Aug <var data-var='date'>15</var>, <var data-var='time'>11:17</var> UTC Resolved - Traffic was rerouted manually, we are currently monitoring Aug <var data-var='date'>15</var>, <var data-var='time'>11:16</var> UTC Identified - Traffic was rerouted manually, we are currently monitoring Aug <var data-var='date'>15</var>, <var data-var='time'>10:18</var> UTC Investigating - Due to an incident with our upstream provider, you may experience degraded performance of AdGuard VPN from some ISPs, such as empty list of locations or disconnects. We're in contact with technicians and will keep you updated.

AdGuard VPN connection issues

Aug <var data-var='date'>15</var>, <var data-var='time'>11:05</var> UTC Resolved - Issue was resolved. All missing logs are delivered Aug <var data-var='date'>15</var>, <var data-var='time'>10:58</var> UTC Identified - Traffic was manually rerouted, all missing logs are now being delivered Aug <var data-var='date'>15</var>, <var data-var='time'>10:17</var> UTC Investigating - We are experiencing network connectivity issues with one of our transit providers, resulting in delays in AdGuard DNS query log delivery. DNS resolution is not affected. All delayed query logs will be delivered once connectivity is restored.

AdGuard DNS - delay in query logs delivery

Jul <var data-var='date'>10</var>, <var data-var='time'>23:14</var> UTC Resolved - The incident has been resolved Jul <var data-var='date'>10</var>, <var data-var='time'>19:23</var> UTC Investigating - We are currently experiencing a delay in the delivery of logs for Private AdGuard DNS. Our team is investigating the issue. We don't except any query logs to be lost.

AdGuard DNS – Delay in Private DNS Log Delivery

Jul <var data-var='date'> 6</var>, <var data-var='time'>00:07</var> UTC Resolved - The incident has been resolved Jul <var data-var='date'> 5</var>, <var data-var='time'>14:28</var> UTC Update - Current logs delivery delay is up to 2 hours. We are still investigating the issue Jul <var data-var='date'> 5</var>, <var data-var='time'>11:55</var> UTC Identified - We are still investigating the issue. Logs are not being lost, but in some cases they may be delivered with a delay of around 30 minutes. Jul <var data-var='date'> 3</var>, <var data-var='time'>17:29</var> UTC Investigating - We are currently experiencing a delay in the delivery of logs for Private AdGuard DNS. Our team is investigating the issue.

Jun <var data-var='date'>23</var>, <var data-var='time'>23:08</var> UTC Resolved - The incident has been resolved Jun <var data-var='date'>23</var>, <var data-var='time'>23:04</var> UTC Identified - There was a power outage in Miami DC, servers are up now, we are monitoring the situation Jun <var data-var='date'>23</var>, <var data-var='time'>22:35</var> UTC Investigating - We are currently investigating an outage affecting one of our data centers in the North America (NA) region, where a portion of AdGuard DNS infrastructure is hosted. As a result, users located in North America may experience intermittent issues resolving DNS requests or degraded service availability. Our engineering team is actively working to restore full service. We will provide further updates as soon as more information becomes available.

AdGuard DNS users in North America may experience DNS resolution issues

Jun <var data-var='date'>19</var>, <var data-var='time'>21:49</var> UTC Resolved - The incident has been resolved Jun <var data-var='date'>19</var>, <var data-var='time'>17:06</var> UTC Investigating - Queries in AdGuard DNS query logs may appear delayed. We are working to restore the normal operation of the query logs.

AdGuard DNS dashboard issues

Jun <var data-var='date'>19</var>, <var data-var='time'>10:30</var> UTC Completed - The scheduled maintenance has been completed. Missing logs will be delivered during next hour Jun <var data-var='date'>19</var>, <var data-var='time'>10:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>17</var>, <var data-var='time'>10:35</var> UTC Scheduled - We'll be working to improve stability. During this time, the AdGuard DNS dashboard and statistics will be partially unavailable.

