Sep <var data-var='date'>29</var>, <var data-var='time'>19:02</var> CEST Resolved - The issue has been resolved. Issue start: 2026-09-29 15:50 Issue resolved: 2026-09-29 16:11 Cause: Issue at hosting partner's data center is causing outbound message queue to be inoperable. Impact: Delivery of messages was temporarily delayed. Sep <var data-var='date'>29</var>, <var data-var='time'>16:34</var> CEST Monitoring - Our hosting partner has implemented a fix and we are monitoring the situation to make sure the fix has resolved the issue. Issue start: 2026-09-29 15:50 Issue resolved: 2026-09-29 16:11 Cause: Issue at hosting partner's data center is causing outbound message queue to be inoperable. Impact: Delivery of messages was temporarily delayed. Sep <var data-var='date'>29</var>, <var data-var='time'>16:07</var> CEST Investigating - Our Messaging platform (myMSP) is experiencing delivery issues. The API is accessible but the message delivery time is increased. Our team is working to resolve this issue. We will notify you as soon as more information is available. Issue start: 2026-09-29 15:50 Cause: Issue at hosting partner's data center is causing outbound message queue to be inoperable. Impact: Delivery of messages is delayed.

Messaging platform (myMSP) delivery delays

Sep <var data-var='date'> 8</var>, <var data-var='time'>00:00</var> CEST Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 7</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>31</var>, <var data-var='time'>16:18</var> CEST Scheduled - Dear Client, We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our messaging platform (myMSP) we will be performing maintenance at the time specified below. Start time: 2026-09-07 23:00 End time: 2026-09-07 23:59 Affected components: Message delivery queue Impact: Increased delivery times of messages. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@21st.se should you require further information or assistance. Sincerely, 21st Century Mobile

Messaging platform (myMSP) scheduled maintenance

Jul <var data-var='date'> 6</var>, <var data-var='time'>23:57</var> CEST Completed - The scheduled maintenance has been completed. Start time: 2026-07-06 23:00 End time: 2026-07-06 23:55 Affected components: Message delivery queue Jul <var data-var='date'> 6</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 3</var>, <var data-var='time'>11:33</var> CEST Scheduled - Dear Client, We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our messaging platform (myMSP) we will be performing maintenance at the time specified below. Start time: 2026-07-06 23:00 End time: 2026-07-06 23:59 Affected components: Message delivery queue Impact: Increased delivery times of messages. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@21st.se should you require further information or assistance. Sincerely, 21st Century Mobile

Apr <var data-var='date'> 7</var>, <var data-var='time'>23:28</var> CEST Completed - The scheduled maintenance has been completed. Start time: 2026-04-07 23:00 End time: 2026-04-07 23:25 Affected components: Message delivery queue Apr <var data-var='date'> 7</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>30</var>, <var data-var='time'>14:17</var> CEST Scheduled - Dear Client, We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our messaging platform (myMSP) we will be performing maintenance at the time specified below. Start time: 2026-04-07 23:00 End time: 2026-04-07 23:59 Affected components: Message delivery queue Impact: Increased delivery times of messages. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@21st.se should you require further information or assistance. Sincerely, 21st Century Mobile

Jan <var data-var='date'>12</var>, <var data-var='time'>23:36</var> CET Completed - The scheduled maintenance has been completed. Start time: 2026-01-12 23:00 End time: 2026-01-12 23:35 Affected components: Message delivery queue Jan <var data-var='date'>12</var>, <var data-var='time'>23:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'> 7</var>, <var data-var='time'>10:59</var> CET Scheduled - Dear Client, We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our messaging platform (myMSP) we will be performing maintenance at the time specified below. Start time: 2026-01-12 23:00 End time: 2026-01-12 23:59 Affected components: Message delivery queue Impact: Increased delivery times of messages. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@21st.se should you require further information or assistance. Sincerely, 21st Century Mobile

Oct <var data-var='date'> 6</var>, <var data-var='time'>23:38</var> CEST Completed - The scheduled maintenance has been completed. Start time: 2025-10-06 23:00 End time: 2025-10-06 23:35 Affected components: Message delivery queue Oct <var data-var='date'> 6</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 1</var>, <var data-var='time'>17:14</var> CEST Scheduled - Dear Client, We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our messaging platform (myMSP) we will be performing maintenance at the time specified below. Start time: 2025-10-06 23:00 End time: 2025-10-06 23:59 Affected components: Message delivery queue Impact: Increased delivery times of messages. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@21st.se should you require further information or assistance. Sincerely, 21st Century Mobile

