Aug <var data-var='date'>19</var>, <var data-var='time'>19:21</var> MDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>19</var>, <var data-var='time'>19:15</var> MDT Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. Managing temporary breaks in service is now smoother than ever. Subscriptions can now be paused indefinitely or set for a specific number of billing cycles ranging from 1 to 99 periods. Clear visual indicators and data exports automatically display "Paused Indefinitely" so everyone stays on the exact same page regarding payment schedules. When managing an active subscription, select the pause option and pick either an open-ended hold or a specific number of billing periods. Helpful safeguards keep duration entries between 1 and 99 to avoid any payment calculation hiccups. For open-ended holds, the account screen and exported billing reports update instantly to show the clear status without extra clutter. The next AdvicePay release is scheduled for 09/02/2026.

Release 8/19/26

Aug <var data-var='date'> 5</var>, <var data-var='time'>19:01</var> MDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 5</var>, <var data-var='time'>18:52</var> MDT Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. Enhanced Control: Flexible CC & BCC Email Preferences Managing team visibility and corporate compliance just got a lot easier. Firm Account Owners can now explicitly define whether Carbon Copy (CC), Blind Carbon Copy (BCC), or neither option is permitted for advisor communications across the organization. When enabled by your firm, Advisors can add specific CC and BCC recipients directly within their Account Settings → Notification Recipients panel to automatically loop in assistants and administrative staff on client notifications. If your firm’s compliance policies shift and a setting is disabled, outbound delivery to those addresses is instantly paused while your saved support staff data is safely preserved in the background. 2. We are transitioning our invoice status nomenclature from 'canceled' to 'voided'. While the API currently supports filtering by both terms, the canceled status is now officially deprecated. To opt-in and test the updated voided payload responses early, use the useVoidedStatus query parameter. On December 2, 2026, this temporary parameter will be removed, and the API will permanently stop returning the canceled string. We highly recommend utilizing this flag to update and verify your integrations as soon as possible. The next AdvicePay release is scheduled for 8/19/2026.

Jul <var data-var='date'>23</var>, <var data-var='time'>22:01</var> MDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>23</var>, <var data-var='time'>20:00</var> MDT Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. When a client updates a default payment method, AdvicePay now verifies allowed payment types against active subscriptions only. Clients can simply head to billing settings, select a preferred credit card or bank account, and save changes without encountering unexpected error messages. 2. Early Check Deposit allows advisors to record and deposit physical check payments against an active client invoice before its official invoice date. Previously, the platform restricted payment entries on future-dated invoices, forcing users to wait until the invoice date arrived. This update removes that barrier, allowing teams to process physical check payments immediately upon receipt, accelerating cash flow and eliminating manual administrative delays. 3. When marking a client as inactive, AdvicePay now automatically handles all the tedious administrative cleanup behind the scenes. Active subscriptions, pending invoices, agreements, and open deliverables are safely canceled or voided in a single smooth action. This prevents accidental charges and keeps account records sparkling clean without requiring time-consuming manual updates. 4. Essential plan accounts now measure client capacity using active relationships only. Advisors can hold onto an unlimited number of inactive client records for historical compliance and bookkeeping without taking up valuable roster spots. Think of it as a digital filing cabinet that keeps past client records safe without cluttering the active client list. 5. eSign template connections are now permanent. An issue causing updated Adobe Acrobat Sign documents to detach from engagement workflows has been resolved by improving how templates are identified during syncs, eliminating the need for manual re-entry by Home Office Admins. The next AdvicePay release is scheduled for 08/05/2026.

Release 07/23/2026

Jul <var data-var='date'> 8</var>, <var data-var='time'>23:16</var> MDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 8</var>, <var data-var='time'>22:29</var> MDT Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. Minor internal changes. The next AdvicePay release is scheduled for 07/22/2026.

Release 07/08/2026

Jun <var data-var='date'>24</var>, <var data-var='time'>19:01</var> MDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>24</var>, <var data-var='time'>18:44</var> MDT Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. Restored functionality for the "Add Payment" button ensures that financial advisors can seamlessly add new invoices to existing engagements. This fix resolves an issue where the button was incorrectly disabled under specific billing setups, saving time and keeping client invoices up to date. 2. File downloads now utilize a dedicated pathway with a one-minute threshold, resolving past issues where slow network connections caused pages to freeze or spin indefinitely. This ensures faster, more predictable document exports for all accounts. The next AdvicePay release is scheduled for 08/04/2026.