AdGuard DNS - query logs

May <var data-var='date'>25</var>, <var data-var='time'>11:55</var> UTC Resolved - Issue is resolved. Missing logs will be delivered soon May <var data-var='date'>25</var>, <var data-var='time'>11:38</var> UTC Identified - Dashboard availability is restored. We are monitoring system stability May <var data-var='date'>25</var>, <var data-var='time'>11:34</var> UTC Investigating - DNS dashboard is unavailable. We are currently investigating the issue

AdGuard DNS - dashboard unavailability

May <var data-var='date'>15</var>, <var data-var='time'>14:50</var> UTC Resolved - The incident has been resolved May <var data-var='date'>15</var>, <var data-var='time'>14:04</var> UTC Investigating - Users may experience slow or failed downloads of AdGuard distribution packages caused by an ongoing incident on the CDN provider side. Some regions and platforms can be affected intermittently while traffic is being rerouted and mitigations are applied.

AdGuard - partial outage of distribution downloads

May <var data-var='date'>15</var>, <var data-var='time'>14:06</var> UTC Resolved - The incident has been resolved Apr <var data-var='date'>29</var>, <var data-var='time'>08:00</var> UTC Investigating - In Russia, AdGuard websites are partially unavailable.

In Russia, AdGuard websites are partially unavailable.

Apr <var data-var='date'>23</var>, <var data-var='time'>06:23</var> UTC Resolved - The incident has been resolved Apr <var data-var='date'>22</var>, <var data-var='time'>22:13</var> UTC Investigating - Some users may receive errors on filters update due to CDN issues. We're currently investigating the situation

AdGuard filters: partial unavailability

Apr <var data-var='date'>21</var>, <var data-var='time'>12:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>21</var>, <var data-var='time'>11:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>20</var>, <var data-var='time'>11:03</var> UTC Scheduled - AdGuard DNS query log may be partially unavailable for a short period. All data will be preserved with no loss.

AdGuard DNS query logs

Apr <var data-var='date'> 9</var>, <var data-var='time'>21:15</var> UTC Resolved - All missing logs were delivered Apr <var data-var='date'> 9</var>, <var data-var='time'>12:32</var> UTC Investigating - We are investigating the reasons for the delay in displaying query logs.

AdGuard DNS - query logs delay

Apr <var data-var='date'> 1</var>, <var data-var='time'>13:03</var> UTC Resolved - We applied manual routing adjustments to stabilize the load. No downtime was observed during the incident. Apr <var data-var='date'> 1</var>, <var data-var='time'>11:16</var> UTC Investigating - Due to global traffic rerouting in Southeast Asia, some AdGuard DNS users may experience increased DNS resolution times. We are monitoring the situation and working to mitigate the impact.

AdGuard DNS - routing issues

Mar <var data-var='date'>23</var>, <var data-var='time'>15:53</var> UTC Resolved - The issue has been fully resolved, and the email service is back to normal. We have confirmed that no emails were lost; however, there was a slight delay in their delivery. All queued messages have now been successfully processed. We apologize for the inconvenience. Mar <var data-var='date'>23</var>, <var data-var='time'>13:52</var> UTC Investigating - We have detected an issue affecting our email delivery system. As this affects transactional emails (notifications, password resets, confirmations), all services are currently impacted.

Issues with Email Delivery

Mar <var data-var='date'>16</var>, <var data-var='time'>08:34</var> UTC Resolved - The internal system in question is opertational, the issue has been resolved, and we don't expect any lingering impact. Mar <var data-var='date'>16</var>, <var data-var='time'>08:06</var> UTC Investigating - Due to a temporary issue with one of our internal systems, the VPN service may not work properly, particularly when trying to load or display the list of server locations.

AdGuard VPN connectivity issues

Jan <var data-var='date'>15</var>, <var data-var='time'>22:50</var> UTC Resolved - All locations and servers are now in operational mode Jan <var data-var='date'>15</var>, <var data-var='time'>22:43</var> UTC Monitoring - We didn't receive an information from our DC, but networking was restored. Most users shouldn't have any issues now, we're working on a full service restoration. Jan <var data-var='date'>15</var>, <var data-var='time'>22:29</var> UTC Investigating - Due to network issues in Singapore DC some users may have connection issues. We are currently invetigating

AdGuard DNS - partial unavailability in Asia region

Jan <var data-var='date'> 4</var>, <var data-var='time'>19:13</var> UTC Resolved - Issue was resolved. AdGuard DNS is fully operational. Jan <var data-var='date'> 4</var>, <var data-var='time'>18:21</var> UTC Update - We continue to restore service availability. Jan <var data-var='date'> 4</var>, <var data-var='time'>17:44</var> UTC Identified - We are currently mitigating traffic overload in SA location Jan <var data-var='date'> 4</var>, <var data-var='time'>17:27</var> UTC Investigating - We are seeing global connectivity issues in South America that may impact AdGuard DNS availability.

