider. Affirm latency and performance remain stable. May <var data-var='date'> 8</var>, <var data-var='time'>11:48</var> PDT Update - We are maintaining a monitoring posture on this incident as we await a statement of permanent resolution from our cloud cloud service provider. Affirm latency and performance remain stable. May <var data-var='date'> 8</var>, <var data-var='time'>10:31</var> PDT Update - Affirm latency and performance remain stable. We are awaiting full confirmation from our cloud service provider before declaring the incident resolved. May <var data-var='date'> 8</var>, <var data-var='time'>09:39</var> PDT Update - We continue to receive positive signal from our cloud service provider. Affirm latency and performance remain stable. We are awaiting full confirmation from our cloud service provider before declaring the incident resolved. May <var data-var='date'> 8</var>, <var data-var='time'>08:30</var> PDT Update - Affirm Latency and overall performance remain stable. We are still awaiting full confirmation from our cloud service provider before declaring the incident resolved. May <var data-var='date'> 8</var>, <var data-var='time'>06:38</var> PDT Update - Latency and overall performance remain stable. We are continuing to monitor while our cloud service provider fully resolves the issue. May <var data-var='date'> 8</var>, <var data-var='time'>05:41</var> PDT Update - Latency and overall performance remain stable. We are continuing to monitor while our cloud service provider fully resolves the issue. May <var data-var='date'> 8</var>, <var data-var='time'>04:11</var> PDT Update - Latency and overall performance remain stabilized. We are continuing to monitor while our cloud service provider fully resolves the issue. May <var data-var='date'> 8</var>, <var data-var='time'>02:59</var> PDT Update - We are experiencing an increase in errors and latency. We are continuing to monitor while we await final confirmation of resolution from our cloud service provider. May <var data-var='date'> 8</var>, <var data-var='time'>01:50</var> PDT Update - Latency and overall performance remain stabilized. We are continuing to monitor while we await final resolution confirmation from our cloud service provider. May <var data-var='date'> 8</var>, <var data-var='time'>01:00</var> PDT Update - Latency has continued to improve across our services and overall performance has stabilized. We are continuing to monitor while we await final resolution confirmation from our cloud service provider. May <var data-var='date'> 8</var>, <var data-var='time'>00:03</var> PDT Update - Latency has continued to improve across our services and overall performance has stabilized. We are continuing to monitor while we await final resolution confirmation from our cloud service provider. May <var data-var='date'> 7</var>, <var data-var='time'>22:23</var> PDT Update - Latency has continued to improve across our services and overall performance has stabilized. We are continuing to monitor while we await final resolution confirmation from our cloud service provider. May <var data-var='date'> 7</var>, <var data-var='time'>21:09</var> PDT Update - Latency has continued to improve across our services and overall performance has stabilized. We are continuing to monitor while we await final resolution confirmation from our cloud service provider. May <var data-var='date'> 7</var>, <var data-var='time'>20:26</var> PDT Update - We experienced a slight increase in errors and latency, which has since subsided. We are continuing to monitor while we await final resolution confirmation from our cloud service provider. May <var data-var='date'> 7</var>, <var data-var='time'>19:43</var> PDT Monitoring - We are seeing improved latency across our services and response times are trending back toward normal. We are continuing to monitor while we await final resolution confirmation from our cloud service provider. May <var data-var='date'> 7</var>, <var data-var='time'>19:19</var> PDT Update - We continue to experience elevated latency across our services, with sporadic increases in error rates throughout the duration of this incident. Our cloud service provider is actively working toward a full resolution. May <var data-var='date'> 7</var>, <var data-var='time'>18:31</var> PDT Update - We continue to experience elevated latency across our services, though error rates remain decreased. Our cloud service provider is actively working toward a full resolution. May <var data-var='date'> 7</var>, <var data-var='time'>17:58</var> PDT Update - We continue to experience elevated latency across our services. Error rates have decreased, though response times remain slower than normal. This is due to an issue with our cloud service provider, who is actively working toward a full resolution. May <var data-var='date'> 7</var>, <var data-var='time'>17:30</var> PDT Identified - We are currently experiencing elevated latency to our services. This has been traced to an issue with our cloud service provider, and our team is actively working toward resolution. May <var data-var='date'> 7</var>, <var data-var='time'>17:12</var> PDT Investigating - We are currently experiencing elevated latency across our services leading to timeouts and errors. We are actively investigating the issue.