Release 6/24/26

Jun <var data-var='date'>10</var>, <var data-var='time'>22:21</var> MDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>10</var>, <var data-var='time'>22:19</var> MDT Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. If you’re an Admin of the signing Advisor, you can upload physically signed documents yourself. When you're using Adobe Acrobat Sign, just head over to the Documents tab in an Engagement. You'll find the "Upload" option right there in the action menu for any document that needs a physical signature. It’s a small update, but it means your staff can keep the momentum going while your advisors focus on what they do best. 2. Mandatory selection options for custom dropdowns ensure that every new client field is useful and organized from the very first click. This improvement eliminates empty menus and duplicate entries, keeping firm data consistent and reliable. When navigating to Firm Settings and selecting Dropdown for a new client attribute, a text box will appear immediately for the first menu choice. The system will notice if a choice is missing or if a duplicate name is entered, keeping everything perfectly organized. Once at least one valid option is typed in, the new field is ready to be saved and used across the firm. 3. The bulk upload tool for Advisor data just received a boost to handle every unique detail that makes a firm run smoothly. Custom fields are now fully supported in the upload process, ensuring that every piece of information finds its home on the first try without any manual cleanup afterward. The next AdvicePay release is scheduled for 06/24/2026.

Release 6/10/2026

May <var data-var='date'>27</var>, <var data-var='time'>21:31</var> MDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>27</var>, <var data-var='time'>20:51</var> MDT Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. The "canceled" invoice status is transitioning to "voided" to better align with global accounting standards. All internal resources and records now emphasize this updated terminology to ensure a seamless transition before the old label is retired in December 2026. 2. A tiny hiccup that occasionally caused extra copies of documents to appear during the editing process has been resolved. This ensures that every adjustment made to an agreement or invoice remains precise, singular, and professional. 3. Deliverable confirmations now correctly display their status in all reporting views, ensuring seamless compliance and accurate record-keeping for every firm. Proof of delivery is always accounted for and ready for review. 4. AdvicePay is trading in the old "Cancel" button for a much smarter "Void" feature. Instead of invoices simply disappearing into a digital void, they now stay right where they belong (with a clear label) to ensure every firm maintains a perfect paper trail. The "Void" option is now located in the action menu where "Cancel" used to live. A new status badge identifies these items, and the Status filter can reveal items marked as "Voided" if they ever need to be reviewed. While these records stay tucked away from the main table views to keep things tidy, they remain available for compliance reviews or internal tracking at any time. 5. When adding a new Advisor Admin, a selection must be made in the Advisor field before the profile can be saved. If the field is left blank, the system will provide a friendly reminder to pick an Advisor. This ensures the account is linked to the right person instead of defaulting to the Account Owner. 6. When selecting an action that is permanent, a confirmation window will appear as usual. The warning "This cannot be undone" is now displayed in bold, bright red text centered on its own line. It is a simple, friendly reminder to take a quick breath and double-check everything before clicking that final button. 7. The calendars across the platform have received a precision tune-up to ensure dates stay exactly where they belong. Whether looking back at historical records or planning for the future, the information displayed will remain consistent and crystal clear every time a filter is opened. 8. When an advisor is removed from the system, AdvicePay now looks at any "in-progress" work (like unpaid invoices or active subscriptions). If those items have split rep codes attached to the departing advisor, the system will automatically update those codes to point to the account owner. Historical data for past, completed payments remains untouched to keep your records accurate. The next AdvicePay release is schedule for 06/10/2026

Release 05/27/2026

May <var data-var='date'>13</var>, <var data-var='time'>22:01</var> MDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>13</var>, <var data-var='time'>21:02</var> MDT Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. Minor internal changes. The next AdvicePay release is scheduled for 05/27/2026.

Release 05/13/2026

May <var data-var='date'> 6</var>, <var data-var='time'>23:01</var> MDT Completed - The scheduled maintenance has been completed. May <var data-var='date'> 6</var>, <var data-var='time'>21:31</var> MDT Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. Advisor reports now correctly sync with profile updates, ensuring that removed tags stay gone and exports remain accurate for better data management. The next AdvicePay release is scheduled for 05/13/2026.