Jul <var data-var='date'> 7</var>, <var data-var='time'>23:30</var> CEST Completed - The scheduled maintenance has been completed. Start time: 2025-07-07 23:00 End time: 2025-07-07 23:30 Affected components: Message delivery queue Jul <var data-var='date'> 7</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>30</var>, <var data-var='time'>14:08</var> CEST Scheduled - Dear Client, We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our messaging platform (myMSP) we will be performing maintenance at the time specified below. Start time: 2025-07-07 23:00 End time: 2025-07-07 23:59 Affected components: Message delivery queue Impact: Increased delivery times of messages. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@21st.se should you require further information or assistance. Sincerely, 21st Century Mobile

Apr <var data-var='date'> 7</var>, <var data-var='time'>23:27</var> CEST Completed - The scheduled maintenance has been completed. Start time: 2025-04-07 23:00 End time: 2025-04-07 23:25 Affected components: Message delivery queue Apr <var data-var='date'> 7</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>31</var>, <var data-var='time'>17:11</var> CEST Scheduled - Dear Client, We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our messaging platform (myMSP) we will be performing maintenance at the time specified below. Start time: 2025-04-07 23:00 End time: 2025-04-07 23:59 Affected components: Message delivery queue Impact: Increased delivery times of messages. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@21st.se should you require further information or assistance. Sincerely, 21st Century Mobile

Jan <var data-var='date'>13</var>, <var data-var='time'>23:28</var> CET Completed - The scheduled maintenance has been completed. Start time: 2025-01-13 23:00 End time: 2025-01-13 23:25 Affected components: Message delivery queue Jan <var data-var='date'>13</var>, <var data-var='time'>23:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'> 7</var>, <var data-var='time'>17:51</var> CET Scheduled - Dear Client, We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our messaging platform (myMSP) we will be performing maintenance at the time specified below. Start time: 2025-01-13 23:00 End time: 2025-01-14 01:00 Affected components: Message delivery queue Impact: Increased delivery times of messages. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@21st.se should you require further information or assistance. Sincerely, 21st Century Mobile

Jan <var data-var='date'> 6</var>, <var data-var='time'>21:56</var> CET Completed - [CANCELLED] The scheduled maintenance has been cancelled. Start time: - End time: - Affected components: - Jan <var data-var='date'> 2</var>, <var data-var='time'>14:39</var> CET Scheduled - Dear Client, We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our messaging platform (myMSP) we will be performing maintenance at the time specified below. Start time: 2025-01-06 23:00 End time: 2025-01-07 01:00 Affected components: Message delivery queue Impact: Increased delivery times of messages. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@21st.se should you require further information or assistance. Sincerely, 21st Century Mobile

Nov <var data-var='date'>29</var>, <var data-var='time'>08:00</var> CET Resolved - The delivery issues towards the Tele2's & Telenor's networks in Sweden are now resolved. Issue start: 2024-11-29 09:00 Issue resolved: 2024-11-29 14:00 Cause: Issue with Tele2's & Telenor's networks. Impact: Delayed deliveries of SMS, missing delivery receipts, late delivery receipts.

Delivery Issue Tele2 & Telenor (Sweden)

Oct <var data-var='date'>15</var>, <var data-var='time'>00:07</var> CEST Completed - The scheduled maintenance has been completed. Start time: 2024-10-14 23:00 End time: 2024-10-15 00:05 Affected components: Message delivery queue Oct <var data-var='date'>14</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 7</var>, <var data-var='time'>10:12</var> CEST Scheduled - Dear Client, We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our messaging platform (myMSP) we will be performing maintenance at the time specified below. Start time: 2024-10-14 23:00 End time: 2024-10-15 01:00 Affected components: Message delivery queue Impact: Increased delivery times of messages. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@21st.se should you require further information or assistance. Sincerely, 21st Century Mobile

Jul <var data-var='date'> 1</var>, <var data-var='time'>23:22</var> CEST Completed - The scheduled maintenance has been completed. Start time: 2024-07-01 23:00 End time: 2024-07-01 23:20 Affected components: Message delivery queue Jul <var data-var='date'> 1</var>, <var data-var='time'>23:21</var> CEST Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Jul <var data-var='date'> 1</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>24</var>, <var data-var='time'>10:55</var> CEST Scheduled - Dear Client, We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our messaging platform (myMSP) we will be performing maintenance at the time specified below. Start time: 2024-07-01 23:00 End time: 2024-07-02 00:00 Affected components: Message delivery queue Impact: Increased delivery times of messages. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@21st.se should you require further information or assistance. Sincerely, 21st Century Mobile