Elevated latency across our services

May <var data-var='date'> 7</var>, <var data-var='time'>03:00</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'> 6</var>, <var data-var='time'>23:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>24</var>, <var data-var='time'>16:39</var> PDT Scheduled - We will be performing scheduled database maintenance beginning 11 PM PT on May 6, 2026. This work involves several production database clusters that support Checkout in the US and CA region to ensure adequate capacity and performance. The total maintenance window is expected to last 4 hours with an expected downtime of up to 5 minutes. Actual user impact is expected to be minimal, as failovers typically complete in under one minute and application retries will mitigate transient errors.

Upgrades in Critical Checkout Databases in US and CA

May <var data-var='date'> 6</var>, <var data-var='time'>19:00</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'> 6</var>, <var data-var='time'>16:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>24</var>, <var data-var='time'>16:46</var> PDT Scheduled - We will be performing scheduled database maintenance beginning 4 PM PT on May 6, 2026. This work involves several production database clusters that support Checkout in the UK region to ensure adequate capacity and performance. The total maintenance window is expected to last 3 hours with an expected downtime of up to 1 minute. Actual user impact is expected to be minimal, as failovers typically complete in under one minute and application retries will mitigate transient errors.

Upgrades in Critical Checkout Databases in the UK

Apr <var data-var='date'>29</var>, <var data-var='time'>17:00</var> PDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>29</var>, <var data-var='time'>14:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>24</var>, <var data-var='time'>12:24</var> PDT Scheduled - We will be performing scheduled database maintenance beginning 2 PM PT on April 29, 2026. No downtime expected.

US Database Maintenance

Apr <var data-var='date'>18</var>, <var data-var='time'>09:31</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>17</var>, <var data-var='time'>22:37</var> PDT Monitoring - We were able to cutover traffic to a recovered SMS service and have observed recovery. We will continue to monitor before resolving the incident. Apr <var data-var='date'>17</var>, <var data-var='time'>21:15</var> PDT Update - PIN retry rates for users in US remain unchanged. There is a central point of failure effecting multiple 3rd party SMS providers. Users who retry are successfully completing checkouts. We will continue to monitor the situation and update as it progresses. Apr <var data-var='date'>17</var>, <var data-var='time'>20:03</var> PDT Update - We are still observing elevated PIN retry rates for users in US. There is a central point of failure effecting multiple 3rd party SMS providers. Users who retry are successfully completing checkouts. We will continue to monitor the situation and update as it progresses. Apr <var data-var='date'>17</var>, <var data-var='time'>19:43</var> PDT Identified - We have identified the cause of the SMS retry rate and are investigating potential mitigations. Apr <var data-var='date'>17</var>, <var data-var='time'>19:15</var> PDT Investigating - We are currently investigating an increase in our SMS PIN retry rate affecting Affirm Checkout in the US

US SMS Authentication Service Degraded

Mar <var data-var='date'>24</var>, <var data-var='time'>05:00</var> PDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>24</var>, <var data-var='time'>04:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>20</var>, <var data-var='time'>15:53</var> PDT Scheduled - We will be undergoing scheduled maintenance during this time.

Network Maintenance in US/CA and UK

Mar <var data-var='date'>23</var>, <var data-var='time'>05:00</var> PDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>23</var>, <var data-var='time'>04:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>20</var>, <var data-var='time'>15:52</var> PDT Scheduled - We will be undergoing scheduled maintenance during this time.

Mar <var data-var='date'>18</var>, <var data-var='time'>23:30</var> PDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>18</var>, <var data-var='time'>23:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>11</var>, <var data-var='time'>13:02</var> PDT Scheduled - We will be undergoing scheduled maintenance during this time.

