Apr <var data-var='date'> 1</var>, <var data-var='time'>13:03</var> UTC Resolved - We applied manual routing adjustments to stabilize the load. No downtime was observed during the incident.Apr <var data-var='date'> 1</var>, <var data-var='time'>11:16</var> UTC Investigating - Due to global traffic rerouting in Southeast Asia, some AdGuard DNS users may experience increased DNS resolution times. We are monitoring the situation and working to mitigate the impact.

AdGuard DNS - routing issues

Mar <var data-var='date'>23</var>, <var data-var='time'>15:53</var> UTC Resolved - The issue has been fully resolved, and the email service is back to normal. We have confirmed that no emails were lost; however, there was a slight delay in their delivery. All queued messages have now been successfully processed. We apologize for the inconvenience.Mar <var data-var='date'>23</var>, <var data-var='time'>13:52</var> UTC Investigating - We have detected an issue affecting our email delivery system. As this affects transactional emails (notifications, password resets, confirmations), all services are currently impacted.

Issues with Email Delivery

Mar <var data-var='date'>16</var>, <var data-var='time'>08:34</var> UTC Resolved - The internal system in question is opertational, the issue has been resolved, and we don't expect any lingering impact.Mar <var data-var='date'>16</var>, <var data-var='time'>08:06</var> UTC Investigating - Due to a temporary issue with one of our internal systems, the VPN service may not work properly, particularly when trying to load or display the list of server locations.

AdGuard VPN connectivity issues

Jan <var data-var='date'>15</var>, <var data-var='time'>22:50</var> UTC Resolved - All locations and servers are now in operational modeJan <var data-var='date'>15</var>, <var data-var='time'>22:43</var> UTC Monitoring - We didn't receive an information from our DC, but networking was restored. Most users shouldn't have any issues now, we're working on a full service restoration.Jan <var data-var='date'>15</var>, <var data-var='time'>22:29</var> UTC Investigating - Due to network issues in Singapore DC some users may have connection issues. We are currently invetigating

AdGuard DNS - partial unavailability in Asia region

Jan <var data-var='date'> 4</var>, <var data-var='time'>19:13</var> UTC Resolved - Issue was resolved. AdGuard DNS is fully operational.Jan <var data-var='date'> 4</var>, <var data-var='time'>18:21</var> UTC Update - We continue to restore service availability.Jan <var data-var='date'> 4</var>, <var data-var='time'>17:44</var> UTC Identified - We are currently mitigating traffic overload in SA locationJan <var data-var='date'> 4</var>, <var data-var='time'>17:27</var> UTC Investigating - We are seeing global connectivity issues in South America that may impact AdGuard DNS availability.

AdGuard DNS - network issues in South America region

Dec <var data-var='date'>25</var>, <var data-var='time'>12:23</var> UTC Resolved - The issue was resolvedDec <var data-var='date'>25</var>, <var data-var='time'>11:40</var> UTC Investigating - There are issues with loading static content on AdGuard websites for users in RU region. We are currently investigating

AdGuard websites - static content loading issues in RU

Dec <var data-var='date'>19</var>, <var data-var='time'>21:08</var> UTC Resolved - The incident has been resolvedDec <var data-var='date'>19</var>, <var data-var='time'>16:49</var> UTC Investigating - We’re investigating global connectivity issues affecting multiple regions and causing degraded service performance.

Global connectivity issues are affecting multiple regions and causing degraded service performance.

Dec <var data-var='date'> 2</var>, <var data-var='time'>09:58</var> UTC Resolved - This incident has been resolved.Dec <var data-var='date'> 2</var>, <var data-var='time'>09:23</var> UTC Monitoring - Fix was already implemented. Service is restoring right now. We are monitoring the situation.

AdGuard VPN - locations list issues

Nov <var data-var='date'>25</var>, <var data-var='time'>17:59</var> UTC Resolved - The issue has been resolved. We will continue to monitor the situation and will provide a more detailed update regarding the causes of the incident at a later date.Nov <var data-var='date'>25</var>, <var data-var='time'>17:18</var> UTC Identified - The issue is identified. We are applying the fix to restore the service.Nov <var data-var='date'>25</var>, <var data-var='time'>15:52</var> UTC Investigating - We're currently investigating the issue

AdGuard DNS - partial unavailability in EU region

Nov <var data-var='date'>19</var>, <var data-var='time'>15:19</var> UTC Resolved - Issue was resolvedNov <var data-var='date'>19</var>, <var data-var='time'>15:05</var> UTC Update - Fix was implemented, we're monitoring nowNov <var data-var='date'>19</var>, <var data-var='time'>14:58</var> UTC Identified - Issue was identified. We are currently working on service restore.Nov <var data-var='date'>19</var>, <var data-var='time'>14:14</var> UTC Investigating - We are currently observing connectivity issues affecting AdGuard DNS servers in Singapore. We are working to identify and mitigate the issue.

