THIS IS A SCHEDULED EVENT Oct <var data-var='date'>21</var>, <var data-var='time'>23:00</var> PDT &nbsp;-&nbsp; Oct <var data-var='date'>22</var>, <var data-var='time'>02:00</var> PDT Oct <var data-var='date'> 5</var>, <var data-var='time'>07:39</var> PDT Scheduled - On October 21st, 2026, Affirm will perform updates to database infrastructure in Canada. Affirm Canada checkout, payment processing, and related customer-facing services may experience brief, intermittent service disruptions. This maintenance window is scheduled from 11:00 PM PDT on October 21, 2026 to 2:00 AM PDT on October 22, 2026. The expected aggregate downtime is an estimated maximum 6 minutes within this 3 hour window.

Affirm CA Database Maintenance

Oct <var data-var='date'> 1</var>, <var data-var='time'>03:00</var> PDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>30</var>, <var data-var='time'>23:01</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>16</var>, <var data-var='time'>15:17</var> PDT Scheduled - On September 30th, 2026, Affirm will perform updates to its checkout service dependent database clusters in Canada. Affirm Canada checkout, payment processing, and related customer-facing services may experience brief, intermittent service disruptions. The maintenance will begin at 11:00 PM PDT on 09/30/2026 and end at 3:00 AM PDT on 10/01/2026. The expected aggregate downtime is 5 minutes within this 4-hour window.

CA Database Maintenance

Oct <var data-var='date'> 1</var>, <var data-var='time'>00:00</var> PDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>30</var>, <var data-var='time'>23:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>16</var>, <var data-var='time'>07:09</var> PDT Scheduled - On September 30th, 2026, Affirm will perform updates to its checkout service dependent database clusters in the US. Affirm US checkout and related payment services may experience brief, intermittent service disruptions. The maintenance will begin at 11:00 PM PDT on 09/30/2026 and end at 12:00 AM PDT on 10/01/2026. The expected aggregate downtime is under 2 minutes within this 1 hour window.

US Database Maintenance

Sep <var data-var='date'>29</var>, <var data-var='time'>13:52</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>29</var>, <var data-var='time'>13:01</var> PDT Identified - We have identified the cause and are continuing to work on a fix for the issue. We will provide more updates as they come along. Sep <var data-var='date'>29</var>, <var data-var='time'>12:26</var> PDT Investigating - We are aware of an issue where Payment Methods is not shown in the Mobile app for CA users. Our team is currently investigating, and we will provide additional updates as soon as possible.

Affirm Mobile Application Payment Method Degradation for CA Users

Sep <var data-var='date'>16</var>, <var data-var='time'>16:00</var> PDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>16</var>, <var data-var='time'>15:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'> 2</var>, <var data-var='time'>11:02</var> PDT Scheduled - On September 16th, 2026, Affirm will perform updates to its database clusters in the UK. Affirm checkout critical databases may experience brief, intermittent service disruptions. The maintenance will begin at 11:00 PM BST on 09/16/2026 and end at 12:00 AM BST on 09/17/2026. The expected aggregate downtime is estimated to be, at most, 1 minute within this 1 hour window.

UK Database Maintenance

Sep <var data-var='date'>10</var>, <var data-var='time'>02:00</var> PDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 9</var>, <var data-var='time'>23:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>27</var>, <var data-var='time'>09:48</var> PDT Scheduled - On September 9th, 2026, Affirm will perform updates to its database clusters in the CA. Affirm checkout critical databases may experience brief, intermittent service disruptions. The maintenance will begin at 11:00 PM PT on 09/09/2026 and end at 3:00 AM PT on 09/10/2026. The expected aggregate downtime is estimated to be, at most, 5 minutes within this 3 hour window.

Aug <var data-var='date'>12</var>, <var data-var='time'>15:00</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>12</var>, <var data-var='time'>14:39</var> PDT Monitoring - A fix has been implemented and we are currently seeing recovery and will continue to monitor system performance closely to ensure full stability. Aug <var data-var='date'>12</var>, <var data-var='time'>14:24</var> PDT Update - We are continuing to work on a fix for this issue. Aug <var data-var='date'>12</var>, <var data-var='time'>14:12</var> PDT Identified - We are currently experiencing degraded performance across Affirm services. Our engineering team has identified the root cause and is actively working to implement a fix. We will provide another update as soon as the issue is resolved or more information becomes available.

Affirm Services Degradation

Aug <var data-var='date'> 5</var>, <var data-var='time'>10:53</var> PDT Completed - This scheduled maintenance is now considered completed. Required work was completed ahead of schedule. Affirm's maintenance needs were fulfilled during the previous week's window (the maintenance completed at 2 AM PT, 7/30/2026). There is no longer any scheduled downtime associated with this event. Jul <var data-var='date'>17</var>, <var data-var='time'>14:15</var> PDT Scheduled - We will be performing maintenance on our US Checkout service infrastructure. Customers may experience brief, intermittent service disruptions, totaling no more than 10 minutes in aggregate. This maintenance is scheduled between August 5th, 2026 from 11:00 PM PT to 2:00 AM PT on August 6th, 2026.