Apr <var data-var='date'> 2</var>, <var data-var='time'>23:24</var> CEST Completed - The scheduled maintenance has been completed. Start time: 2024-04-02 23:00 End time: 2024-04-02 23:22 Affected components: Message delivery queue Apr <var data-var='date'> 2</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 1</var>, <var data-var='time'>20:30</var> CEST Scheduled - Dear Client, We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our messaging platform (myMSP) we will be performing maintenance at the time specified below. Start time: 2024-04-02 23:00 End time: 2024-04-03 00:00 Affected components: Message delivery queue Impact: Increased delivery times of messages. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@21st.se should you require further information or assistance. Sincerely, 21st Century Mobile

Mar <var data-var='date'>10</var>, <var data-var='time'>03:00</var> CET Resolved - Our Messaging platform (myMSP) has experienced delivery issues. The API was accessible but messages are not being sent or delivered. The issue has been resolved and all queued messages have been sent and delivered. Issue start: 2024-03-10 03:00 Issue resolved: 2024-03-10 15:54 Cause: Temporary software issue. Impact: Delivery of messages delayed. No messages where lost.

Feb <var data-var='date'>15</var>, <var data-var='time'>00:00</var> CET Resolved - The issue has been resolved. All queued messages have been sent and delivered. Issue start: 2024-02-14 22:14 Issue resolved: 2024-02-14 23:47 Cause: Issue at hosting partner's data center is causing outbound message queue to be inoperable. Impact: Delivery of messages delayed. No messages where lost. Feb <var data-var='date'>14</var>, <var data-var='time'>22:41</var> CET Investigating - Our Messaging platform (myMSP) is experiencing delivery issues. The API is accessible but messages are not being sent or delivered. Our team is working to resolve this issue. We will notify you as soon as more information is available. Issue start: 2024-02-14 22:14 Cause: Issue at hosting partner's data center is causing outbound message queue to be inoperable. Impact: Delivery of messages is delayed.

Jan <var data-var='date'> 9</var>, <var data-var='time'>00:30</var> CET Completed - The scheduled maintenance has been completed. Jan <var data-var='date'> 8</var>, <var data-var='time'>23:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>22</var>, <var data-var='time'>14:32</var> CET Scheduled - Dear Client, We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our messaging platform (myMSP) we will be performing maintenance at the time specified below. Start time: 2024-01-08 23:00 End time: 2024-01-09 00:00 Affected components: Message delivery queue Impact: Increased delivery times of messages. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@21st.se should you require further information or assistance. Sincerely, 21st Century Mobile

Oct <var data-var='date'>24</var>, <var data-var='time'>01:00</var> CEST Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>23</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>19</var>, <var data-var='time'>09:35</var> CEST Scheduled - Dear Client, We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our messaging platform (myMSP) we will be performing maintenance at the time specified below. Start time: 2023-10-23 23:00 End time: 2023-10-24 01:00 Affected components: Message delivery queue Impact: Increased delivery times of messages. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@21st.se should you require further information or assistance. Sincerely, 21st Century Mobile

Oct <var data-var='date'>17</var>, <var data-var='time'>01:00</var> CEST Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>16</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>15</var>, <var data-var='time'>13:48</var> CEST Scheduled - Dear Client, We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our messaging platform (myMSP) we will be performing maintenance at the time specified below. Start time: 2023-10-16 23:00 End time: 2023-10-17 01:00 Affected components: Message delivery queue Impact: Increased delivery times of messages. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@21st.se should you require further information or assistance. Sincerely, 21st Century Mobile

Oct <var data-var='date'>10</var>, <var data-var='time'>01:00</var> CEST Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 9</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 5</var>, <var data-var='time'>10:56</var> CEST Scheduled - Dear Client, We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our messaging platform (myMSP) we will be performing maintenance at the time specified below. Start time: 2023-10-09 23:00 End time: 2023-10-10 01:00 Affected components: Message delivery queue Impact: Increased delivery times of messages. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@21st.se should you require further information or assistance. Sincerely, 21st Century Mobile