AdGuard DNS - Connectivity Issues in Singapore

Nov <var data-var='date'>19</var>, <var data-var='time'>07:08</var> UTC Resolved - This incident has been resolved.Nov <var data-var='date'>18</var>, <var data-var='time'>15:05</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Nov <var data-var='date'>18</var>, <var data-var='time'>11:41</var> UTC Investigating - We’re experiencing an outage affecting access to the site from EU region. The issue originates from an upstream network provider, causing intermittent failures and timeouts. Our systems are operating normally, but external connectivity is degraded. We’re monitoring the situation and will restore full availability as soon as the upstream provider resolves the problem.

AdGuard websites - partial unavailability

Oct <var data-var='date'>30</var>, <var data-var='time'>22:50</var> UTC Resolved - This Incident has been resolvedOct <var data-var='date'>30</var>, <var data-var='time'>20:55</var> UTC Investigating - We are currently observing connectivity issues affecting AdGuard DNS in Miami, FL and working to mitigate the issue

AdGuard DNS - Connectivity Issues in Miami

Oct <var data-var='date'>26</var>, <var data-var='time'>12:15</var> UTC Resolved - This Incident has been resolvedOct <var data-var='date'>26</var>, <var data-var='time'>12:12</var> UTC Identified - Fix was implemented and all missing query logs will be delivered within several minutesOct <var data-var='date'>26</var>, <var data-var='time'>12:03</var> UTC Investigating - We are investigating the reasons for the delay in displaying query logs.

AdGuard DNS - query logs delay

Oct <var data-var='date'> 9</var>, <var data-var='time'>08:53</var> UTC Resolved - This Incident has been resolvedOct <var data-var='date'> 9</var>, <var data-var='time'>08:12</var> UTC Identified - We’ve started a hardware upgrade.Oct <var data-var='date'> 9</var>, <var data-var='time'>08:10</var> UTC Investigating - We’re performing a hardware upgrade on our servers in Johannesburg. All traffic is temporarily rerouted to our European points of presence, which may slightly increase latency for users in the African region over the next 60 minutes.

AdGuard DNS — Hardware Upgrade in Johannesburg

Oct <var data-var='date'> 4</var>, <var data-var='time'>10:54</var> UTC Resolved - This Incident has been resolvedOct <var data-var='date'> 4</var>, <var data-var='time'>10:34</var> UTC Identified - According to our monitoring, the issue has been resolved, but we continue to observe the situation.Oct <var data-var='date'> 4</var>, <var data-var='time'>10:09</var> UTC Update - We are continuing to investigate this issue.Oct <var data-var='date'> 4</var>, <var data-var='time'>09:59</var> UTC Investigating - We are currently observing connectivity issues affecting AdGuard DNS in the Southeast Asia region. The disruption is caused by network problems among several backbone providers operating in the area.

AdGuard DNS - Connectivity Issues in Southeast Asia Region

Sep <var data-var='date'>24</var>, <var data-var='time'>21:36</var> UTC Resolved - This Incident has been resolvedSep <var data-var='date'>24</var>, <var data-var='time'>20:01</var> UTC Identified - We're currently performing hardware upgradeSep <var data-var='date'>24</var>, <var data-var='time'>19:45</var> UTC Investigating - We are performing scheduled hardware upgrades on our servers in Chicago. We do not anticipate any outages, but as a precaution, part of the IPv4 traffic will be rerouted through other North American locations.

AdGuard DNS - maintenance in Chicago

Sep <var data-var='date'>24</var>, <var data-var='time'>19:40</var> UTC Resolved - This incident has been resolved. We will add postmortem soonSep <var data-var='date'>24</var>, <var data-var='time'>16:39</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Sep <var data-var='date'>24</var>, <var data-var='time'>14:03</var> UTC Update - All missing logs will become visible in the next 90 minutesSep <var data-var='date'>24</var>, <var data-var='time'>12:55</var> UTC Update - All logs for 23.09.2025 will be refilledSep <var data-var='date'>24</var>, <var data-var='time'>10:21</var> UTC Update - All missing logs are now visible in UI. We are working on a deduplication of 23.09.2025 logsSep <var data-var='date'>24</var>, <var data-var='time'>09:16</var> UTC Update - At this moment we can confirm the following: * No query logs were missed * Some query logs for 23.09.2025 are delivered twice - we will implement the fix today * Some old and new logs are shown in control panel with significant delay - we await resolving in the next 2-3 hoursSep <var data-var='date'>24</var>, <var data-var='time'>08:04</var> UTC Identified - The issue has been identified, currently restoring missing query logs.Sep <var data-var='date'>24</var>, <var data-var='time'>06:43</var> UTC Investigating - We're currently investigating the issue which causes a severe delay in query log updates in private AdGuard DNS service. We presume that no logs have been lost, and they will arrive when the issue is solved.