AdGuard DNS - network issues in South America region

Dec <var data-var='date'>25</var>, <var data-var='time'>12:23</var> UTC Resolved - The issue was resolved Dec <var data-var='date'>25</var>, <var data-var='time'>11:40</var> UTC Investigating - There are issues with loading static content on AdGuard websites for users in RU region. We are currently investigating

AdGuard websites - static content loading issues in RU

Dec <var data-var='date'>19</var>, <var data-var='time'>21:08</var> UTC Resolved - The incident has been resolved Dec <var data-var='date'>19</var>, <var data-var='time'>16:49</var> UTC Investigating - We’re investigating global connectivity issues affecting multiple regions and causing degraded service performance.

Global connectivity issues are affecting multiple regions and causing degraded service performance.

Dec <var data-var='date'> 2</var>, <var data-var='time'>09:58</var> UTC Resolved - This incident has been resolved. Dec <var data-var='date'> 2</var>, <var data-var='time'>09:23</var> UTC Monitoring - Fix was already implemented. Service is restoring right now. We are monitoring the situation.

AdGuard VPN - locations list issues

Nov <var data-var='date'>25</var>, <var data-var='time'>17:59</var> UTC Resolved - The issue has been resolved. We will continue to monitor the situation and will provide a more detailed update regarding the causes of the incident at a later date. Nov <var data-var='date'>25</var>, <var data-var='time'>17:18</var> UTC Identified - The issue is identified. We are applying the fix to restore the service. Nov <var data-var='date'>25</var>, <var data-var='time'>15:52</var> UTC Investigating - We're currently investigating the issue

AdGuard DNS - partial unavailability in EU region

Nov <var data-var='date'>19</var>, <var data-var='time'>15:19</var> UTC Resolved - Issue was resolved Nov <var data-var='date'>19</var>, <var data-var='time'>15:05</var> UTC Update - Fix was implemented, we're monitoring now Nov <var data-var='date'>19</var>, <var data-var='time'>14:58</var> UTC Identified - Issue was identified. We are currently working on service restore. Nov <var data-var='date'>19</var>, <var data-var='time'>14:14</var> UTC Investigating - We are currently observing connectivity issues affecting AdGuard DNS servers in Singapore. We are working to identify and mitigate the issue.

AdGuard DNS - Connectivity Issues in Singapore

Nov <var data-var='date'>19</var>, <var data-var='time'>07:08</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>18</var>, <var data-var='time'>15:05</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>18</var>, <var data-var='time'>11:41</var> UTC Investigating - We’re experiencing an outage affecting access to the site from EU region. The issue originates from an upstream network provider, causing intermittent failures and timeouts. Our systems are operating normally, but external connectivity is degraded. We’re monitoring the situation and will restore full availability as soon as the upstream provider resolves the problem.

AdGuard websites - partial unavailability

Oct <var data-var='date'>30</var>, <var data-var='time'>22:50</var> UTC Resolved - This Incident has been resolved Oct <var data-var='date'>30</var>, <var data-var='time'>20:55</var> UTC Investigating - We are currently observing connectivity issues affecting AdGuard DNS in Miami, FL and working to mitigate the issue

Is AdGuard down?

AdGuard status is UP

Lastest published events

AdGuard VPN connection issues

AdGuard DNS - delay in query logs delivery

AdGuard DNS – Delay in Private DNS Log Delivery

AdGuard Services, Components and Regions

Recent AdGuard events

AdGuard VPN connection issues

AdGuard DNS - delay in query logs delivery

AdGuard DNS – Delay in Private DNS Log Delivery

AdGuard DNS – Delay in Private DNS Log Delivery

AdGuard DNS users in North America may experience DNS resolution issues

AdGuard DNS dashboard issues