Dec <var data-var='date'> 1</var>, <var data-var='time'>23:25</var> CET Completed - The scheduled maintenance has been completed. Start time: 2022-12-01 23:00 End time: 2022-12-01 23:25 Affected components: Message delivery queue Dec <var data-var='date'> 1</var>, <var data-var='time'>23:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>29</var>, <var data-var='time'>09:34</var> CET Scheduled - Dear Client, We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our messaging platform (myMSP) we will be performing maintenance at the time specified below. Start time: 2022-12-01 23:00 End time: 2022-12-02 00:00 Affected components: Message delivery queue Impact: Increased delivery times of messages. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@21st.se should you require further information or assistance. Sincerely, 21st Century Mobile

Sep <var data-var='date'> 5</var>, <var data-var='time'>23:21</var> CEST Completed - The scheduled maintenance has been completed. Start time: 2022-09-05 23:00 End time: 2022-09-05 23:20 Affected components: Message delivery queue Sep <var data-var='date'> 5</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'> 1</var>, <var data-var='time'>11:10</var> CEST Scheduled - Dear Client, We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our messaging platform (myMSP) we will be performing maintenance at the time specified below. Start time: 2022-09-05 23:00 End time: 2022-09-06 00:00 Affected components: Message delivery queue Impact: Increased delivery times of messages. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@21st.se should you require further information or assistance. Sincerely, 21st Century Mobile

Jun <var data-var='date'>13</var>, <var data-var='time'>23:32</var> CEST Completed - The scheduled maintenance has been completed. Start time: 2022-06-13 23:00 End time: 2022-06-13 23:30 Affected components: Message delivery queue Jun <var data-var='date'>13</var>, <var data-var='time'>23:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 7</var>, <var data-var='time'>11:12</var> CEST Update - Dear Client, The maintenance window scheduled for 2022-06-07 has been moved to 2022-06-13. The new maintenance window is: Start time: 2022-06-13 23:00 End time: 2022-06-14 00:00 Please contact support@21st.se should you require further information or assistance. Sincerely, 21st Century Mobile Jun <var data-var='date'> 3</var>, <var data-var='time'>14:53</var> CEST Scheduled - Dear Client, We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our messaging platform (myMSP) we will be performing maintenance at the time specified below. Start time: 2022-06-13 23:00 End time: 2022-06-14 00:00 Affected components: Message delivery queue Impact: Increased delivery times of messages. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@21st.se should you require further information or assistance. Sincerely, 21st Century Mobile

May <var data-var='date'>10</var>, <var data-var='time'>10:27</var> CEST Resolved - Our Messaging platform (myMSP) experienced delivery issues between 2022-05-10 07:52 and 10:22. The API was accessible but message deliveries where delayed. The issue has been resolved. All queued messages have been sent and delivered. Issue start: 2022-05-10 07:52 Issue resolved: 2022-05-10 10:27 Cause: Temporary software issue. Impact: Delivery of messages delayed. No messages where lost. May <var data-var='date'>10</var>, <var data-var='time'>09:54</var> CEST Monitoring - Our Messaging platform (myMSP) has been experiencing message delivery delays since 2022-05-10 07:52. The cause of the issue has been identified and a fix has been implemented. All queued messages will be delivered shortly. Issue start: 2022-05-10 07:52 Impact: Delivery of messages delayed. No messages have been lost.

Mar <var data-var='date'> 7</var>, <var data-var='time'>23:44</var> CET Completed - The scheduled maintenance has been completed. Start time: 2022-03-07 23:00 End time: 2022-03-07 23:45 Affected components: Message delivery queue Mar <var data-var='date'> 7</var>, <var data-var='time'>23:34</var> CET Verifying - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 7</var>, <var data-var='time'>23:01</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 3</var>, <var data-var='time'>14:45</var> CET Scheduled - Dear Client, We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our messaging platform (myMSP) we will be performing maintenance at the time specified below. Start time: 2022-03-07 23:00 End time: 2022-03-08 00:00 Affected components: Message delivery queue Impact: Increased delivery times of messages. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@21st.se should you require further information or assistance. Sincerely, 21st Century Mobile

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Messaging platform (myMSP) delivery delays

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Messaging platform (myMSP) scheduled maintenance

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Messaging platform (myMSP) delivery delays

Messaging platform (myMSP) scheduled maintenance

Messaging platform (myMSP) scheduled maintenance

Messaging platform (myMSP) scheduled maintenance

Messaging platform (myMSP) scheduled maintenance

Messaging platform (myMSP) scheduled maintenance