AdGuard DNS - query log delay

Aug <var data-var='date'>26</var>, <var data-var='time'>08:14</var> UTC Resolved - This incident has been resolved.Aug <var data-var='date'>26</var>, <var data-var='time'>07:42</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Aug <var data-var='date'>26</var>, <var data-var='time'>07:27</var> UTC Update - We are continuing to work on a fix for this issue.Aug <var data-var='date'>26</var>, <var data-var='time'>06:48</var> UTC Identified - The issue has been identified and a fix is being implemented.

AdGuard DNS - routing issues in EU region

Jul <var data-var='date'>24</var>, <var data-var='time'>12:36</var> UTC Resolved - This incident has been resolved.Jul <var data-var='date'>24</var>, <var data-var='time'>12:11</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Jul <var data-var='date'>24</var>, <var data-var='time'>11:28</var> UTC Identified - Query logs from private AdGuard DNS service are shown with a delay; no logs are actually missed. Issue will be resolved in the next 30 minutes.

Jul <var data-var='date'>11</var>, <var data-var='time'>13:43</var> UTC Resolved - This incident has been resolved.Jul <var data-var='date'>11</var>, <var data-var='time'>13:09</var> UTC Update - We are continuing to monitor for any further issues.Jul <var data-var='date'>11</var>, <var data-var='time'>13:09</var> UTC Monitoring - The fix has been applied successfully. We've currently monitoring our services for any lingering impact.Jul <var data-var='date'>11</var>, <var data-var='time'>12:11</var> UTC Identified - We've identified the issue, and currently are implementing the fix.Jul <var data-var='date'>11</var>, <var data-var='time'>11:52</var> UTC Investigating - We are currently investigating a network issue that is causing degraded availability of our websites, AdGuard VPN, and AdGuard DNS.

Limited availability of our services

Jul <var data-var='date'> 9</var>, <var data-var='time'>19:16</var> UTC Resolved - This incident has been resolved.Jul <var data-var='date'> 9</var>, <var data-var='time'>17:06</var> UTC Identified - We are currently experiencing a delay in the display of DNS query logs. DNS resolution itself is fully operational and unaffected — this issue does not impact filtering or performance. Our team is working on resolving the problem.

AdGuard DNS - delay in query log display

Jun <var data-var='date'>24</var>, <var data-var='time'>20:46</var> UTC Resolved - The issue has been resolved. All missing queue logs should now be visible on the query log page, and all stats on the dashboard should match accordinglyJun <var data-var='date'>24</var>, <var data-var='time'>18:41</var> UTC Update - While the investigation is still ongoing, we're confident that no query logs are lost, and they are currently appearing on client's dashboard and query logs page with a delay of approximately 30 minutes.Jun <var data-var='date'>24</var>, <var data-var='time'>18:09</var> UTC Investigating - We're currently investigating the issue of some DNS query logs not being visible on the dashboard and query log page for some clients.

AdGuard DNS - some DNS query logs are missing

Jun <var data-var='date'>11</var>, <var data-var='time'>23:53</var> UTC Resolved - This incident has been resolved.Jun <var data-var='date'>11</var>, <var data-var='time'>23:43</var> UTC Identified - The issue has been identified and a fix is being implemented.Jun <var data-var='date'>11</var>, <var data-var='time'>23:14</var> UTC Investigating - We are currently investigating this issue.

AdGuard - routing issues in Amsterdam

Jun <var data-var='date'>11</var>, <var data-var='time'>22:45</var> UTC Resolved - This incident has been resolved.Jun <var data-var='date'>11</var>, <var data-var='time'>22:41</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Jun <var data-var='date'>11</var>, <var data-var='time'>22:17</var> UTC Identified - Due to some global routing issues some AdGuard DNS locations are overloaded and may have degraded performance

May <var data-var='date'>29</var>, <var data-var='time'>13:30</var> UTC Completed - The scheduled maintenance has been completed.May <var data-var='date'>29</var>, <var data-var='time'>10:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May <var data-var='date'>28</var>, <var data-var='time'>13:07</var> UTC Scheduled - We're performing internal infrastructure updates during this time window. AdGuard services may be shortly unavailable during this time. Affected services: * All websites * VPN (new connections) * DNS: dashboard & custom rules update. DNS servers won't be affected. Queries log will not be lost

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Lastest published events

AdGuard DNS - routing issues

Issues with Email Delivery

AdGuard VPN connectivity issues

AdGuard Services, Components and Regions

Recent AdGuard events

AdGuard DNS - routing issues

Issues with Email Delivery

AdGuard VPN connectivity issues

AdGuard DNS - partial unavailability in Asia region

AdGuard DNS - network issues in South America region

AdGuard websites - static content loading issues in RU

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Is AdGuard down?

AdGuard status is UP

Lastest published events

AdGuard DNS - routing issues

Issues with Email Delivery

AdGuard VPN connectivity issues

AdGuard Services, Components and Regions

Recent AdGuard events

AdGuard DNS - routing issues

Issues with Email Delivery

AdGuard VPN connectivity issues

AdGuard DNS - partial unavailability in Asia region

AdGuard DNS - network issues in South America region

AdGuard websites - static content loading issues in RU

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!