US Checkout Database Infrastructure

Jul <var data-var='date'>30</var>, <var data-var='time'>02:00</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>29</var>, <var data-var='time'>23:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>16</var>, <var data-var='time'>15:15</var> PDT Scheduled - We will be performing maintenance on our US Checkout service infrastructure. Customers may experience brief, intermittent service disruptions, totaling no more than 10 minutes in aggregate. This maintenance is scheduled between July 29th, 2026 from 11:00 PM PT to 2:00 AM PT on July 30th, 2026.

Jul <var data-var='date'>23</var>, <var data-var='time'>02:00</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>22</var>, <var data-var='time'>23:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>17</var>, <var data-var='time'>14:05</var> PDT Update - We will be undergoing scheduled maintenance during this time. Jul <var data-var='date'> 6</var>, <var data-var='time'>11:41</var> PDT Scheduled - On July 22nd, 2026, Affirm will perform updates to its checkout service dependent database clusters in the US. Affirm US checkout services may experience brief, intermittent disruptions. The maintenance will begin at 11:00 PM PT on 07/22/2026 and end at 2:00 AM PT on 07/23/2026. The expected aggregate downtime is estimated to be, at most, 10 minutes within this 3 hour window.

Jul <var data-var='date'>16</var>, <var data-var='time'>03:00</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>15</var>, <var data-var='time'>23:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>29</var>, <var data-var='time'>13:21</var> PDT Scheduled - On July 15th, 2026, Affirm will perform updates to its database clusters in the US and CA. Affirm checkout critical databases may experience brief, intermittent service disruptions. The maintenance will begin at 11:00 PM PT on 07/15/2026 and end at 3:00 AM PT on 07/16/2026. The expected aggregate downtime is estimated to be, at most, 10 minutes in the US region and 5 minutes in the CA region within this 4 hour window.

US and CA Database Maintenance

Jul <var data-var='date'>15</var>, <var data-var='time'>20:00</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>15</var>, <var data-var='time'>16:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>16</var>, <var data-var='time'>09:37</var> PDT Scheduled - We are making updates to infrastructure supporting select UK checkout services. No downtime is expected. Work will begin at 12:00 AM BST and conclude at 4:00 AM BST on July 16th.

No-Downtime UK Checkout Infrastructure Update

Jul <var data-var='date'> 9</var>, <var data-var='time'>02:00</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 8</var>, <var data-var='time'>23:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>23</var>, <var data-var='time'>06:46</var> PDT Scheduled - On July 8th, 2026, Affirm will perform updates to its database clusters in the US. Affirm checkout critical databases may experience brief, intermittent service disruptions. The maintenance will begin at 11:00 PM PT on 07/08/2026 and end at 2:00 AM PT on 07/09/2026. The expected aggregate downtime is estimated to be, at most, 10 minutes within this 3 hour window.

Jul <var data-var='date'> 8</var>, <var data-var='time'>20:00</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 8</var>, <var data-var='time'>16:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>16</var>, <var data-var='time'>09:37</var> PDT Scheduled - We are making updates to infrastructure supporting select UK checkout services. No downtime is expected. Work will begin at 12:00 AM BST and conclude at 4:00 AM BST on July 9th.

Jul <var data-var='date'> 2</var>, <var data-var='time'>02:00</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 1</var>, <var data-var='time'>23:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>16</var>, <var data-var='time'>11:26</var> PDT Scheduled - On July 1st, 2026, Affirm will perform updates to its database clusters in the US. Affirm checkout critical databases may experience brief, intermittent service disruptions. The maintenance will begin at 11:00 PM PT on 07/01/2026 and end at 2:00 AM PT on 07/02/2026. The expected aggregate downtime is estimated to be, at most, 10 minutes within this 3 hour window.

Jul <var data-var='date'> 1</var>, <var data-var='time'>20:00</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 1</var>, <var data-var='time'>16:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>16</var>, <var data-var='time'>09:36</var> PDT Scheduled - We are making updates to infrastructure supporting select UK checkout services. No downtime is expected. Work will begin at 12:00 AM BST and conclude at 4:00 AM BST on July 2nd.

Jun <var data-var='date'>22</var>, <var data-var='time'>08:06</var> PDT Resolved - The checkout flow degradation caused by our CDN provider has been resolved. Our teams have confirmed full recovery and normal service has resumed. Jun <var data-var='date'>22</var>, <var data-var='time'>07:36</var> PDT Monitoring - We have seen a degradation to our checkout flow as a result of our CDN provider and believe that it has been mitigated. Our teams are continuing to monitor before confirming full recovery.