Release 05/06/2026

Apr <var data-var='date'>22</var>, <var data-var='time'>19:31</var> MDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>22</var>, <var data-var='time'>19:17</var> MDT Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. If a firm has disabled the ability to edit certain custom attributes, those fields will now appear correctly as read-only for all users. This ensures that data stays consistent across your entire organization, according to your settings. The next AdvicePay release is scheduled for 05/06/2026.

Release 04/22/2026

Apr <var data-var='date'>15</var>, <var data-var='time'>20:46</var> MDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>15</var>, <var data-var='time'>20:29</var> MDT Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. Minor internal changes. The next AdvicePay release is scheduled for 04/22/2026.

Release 04/15/2026

Apr <var data-var='date'> 8</var>, <var data-var='time'>21:01</var> MDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 8</var>, <var data-var='time'>20:41</var> MDT Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. Minor internal changes. The next AdvicePay release is scheduled for 04/15/2026.

Release 4/8/2026

Apr <var data-var='date'> 6</var>, <var data-var='time'>09:56</var> MDT Resolved - An anti-fraud measure that resulted in clients being unable to manually enter bank account information for future-due subscriptions without upfront payments has been resolved.

Manual Bank Account Entry Availability

Apr <var data-var='date'> 1</var>, <var data-var='time'>21:01</var> MDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 1</var>, <var data-var='time'>20:48</var> MDT Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. Minor internal changes. The next AdvicePay release is scheduled for 04/08/2026.

Release 4/1/2026

Mar <var data-var='date'>25</var>, <var data-var='time'>22:46</var> MDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>25</var>, <var data-var='time'>23:00</var> MDT Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. New granular permission settings allow Account Owners to restrict who can add invoices to existing engagements, ensuring only the right team members are managing firm billing. Head over to your Engagement Workflow Setup. If you have office access enabled, you’ll see a new question: "Which users are allowed to add new invoices to existing engagements?" You can choose Everyone, Account Owners and Admins ONLY, or None. Once saved, the "Add Invoice" button will automatically appear or disappear for users based on the rules you’ve set! The next AdvicePay release is scheduled for 04/01/2026.

Release 03/25/2026

Mar <var data-var='date'>18</var>, <var data-var='time'>23:46</var> MDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>18</var>, <var data-var='time'>23:17</var> MDT Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. ESign users can now track whether signatures were completed digitally or via physical upload, providing clearer insights and compliance oversight for every signer. 2. Signature method metadata is now available for all agreements, allowing teams to instantly distinguish between eSign and physical uploads for faster compliance workflows and better record-keeping. The next AdvicePay release is scheduled for 03/25/2026.

Release 03/18/2026

Mar <var data-var='date'>11</var>, <var data-var='time'>23:31</var> MDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>11</var>, <var data-var='time'>22:42</var> MDT Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. We’ve smoothed out an issue that was preventing some scheduled invoice emails from reaching their destination. If you set up a subscription without an upfront payment, rest assured that your future invoice notifications will now land in inboxes exactly when they should. 2. We updated the API documentation on the AdvicePay website to accurately reflect that we do not paginate results in the Engagement Summary. The next AdvicePay release is scheduled for 03/18/2026

Release 03/11/2026

Mar <var data-var='date'> 4</var>, <var data-var='time'>21:01</var> MST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 4</var>, <var data-var='time'>20:22</var> MST Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. To prevent system congestion and ensure fair access to resources, we are implementing a standard rate limit for our public-facing API. The Limit: 10 requests per second per IP address. The Benefit: This change protects the platform against accidental loops or excessive traffic, ensuring that your integrations remains fast and responsive. 2. Deliverables with custom questions now include an automatic fallback that generates a standalone PDF of answers if a file merge fails, ensuring critical data and uploaded evidence are always preserved. The next AdvicePay release is scheduled for 03/11/2026.

Release 03/04/2026

Feb <var data-var='date'>25</var>, <var data-var='time'>20:31</var> MST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>25</var>, <var data-var='time'>20:25</var> MST Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. Minor internal changes. The next AdvicePay release is scheduled for 3/4/2026.