Mar <var data-var='date'> 5</var>, <var data-var='time'>01:00</var> PST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 4</var>, <var data-var='time'>23:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 2</var>, <var data-var='time'>13:48</var> PST Scheduled - We are making updates to deployment infrastructure on some of our core services. This change involves the creation of new service instances and re-routing traffic to those instances. These changes will occur over the course of 2 hours, beginning at 11pm PT on Wednesday, March 3rd, 2026. No downtime or impact to availability is expected from these changes.

No-impact update to core service configurations

Mar <var data-var='date'> 4</var>, <var data-var='time'>19:11</var> PST Resolved - This incident has been resolved. Mar <var data-var='date'> 4</var>, <var data-var='time'>18:03</var> PST Update - We are implementing a permanent fix to the mitigated issue. Checkout activity remains healthy. We will monitor the results and resolve the incident once efficacy of said fix has been confirmed. Mar <var data-var='date'> 4</var>, <var data-var='time'>17:15</var> PST Update - Affirm's systems remain stable and we are making progress determining root cause. More updates will come shortly. Mar <var data-var='date'> 4</var>, <var data-var='time'>16:38</var> PST Update - We have maintained normal availability since the mitigation. We are continuing to dig into root causes on this issue. Mar <var data-var='date'> 4</var>, <var data-var='time'>16:06</var> PST Monitoring - We have maintained normal availability since the mitigation. We are continuing to dig into root causes on this issue. Mar <var data-var='date'> 4</var>, <var data-var='time'>15:47</var> PST Identified - We have performed a mitigation and have observed checkout availability recovery for all merchants. We will monitor to ensure stability. Mar <var data-var='date'> 4</var>, <var data-var='time'>15:36</var> PST Investigating - We are currently investigating a degradation to loan authorization rate, indicating an issue in the checkout flow. We will update with new findings as soon as possible

Checkout Degradation in US/CA

Feb <var data-var='date'>12</var>, <var data-var='time'>11:43</var> PST Resolved - This incident has been resolved. Feb <var data-var='date'>12</var>, <var data-var='time'>11:18</var> PST Monitoring - We have identified the root cause of the incident and will continue monitoring our services to ensure that our services maintain operational. Feb <var data-var='date'>12</var>, <var data-var='time'>10:20</var> PST Investigating - We are currently investigating this issue

Degradation in Affirm UK Checkout

Jan <var data-var='date'>29</var>, <var data-var='time'>10:16</var> PST Resolved - The issue affecting Shopify order status updates has been resolved. All delayed events have been processed, and order statuses are now appearing correctly in the Shopify dashboard. We appreciate your patience. Jan <var data-var='date'>29</var>, <var data-var='time'>09:35</var> PST Investigating - We are currently investigating an issue affecting order status updates for merchants using the Shopify Payments App. While customers can still complete the Affirm checkout flow, there is a delay in orders being marked as 'Authorized' or 'Confirmed' within the Shopify dashboard. Our engineering team is working to restore event processing.

Delay in Shopify Order Status Updates

Jan <var data-var='date'>29</var>, <var data-var='time'>01:00</var> PST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>28</var>, <var data-var='time'>23:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>15</var>, <var data-var='time'>11:19</var> PST Update - We will be undergoing scheduled maintenance during this time. Jan <var data-var='date'>28</var>, <var data-var='time'>23:00</var> PST Update - We will be undergoing scheduled maintenance during this time. Jan <var data-var='date'>28</var>, <var data-var='time'>23:00</var> PST Scheduled - We will be performing scheduled database maintenance beginning 11 PM PT on January 28, 2026. This work involves several production database clusters that support Checkout in the US region to ensure adequate capacity and performance. The total maintenance window is expected to last 120 minutes, with an expected downtime of up to 7 minutes. Actual user impact is expected to be minimal, as failovers typically complete in under one minute and application retries will mitigate transient errors.

Jan <var data-var='date'>22</var>, <var data-var='time'>08:32</var> PST Resolved - Our services have maintained operational. This incident is now resolved. Jan <var data-var='date'>22</var>, <var data-var='time'>08:22</var> PST Monitoring - We have identified the root cause of the incident and will continue monitoring our services to ensure that our services maintain operational. Jan <var data-var='date'>22</var>, <var data-var='time'>07:52</var> PST Update - We have seen a recovery in our services but we are still monitoring and investigating the root cause of the issue. We will provide an update as soon as possible. Jan <var data-var='date'>22</var>, <var data-var='time'>07:40</var> PST Investigating - We are currently experiencing a drop in checkout availability. We are working on identifying the root cause to return service as soon as possible. We will update as soon as we can.