Checkout Degradation

Jun <var data-var='date'>18</var>, <var data-var='time'>03:00</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>17</var>, <var data-var='time'>23:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 2</var>, <var data-var='time'>12:36</var> PDT Scheduled - On June 17th, 2026, Affirm will be perform updates to its database clusters in the US and CA. Affirm Checkout Critical databases may experience brief, intermittent service disruptions. The maintenance will begin at 11:00 PM PT on 06/17/2026 and end at 3:00 AM PT on 06/18/2026. The expected aggregate downtime is estimated to be, at most, 5 minutes for the US and 1 minute for CA within this 4 hour window.

Database Maintenance in US/CA

Jun <var data-var='date'>17</var>, <var data-var='time'>17:44</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'>17</var>, <var data-var='time'>17:16</var> PDT Monitoring - A fix has been implemented and we are now monitoring the results. Jun <var data-var='date'>17</var>, <var data-var='time'>17:05</var> PDT Update - We are continuing to investigate the root cause of this issue. We are comparing successful and non-successful sandbox loan confirmations to understand potential mitigations. Jun <var data-var='date'>17</var>, <var data-var='time'>16:22</var> PDT Investigating - We are currently investigating an issue with the confirm_loan endpoint in the Affirm US sandbox. We will update further as scope and root cause are uncovered.

Sandbox checkout confirm_loan failures

Jun <var data-var='date'>12</var>, <var data-var='time'>00:30</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>11</var>, <var data-var='time'>23:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>11</var>, <var data-var='time'>11:34</var> PDT Scheduled - We are making updates to infrastructure supporting select global services. No downtime is expected. Work will begin at 11:00 PM PT on June 11th and conclude at 12:30 AM PT on June 12th.

No-Downtime Global Infrastructure Update

Jun <var data-var='date'>11</var>, <var data-var='time'>02:00</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>10</var>, <var data-var='time'>23:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>29</var>, <var data-var='time'>13:55</var> PDT Update - We will be undergoing scheduled maintenance during this time. May <var data-var='date'>28</var>, <var data-var='time'>12:11</var> PDT Scheduled - On June 10th, 2026, Affirm will be perform updates to nine of its database clusters in the US and CA. Affirm Checkout Critical databases may experience a downtime of up to 1 minute each. The maintenance will begin at 11:00 PM PT on 06/10/2026 and end at 2:00 AM PT on 06/11/2026. The expected aggregate downtime is estimated to be, at most, 9 minutes for the US and 1 minute for CA within this 3 hour window.

US/CA Database Maintenance

Jun <var data-var='date'>10</var>, <var data-var='time'>08:58</var> PDT Resolved - The checkout service has remained operational. This incident is now resolved. Jun <var data-var='date'>10</var>, <var data-var='time'>08:45</var> PDT Monitoring - The errors within the checkout flow have resolved and the issue has been mitigated. Our teams are continuing to monitor before confirming full recovery. Jun <var data-var='date'>10</var>, <var data-var='time'>08:35</var> PDT Update - Our teams are still investigating the root cause of the issue. We will provide an update as soon as possible. Jun <var data-var='date'>10</var>, <var data-var='time'>08:07</var> PDT Update - We are continuing to investigate this issue. Jun <var data-var='date'>10</var>, <var data-var='time'>08:06</var> PDT Investigating - We are experiencing a degradation in our checkout flow for users in Canada.

CA Checkout Degradation

Jun <var data-var='date'> 4</var>, <var data-var='time'>02:36</var> PDT Resolved - Services have been restored. Jun <var data-var='date'> 4</var>, <var data-var='time'>02:35</var> PDT Update - Services have been restored. Jun <var data-var='date'> 4</var>, <var data-var='time'>02:15</var> PDT Monitoring - A fix has been implemented and we are monitoring recovery. Jun <var data-var='date'> 4</var>, <var data-var='time'>01:01</var> PDT Investigating - The Affirm team has observed degradation in some US checkouts and is currently investigating.

Jun <var data-var='date'> 4</var>, <var data-var='time'>02:00</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 3</var>, <var data-var='time'>23:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>18</var>, <var data-var='time'>06:58</var> PDT Scheduled - On June 3rd, 2026, Affirm will be performing updates to its database infrastructure in the US. Affirm's APIs may experience an estimated downtime of up to 5 minutes. The maintenance will begin at 11:00 PM PT on 06/03/2026 and end at 2:00 AM PT on 06/04/2026. The expected downtime is estimated to be, at most, 5 minutes within this 3 hour window.

Database Updates in the US region

Jun <var data-var='date'> 4</var>, <var data-var='time'>01:00</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 3</var>, <var data-var='time'>23:01</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 2</var>, <var data-var='time'>11:02</var> PDT Scheduled - We are making updates to deployment infrastructure on some of our core services. No downtime is expected. Work will begin at 11pm PT on Wednesday, June 3rd, 2026 and conclude at 1am PT on Thursday, June 4th, 2026.

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CA Database Maintenance

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Affirm Mobile Application Payment Method Degradation for CA Users

UK Database Maintenance

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