Release 2/25/2026

Feb <var data-var='date'>18</var>, <var data-var='time'>20:21</var> MST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>18</var>, <var data-var='time'>20:15</var> MST Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. Office Insights: Reports Just Got More Detailed! We are making it easier for Enterprise firms to keep track of their organizational structure. The "Office Name" column is now a permanent fixture on your data exports, ensuring you always know which office a transaction or record belongs to without any extra setup. 2. New support for external engagement IDs in bulk uploads allows for seamless data mapping between AdvicePay and outside systems, eliminating manual entry and keeping records perfectly synchronized. When you visit the Bulk Upload Client screen, simply download the latest import template. You’ll notice a shiny new column labeled externalEngagementID right next to the Engagement column. Fill it out with your specific IDs (or leave it blank if you don't need them!), upload your file, and we will take care of the rest. If an ID is already tied to a different client, we’ll even give you a heads-up so your data stays organized and accurate. The next AdvicePay release is scheduled for 2/25/2026.

Release 2/18/2026

Feb <var data-var='date'>11</var>, <var data-var='time'>20:46</var> MST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>11</var>, <var data-var='time'>20:34</var> MST Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. We have officially retired the old Invoice Approvals section from Firm Settings. Since these tools found a better, more logical home in Engagement Settings a while back, we decided it was time to clear out the "we’ve moved" signs and make things look a little sharper. 2. Custom deliverable PDFs have been enhanced to ensure that file uploads and custom questions merge seamlessly, providing a more reliable experience when documenting your client work. Simply attach your files and answer your custom questions as usual. If you happen to encounter a rare file that doesn't want to play nice with others, AdvicePay will ensure your custom question responses are still safely generated in a PDF so your work is never lost. 3. Professional Home Office Admins can now seamlessly edit email addresses for No-Login Advisors, ensuring consistent profile management and data accuracy across the platform. The next AdvicePay release is scheduled for 2/18/2026.

Release 2/11/2026

Feb <var data-var='date'> 5</var>, <var data-var='time'>18:31</var> MST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 5</var>, <var data-var='time'>18:25</var> MST Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. We have polished our search filters to ensure they cover every inch of ground you expect. Previously, searching for a specific date range or dollar limit might have accidentally skipped the exact number or date on the edge of your search. We have updated the tool to make sure it includes the exact boundaries you type in, so nothing gets left behind. The next AdvicePay release is scheduled for 2/11/2026.

Release 2/5/2026

Jan <var data-var='date'>28</var>, <var data-var='time'>22:01</var> MST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>28</var>, <var data-var='time'>21:01</var> MST Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. We have moved the "Projected Subscription Value" display on the review page directly into the Subscription section, preventing confusion between new subscription totals and overall engagement totals. 2. We have cleaned up Subscription Reports to ensure canceled or completed subscriptions no longer display a confusing "Next Bill Date," making it easier to manage renewals and audit your accounts. 3. We understand that sometimes getting the paperwork signed is the only goal. You can now create specific Engagement workflows with a $0 Total Engagement Fee (TEF). This is perfect for those moments when you need an official eSignature but do not need to collect a payment right away. 4. We have polished the "Select a Client" dropdown menu to make starting a new invoice or engagement easier. Previously, typing a name into the search bar could trigger a confusing option to "create a tag" or close the menu unexpectedly. We have cleared up that confusion so the tool focuses entirely on finding the people you need. The next AdvicePay release is scheduled for 02/04/2026.

Release 01/28/2026

Jan <var data-var='date'>15</var>, <var data-var='time'>00:16</var> MST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>14</var>, <var data-var='time'>23:31</var> MST Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. We added some clarifications on the Review and Confirm page for invoices that more clearly shows how much of an Engagement Fee dollar amount has been invoiced/paid and how much is remaining available for future payments. The next AdvicePay release is scheduled for 01/28/2026.

Release 01/14/2026

Jan <var data-var='date'> 7</var>, <var data-var='time'>21:01</var> MST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'> 7</var>, <var data-var='time'>19:39</var> MST Scheduled - Discover the latest advancements in AdvicePay's newest release. This wave of enhancements is now live in our app. 1. Engagements: A user exporting from the engagements table will first be prompted to select a date range (filtering on created date), before the file is generated. If the time period selected is greater than 90 days, or the user selects “All Engagements”, the report will not download to the browser but will be sent to the user’s email. These changes have been implemented to improve report performance. The next AdvicePay release is scheduled for 01/14/2026.

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