Affirm US Checkout Availability Degradation

Jan <var data-var='date'>22</var>, <var data-var='time'>01:00</var> PST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>21</var>, <var data-var='time'>23:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'> 7</var>, <var data-var='time'>09:07</var> PST Scheduled - We will be undergoing scheduled maintenance during this time.

Network Maintenance in CA affecting Paybright API's only

Jan <var data-var='date'>14</var>, <var data-var='time'>19:46</var> PST Resolved - This incident has been resolved. Jan <var data-var='date'>14</var>, <var data-var='time'>15:08</var> PST Update - We are continuing to monitor the situation to ensure performance remains stable. Jan <var data-var='date'>14</var>, <var data-var='time'>10:42</var> PST Update - We are continuing to monitor the situation to ensure performance remains stable. Jan <var data-var='date'>14</var>, <var data-var='time'>10:10</var> PST Monitoring - We will continue to monitor the situation to ensure performance remains stable. Jan <var data-var='date'>14</var>, <var data-var='time'>09:48</var> PST Identified - We are observing authentication issues for some consumers related to ongoing nation-wide carrier disruptions.

Authentication Disruption in the US

Jan <var data-var='date'> 8</var>, <var data-var='time'>01:00</var> PST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'> 7</var>, <var data-var='time'>23:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'> 9</var>, <var data-var='time'>13:03</var> PST Scheduled - We will be undergoing scheduled maintenance during this time.

Jan <var data-var='date'> 6</var>, <var data-var='time'>23:51</var> PST Resolved - This incident has been resolved. Jan <var data-var='date'> 6</var>, <var data-var='time'>23:49</var> PST Monitoring - We've deployed a mitigation, throughput is recovering and are actively monitoring. Jan <var data-var='date'> 6</var>, <var data-var='time'>23:45</var> PST Identified - We've identified the source of the degradation in Affirm Checkout and we are working on a mitigation

Degradation in Affirm Checkout

Dec <var data-var='date'>12</var>, <var data-var='time'>10:22</var> PST Resolved - This incident has been resolved. Dec <var data-var='date'>11</var>, <var data-var='time'>10:30</var> PST Monitoring - We are currently in a monitoring state.

Dec <var data-var='date'>11</var>, <var data-var='time'>00:00</var> PST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>10</var>, <var data-var='time'>23:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>10</var>, <var data-var='time'>10:21</var> PST Update - We will be having a scheduled maintenance for Affirm US, and Canada Dec <var data-var='date'> 9</var>, <var data-var='time'>13:59</var> PST Scheduled - Third party vendor network maintenance, no downtime expected.

Affirm Maintenance for US, CA

Dec <var data-var='date'>10</var>, <var data-var='time'>19:00</var> PST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>10</var>, <var data-var='time'>18:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>10</var>, <var data-var='time'>10:23</var> PST Scheduled - Third party vendor network maintenance, no downtime expected.

Is Affirm down?

Affirm status is UP

Lastest published events

Affirm US Database Maintenance

Elevated latency across our services

Upgrades in Critical Checkout Databases in US and CA

Affirm Services, Components and Regions

Recent Affirm events

Database Updates in the US region

Affirm UK Database Maintenance

Upgrades in Critical Checkout Databases in US

Affirm US Database Maintenance

Elevated latency across our services

Upgrades in Critical Checkout Databases in US and CA

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Is Affirm down?

Affirm status is UP

Lastest published events

Affirm US Database Maintenance

Elevated latency across our services

Upgrades in Critical Checkout Databases in US and CA

Affirm Services, Components and Regions

Recent Affirm events

Database Updates in the US region

Affirm UK Database Maintenance

Upgrades in Critical Checkout Databases in US

Affirm US Database Maintenance

Elevated latency across our services

Upgrades in Critical Checkout Databases in US and CA

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!